Download whiteboard file

[Robert Savickas <ro...@gmail.com>]

Dear friends,

I am sure the question below has already been asked, and probably falls
into the category of silly questions. Nevertheless, I will ask, as I need
to use this feature in a meeting that occurs in just a few hours...

I did some work in the whiteboard and saved it in a pdf file, which appears
in the list of files for the given meeting room. However, when I try to
download it to the local disk of my Ubuntu 20.04 laptop, the download
button seems disabled. I have been trying to figure it out, but seems in
vain.

I am the administrator; so, have all the rights...

Could anyone suggest what I might be doing wrong?

Thank you very much.
Robert

Kurento works only on the same network

[Robert Savickas <ro...@gmail.com>]

It seems that the Kurento works only when the devices are all on the same
WiFi...

So, today's meeting did not succeed.

I am sure this is not new; I think I saw earlier in the OM user forum such
issues reported. But I seem not to be able to find that discussion. I am
sure I do something wrong.

I did try restarting everything, but it did not resolve the issue...

On Wed, Oct 28, 2020, 14:24 Robert Savickas <ro...@gmail.com> wrote:

> Dear friends,
>
> All my tests were fine. But now, I am running a live (trans-Atlantic)
> session, and there is no video or sound.
>
> Chat box works. White board too. KMS seems to be running and no errors.
>
> On Wed, Oct 28, 2020, 04:12 Ali Alhaidary <al...@the5stars.org>
> wrote:
>
>> Hi,
>>
>> if you are a heavy user of the WB, you can add icons to
>> /opt/om-folder/webapps/openmeetings/public/cliparts/ and use it in your
>> presentations/lectures :-)
>> On 10/28/20 10:28 AM, Maxim Solodovnik wrote:
>>
>> Every "silly question" most probably highlights UX issue ...
>> Please let us know if you see how user interface can be made more
>> intuitive :)
>>
>> On Wed, 28 Oct 2020 at 14:02, Robert Savickas <ro...@gmail.com>
>> wrote:
>>
>>> As I supposed before: this was a silly question on my part. Please
>>> forgive me for not being aware of the options (2) and (3) that you
>>> mentioned. They are what I sought. I am becoming more familiar with OM.
>>> Thank you.
>>>
>>> On Wed, Oct 28, 2020, 02:29 Maxim Solodovnik <so...@gmail.com>
>>> wrote:
>>>
>>>> Well,
>>>>
>>>> it sounds like we are talking about different things
>>>>
>>>> Currently there are 3 download options for WB
>>>> 1) *diskette icon* in WB tools - will save WB in internal format, you
>>>> can then load saved WB and use it's objects (no download)
>>>> 2) Menu -> Action -> *Download as PDF* - will convert current WB to
>>>> PDF format and will show you "save as" dialog
>>>> 3) Menu -> Action -> *Download as PNG* - will convert current WB to
>>>> PNG (current slide only) format and will show you "save as" dialog
>>>>
>>>> which option are you using?
>>>>
>>>> On Wed, 28 Oct 2020 at 13:15, Robert Savickas <ro...@gmail.com>
>>>> wrote:
>>>>
>>>>> Maxim,
>>>>>
>>>>> Thank you. For now, i just need the pdf file. So, if you are saying it
>>>>> is already being saved, that's perfect!  However, I could not find it
>>>>> anywhere on my machine. For example, when i saved the whiteboard image to
>>>>> file Lenta.pdf, it appears among the files attributed to this meeting room,
>>>>> but I could not find Lenta.pdf anywhere on the hard drive... and
>>>>> downloading it from the meeting room is disabled (I still can download the
>>>>> files that I uploaded, but not pdf image of the board).
>>>>>
>>>>> An unrelated question. I took about one entire day to translate all of
>>>>> the interface into the Lithuanian language. So, now I have OM in
>>>>> Lithuanian, for some of the very few (senior-age) users who are still not
>>>>> comfortable with English.  Do you want me to send you the *_lt* file for
>>>>> inclusion in OM asortiment of languages?
>>>>>
>>>>> Thank you.
>>>>> Robert
>>>>>
>>>>> On Tue, Oct 27, 2020, 20:51 Maxim Solodovnik <so...@gmail.com>
>>>>> wrote:
>>>>>
>>>>>> AFAIR save whiteboard as PDF is implemented via download PDF file
>>>>>> Or you are talking about "Save whiteboard"? it saves whiteboard to
>>>>>> the tree, BUT this is NOT PDF ...
>>>>>> this is JSON and I'm not sure why do you need to download it ....
>>>>>>
>>>>>> On Tue, 27 Oct 2020 at 22:22, Robert Savickas <ro...@savickas.us>
>>>>>> wrote:
>>>>>>
>>>>>>> Dear Maxim and Thomas,
>>>>>>>
>>>>>>> I installed the latest OM afresh, not updating the old version. So,
>>>>>>> Applications Context file should be current. I did NOT edit it.
>>>>>>>
>>>>>>> My uploaded files can be downloaded without a problem at all. But
>>>>>>> the PDF files saved from the whiteboard --- not at all... Same problem as
>>>>>>> that indicated by Thomas.
>>>>>>>
>>>>>>> Thank you.
>>>>>>> Robert
>>>>>>>
>>>>>>> *From: *Thomas Scholzen <ts...@buche17.de>
>>>>>>> *To: *user@openmeetings.apache.org
>>>>>>> *CC: *Maxim Solodovnik <so...@gmail.com>
>>>>>>> *Received: *Oct 27, 2020 10:45:19
>>>>>>> *Subject: *Re: Download whiteboard file
>>>>>>>
>>>>>>> Yes, after upload I can download a PDF. But not a PDF that was
>>>>>>> generated from the whiteboard.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Am 27.10.2020 14:57, schrieb Maxim Solodovnik:
>>>>>>>
>>>>>>> just have tested on https://om.alteametasoft.com:8443/next
>>>>>>> uploaded PDF is downloadable as "PDF" and "Original"
>>>>>>>
>>>>>>> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <so...@gmail.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>> hello,
>>>>>>>
>>>>>>> by design downloadable types are: images, documents and recordings
>>>>>>>
>>>>>>> Whiteboard saved as PNG or PDF should be downloadable, will try to
>>>>>>> double-check
>>>>>>>
>>>>>>> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <ts...@buche17.de>
>>>>>>> wrote:
>>>>>>>
>>>>>>> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc files
>>>>>>> after I uploaded them. I can not download .avi files (even after fresh
>>>>>>> upload) and .pdf files generated by saving the whiteboard.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>>>>>>>
>>>>>>> Hi Robert,
>>>>>>>
>>>>>>> I just checked and I also can not download documents from the folder
>>>>>>> view. However, I can download the content of the whiteboard by using
>>>>>>> "actions" from the menu and "download as PDF".
>>>>>>>
>>>>>>> Regards,
>>>>>>> Thomas
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Am 27.10.2020 08:58, schrieb Robert Savickas:
>>>>>>>
>>>>>>> Dear friends,
>>>>>>>
>>>>>>> I am sure the question below has already been asked, and probably
>>>>>>> falls into the category of silly questions. Nevertheless, I will ask, as I
>>>>>>> need to use this feature in a meeting that occurs in just a few hours...
>>>>>>>
>>>>>>> I did some work in the whiteboard and saved it in a pdf file, which
>>>>>>> appears in the list of files for the given meeting room. However, when I
>>>>>>> try to download it to the local disk of my Ubuntu 20.04 laptop, the
>>>>>>> download button seems disabled. I have been trying to figure it out, but
>>>>>>> seems in vain.
>>>>>>>
>>>>>>> I am the administrator; so, have all the rights...
>>>>>>>
>>>>>>> Could anyone suggest what I might be doing wrong?
>>>>>>>
>>>>>>> Thank you very much.
>>>>>>> Robert
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Best regards,
>>>>>>> Maxim
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Best regards,
>>>>>>> Maxim
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>> Best regards,
>>>>>> Maxim
>>>>>>
>>>>>
>>>>
>>>> --
>>>> Best regards,
>>>> Maxim
>>>>
>>>
>>
>> --
>> Best regards,
>> Maxim
>>
>>

Re: No videos or sound... kms is ok

[Denis Noctor <de...@gmail.com>]

Aren’t the latest release and current builds / snapshots using Tomcat4?

