email notification of comments on other blogs: broken?

[Keith Irwin <ke...@gmail.com>]

Folks--
I've got roller 3.1 installed.  When users comment on a blog, they click the
"Notify me by email of new comments" but this doesn't seem to work.

In other words, when a comment is made on a given user's blog, he or she
does indeed get email notification.  However, when a user comments on
another user's blog and checks that box, the user who made the comment is
NOT notified when additional comments are made on that blog.

1. Do I misunderstand what that checkbox means?

2. Is this a known issue?

3. Is there a pointer to the relevant documentation to flip the bit to
enable this?

Any help much appreciated!  If anything, I'd like be able to report back to
the users something other than, "hm.". ;)

Thanks,

Keith

Re: email notification of comments on other blogs: broken?

[Dave <sn...@gmail.com>]

On 9/7/07, Keith Irwin <ke...@gmail.com> wrote:
> I've got roller 3.1 installed.  When users comment on a blog, they click the
> "Notify me by email of new comments" but this doesn't seem to work.
>
> In other words, when a comment is made on a given user's blog, he or she
> does indeed get email notification.  However, when a user comments on
> another user's blog and checks that box, the user who made the comment is
> NOT notified when additional comments are made on that blog.
>
> 1. Do I misunderstand what that checkbox means?
>
> 2. Is this a known issue?
>
> 3. Is there a pointer to the relevant documentation to flip the bit to
> enable this?

The installation guide should cover the basics.

In Roller 3.1 you need to 1) put the standard Sun mail.jar and
activation.jar files in your app server's classpath (e.g. drop them in
 common/lib on Tomcat), 2) define a JNDI named mail-session in your
Servlet context configuration file (e.g. roller.xml on Tomcat) and
then enable mail via the UI (sounds like you have already done that).

If you have all that setup and things still don't work, then check
your logs for errors. Does an exception occur when a new comment is
added?

- Dave