How novice end users, neophytes can set things up so that suspected spam or likely spam or definitely spam type messages go to another secondary mail file for later examination in case there are any false positives?...

[Don Saklad <ds...@zurich.csail.mit.edu>]

How do novice end users, neophytes set things up so that
suspected spam or likely spam or definitely spam type messages go
to another secondary mail file for later examination in case
there are any false positives?...

Re: How novice end users, neophytes can set things up so that suspected spam or likely spam or definitely spam type messages go to another secondary mail file for later examination in case there are any false positives?...

[Matt Kettler <mk...@verizon.net>]

Don Saklad wrote:
> How do novice end users, neophytes set things up so that
> suspected spam or likely spam or definitely spam type messages go
> to another secondary mail file for later examination in case
> there are any false positives?...
>
>   
That depends on what MDA you're using, ie: procmail.

SpamAssassin itself can't be configured to do this because it doesn't
have the power to directly alter message delivery, it can only modify
the contents of the messages piped through it.

Let us know what delivery agent you're using to populate the mailboxes
and someone should be able to help you out.

Re: How novice end users, neophytes can set things up so that suspected spam or likely spam or definitely spam type messages go to another secondary mail file for later examination in case there are any false positives?...

[Jonas Eckerman <jo...@frukt.org>]

Don Saklad wrote:
> So many end users looking over the SpamAssassin headers on email
> haven't climbed the too steep learning curve for
> making the best use of the headers.

Most end users (at least in Swden) haven't got access to the MDA configuration, so the porcmail stuff is of no use to them.

Instead they'll have to use whatever filtering capabilities their mail reader has.
More info about this should be available in the help and the documentation for the mail reader. On Windows that's usually the odd little menu item called "Help".

Also, not all SpamAssassin installations are the same, so the end users should start by finding out how the mail they receive is marked. This will influence how they set up their filters.

> How could something be developed that's easier, simple and
> straightforward?...

That's easy. Just force all users to use the same mail client and force all ISPs to use the same markup. :-/

Regards
/Jonas
-- 
Jonas Eckerman, FSDB & Fruktträdet
http://whatever.frukt.org/
http://www.fsdb.org/
http://www.frukt.org/

Re: How novice end users, neophytes can set things up so that suspected spam or likely spam or definitely spam type messages go to another secondary mail file for later examination in case there are any false positives?...

[Don Saklad <ds...@zurich.csail.mit.edu>]

Thank you!

Unfortunately, so far the usability of information is rather more
advanced than for novices, for the neophytes.

How could something be developed that's easier, simple and
straightforward?...

So many end users looking over the SpamAssassin headers on email
haven't climbed the too steep learning curve for
making the best use of the headers.