Sent from my iPhone

> On Oct 28, 2020, at 10:52 PM, Robert Savickas <ro...@gmail.com> wrote:
> 
> Dear Maxim,
> 
> Yes, I believe TURN should be configured because I religiously followed Alvaro's installation guide to the letter. 
> 
> I just checked the Turn setup, and it corresponds precisely to Alvaro's suggestions. Is there a resource in addition to Alvaro's guide that I should follow?
> 
> Basically, all the users who are on the same network as the server, can enjoy OM beautifully. However, users who are outside of the network can see and hear only themselves. For all others, they see only the photos.
> 
> I, as the administrator, do remain on the same network as the server, but can not see or hear the participants who are outside the network, again, only the photos.
> 
> First, I thought that perhaps the firewall or the router are blocking some ports. But that is not the case.
> 
> But I did notice these two odd facts:
> 
> 1) there is *no* logfile in the /var/log/turnserver directory. The directory is empty. Which seems to suggest that Turn never ran... (the log file *is* listed in the /etc/turnserver.conf file). 
> 
> 2) whenever I issue the command: "service tomcat3 status", it tells me that it is inactive. If i restart it by using the command "/etc/init.d/tomcat3 restart", it still apprears as inactive. 
> 
> Tomcat configs are consistent with Alvaro's guide....
> 
> Thank you.
> Robert
> 
> 
>> On Wed, Oct 28, 2020, 21:48 Maxim Solodovnik <so...@gmail.com> wrote:
>> Hello Robert,
>> 
>> Do you have TURN server configured?
>> Audio/video is absent from both(multiple) parties? or just some of them?
>> 
>>> On Thu, 29 Oct 2020 at 01:25, Robert Savickas <ro...@gmail.com> wrote:
>>> Dear friends,
>>> 
>>> All my tests were fine. But now, I am running a live (trans-Atlantic) session, and there is no video or sound. 
>>> 
>>> Chat box works. White board too. KMS seems to be running and no errors. 
>>> 
>>>> On Wed, Oct 28, 2020, 04:12 Ali Alhaidary <al...@the5stars.org> wrote:
>>>> Hi,
>>>> 
>>>> if you are a heavy user of the WB, you can add icons to /opt/om-folder/webapps/openmeetings/public/cliparts/ and use it in your presentations/lectures :-)
>>>> 
>>>>> On 10/28/20 10:28 AM, Maxim Solodovnik wrote:
>>>>> Every "silly question" most probably highlights UX issue ...
>>>>> Please let us know if you see how user interface can be made more intuitive :)
>>>>> 
>>>>>> On Wed, 28 Oct 2020 at 14:02, Robert Savickas <ro...@gmail.com> wrote:
>>>>>> As I supposed before: this was a silly question on my part. Please forgive me for not being aware of the options (2) and (3) that you mentioned. They are what I sought. I am becoming more familiar with OM. Thank you. 
>>>>>> 
>>>>>>> On Wed, Oct 28, 2020, 02:29 Maxim Solodovnik <so...@gmail.com> wrote:
>>>>>>> Well,
>>>>>>> 
>>>>>>> it sounds like we are talking about different things
>>>>>>> 
>>>>>>> Currently there are 3 download options for WB
>>>>>>> 1) diskette icon in WB tools - will save WB in internal format, you can then load saved WB and use it's objects (no download)
>>>>>>> 2) Menu -> Action -> Download as PDF - will convert current WB to PDF format and will show                   you "save as" dialog
>>>>>>> 3) Menu -> Action -> Download as PNG - will convert current WB to PNG (current slide only) format and will show you "save as" dialog
>>>>>>> 
>>>>>>> which option are you using?
>>>>>>> 
>>>>>>>> On Wed, 28 Oct 2020 at 13:15, Robert Savickas <ro...@gmail.com> wrote:
>>>>>>>> Maxim,
>>>>>>>> 
>>>>>>>> Thank you. For now, i just need the pdf file. So, if you are saying it is already being saved, that's perfect!  However, I could not find it anywhere on my machine. For example, when i saved the whiteboard image to file Lenta.pdf, it appears among the files attributed to this meeting room, but I could not find Lenta.pdf anywhere on the hard drive... and downloading it from the meeting room is disabled (I still can download the files that I uploaded, but not pdf image of the board).
>>>>>>>> 
>>>>>>>> An unrelated question. I took about one entire day to translate all of the interface into the Lithuanian language. So, now I have OM in Lithuanian, for some of the very few (senior-age) users who are still not comfortable with English.  Do you want me to send you the *_lt* file for inclusion in OM asortiment of languages?
>>>>>>>> 
>>>>>>>> Thank you.
>>>>>>>> Robert
>>>>>>>> 
>>>>>>>> 
>>>>>>>>> On Tue, Oct 27, 2020, 20:51 Maxim Solodovnik <so...@gmail.com> wrote:
>>>>>>>>> AFAIR save whiteboard as PDF is implemented via download PDF file
>>>>>>>>> Or you are talking about "Save whiteboard"? it saves whiteboard to the tree, BUT this is NOT PDF ...
>>>>>>>>> this is JSON and I'm not sure why do you need to download it ....
>>>>>>>>> 
>>>>>>>>>> On Tue, 27 Oct 2020 at 22:22, Robert Savickas <ro...@savickas.us> wrote:
>>>>>>>>>> Dear Maxim and Thomas,
>>>>>>>>>> 
>>>>>>>>>> I installed the latest OM afresh, not updating the old version. So, Applications Context file should be current. I did NOT edit it. 
>>>>>>>>>> 
>>>>>>>>>> My uploaded files can be downloaded without a problem at all. But the PDF files saved from the whiteboard --- not at all... Same problem as that indicated by Thomas. 
>>>>>>>>>> 
>>>>>>>>>> Thank you.
>>>>>>>>>> Robert
>>>>>>>>>> 
>>>>>>>>>> From: Thomas Scholzen <ts...@buche17.de>
>>>>>>>>>> To: user@openmeetings.apache.org
>>>>>>>>>> CC: Maxim Solodovnik <so...@gmail.com>
>>>>>>>>>> Received: Oct 27, 2020 10:45:19
>>>>>>>>>> Subject: Re: Download whiteboard file
>>>>>>>>>> 
>>>>>>>>>> Yes, after upload I can download a PDF. But not a PDF that was generated from the whiteboard.
>>>>>>>>>> 
>>>>>>>>>>  
>>>>>>>>>> 
>>>>>>>>>> 
>>>>>>>>>> Am 27.10.2020 14:57, schrieb Maxim Solodovnik:
>>>>>>>>>> 
>>>>>>>>>>> just have tested on https://om.alteametasoft.com:8443/next
>>>>>>>>>>> uploaded PDF is downloadable as "PDF" and "Original"
>>>>>>>>>>> 
>>>>>>>>>>> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <so...@gmail.com> wrote:
>>>>>>>>>>> hello,
>>>>>>>>>>>  
>>>>>>>>>>> by design downloadable types are: images, documents and recordings
>>>>>>>>>>>  
>>>>>>>>>>> Whiteboard saved as PNG or PDF should be downloadable, will try to double-check
>>>>>>>>>>> 
>>>>>>>>>>> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <ts...@buche17.de> wrote:
>>>>>>>>>>> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc files after I uploaded them. I can not download .avi                                                 files (even after fresh upload) and .pdf files generated by saving the whiteboard.
>>>>>>>>>>> 
>>>>>>>>>>>  
>>>>>>>>>>> 
>>>>>>>>>>> 
>>>>>>>>>>> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>>>>>>>>>>> 
>>>>>>>>>>> Hi Robert,
>>>>>>>>>>> 
>>>>>>>>>>> I just checked and I also can not download documents from the folder view. However, I can download the content of the                                                       whiteboard by using "actions" from the menu and "download as PDF".
>>>>>>>>>>> 
>>>>>>>>>>> Regards,
>>>>>>>>>>> Thomas
>>>>>>>>>>> 
>>>>>>>>>>>  
>>>>>>>>>>> 
>>>>>>>>>>> 
>>>>>>>>>>> Am 27.10.2020 08:58, schrieb Robert Savickas:
>>>>>>>>>>> 
>>>>>>>>>>> Dear friends,
>>>>>>>>>>>  
>>>>>>>>>>> I am sure the question below has already been asked, and probably falls into the category of silly questions. Nevertheless, I will ask, as I need to use this feature in a meeting that occurs in just a few hours...
>>>>>>>>>>>  
>>>>>>>>>>> I did some work in the whiteboard and saved it in a pdf file, which appears in the list of files for the given meeting room. However, when I try to download it to the local disk of my Ubuntu 20.04 laptop, the download button seems disabled. I have been trying to figure it out, but seems in vain. 
>>>>>>>>>>>  
>>>>>>>>>>> I am the administrator; so, have all the rights...
>>>>>>>>>>>  
>>>>>>>>>>> Could anyone suggest what I might be doing wrong?
>>>>>>>>>>>  
>>>>>>>>>>> Thank you very much.
>>>>>>>>>>> Robert
>>>>>>>>>>>  
>>>>>>>>>>> 
>>>>>>>>>>>  
>>>>>>>>>>> -- 
>>>>>>>>>>> Best regards, 
>>>>>>>>>>> Maxim
>>>>>>>>>>> 
>>>>>>>>>>>  
>>>>>>>>>>> -- 
>>>>>>>>>>> Best regards, 
>>>>>>>>>>> Maxim
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>> -- 
>>>>>>>>> Best regards,
>>>>>>>>> Maxim
>>>>>>> 
>>>>>>> 
>>>>>>> -- 
>>>>>>> Best regards,
>>>>>>> Maxim
>>>>> 
>>>>> 
>>>>> -- 
>>>>> Best regards,
>>>>> Maxim
>> 
>> 
>> -- 
>> Best regards,
>> Maxim

Re: No videos or sound... kms is ok

[Robert Savickas <ro...@gmail.com>]

That's easy to do:

I just turn off my cellphone's WiFi. Then the phone connects via the cell
tower, which *is* very much outside of my office network.

And I did test it this way just now. And it worked, while previously, it
did not.

Once more, thank you!


On Thu, Oct 29, 2020, 04:07 Maxim Solodovnik <so...@gmail.com> wrote:

