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Posted to users@cloudstack.apache.org by "himanshusharma-cloud (via GitHub)" <gi...@apache.org> on 2026/02/23 11:24:21 UTC

[D] System VM not visible [cloudstack]

GitHub user himanshusharma-cloud created a discussion: System VM not visible

Hello team,

Cloudstack version - 4.19.2.0

We have deleted the System VM; however, even after deletion, the System VMs are still not visible in the zone. Due to this issue, we are unable to delete the template. Please find the logs below for reference.

2026-02-19 15:21:51,490 ERROR [SystemVmManagerImpl]
System vm template is not ready at data center 10, wait until it is ready to launch console proxy vm
2026-02-19 15:21:51,491 ERROR [SystemVmManagerImpl]
System vm template is not ready at zone [10], wait until it is ready to launch secondary storage VM
2026-02-19 15:21:10,112 INFO  [ApiServer]
command=listSystemVms&zoneid=db8755c7-f7da-4ec2-90af-749512157a5b

Please check the attached logs and advise if any further details or inputs are needed from our side.

GitHub link: https://github.com/apache/cloudstack/discussions/12688

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Re: [D] System VM not visible [cloudstack]

Posted by "roushan-web (via GitHub)" <gi...@apache.org>.
GitHub user roushan-web added a comment to the discussion: System VM not visible

Hi,

Thanks , we can see it now.

GitHub link: https://github.com/apache/cloudstack/discussions/12688#discussioncomment-15895881

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Re: [D] System VM not visible [cloudstack]

Posted by "roushan-web (via GitHub)" <gi...@apache.org>.
GitHub user roushan-web added a comment to the discussion: System VM not visible

Hi ,


We have changed the VM type from ROUTING TO SYSTEM .

What do we have to do next  because the system vm is not showing in the ACS 

![Image](https://github.com/user-attachments/assets/261ca146-4859-4d6c-8c1f-fef7708b40b0)



GitHub link: https://github.com/apache/cloudstack/discussions/12688#discussioncomment-15895880

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Re: [D] System VM not visible [cloudstack]

Posted by "weizhouapache (via GitHub)" <gi...@apache.org>.
GitHub user weizhouapache added a comment to the discussion: System VM not visible

@himanshusharma-cloud 
can you change the vm type from "ROUTING" to "SYSTEM" ?

GitHub link: https://github.com/apache/cloudstack/discussions/12688#discussioncomment-15895879

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Re: [D] System VM not visible [cloudstack]

Posted by "weizhouapache (via GitHub)" <gi...@apache.org>.
GitHub user weizhouapache added a comment to the discussion: System VM not visible

> Hello team,
> 
> Cloudstack version - 4.19.2.0
> 
> We have deleted the System VM; however, even after deletion, the System VMs are still not visible in the zone. Due to this issue, we are unable to delete the template. Please find the logs below for reference.
> 
> 2026-02-19 15:21:51,490 ERROR [SystemVmManagerImpl] System vm template is not ready at data center 10, wait until it is ready to launch console proxy vm 2026-02-19 15:21:51,491 ERROR [SystemVmManagerImpl] System vm template is not ready at zone [10], wait until it is ready to launch secondary storage VM 2026-02-19 15:21:10,112 INFO [ApiServer] command=listSystemVms&zoneid=db8755c7-f7da-4ec2-90af-749512157a5b
> 
> Please check the attached logs and advise if any further details or inputs are needed from our side.

can you check 
- if there is a record in `template_zone_ref` for the zone and template
- if there is a record in `template_store_ref` for the template and image stores in the zone



GitHub link: https://github.com/apache/cloudstack/discussions/12688#discussioncomment-15895877

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Re: [D] System VM not visible [cloudstack]

Posted by "roushan-web (via GitHub)" <gi...@apache.org>.
GitHub user roushan-web added a comment to the discussion: System VM not visible

Hi Team,

Please find the output of the query raised .

![Image](https://github.com/user-attachments/assets/45a44f92-3601-4752-aa87-58b13cd679dd)
<img width="1676" height="710" alt="Image" src="https://github.com/user-attachments/assets/aa103590-9c49-435f-a5d2-fcf037bd8e79" />
<img width="1901" height="480" alt="Image" src="https://github.com/user-attachments/assets/ac2df81e-be8d-4a75-873d-7f5f71b16169" />

GitHub link: https://github.com/apache/cloudstack/discussions/12688#discussioncomment-15895878

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