JIRA resolved vs. closed?

[Glen Mazza <gl...@gmail.com>]

Hello, JIRA 101 question:  I noticed that we have 92 JIRA tickets that are
not "closed" but just "resolved"[1]--when do we use the latter instead of
the former, what prevents them from being moved to "closed"?  

Thanks,
Glen

[1] https://issues.apache.org/jira/browse/CXF
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Re: JIRA resolved vs. closed?

[Daniel Kulp <dk...@apache.org>]

On Thursday 20 May 2010 12:41:58 am Glen Mazza wrote:
> Hello, JIRA 101 question:  I noticed that we have 92 JIRA tickets that are
> not "closed" but just "resolved"[1]--when do we use the latter instead of
> the former, what prevents them from being moved to "closed"?
> 
> Thanks,
> Glen
> 
> [1] https://issues.apache.org/jira/browse/CXF

In general, the convention we've kind of been using is that resolved means the 
issue was looked at and fixed, but it's not yet available in a release.  
Basically, it's fixed, but you need the appropriate snapshot to get the fix.   
Once the release is done, I go through and mark all the issues resolved for 
that release as closed.   That said, closing it prior to release isn't a big 
deal.  


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Daniel Kulp
dkulp@apache.org
http://dankulp.com/blog