> If it is very_important_meeting try to find someone from outside your
> network and test before the meeting time :)
>
> On Thu, 29 Oct 2020 at 15:05, Robert Savickas <ro...@gmail.com>
> wrote:
>
>> Oh my goodness; so silly! After each restart of the machine, each time I
>> did launch all the services: mysql (it autostarts), docker, kurento,
>> tomcat..... except the coturn! I had just completely forgotten about the
>> need to launch coturn.
>>
>> You are right, Maxim! Coturn was not started. I followed your suggestion,
>> killed the extra tomcats and launched coturn. Everyrhing works superbly now!
>>
>> My international meeting failed yesterday due to this simple oversight on
>> my part. No worries, I will schedule a new one.
>>
>> And thank you for showing me a more efficient way of doing the 'ps'
>> command by piping it to grep to see only the processes I am interested in.
>>
>> Have a good afternoon.
>>
>> On Thu, Oct 29, 2020, 02:55 Maxim Solodovnik <so...@gmail.com>
>> wrote:
>>
>>> Well,
>>>
>>> I can see you have 3 tomcats running (which is weird)
>>>
>>> And no turn server
>>> Please start one and re-check :)
>>>
>>> from mobile (sorry for typos ;)
>>>
>>>
>>> On Thu, Oct 29, 2020, 13:35 Robert Savickas <ro...@gmail.com>
>>> wrote:
>>>
>>>> Dear Maxim,
>>>>
>>>> Thank you. May be that was my problem: I should not have moved from
>>>> 18.04 to 20.04...
>>>>
>>>> That also was my very first thought: either the Fire Wall or the router
>>>> block the ports. That was the fist thing I checked.  In Firewall, all the
>>>> relevant ports (listed in Alvaro's document) are listed as "ALLOW IN".  And
>>>> the Internet Service Provider assured me that none of those ports is
>>>> blocked.
>>>>
>>>> I also attach the output of that command that you suggested.
>>>>
>>>> I do appreciate your attention to this; I know you are probably swamped
>>>> with questions.
>>>>
>>>> Robert.
>>>>
>>>>
>>>> On Thu, Oct 29, 2020, 01:53 Maxim Solodovnik <so...@gmail.com>
>>>> wrote:
>>>>
>>>>> Hello Robert,
>>>>>
>>>>> I'm using Ubuntu 18.04 in production due to it has native support for
>>>>> KMS
>>>>> You can check if everything up and running using
>>>>>
>>>>> `ps -ef| grep 'turn\|kure\|tomcat'`
>>>>>
>>>>> (for Ubuntu 20.04 there will be no process for KMS)
>>>>>
>>>>>
>>>>> your issue might be caused by the FW in the middle
>>>>> TURN will not work if its ports are blocked
>>>>>
>>>>>
>>>>> On Thu, 29 Oct 2020 at 12:23, Robert Savickas <ro...@gmail.com>
>>>>> wrote:
>>>>>
>>>>>> Denis, thank you!
>>>>>>
>>>>>> I did try to reboot and start the services multiple times, to no
>>>>>> avail.
>>>>>>
>>>>>> However, your response may indicate the potential issues:
>>>>>>
>>>>>> I followed word-for-word Alvaro's guide "Installation OpenMeetings
>>>>>> 5.0.1 on Ubuntu 20.04 lts.pdf", written on 23-9-2020.
>>>>>>
>>>>>> So, the potential issues:
>>>>>>
>>>>>> 1) That guide talks about Tomcat3 only, while you mention Tomcat4.
>>>>>>
>>>>>> 2) That guide calls Curento "kms", as in "sudo docker start kms",
>>>>>> but you say it should be "sudo /etc/init.d/kurento-media-server start
>>>>>> ".
>>>>>>
>>>>>> I have faith in Alvaro's work, as I had relied on it before. But, we
>>>>>> all make mistakes.
>>>>>>
>>>>>> So, which way is correct?
>>>>>>
>>>>>> Thank you.
>>>>>> Robert
>>>>>>
>>>>>>
>>>>>> On Thu, Oct 29, 2020, 01:10 Denis Noctor <de...@gmail.com>
>>>>>> wrote:
>>>>>>
>>>>>>> ... follow up to last message, assuming Tomcat4 is installed... try
>>>>>>> reboot... then in the following order:
>>>>>>>
>>>>>>> (Ubuntu... 18.04)
>>>>>>>
>>>>>>> sudo /etc/init.d/coturn start
>>>>>>> sudo /etc/init.d/mysql start
>>>>>>> sudo /etc/init.d/kurento-media-server start
>>>>>>> sudo /etc/init.d/tomcat4 start
>>>>>>>
>>>>>>> Sent from my iPhone
>>>>>>>
>>>>>>> On Oct 28, 2020, at 10:52 PM, Robert Savickas <ro...@gmail.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>> Dear Maxim,
>>>>>>>
>>>>>>> Yes, I believe TURN should be configured because I religiously
>>>>>>> followed Alvaro's installation guide to the letter.
>>>>>>>
>>>>>>> I just checked the Turn setup, and it corresponds precisely to
>>>>>>> Alvaro's suggestions. Is there a resource in addition to Alvaro's guide
>>>>>>> that I should follow?
>>>>>>>
>>>>>>> Basically, all the users who are on the same network as the server,
>>>>>>> can enjoy OM beautifully. However, users who are outside of the network can
>>>>>>> see and hear only themselves. For all others, they see only the photos.
>>>>>>>
>>>>>>> I, as the administrator, do remain on the same network as the
>>>>>>> server, but can not see or hear the participants who are outside the
>>>>>>> network, again, only the photos.
>>>>>>>
>>>>>>> First, I thought that perhaps the firewall or the router are
>>>>>>> blocking some ports. But that is not the case.
>>>>>>>
>>>>>>> But I did notice these two odd facts:
>>>>>>>
>>>>>>> 1) there is *no* logfile in the /var/log/turnserver directory. The
>>>>>>> directory is empty. Which seems to suggest that Turn never ran... (the log
>>>>>>> file *is* listed in the /etc/turnserver.conf file).
>>>>>>>
>>>>>>> 2) whenever I issue the command: "service tomcat3 status", it tells
>>>>>>> me that it is inactive. If i restart it by using the command
>>>>>>> "/etc/init.d/tomcat3 restart", it still apprears as inactive.
>>>>>>>
>>>>>>> Tomcat configs are consistent with Alvaro's guide....
>>>>>>>
>>>>>>> Thank you.
>>>>>>> Robert
>>>>>>>
>>>>>>>
>>>>>>> On Wed, Oct 28, 2020, 21:48 Maxim Solodovnik <so...@gmail.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hello Robert,
>>>>>>>>
>>>>>>>> Do you have TURN server configured?
>>>>>>>> Audio/video is absent from both(multiple) parties? or just some of
>>>>>>>> them?
>>>>>>>>
>>>>>>>> On Thu, 29 Oct 2020 at 01:25, Robert Savickas <
>>>>>>>> robsavickas@gmail.com> wrote:
>>>>>>>>
>>>>>>>>> Dear friends,
>>>>>>>>>
>>>>>>>>> All my tests were fine. But now, I am running a live
>>>>>>>>> (trans-Atlantic) session, and there is no video or sound.
>>>>>>>>>
>>>>>>>>> Chat box works. White board too. KMS seems to be running and no
>>>>>>>>> errors.
>>>>>>>>>
>>>>>>>>> On Wed, Oct 28, 2020, 04:12 Ali Alhaidary <
>>>>>>>>> ali.alhaidary@the5stars.org> wrote:
>>>>>>>>>
>>>>>>>>>> Hi,
>>>>>>>>>>
>>>>>>>>>> if you are a heavy user of the WB, you can add icons to
>>>>>>>>>> /opt/om-folder/webapps/openmeetings/public/cliparts/ and use it in your
>>>>>>>>>> presentations/lectures :-)
>>>>>>>>>> On 10/28/20 10:28 AM, Maxim Solodovnik wrote:
>>>>>>>>>>
>>>>>>>>>> Every "silly question" most probably highlights UX issue ...
>>>>>>>>>> Please let us know if you see how user interface can be made more
>>>>>>>>>> intuitive :)
>>>>>>>>>>
>>>>>>>>>> On Wed, 28 Oct 2020 at 14:02, Robert Savickas <
>>>>>>>>>> robsavickas@gmail.com> wrote:
>>>>>>>>>>
>>>>>>>>>>> As I supposed before: this was a silly question on my part.
>>>>>>>>>>> Please forgive me for not being aware of the options (2) and (3) that you
>>>>>>>>>>> mentioned. They are what I sought. I am becoming more familiar with OM.
>>>>>>>>>>> Thank you.
>>>>>>>>>>>
>>>>>>>>>>> On Wed, Oct 28, 2020, 02:29 Maxim Solodovnik <
>>>>>>>>>>> solomax666@gmail.com> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Well,
