You are viewing a plain text version of this content. The canonical link for it is here.
Posted to user@ofbiz.apache.org by Dave Tenerowicz <dt...@salmonllc.com> on 2007/11/02 18:23:40 UTC

Issuing a refund to a credit card

Does anyone know if there are existing services can we leverage to issue 
a refund directly to a customers credit card?

This class of refunds has nothing to do with a product return. Since the 
original Order was paid in full, the original orderPaymentPreference 
record(s) would already be flagged as PAYMENT_SETTLED. We'd like to go 
directly to payments - create a payment record, obtain 
authorization/capture, and flag the payment as done. Since 
paymentGatewayServices is geared toward using orderPaymentPreferences, 
would it be a better approach to create an orderPaymentPreference record 
and let the existing service process it?

Ultimately we want to end up with a refund issued to the customers 
credit card and some way to track this in OfBiz.

Thanks for any ideas or suggestions!

-- 
Dave Tenerowicz
dtenerowicz@salmonllc.com

Office: 303.493.6727
Mobile 303.906.6116
Fax 303.814.8330

Visit us at http://www.salmonllc.com
For ERP Information: http://www.salmonllc.com/Jsp/vanity/ERP_CRM.jsp?nav=2&NavBarId=ERP_CRMServices