You are viewing a plain text version of this content. The canonical link for it is here.
Posted to users@openoffice.apache.org by Gabriel Loy <lo...@eircom.net> on 2013/01/11 10:45:20 UTC
open-office 3.4
I have been using Apache open office for some time now, and have had
occaxxional glitches with exe files.
After downloading the latest update i am now in a virtual lock out
situation.
When i try to run the software a dialog box tells me there is a problem
with "soffice" and a search initiates whixh end in the same position, ie
"cannot access the file".
I have no means of accesing the files in order to find where or what
the problems are. It seems to me that the file is missing or corrupted.
Can you help? please
Gabriel Loy
---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
For additional commands, e-mail: users-help@openoffice.apache.org
Re: open-office 3.4
Posted by Andrew Douglas Pitonyak <an...@pitonyak.org>.
This sounds confusing / unexpected. I am adding some comments inline. I
will repeat some items for clarification.
You mention "exe" files, so I assume that you are using Windows.
Hopefully someone more well versed in Windows idiosyncrasies will
respond as well.
On 01/11/2013 04:45 AM, Gabriel Loy wrote:
> I have been using Apache open office for some time now,
You installed Apache OpenOffice (AOO) and have been using it. (I infer
that it was installed and working)
> and have had occaxxional glitches with exe files.
What do you mean by "glitch"? Do you mean that you try to run it and an
error occurs, then you run it and it works? If there is an error, be as
specific as possible.
>
> After downloading the latest update i am now in a virtual lock out
> situation.
> When i try to run the software a dialog box tells me there is a
> problem with "soffice" and a search initiates whixh end in the same
> position, ie "cannot access the file".
> I have no means of accesing the files in order to find where or what
> the problems are. It seems to me that the file is missing or corrupted.
>
> Can you help? please
>
> Gabriel Loy
My recommendation is that you
Remove AOO from your computer. Do you know how to uninstall a program? I
don't have a windows machine near by, but what you need to do will vary
depending on your version of windows. YOu need to do something like
Start > Control Panel > Uninstall Programs
That Uninstall part may be called "add / remove", or something like
that. Find OpenOffice, and remove it.
After you uninstall AOO, then, try a full install.
This should not take more than 10 minutes to try assuming you already
have a copy of the latest AOO to install.
Another thought. The install process leaves a directory on your desktop
(I believe) that contains a copy of the install files. I assume that you
are running AOO by using "Start > All Programs > select AOO" rather than
from a potentially older short-cut on your desktop.
--
Andrew Pitonyak
My Macro Document: http://www.pitonyak.org/AndrewMacro.odt
Info: http://www.pitonyak.org/oo.php
---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
For additional commands, e-mail: users-help@openoffice.apache.org