>>>>>>>>>>>>
>>>>>>>>>>>> it sounds like we are talking about different things
>>>>>>>>>>>>
>>>>>>>>>>>> Currently there are 3 download options for WB
>>>>>>>>>>>> 1) *diskette icon* in WB tools - will save WB in internal
>>>>>>>>>>>> format, you can then load saved WB and use it's objects (no download)
>>>>>>>>>>>> 2) Menu -> Action -> *Download as PDF* - will convert current
>>>>>>>>>>>> WB to PDF format and will show you "save as" dialog
>>>>>>>>>>>> 3) Menu -> Action -> *Download as PNG* - will convert current
>>>>>>>>>>>> WB to PNG (current slide only) format and will show you "save as" dialog
>>>>>>>>>>>>
>>>>>>>>>>>> which option are you using?
>>>>>>>>>>>>
>>>>>>>>>>>> On Wed, 28 Oct 2020 at 13:15, Robert Savickas <
>>>>>>>>>>>> robsavickas@gmail.com> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Maxim,
>>>>>>>>>>>>>
>>>>>>>>>>>>> Thank you. For now, i just need the pdf file. So, if you are
>>>>>>>>>>>>> saying it is already being saved, that's perfect!  However, I could not
>>>>>>>>>>>>> find it anywhere on my machine. For example, when i saved the whiteboard
>>>>>>>>>>>>> image to file Lenta.pdf, it appears among the files attributed to this
>>>>>>>>>>>>> meeting room, but I could not find Lenta.pdf anywhere on the hard drive...
>>>>>>>>>>>>> and downloading it from the meeting room is disabled (I still can download
>>>>>>>>>>>>> the files that I uploaded, but not pdf image of the board).
>>>>>>>>>>>>>
>>>>>>>>>>>>> An unrelated question. I took about one entire day to
>>>>>>>>>>>>> translate all of the interface into the Lithuanian language. So, now I have
>>>>>>>>>>>>> OM in Lithuanian, for some of the very few (senior-age) users who are still
>>>>>>>>>>>>> not comfortable with English.  Do you want me to send you the *_lt* file
>>>>>>>>>>>>> for inclusion in OM asortiment of languages?
>>>>>>>>>>>>>
>>>>>>>>>>>>> Thank you.
>>>>>>>>>>>>> Robert
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Tue, Oct 27, 2020, 20:51 Maxim Solodovnik <
>>>>>>>>>>>>> solomax666@gmail.com> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> AFAIR save whiteboard as PDF is implemented via download PDF
>>>>>>>>>>>>>> file
>>>>>>>>>>>>>> Or you are talking about "Save whiteboard"? it saves
>>>>>>>>>>>>>> whiteboard to the tree, BUT this is NOT PDF ...
>>>>>>>>>>>>>> this is JSON and I'm not sure why do you need to download it
>>>>>>>>>>>>>> ....
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Tue, 27 Oct 2020 at 22:22, Robert Savickas <
>>>>>>>>>>>>>> robert@savickas.us> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Dear Maxim and Thomas,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I installed the latest OM afresh, not updating the old
>>>>>>>>>>>>>>> version. So, Applications Context file should be current. I did NOT edit
>>>>>>>>>>>>>>> it.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> My uploaded files can be downloaded without a problem at
>>>>>>>>>>>>>>> all. But the PDF files saved from the whiteboard --- not at all... Same
>>>>>>>>>>>>>>> problem as that indicated by Thomas.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Thank you.
>>>>>>>>>>>>>>> Robert
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> *From: *Thomas Scholzen <ts...@buche17.de>
>>>>>>>>>>>>>>> *To: *user@openmeetings.apache.org
>>>>>>>>>>>>>>> *CC: *Maxim Solodovnik <so...@gmail.com>
>>>>>>>>>>>>>>> *Received: *Oct 27, 2020 10:45:19
>>>>>>>>>>>>>>> *Subject: *Re: Download whiteboard file
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Yes, after upload I can download a PDF. But not a PDF that
>>>>>>>>>>>>>>> was generated from the whiteboard.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Am 27.10.2020 14:57, schrieb Maxim Solodovnik:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> just have tested on https://om.alteametasoft.com:8443/next
>>>>>>>>>>>>>>> uploaded PDF is downloadable as "PDF" and "Original"
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <
>>>>>>>>>>>>>>> solomax666@gmail.com> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> hello,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> by design downloadable types are: images, documents and
>>>>>>>>>>>>>>> recordings
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Whiteboard saved as PNG or PDF should be downloadable, will
>>>>>>>>>>>>>>> try to double-check
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <
>>>>>>>>>>>>>>> tscholzen@buche17.de> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I checked in detail. I can download .jpg, .pdf, .rtf. and
>>>>>>>>>>>>>>> .doc files after I uploaded them. I can not download .avi files (even after
>>>>>>>>>>>>>>> fresh upload) and .pdf files generated by saving the whiteboard.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Hi Robert,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I just checked and I also can not download documents from
>>>>>>>>>>>>>>> the folder view. However, I can download the content of the whiteboard by
>>>>>>>>>>>>>>> using "actions" from the menu and "download as PDF".
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>> Thomas
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Am 27.10.2020 08:58, schrieb Robert Savickas:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Dear friends,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I am sure the question below has already been asked, and
>>>>>>>>>>>>>>> probably falls into the category of silly questions. Nevertheless, I will
>>>>>>>>>>>>>>> ask, as I need to use this feature in a meeting that occurs in just a few
>>>>>>>>>>>>>>> hours...
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I did some work in the whiteboard and saved it in a pdf
>>>>>>>>>>>>>>> file, which appears in the list of files for the given meeting room.
>>>>>>>>>>>>>>> However, when I try to download it to the local disk of my Ubuntu 20.04
>>>>>>>>>>>>>>> laptop, the download button seems disabled. I have been trying to figure it
>>>>>>>>>>>>>>> out, but seems in vain.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I am the administrator; so, have all the rights...
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Could anyone suggest what I might be doing wrong?
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Thank you very much.
>>>>>>>>>>>>>>> Robert
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>> Best regards,
>>>>>>>>>>>>>>> Maxim
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>> Best regards,
>>>>>>>>>>>>>>> Maxim
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>> Best regards,
>>>>>>>>>>>>>> Maxim
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>> Best regards,
>>>>>>>>>>>> Maxim
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Best regards,
>>>>>>>>>> Maxim
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> Best regards,
>>>>>>>> Maxim
>>>>>>>>
>>>>>>>
>>>>>
>>>>> --
>>>>> Best regards,
>>>>> Maxim
>>>>>
>>>>
>
> --
> Best regards,
> Maxim
>

Re: No videos or sound... kms is ok

[Maxim Solodovnik <so...@gmail.com>]

If it is very_important_meeting try to find someone from outside your
network and test before the meeting time :)

On Thu, 29 Oct 2020 at 15:05, Robert Savickas <ro...@gmail.com> wrote:

