[Issue 126595] Unable to install in Windows 10

[bu...@apache.org]

https://bz.apache.org/ooo/show_bug.cgi?id=126595

orcmid <or...@apache.org> changed:

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                 CC|                            |orcmid@apache.org

--- Comment #1 from orcmid <or...@apache.org> ---
(In reply to Charles from comment #0)
> Error message appears.
> Please exit Open Office. Org 3.1
> 
> I do   not have it open to the best of my limited knowledge.

OpenOffice 3.1 is probably running in the background, preventing installation
of a later version.

Try this:

Open your OpenOffice 3.1 (using any way that you do that).

On the menu strip, click Tools | Options

In the Options dialog sidebar, click Memory.

In the panel for Memory, *remove* the check under OpenOffice Quickstarter,
"Load OpenOffice during system start-up"

Close OpenOffice

Restart your system.

Now try the install.

Please let us know if this resolves the problem.

(PS: It is agreed this is an usability defect.)

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