> Oh my goodness; so silly! After each restart of the machine, each time I
> did launch all the services: mysql (it autostarts), docker, kurento,
> tomcat..... except the coturn! I had just completely forgotten about the
> need to launch coturn.
>
> You are right, Maxim! Coturn was not started. I followed your suggestion,
> killed the extra tomcats and launched coturn. Everyrhing works superbly now!
>
> My international meeting failed yesterday due to this simple oversight on
> my part. No worries, I will schedule a new one.
>
> And thank you for showing me a more efficient way of doing the 'ps'
> command by piping it to grep to see only the processes I am interested in.
>
> Have a good afternoon.
>
> On Thu, Oct 29, 2020, 02:55 Maxim Solodovnik <so...@gmail.com> wrote:
>
>> Well,
>>
>> I can see you have 3 tomcats running (which is weird)
>>
>> And no turn server
>> Please start one and re-check :)
>>
>> from mobile (sorry for typos ;)
>>
>>
>> On Thu, Oct 29, 2020, 13:35 Robert Savickas <ro...@gmail.com>
>> wrote:
>>
>>> Dear Maxim,
>>>
>>> Thank you. May be that was my problem: I should not have moved from
>>> 18.04 to 20.04...
>>>
>>> That also was my very first thought: either the Fire Wall or the router
>>> block the ports. That was the fist thing I checked.  In Firewall, all the
>>> relevant ports (listed in Alvaro's document) are listed as "ALLOW IN".  And
>>> the Internet Service Provider assured me that none of those ports is
>>> blocked.
>>>
>>> I also attach the output of that command that you suggested.
>>>
>>> I do appreciate your attention to this; I know you are probably swamped
>>> with questions.
>>>
>>> Robert.
>>>
>>>
>>> On Thu, Oct 29, 2020, 01:53 Maxim Solodovnik <so...@gmail.com>
>>> wrote:
>>>
>>>> Hello Robert,
>>>>
>>>> I'm using Ubuntu 18.04 in production due to it has native support for
>>>> KMS
>>>> You can check if everything up and running using
>>>>
>>>> `ps -ef| grep 'turn\|kure\|tomcat'`
>>>>
>>>> (for Ubuntu 20.04 there will be no process for KMS)
>>>>
>>>>
>>>> your issue might be caused by the FW in the middle
>>>> TURN will not work if its ports are blocked
>>>>
>>>>
>>>> On Thu, 29 Oct 2020 at 12:23, Robert Savickas <ro...@gmail.com>
>>>> wrote:
>>>>
>>>>> Denis, thank you!
>>>>>
>>>>> I did try to reboot and start the services multiple times, to no
>>>>> avail.
>>>>>
>>>>> However, your response may indicate the potential issues:
>>>>>
>>>>> I followed word-for-word Alvaro's guide "Installation OpenMeetings
>>>>> 5.0.1 on Ubuntu 20.04 lts.pdf", written on 23-9-2020.
>>>>>
>>>>> So, the potential issues:
>>>>>
>>>>> 1) That guide talks about Tomcat3 only, while you mention Tomcat4.
>>>>>
>>>>> 2) That guide calls Curento "kms", as in "sudo docker start kms", but
>>>>> you say it should be "sudo /etc/init.d/kurento-media-server start".
>>>>>
>>>>> I have faith in Alvaro's work, as I had relied on it before. But, we
>>>>> all make mistakes.
>>>>>
>>>>> So, which way is correct?
>>>>>
>>>>> Thank you.
>>>>> Robert
>>>>>
>>>>>
>>>>> On Thu, Oct 29, 2020, 01:10 Denis Noctor <de...@gmail.com>
>>>>> wrote:
>>>>>
>>>>>> ... follow up to last message, assuming Tomcat4 is installed... try
>>>>>> reboot... then in the following order:
>>>>>>
>>>>>> (Ubuntu... 18.04)
>>>>>>
>>>>>> sudo /etc/init.d/coturn start
>>>>>> sudo /etc/init.d/mysql start
>>>>>> sudo /etc/init.d/kurento-media-server start
>>>>>> sudo /etc/init.d/tomcat4 start
>>>>>>
>>>>>> Sent from my iPhone
>>>>>>
>>>>>> On Oct 28, 2020, at 10:52 PM, Robert Savickas <ro...@gmail.com>
>>>>>> wrote:
>>>>>>
>>>>>> Dear Maxim,
>>>>>>
>>>>>> Yes, I believe TURN should be configured because I religiously
>>>>>> followed Alvaro's installation guide to the letter.
>>>>>>
>>>>>> I just checked the Turn setup, and it corresponds precisely to
>>>>>> Alvaro's suggestions. Is there a resource in addition to Alvaro's guide
>>>>>> that I should follow?
>>>>>>
>>>>>> Basically, all the users who are on the same network as the server,
>>>>>> can enjoy OM beautifully. However, users who are outside of the network can
>>>>>> see and hear only themselves. For all others, they see only the photos.
>>>>>>
>>>>>> I, as the administrator, do remain on the same network as the server,
>>>>>> but can not see or hear the participants who are outside the network,
>>>>>> again, only the photos.
>>>>>>
>>>>>> First, I thought that perhaps the firewall or the router are blocking
>>>>>> some ports. But that is not the case.
>>>>>>
>>>>>> But I did notice these two odd facts:
>>>>>>
>>>>>> 1) there is *no* logfile in the /var/log/turnserver directory. The
>>>>>> directory is empty. Which seems to suggest that Turn never ran... (the log
>>>>>> file *is* listed in the /etc/turnserver.conf file).
>>>>>>
>>>>>> 2) whenever I issue the command: "service tomcat3 status", it tells
>>>>>> me that it is inactive. If i restart it by using the command
>>>>>> "/etc/init.d/tomcat3 restart", it still apprears as inactive.
>>>>>>
>>>>>> Tomcat configs are consistent with Alvaro's guide....
>>>>>>
>>>>>> Thank you.
>>>>>> Robert
>>>>>>
>>>>>>
>>>>>> On Wed, Oct 28, 2020, 21:48 Maxim Solodovnik <so...@gmail.com>
>>>>>> wrote:
>>>>>>
>>>>>>> Hello Robert,
>>>>>>>
>>>>>>> Do you have TURN server configured?
>>>>>>> Audio/video is absent from both(multiple) parties? or just some of
>>>>>>> them?
>>>>>>>
>>>>>>> On Thu, 29 Oct 2020 at 01:25, Robert Savickas <ro...@gmail.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Dear friends,
>>>>>>>>
>>>>>>>> All my tests were fine. But now, I am running a live
>>>>>>>> (trans-Atlantic) session, and there is no video or sound.
>>>>>>>>
>>>>>>>> Chat box works. White board too. KMS seems to be running and no
>>>>>>>> errors.
>>>>>>>>
>>>>>>>> On Wed, Oct 28, 2020, 04:12 Ali Alhaidary <
>>>>>>>> ali.alhaidary@the5stars.org> wrote:
>>>>>>>>
>>>>>>>>> Hi,
>>>>>>>>>
>>>>>>>>> if you are a heavy user of the WB, you can add icons to
>>>>>>>>> /opt/om-folder/webapps/openmeetings/public/cliparts/ and use it in your
>>>>>>>>> presentations/lectures :-)
>>>>>>>>> On 10/28/20 10:28 AM, Maxim Solodovnik wrote:
>>>>>>>>>
>>>>>>>>> Every "silly question" most probably highlights UX issue ...
>>>>>>>>> Please let us know if you see how user interface can be made more
>>>>>>>>> intuitive :)
>>>>>>>>>
>>>>>>>>> On Wed, 28 Oct 2020 at 14:02, Robert Savickas <
>>>>>>>>> robsavickas@gmail.com> wrote:
>>>>>>>>>
>>>>>>>>>> As I supposed before: this was a silly question on my part.
>>>>>>>>>> Please forgive me for not being aware of the options (2) and (3) that you
>>>>>>>>>> mentioned. They are what I sought. I am becoming more familiar with OM.
>>>>>>>>>> Thank you.
>>>>>>>>>>
>>>>>>>>>> On Wed, Oct 28, 2020, 02:29 Maxim Solodovnik <
>>>>>>>>>> solomax666@gmail.com> wrote:
>>>>>>>>>>
>>>>>>>>>>> Well,
>>>>>>>>>>>
>>>>>>>>>>> it sounds like we are talking about different things
>>>>>>>>>>>
>>>>>>>>>>> Currently there are 3 download options for WB
>>>>>>>>>>> 1) *diskette icon* in WB tools - will save WB in internal
>>>>>>>>>>> format, you can then load saved WB and use it's objects (no download)
>>>>>>>>>>> 2) Menu -> Action -> *Download as PDF* - will convert current
>>>>>>>>>>> WB to PDF format and will show you "save as" dialog
>>>>>>>>>>> 3) Menu -> Action -> *Download as PNG* - will convert current
>>>>>>>>>>> WB to PNG (current slide only) format and will show you "save as" dialog
>>>>>>>>>>>
>>>>>>>>>>> which option are you using?
>>>>>>>>>>>
>>>>>>>>>>> On Wed, 28 Oct 2020 at 13:15, Robert Savickas <
>>>>>>>>>>> robsavickas@gmail.com> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Maxim,
>>>>>>>>>>>>
>>>>>>>>>>>> Thank you. For now, i just need the pdf file. So, if you are
>>>>>>>>>>>> saying it is already being saved, that's perfect!  However, I could not
>>>>>>>>>>>> find it anywhere on my machine. For example, when i saved the whiteboard
>>>>>>>>>>>> image to file Lenta.pdf, it appears among the files attributed to this
>>>>>>>>>>>> meeting room, but I could not find Lenta.pdf anywhere on the hard drive...
>>>>>>>>>>>> and downloading it from the meeting room is disabled (I still can download
>>>>>>>>>>>> the files that I uploaded, but not pdf image of the board).
>>>>>>>>>>>>
>>>>>>>>>>>> An unrelated question. I took about one entire day to translate
>>>>>>>>>>>> all of the interface into the Lithuanian language. So, now I have OM in
>>>>>>>>>>>> Lithuanian, for some of the very few (senior-age) users who are still not
>>>>>>>>>>>> comfortable with English.  Do you want me to send you the *_lt* file for
>>>>>>>>>>>> inclusion in OM asortiment of languages?
>>>>>>>>>>>>
>>>>>>>>>>>> Thank you.
>>>>>>>>>>>> Robert
>>>>>>>>>>>>
>>>>>>>>>>>> On Tue, Oct 27, 2020, 20:51 Maxim Solodovnik <
>>>>>>>>>>>> solomax666@gmail.com> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> AFAIR save whiteboard as PDF is implemented via download PDF
>>>>>>>>>>>>> file
>>>>>>>>>>>>> Or you are talking about "Save whiteboard"? it saves
>>>>>>>>>>>>> whiteboard to the tree, BUT this is NOT PDF ...
>>>>>>>>>>>>> this is JSON and I'm not sure why do you need to download it
>>>>>>>>>>>>> ....
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Tue, 27 Oct 2020 at 22:22, Robert Savickas <
>>>>>>>>>>>>> robert@savickas.us> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Dear Maxim and Thomas,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> I installed the latest OM afresh, not updating the old
>>>>>>>>>>>>>> version. So, Applications Context file should be current. I did NOT edit
>>>>>>>>>>>>>> it.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> My uploaded files can be downloaded without a problem at all.
>>>>>>>>>>>>>> But the PDF files saved from the whiteboard --- not at all... Same problem
>>>>>>>>>>>>>> as that indicated by Thomas.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Thank you.
>>>>>>>>>>>>>> Robert
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *From: *Thomas Scholzen <ts...@buche17.de>
>>>>>>>>>>>>>> *To: *user@openmeetings.apache.org
>>>>>>>>>>>>>> *CC: *Maxim Solodovnik <so...@gmail.com>
>>>>>>>>>>>>>> *Received: *Oct 27, 2020 10:45:19
>>>>>>>>>>>>>> *Subject: *Re: Download whiteboard file
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Yes, after upload I can download a PDF. But not a PDF that
>>>>>>>>>>>>>> was generated from the whiteboard.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Am 27.10.2020 14:57, schrieb Maxim Solodovnik:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> just have tested on https://om.alteametasoft.com:8443/next
>>>>>>>>>>>>>> uploaded PDF is downloadable as "PDF" and "Original"
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <
>>>>>>>>>>>>>> solomax666@gmail.com> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> hello,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> by design downloadable types are: images, documents and
>>>>>>>>>>>>>> recordings
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Whiteboard saved as PNG or PDF should be downloadable, will
>>>>>>>>>>>>>> try to double-check
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <
>>>>>>>>>>>>>> tscholzen@buche17.de> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> I checked in detail. I can download .jpg, .pdf, .rtf. and
>>>>>>>>>>>>>> .doc files after I uploaded them. I can not download .avi files (even after
>>>>>>>>>>>>>> fresh upload) and .pdf files generated by saving the whiteboard.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi Robert,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> I just checked and I also can not download documents from the
>>>>>>>>>>>>>> folder view. However, I can download the content of the whiteboard by using
>>>>>>>>>>>>>> "actions" from the menu and "download as PDF".
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>> Thomas
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Am 27.10.2020 08:58, schrieb Robert Savickas:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Dear friends,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> I am sure the question below has already been asked, and
>>>>>>>>>>>>>> probably falls into the category of silly questions. Nevertheless, I will
>>>>>>>>>>>>>> ask, as I need to use this feature in a meeting that occurs in just a few
>>>>>>>>>>>>>> hours...
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> I did some work in the whiteboard and saved it in a pdf file,
>>>>>>>>>>>>>> which appears in the list of files for the given meeting room. However,
>>>>>>>>>>>>>> when I try to download it to the local disk of my Ubuntu 20.04 laptop, the
>>>>>>>>>>>>>> download button seems disabled. I have been trying to figure it out, but
>>>>>>>>>>>>>> seems in vain.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> I am the administrator; so, have all the rights...
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Could anyone suggest what I might be doing wrong?
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Thank you very much.
>>>>>>>>>>>>>> Robert
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>> Best regards,
>>>>>>>>>>>>>> Maxim
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>> Best regards,
>>>>>>>>>>>>>> Maxim
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> --
>>>>>>>>>>>>> Best regards,
>>>>>>>>>>>>> Maxim
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> Best regards,
>>>>>>>>>>> Maxim
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Best regards,
>>>>>>>>> Maxim
>>>>>>>>>
>>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Best regards,
>>>>>>> Maxim
>>>>>>>
>>>>>>
>>>>
>>>> --
>>>> Best regards,
>>>> Maxim
>>>>
>>>

-- 
Best regards,
Maxim

Re: No videos or sound... kms is ok

[Robert Savickas <ro...@gmail.com>]

Oh my goodness; so silly! After each restart of the machine, each time I
did launch all the services: mysql (it autostarts), docker, kurento,
tomcat..... except the coturn! I had just completely forgotten about the
need to launch coturn.

You are right, Maxim! Coturn was not started. I followed your suggestion,
killed the extra tomcats and launched coturn. Everyrhing works superbly now!

My international meeting failed yesterday due to this simple oversight on
my part. No worries, I will schedule a new one.

And thank you for showing me a more efficient way of doing the 'ps' command
by piping it to grep to see only the processes I am interested in.

Have a good afternoon.

On Thu, Oct 29, 2020, 02:55 Maxim Solodovnik <so...@gmail.com> wrote:

> Well,
>
> I can see you have 3 tomcats running (which is weird)
>
> And no turn server
> Please start one and re-check :)
>
> from mobile (sorry for typos ;)
>
>
> On Thu, Oct 29, 2020, 13:35 Robert Savickas <ro...@gmail.com> wrote:
>
>> Dear Maxim,
>>
>> Thank you. May be that was my problem: I should not have moved from 18.04
>> to 20.04...
>>
>> That also was my very first thought: either the Fire Wall or the router
>> block the ports. That was the fist thing I checked.  In Firewall, all the
>> relevant ports (listed in Alvaro's document) are listed as "ALLOW IN".  And
>> the Internet Service Provider assured me that none of those ports is
>> blocked.
>>
>> I also attach the output of that command that you suggested.
>>
>> I do appreciate your attention to this; I know you are probably swamped
>> with questions.
>>
>> Robert.
>>
>>
>> On Thu, Oct 29, 2020, 01:53 Maxim Solodovnik <so...@gmail.com>
>> wrote:
>>
>>> Hello Robert,
>>>
>>> I'm using Ubuntu 18.04 in production due to it has native support for KMS
>>> You can check if everything up and running using
>>>
>>> `ps -ef| grep 'turn\|kure\|tomcat'`
>>>
>>> (for Ubuntu 20.04 there will be no process for KMS)
>>>
>>>
>>> your issue might be caused by the FW in the middle
>>> TURN will not work if its ports are blocked
>>>
>>>
>>> On Thu, 29 Oct 2020 at 12:23, Robert Savickas <ro...@gmail.com>
>>> wrote:
>>>
>>>> Denis, thank you!
>>>>
>>>> I did try to reboot and start the services multiple times, to no avail.
>>>>
>>>> However, your response may indicate the potential issues:
>>>>
>>>> I followed word-for-word Alvaro's guide "Installation OpenMeetings
>>>> 5.0.1 on Ubuntu 20.04 lts.pdf", written on 23-9-2020.
>>>>
>>>> So, the potential issues:
>>>>
>>>> 1) That guide talks about Tomcat3 only, while you mention Tomcat4.
>>>>
>>>> 2) That guide calls Curento "kms", as in "sudo docker start kms", but
>>>> you say it should be "sudo /etc/init.d/kurento-media-server start".
>>>>
>>>> I have faith in Alvaro's work, as I had relied on it before. But, we
>>>> all make mistakes.
>>>>
>>>> So, which way is correct?
>>>>
>>>> Thank you.
>>>> Robert
>>>>
>>>>
>>>> On Thu, Oct 29, 2020, 01:10 Denis Noctor <de...@gmail.com> wrote:
>>>>
>>>>> ... follow up to last message, assuming Tomcat4 is installed... try
>>>>> reboot... then in the following order:
>>>>>
>>>>> (Ubuntu... 18.04)
>>>>>
>>>>> sudo /etc/init.d/coturn start
>>>>> sudo /etc/init.d/mysql start
>>>>> sudo /etc/init.d/kurento-media-server start
>>>>> sudo /etc/init.d/tomcat4 start
>>>>>
>>>>> Sent from my iPhone
>>>>>
>>>>> On Oct 28, 2020, at 10:52 PM, Robert Savickas <ro...@gmail.com>
>>>>> wrote:
>>>>>
>>>>> Dear Maxim,
>>>>>
>>>>> Yes, I believe TURN should be configured because I religiously
>>>>> followed Alvaro's installation guide to the letter.
>>>>>
>>>>> I just checked the Turn setup, and it corresponds precisely to
>>>>> Alvaro's suggestions. Is there a resource in addition to Alvaro's guide
>>>>> that I should follow?
>>>>>
>>>>> Basically, all the users who are on the same network as the server,
>>>>> can enjoy OM beautifully. However, users who are outside of the network can
>>>>> see and hear only themselves. For all others, they see only the photos.
>>>>>
>>>>> I, as the administrator, do remain on the same network as the server,
>>>>> but can not see or hear the participants who are outside the network,
>>>>> again, only the photos.
>>>>>
>>>>> First, I thought that perhaps the firewall or the router are blocking
>>>>> some ports. But that is not the case.
>>>>>
>>>>> But I did notice these two odd facts:
>>>>>
>>>>> 1) there is *no* logfile in the /var/log/turnserver directory. The
>>>>> directory is empty. Which seems to suggest that Turn never ran... (the log
>>>>> file *is* listed in the /etc/turnserver.conf file).
>>>>>
>>>>> 2) whenever I issue the command: "service tomcat3 status", it tells me
>>>>> that it is inactive. If i restart it by using the command
>>>>> "/etc/init.d/tomcat3 restart", it still apprears as inactive.
>>>>>
>>>>> Tomcat configs are consistent with Alvaro's guide....
>>>>>
>>>>> Thank you.
>>>>> Robert
>>>>>
>>>>>
>>>>> On Wed, Oct 28, 2020, 21:48 Maxim Solodovnik <so...@gmail.com>
>>>>> wrote:
>>>>>
>>>>>> Hello Robert,
>>>>>>
>>>>>> Do you have TURN server configured?
>>>>>> Audio/video is absent from both(multiple) parties? or just some of
>>>>>> them?
>>>>>>
>>>>>> On Thu, 29 Oct 2020 at 01:25, Robert Savickas <ro...@gmail.com>
>>>>>> wrote:
>>>>>>
>>>>>>> Dear friends,
>>>>>>>
>>>>>>> All my tests were fine. But now, I am running a live
>>>>>>> (trans-Atlantic) session, and there is no video or sound.
>>>>>>>
>>>>>>> Chat box works. White board too. KMS seems to be running and no
>>>>>>> errors.
>>>>>>>
>>>>>>> On Wed, Oct 28, 2020, 04:12 Ali Alhaidary <
>>>>>>> ali.alhaidary@the5stars.org> wrote:
>>>>>>>
>>>>>>>> Hi,
>>>>>>>>
>>>>>>>> if you are a heavy user of the WB, you can add icons to
>>>>>>>> /opt/om-folder/webapps/openmeetings/public/cliparts/ and use it in your
>>>>>>>> presentations/lectures :-)
>>>>>>>> On 10/28/20 10:28 AM, Maxim Solodovnik wrote:
>>>>>>>>
>>>>>>>> Every "silly question" most probably highlights UX issue ...
>>>>>>>> Please let us know if you see how user interface can be made more
>>>>>>>> intuitive :)
>>>>>>>>
>>>>>>>> On Wed, 28 Oct 2020 at 14:02, Robert Savickas <
>>>>>>>> robsavickas@gmail.com> wrote:
>>>>>>>>
>>>>>>>>> As I supposed before: this was a silly question on my part. Please
>>>>>>>>> forgive me for not being aware of the options (2) and (3) that you
>>>>>>>>> mentioned. They are what I sought. I am becoming more familiar with OM.
>>>>>>>>> Thank you.
>>>>>>>>>
>>>>>>>>> On Wed, Oct 28, 2020, 02:29 Maxim Solodovnik <so...@gmail.com>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Well,
>>>>>>>>>>
>>>>>>>>>> it sounds like we are talking about different things
>>>>>>>>>>
>>>>>>>>>> Currently there are 3 download options for WB
>>>>>>>>>> 1) *diskette icon* in WB tools - will save WB in internal
>>>>>>>>>> format, you can then load saved WB and use it's objects (no download)
>>>>>>>>>> 2) Menu -> Action -> *Download as PDF* - will convert current WB
>>>>>>>>>> to PDF format and will show you "save as" dialog
>>>>>>>>>> 3) Menu -> Action -> *Download as PNG* - will convert current WB
>>>>>>>>>> to PNG (current slide only) format and will show you "save as" dialog
>>>>>>>>>>
>>>>>>>>>> which option are you using?
>>>>>>>>>>
>>>>>>>>>> On Wed, 28 Oct 2020 at 13:15, Robert Savickas <
>>>>>>>>>> robsavickas@gmail.com> wrote:
>>>>>>>>>>
>>>>>>>>>>> Maxim,
>>>>>>>>>>>
>>>>>>>>>>> Thank you. For now, i just need the pdf file. So, if you are
>>>>>>>>>>> saying it is already being saved, that's perfect!  However, I could not
>>>>>>>>>>> find it anywhere on my machine. For example, when i saved the whiteboard
>>>>>>>>>>> image to file Lenta.pdf, it appears among the files attributed to this
>>>>>>>>>>> meeting room, but I could not find Lenta.pdf anywhere on the hard drive...
>>>>>>>>>>> and downloading it from the meeting room is disabled (I still can download
>>>>>>>>>>> the files that I uploaded, but not pdf image of the board).
>>>>>>>>>>>
>>>>>>>>>>> An unrelated question. I took about one entire day to translate
>>>>>>>>>>> all of the interface into the Lithuanian language. So, now I have OM in
>>>>>>>>>>> Lithuanian, for some of the very few (senior-age) users who are still not
>>>>>>>>>>> comfortable with English.  Do you want me to send you the *_lt* file for
>>>>>>>>>>> inclusion in OM asortiment of languages?
>>>>>>>>>>>
>>>>>>>>>>> Thank you.
>>>>>>>>>>> Robert
>>>>>>>>>>>
>>>>>>>>>>> On Tue, Oct 27, 2020, 20:51 Maxim Solodovnik <
>>>>>>>>>>> solomax666@gmail.com> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> AFAIR save whiteboard as PDF is implemented via download PDF
>>>>>>>>>>>> file
>>>>>>>>>>>> Or you are talking about "Save whiteboard"? it saves whiteboard
>>>>>>>>>>>> to the tree, BUT this is NOT PDF ...
>>>>>>>>>>>> this is JSON and I'm not sure why do you need to download it
>>>>>>>>>>>> ....
>>>>>>>>>>>>
>>>>>>>>>>>> On Tue, 27 Oct 2020 at 22:22, Robert Savickas <
>>>>>>>>>>>> robert@savickas.us> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Dear Maxim and Thomas,
>>>>>>>>>>>>>
>>>>>>>>>>>>> I installed the latest OM afresh, not updating the old
>>>>>>>>>>>>> version. So, Applications Context file should be current. I did NOT edit
>>>>>>>>>>>>> it.
>>>>>>>>>>>>>
>>>>>>>>>>>>> My uploaded files can be downloaded without a problem at all.
>>>>>>>>>>>>> But the PDF files saved from the whiteboard --- not at all... Same problem
>>>>>>>>>>>>> as that indicated by Thomas.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Thank you.
>>>>>>>>>>>>> Robert
>>>>>>>>>>>>>
>>>>>>>>>>>>> *From: *Thomas Scholzen <ts...@buche17.de>
>>>>>>>>>>>>> *To: *user@openmeetings.apache.org
>>>>>>>>>>>>> *CC: *Maxim Solodovnik <so...@gmail.com>
>>>>>>>>>>>>> *Received: *Oct 27, 2020 10:45:19
>>>>>>>>>>>>> *Subject: *Re: Download whiteboard file
>>>>>>>>>>>>>
>>>>>>>>>>>>> Yes, after upload I can download a PDF. But not a PDF that was
>>>>>>>>>>>>> generated from the whiteboard.
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> Am 27.10.2020 14:57, schrieb Maxim Solodovnik:
>>>>>>>>>>>>>
>>>>>>>>>>>>> just have tested on https://om.alteametasoft.com:8443/next
>>>>>>>>>>>>> uploaded PDF is downloadable as "PDF" and "Original"
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <
>>>>>>>>>>>>> solomax666@gmail.com> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>> hello,
>>>>>>>>>>>>>
>>>>>>>>>>>>> by design downloadable types are: images, documents and
>>>>>>>>>>>>> recordings
>>>>>>>>>>>>>
>>>>>>>>>>>>> Whiteboard saved as PNG or PDF should be downloadable, will
>>>>>>>>>>>>> try to double-check
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <
>>>>>>>>>>>>> tscholzen@buche17.de> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc
>>>>>>>>>>>>> files after I uploaded them. I can not download .avi files (even after
>>>>>>>>>>>>> fresh upload) and .pdf files generated by saving the whiteboard.
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>>>>>>>>>>>>>
>>>>>>>>>>>>> Hi Robert,
>>>>>>>>>>>>>
>>>>>>>>>>>>> I just checked and I also can not download documents from the
>>>>>>>>>>>>> folder view. However, I can download the content of the whiteboard by using
>>>>>>>>>>>>> "actions" from the menu and "download as PDF".
>>>>>>>>>>>>>
>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>> Thomas
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> Am 27.10.2020 08:58, schrieb Robert Savickas:
>>>>>>>>>>>>>
>>>>>>>>>>>>> Dear friends,
>>>>>>>>>>>>>
>>>>>>>>>>>>> I am sure the question below has already been asked, and
>>>>>>>>>>>>> probably falls into the category of silly questions. Nevertheless, I will
>>>>>>>>>>>>> ask, as I need to use this feature in a meeting that occurs in just a few
>>>>>>>>>>>>> hours...
>>>>>>>>>>>>>
>>>>>>>>>>>>> I did some work in the whiteboard and saved it in a pdf file,
>>>>>>>>>>>>> which appears in the list of files for the given meeting room. However,
>>>>>>>>>>>>> when I try to download it to the local disk of my Ubuntu 20.04 laptop, the
>>>>>>>>>>>>> download button seems disabled. I have been trying to figure it out, but
>>>>>>>>>>>>> seems in vain.
>>>>>>>>>>>>>
>>>>>>>>>>>>> I am the administrator; so, have all the rights...
>>>>>>>>>>>>>
>>>>>>>>>>>>> Could anyone suggest what I might be doing wrong?
>>>>>>>>>>>>>
>>>>>>>>>>>>> Thank you very much.
>>>>>>>>>>>>> Robert
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> --
>>>>>>>>>>>>> Best regards,
>>>>>>>>>>>>> Maxim
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> --
>>>>>>>>>>>>> Best regards,
>>>>>>>>>>>>> Maxim
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>> Best regards,
>>>>>>>>>>>> Maxim
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Best regards,
>>>>>>>>>> Maxim
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> Best regards,
>>>>>>>> Maxim
>>>>>>>>
>>>>>>>>
>>>>>>
>>>>>> --
>>>>>> Best regards,
>>>>>> Maxim
>>>>>>
>>>>>
>>>
>>> --
>>> Best regards,
>>> Maxim
>>>
>>

Re: No videos or sound... kms is ok

[Maxim Solodovnik <so...@gmail.com>]

Well,

I can see you have 3 tomcats running (which is weird)

And no turn server
Please start one and re-check :)

from mobile (sorry for typos ;)


On Thu, Oct 29, 2020, 13:35 Robert Savickas <ro...@gmail.com> wrote:

> Dear Maxim,
>
> Thank you. May be that was my problem: I should not have moved from 18.04
> to 20.04...
>
> That also was my very first thought: either the Fire Wall or the router
> block the ports. That was the fist thing I checked.  In Firewall, all the
> relevant ports (listed in Alvaro's document) are listed as "ALLOW IN".  And
> the Internet Service Provider assured me that none of those ports is
> blocked.
>
> I also attach the output of that command that you suggested.
>
> I do appreciate your attention to this; I know you are probably swamped
> with questions.
>
> Robert.
>
>
> On Thu, Oct 29, 2020, 01:53 Maxim Solodovnik <so...@gmail.com> wrote:
>
>> Hello Robert,
>>
>> I'm using Ubuntu 18.04 in production due to it has native support for KMS
>> You can check if everything up and running using
>>
>> `ps -ef| grep 'turn\|kure\|tomcat'`
>>
>> (for Ubuntu 20.04 there will be no process for KMS)
>>
>>
>> your issue might be caused by the FW in the middle
>> TURN will not work if its ports are blocked
>>
>>
>> On Thu, 29 Oct 2020 at 12:23, Robert Savickas <ro...@gmail.com>
>> wrote:
>>
>>> Denis, thank you!
>>>
>>> I did try to reboot and start the services multiple times, to no avail.
>>>
>>> However, your response may indicate the potential issues:
>>>
>>> I followed word-for-word Alvaro's guide "Installation OpenMeetings 5.0.1
>>> on Ubuntu 20.04 lts.pdf", written on 23-9-2020.
>>>
>>> So, the potential issues:
>>>
>>> 1) That guide talks about Tomcat3 only, while you mention Tomcat4.
>>>
>>> 2) That guide calls Curento "kms", as in "sudo docker start kms", but
>>> you say it should be "sudo /etc/init.d/kurento-media-server start".
>>>
>>> I have faith in Alvaro's work, as I had relied on it before. But, we all
>>> make mistakes.
>>>
>>> So, which way is correct?
>>>
>>> Thank you.
>>> Robert
>>>
>>>
>>> On Thu, Oct 29, 2020, 01:10 Denis Noctor <de...@gmail.com> wrote:
>>>
>>>> ... follow up to last message, assuming Tomcat4 is installed... try
>>>> reboot... then in the following order:
>>>>
>>>> (Ubuntu... 18.04)
>>>>
>>>> sudo /etc/init.d/coturn start
>>>> sudo /etc/init.d/mysql start
>>>> sudo /etc/init.d/kurento-media-server start
>>>> sudo /etc/init.d/tomcat4 start
>>>>
>>>> Sent from my iPhone
>>>>
>>>> On Oct 28, 2020, at 10:52 PM, Robert Savickas <ro...@gmail.com>
>>>> wrote:
>>>>
>>>> Dear Maxim,
>>>>
>>>> Yes, I believe TURN should be configured because I religiously followed
>>>> Alvaro's installation guide to the letter.
>>>>
>>>> I just checked the Turn setup, and it corresponds precisely to Alvaro's
>>>> suggestions. Is there a resource in addition to Alvaro's guide that I
>>>> should follow?
>>>>
>>>> Basically, all the users who are on the same network as the server, can
>>>> enjoy OM beautifully. However, users who are outside of the network can see
>>>> and hear only themselves. For all others, they see only the photos.
>>>>
>>>> I, as the administrator, do remain on the same network as the server,
>>>> but can not see or hear the participants who are outside the network,
>>>> again, only the photos.
>>>>
>>>> First, I thought that perhaps the firewall or the router are blocking
>>>> some ports. But that is not the case.
>>>>
>>>> But I did notice these two odd facts:
>>>>
>>>> 1) there is *no* logfile in the /var/log/turnserver directory. The
>>>> directory is empty. Which seems to suggest that Turn never ran... (the log
>>>> file *is* listed in the /etc/turnserver.conf file).
>>>>
>>>> 2) whenever I issue the command: "service tomcat3 status", it tells me
>>>> that it is inactive. If i restart it by using the command
>>>> "/etc/init.d/tomcat3 restart", it still apprears as inactive.
>>>>
>>>> Tomcat configs are consistent with Alvaro's guide....
>>>>
>>>> Thank you.
>>>> Robert
>>>>
>>>>
>>>> On Wed, Oct 28, 2020, 21:48 Maxim Solodovnik <so...@gmail.com>
>>>> wrote:
>>>>
>>>>> Hello Robert,
>>>>>
>>>>> Do you have TURN server configured?
>>>>> Audio/video is absent from both(multiple) parties? or just some of
>>>>> them?
>>>>>
>>>>> On Thu, 29 Oct 2020 at 01:25, Robert Savickas <ro...@gmail.com>
>>>>> wrote:
>>>>>
>>>>>> Dear friends,
>>>>>>
>>>>>> All my tests were fine. But now, I am running a live (trans-Atlantic)
>>>>>> session, and there is no video or sound.
>>>>>>
>>>>>> Chat box works. White board too. KMS seems to be running and no
>>>>>> errors.
>>>>>>
>>>>>> On Wed, Oct 28, 2020, 04:12 Ali Alhaidary <
>>>>>> ali.alhaidary@the5stars.org> wrote:
>>>>>>
>>>>>>> Hi,
>>>>>>>
>>>>>>> if you are a heavy user of the WB, you can add icons to
>>>>>>> /opt/om-folder/webapps/openmeetings/public/cliparts/ and use it in your
>>>>>>> presentations/lectures :-)
>>>>>>> On 10/28/20 10:28 AM, Maxim Solodovnik wrote:
>>>>>>>
>>>>>>> Every "silly question" most probably highlights UX issue ...
>>>>>>> Please let us know if you see how user interface can be made more
>>>>>>> intuitive :)
>>>>>>>
>>>>>>> On Wed, 28 Oct 2020 at 14:02, Robert Savickas <ro...@gmail.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> As I supposed before: this was a silly question on my part. Please
>>>>>>>> forgive me for not being aware of the options (2) and (3) that you
>>>>>>>> mentioned. They are what I sought. I am becoming more familiar with OM.
>>>>>>>> Thank you.
>>>>>>>>
>>>>>>>> On Wed, Oct 28, 2020, 02:29 Maxim Solodovnik <so...@gmail.com>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Well,
>>>>>>>>>
>>>>>>>>> it sounds like we are talking about different things
>>>>>>>>>
>>>>>>>>> Currently there are 3 download options for WB
>>>>>>>>> 1) *diskette icon* in WB tools - will save WB in internal format,
>>>>>>>>> you can then load saved WB and use it's objects (no download)
>>>>>>>>> 2) Menu -> Action -> *Download as PDF* - will convert current WB
>>>>>>>>> to PDF format and will show you "save as" dialog
>>>>>>>>> 3) Menu -> Action -> *Download as PNG* - will convert current WB
>>>>>>>>> to PNG (current slide only) format and will show you "save as" dialog
>>>>>>>>>
>>>>>>>>> which option are you using?
>>>>>>>>>
>>>>>>>>> On Wed, 28 Oct 2020 at 13:15, Robert Savickas <
>>>>>>>>> robsavickas@gmail.com> wrote:
>>>>>>>>>
>>>>>>>>>> Maxim,
>>>>>>>>>>
>>>>>>>>>> Thank you. For now, i just need the pdf file. So, if you are
>>>>>>>>>> saying it is already being saved, that's perfect!  However, I could not
>>>>>>>>>> find it anywhere on my machine. For example, when i saved the whiteboard
>>>>>>>>>> image to file Lenta.pdf, it appears among the files attributed to this
>>>>>>>>>> meeting room, but I could not find Lenta.pdf anywhere on the hard drive...
>>>>>>>>>> and downloading it from the meeting room is disabled (I still can download
>>>>>>>>>> the files that I uploaded, but not pdf image of the board).
>>>>>>>>>>
>>>>>>>>>> An unrelated question. I took about one entire day to translate
>>>>>>>>>> all of the interface into the Lithuanian language. So, now I have OM in
>>>>>>>>>> Lithuanian, for some of the very few (senior-age) users who are still not
>>>>>>>>>> comfortable with English.  Do you want me to send you the *_lt* file for
>>>>>>>>>> inclusion in OM asortiment of languages?
>>>>>>>>>>
>>>>>>>>>> Thank you.
>>>>>>>>>> Robert
>>>>>>>>>>
>>>>>>>>>> On Tue, Oct 27, 2020, 20:51 Maxim Solodovnik <
>>>>>>>>>> solomax666@gmail.com> wrote:
>>>>>>>>>>
>>>>>>>>>>> AFAIR save whiteboard as PDF is implemented via download PDF
>>>>>>>>>>> file
>>>>>>>>>>> Or you are talking about "Save whiteboard"? it saves whiteboard
>>>>>>>>>>> to the tree, BUT this is NOT PDF ...
>>>>>>>>>>> this is JSON and I'm not sure why do you need to download it ....
>>>>>>>>>>>
>>>>>>>>>>> On Tue, 27 Oct 2020 at 22:22, Robert Savickas <
>>>>>>>>>>> robert@savickas.us> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Dear Maxim and Thomas,
>>>>>>>>>>>>
>>>>>>>>>>>> I installed the latest OM afresh, not updating the old version.
>>>>>>>>>>>> So, Applications Context file should be current. I did NOT edit it.
>>>>>>>>>>>>
>>>>>>>>>>>> My uploaded files can be downloaded without a problem at all.
>>>>>>>>>>>> But the PDF files saved from the whiteboard --- not at all... Same problem
>>>>>>>>>>>> as that indicated by Thomas.
>>>>>>>>>>>>
>>>>>>>>>>>> Thank you.
>>>>>>>>>>>> Robert
>>>>>>>>>>>>
>>>>>>>>>>>> *From: *Thomas Scholzen <ts...@buche17.de>
>>>>>>>>>>>> *To: *user@openmeetings.apache.org
>>>>>>>>>>>> *CC: *Maxim Solodovnik <so...@gmail.com>
>>>>>>>>>>>> *Received: *Oct 27, 2020 10:45:19
>>>>>>>>>>>> *Subject: *Re: Download whiteboard file
>>>>>>>>>>>>
>>>>>>>>>>>> Yes, after upload I can download a PDF. But not a PDF that was
>>>>>>>>>>>> generated from the whiteboard.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Am 27.10.2020 14:57, schrieb Maxim Solodovnik:
>>>>>>>>>>>>
>>>>>>>>>>>> just have tested on https://om.alteametasoft.com:8443/next
>>>>>>>>>>>> uploaded PDF is downloadable as "PDF" and "Original"
>>>>>>>>>>>>
>>>>>>>>>>>> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <
>>>>>>>>>>>> solomax666@gmail.com> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>> hello,
>>>>>>>>>>>>
>>>>>>>>>>>> by design downloadable types are: images, documents and
>>>>>>>>>>>> recordings
>>>>>>>>>>>>
>>>>>>>>>>>> Whiteboard saved as PNG or PDF should be downloadable, will try
>>>>>>>>>>>> to double-check
>>>>>>>>>>>>
>>>>>>>>>>>> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <
>>>>>>>>>>>> tscholzen@buche17.de> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc
>>>>>>>>>>>> files after I uploaded them. I can not download .avi files (even after
>>>>>>>>>>>> fresh upload) and .pdf files generated by saving the whiteboard.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>>>>>>>>>>>>
>>>>>>>>>>>> Hi Robert,
>>>>>>>>>>>>
>>>>>>>>>>>> I just checked and I also can not download documents from the
>>>>>>>>>>>> folder view. However, I can download the content of the whiteboard by using
>>>>>>>>>>>> "actions" from the menu and "download as PDF".
>>>>>>>>>>>>
>>>>>>>>>>>> Regards,
>>>>>>>>>>>> Thomas
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Am 27.10.2020 08:58, schrieb Robert Savickas:
>>>>>>>>>>>>
>>>>>>>>>>>> Dear friends,
>>>>>>>>>>>>
>>>>>>>>>>>> I am sure the question below has already been asked, and
>>>>>>>>>>>> probably falls into the category of silly questions. Nevertheless, I will
>>>>>>>>>>>> ask, as I need to use this feature in a meeting that occurs in just a few
>>>>>>>>>>>> hours...
>>>>>>>>>>>>
>>>>>>>>>>>> I did some work in the whiteboard and saved it in a pdf file,
>>>>>>>>>>>> which appears in the list of files for the given meeting room. However,
>>>>>>>>>>>> when I try to download it to the local disk of my Ubuntu 20.04 laptop, the
>>>>>>>>>>>> download button seems disabled. I have been trying to figure it out, but
>>>>>>>>>>>> seems in vain.
>>>>>>>>>>>>
>>>>>>>>>>>> I am the administrator; so, have all the rights...
>>>>>>>>>>>>
>>>>>>>>>>>> Could anyone suggest what I might be doing wrong?
>>>>>>>>>>>>
>>>>>>>>>>>> Thank you very much.
>>>>>>>>>>>> Robert
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>> Best regards,
>>>>>>>>>>>> Maxim
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>> Best regards,
>>>>>>>>>>>> Maxim
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> Best regards,
>>>>>>>>>>> Maxim
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Best regards,
>>>>>>>>> Maxim
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Best regards,
>>>>>>> Maxim
>>>>>>>
>>>>>>>
>>>>>
>>>>> --
>>>>> Best regards,
>>>>> Maxim
>>>>>
>>>>
>>
>> --
>> Best regards,
>> Maxim
>>
>

Re: No videos or sound... kms is ok

[Robert Savickas <ro...@gmail.com>]

Dear Maxim,

Thank you. May be that was my problem: I should not have moved from 18.04
to 20.04...

That also was my very first thought: either the Fire Wall or the router
block the ports. That was the fist thing I checked.  In Firewall, all the
relevant ports (listed in Alvaro's document) are listed as "ALLOW IN".  And
the Internet Service Provider assured me that none of those ports is
blocked.

I also attach the output of that command that you suggested.

I do appreciate your attention to this; I know you are probably swamped
with questions.

Robert.


On Thu, Oct 29, 2020, 01:53 Maxim Solodovnik <so...@gmail.com> wrote:

> Hello Robert,
>
> I'm using Ubuntu 18.04 in production due to it has native support for KMS
> You can check if everything up and running using
>
> `ps -ef| grep 'turn\|kure\|tomcat'`
>
> (for Ubuntu 20.04 there will be no process for KMS)
>
>
> your issue might be caused by the FW in the middle
> TURN will not work if its ports are blocked
>
>
> On Thu, 29 Oct 2020 at 12:23, Robert Savickas <ro...@gmail.com>
> wrote:
>
>> Denis, thank you!
>>
>> I did try to reboot and start the services multiple times, to no avail.
>>
>> However, your response may indicate the potential issues:
>>
>> I followed word-for-word Alvaro's guide "Installation OpenMeetings 5.0.1
>> on Ubuntu 20.04 lts.pdf", written on 23-9-2020.
>>
>> So, the potential issues:
>>
>> 1) That guide talks about Tomcat3 only, while you mention Tomcat4.
>>
>> 2) That guide calls Curento "kms", as in "sudo docker start kms", but
>> you say it should be "sudo /etc/init.d/kurento-media-server start".
>>
>> I have faith in Alvaro's work, as I had relied on it before. But, we all
>> make mistakes.
>>
>> So, which way is correct?
>>
>> Thank you.
>> Robert
>>
>>
>> On Thu, Oct 29, 2020, 01:10 Denis Noctor <de...@gmail.com> wrote:
>>
>>> ... follow up to last message, assuming Tomcat4 is installed... try
>>> reboot... then in the following order:
>>>
>>> (Ubuntu... 18.04)
>>>
>>> sudo /etc/init.d/coturn start
>>> sudo /etc/init.d/mysql start
>>> sudo /etc/init.d/kurento-media-server start
>>> sudo /etc/init.d/tomcat4 start
>>>
>>> Sent from my iPhone
>>>
>>> On Oct 28, 2020, at 10:52 PM, Robert Savickas <ro...@gmail.com>
>>> wrote:
>>>
>>> Dear Maxim,
>>>
>>> Yes, I believe TURN should be configured because I religiously followed
>>> Alvaro's installation guide to the letter.
>>>
>>> I just checked the Turn setup, and it corresponds precisely to Alvaro's
>>> suggestions. Is there a resource in addition to Alvaro's guide that I
>>> should follow?
>>>
>>> Basically, all the users who are on the same network as the server, can
>>> enjoy OM beautifully. However, users who are outside of the network can see
>>> and hear only themselves. For all others, they see only the photos.
>>>
>>> I, as the administrator, do remain on the same network as the server,
>>> but can not see or hear the participants who are outside the network,
>>> again, only the photos.
>>>
>>> First, I thought that perhaps the firewall or the router are blocking
>>> some ports. But that is not the case.
>>>
>>> But I did notice these two odd facts:
>>>
>>> 1) there is *no* logfile in the /var/log/turnserver directory. The
>>> directory is empty. Which seems to suggest that Turn never ran... (the log
>>> file *is* listed in the /etc/turnserver.conf file).
>>>
>>> 2) whenever I issue the command: "service tomcat3 status", it tells me
>>> that it is inactive. If i restart it by using the command
>>> "/etc/init.d/tomcat3 restart", it still apprears as inactive.
>>>
>>> Tomcat configs are consistent with Alvaro's guide....
>>>
>>> Thank you.
>>> Robert
>>>
>>>
>>> On Wed, Oct 28, 2020, 21:48 Maxim Solodovnik <so...@gmail.com>
>>> wrote:
>>>
>>>> Hello Robert,
>>>>
>>>> Do you have TURN server configured?
>>>> Audio/video is absent from both(multiple) parties? or just some of them?
>>>>
>>>> On Thu, 29 Oct 2020 at 01:25, Robert Savickas <ro...@gmail.com>
>>>> wrote:
>>>>
>>>>> Dear friends,
>>>>>
>>>>> All my tests were fine. But now, I am running a live (trans-Atlantic)
>>>>> session, and there is no video or sound.
>>>>>
>>>>> Chat box works. White board too. KMS seems to be running and no
>>>>> errors.
>>>>>
>>>>> On Wed, Oct 28, 2020, 04:12 Ali Alhaidary <al...@the5stars.org>
>>>>> wrote:
>>>>>
>>>>>> Hi,
>>>>>>
>>>>>> if you are a heavy user of the WB, you can add icons to
>>>>>> /opt/om-folder/webapps/openmeetings/public/cliparts/ and use it in your
>>>>>> presentations/lectures :-)
>>>>>> On 10/28/20 10:28 AM, Maxim Solodovnik wrote:
>>>>>>
>>>>>> Every "silly question" most probably highlights UX issue ...
>>>>>> Please let us know if you see how user interface can be made more
>>>>>> intuitive :)
>>>>>>
>>>>>> On Wed, 28 Oct 2020 at 14:02, Robert Savickas <ro...@gmail.com>
>>>>>> wrote:
>>>>>>
>>>>>>> As I supposed before: this was a silly question on my part. Please
>>>>>>> forgive me for not being aware of the options (2) and (3) that you
>>>>>>> mentioned. They are what I sought. I am becoming more familiar with OM.
>>>>>>> Thank you.
>>>>>>>
>>>>>>> On Wed, Oct 28, 2020, 02:29 Maxim Solodovnik <so...@gmail.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Well,
>>>>>>>>
>>>>>>>> it sounds like we are talking about different things
>>>>>>>>
>>>>>>>> Currently there are 3 download options for WB
>>>>>>>> 1) *diskette icon* in WB tools - will save WB in internal format,
>>>>>>>> you can then load saved WB and use it's objects (no download)
>>>>>>>> 2) Menu -> Action -> *Download as PDF* - will convert current WB
>>>>>>>> to PDF format and will show you "save as" dialog
>>>>>>>> 3) Menu -> Action -> *Download as PNG* - will convert current WB
>>>>>>>> to PNG (current slide only) format and will show you "save as" dialog
>>>>>>>>
>>>>>>>> which option are you using?
>>>>>>>>
>>>>>>>> On Wed, 28 Oct 2020 at 13:15, Robert Savickas <
>>>>>>>> robsavickas@gmail.com> wrote:
>>>>>>>>
>>>>>>>>> Maxim,
>>>>>>>>>
>>>>>>>>> Thank you. For now, i just need the pdf file. So, if you are
>>>>>>>>> saying it is already being saved, that's perfect!  However, I could not
>>>>>>>>> find it anywhere on my machine. For example, when i saved the whiteboard
>>>>>>>>> image to file Lenta.pdf, it appears among the files attributed to this
>>>>>>>>> meeting room, but I could not find Lenta.pdf anywhere on the hard drive...
>>>>>>>>> and downloading it from the meeting room is disabled (I still can download
>>>>>>>>> the files that I uploaded, but not pdf image of the board).
>>>>>>>>>
>>>>>>>>> An unrelated question. I took about one entire day to translate
>>>>>>>>> all of the interface into the Lithuanian language. So, now I have OM in
>>>>>>>>> Lithuanian, for some of the very few (senior-age) users who are still not
>>>>>>>>> comfortable with English.  Do you want me to send you the *_lt* file for
>>>>>>>>> inclusion in OM asortiment of languages?
>>>>>>>>>
>>>>>>>>> Thank you.
>>>>>>>>> Robert
>>>>>>>>>
>>>>>>>>> On Tue, Oct 27, 2020, 20:51 Maxim Solodovnik <so...@gmail.com>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> AFAIR save whiteboard as PDF is implemented via download PDF file
>>>>>>>>>> Or you are talking about "Save whiteboard"? it saves whiteboard
>>>>>>>>>> to the tree, BUT this is NOT PDF ...
>>>>>>>>>> this is JSON and I'm not sure why do you need to download it ....
>>>>>>>>>>
>>>>>>>>>> On Tue, 27 Oct 2020 at 22:22, Robert Savickas <ro...@savickas.us>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> Dear Maxim and Thomas,
>>>>>>>>>>>
>>>>>>>>>>> I installed the latest OM afresh, not updating the old version.
>>>>>>>>>>> So, Applications Context file should be current. I did NOT edit it.
>>>>>>>>>>>
>>>>>>>>>>> My uploaded files can be downloaded without a problem at all.
>>>>>>>>>>> But the PDF files saved from the whiteboard --- not at all... Same problem
>>>>>>>>>>> as that indicated by Thomas.
>>>>>>>>>>>
>>>>>>>>>>> Thank you.
>>>>>>>>>>> Robert
>>>>>>>>>>>
>>>>>>>>>>> *From: *Thomas Scholzen <ts...@buche17.de>
>>>>>>>>>>> *To: *user@openmeetings.apache.org
>>>>>>>>>>> *CC: *Maxim Solodovnik <so...@gmail.com>
>>>>>>>>>>> *Received: *Oct 27, 2020 10:45:19
>>>>>>>>>>> *Subject: *Re: Download whiteboard file
>>>>>>>>>>>
>>>>>>>>>>> Yes, after upload I can download a PDF. But not a PDF that was
>>>>>>>>>>> generated from the whiteboard.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Am 27.10.2020 14:57, schrieb Maxim Solodovnik:
>>>>>>>>>>>
>>>>>>>>>>> just have tested on https://om.alteametasoft.com:8443/next
>>>>>>>>>>> uploaded PDF is downloadable as "PDF" and "Original"
>>>>>>>>>>>
>>>>>>>>>>> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <
>>>>>>>>>>> solomax666@gmail.com> wrote:
>>>>>>>>>>>
>>>>>>>>>>> hello,
>>>>>>>>>>>
>>>>>>>>>>> by design downloadable types are: images, documents and
>>>>>>>>>>> recordings
>>>>>>>>>>>
>>>>>>>>>>> Whiteboard saved as PNG or PDF should be downloadable, will try
>>>>>>>>>>> to double-check
>>>>>>>>>>>
>>>>>>>>>>> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <
>>>>>>>>>>> tscholzen@buche17.de> wrote:
>>>>>>>>>>>
>>>>>>>>>>> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc
>>>>>>>>>>> files after I uploaded them. I can not download .avi files (even after
>>>>>>>>>>> fresh upload) and .pdf files generated by saving the whiteboard.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>>>>>>>>>>>
>>>>>>>>>>> Hi Robert,
>>>>>>>>>>>
>>>>>>>>>>> I just checked and I also can not download documents from the
>>>>>>>>>>> folder view. However, I can download the content of the whiteboard by using
>>>>>>>>>>> "actions" from the menu and "download as PDF".
>>>>>>>>>>>
>>>>>>>>>>> Regards,
>>>>>>>>>>> Thomas
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Am 27.10.2020 08:58, schrieb Robert Savickas:
>>>>>>>>>>>
>>>>>>>>>>> Dear friends,
>>>>>>>>>>>
>>>>>>>>>>> I am sure the question below has already been asked, and
>>>>>>>>>>> probably falls into the category of silly questions. Nevertheless, I will
>>>>>>>>>>> ask, as I need to use this feature in a meeting that occurs in just a few
>>>>>>>>>>> hours...
>>>>>>>>>>>
>>>>>>>>>>> I did some work in the whiteboard and saved it in a pdf file,
>>>>>>>>>>> which appears in the list of files for the given meeting room. However,
>>>>>>>>>>> when I try to download it to the local disk of my Ubuntu 20.04 laptop, the
>>>>>>>>>>> download button seems disabled. I have been trying to figure it out, but
>>>>>>>>>>> seems in vain.
>>>>>>>>>>>
>>>>>>>>>>> I am the administrator; so, have all the rights...
>>>>>>>>>>>
>>>>>>>>>>> Could anyone suggest what I might be doing wrong?
>>>>>>>>>>>
>>>>>>>>>>> Thank you very much.
>>>>>>>>>>> Robert
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> Best regards,
>>>>>>>>>>> Maxim
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> Best regards,
>>>>>>>>>>> Maxim
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Best regards,
>>>>>>>>>> Maxim
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> Best regards,
>>>>>>>> Maxim
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>> Best regards,
>>>>>> Maxim
>>>>>>
>>>>>>
>>>>
>>>> --
>>>> Best regards,
>>>> Maxim
>>>>
>>>
>
> --
> Best regards,
> Maxim
>

Re: No videos or sound... kms is ok

[Maxim Solodovnik <so...@gmail.com>]

Hello Robert,

I'm using Ubuntu 18.04 in production due to it has native support for KMS
You can check if everything up and running using

`ps -ef| grep 'turn\|kure\|tomcat'`

(for Ubuntu 20.04 there will be no process for KMS)


your issue might be caused by the FW in the middle
TURN will not work if its ports are blocked


On Thu, 29 Oct 2020 at 12:23, Robert Savickas <ro...@gmail.com> wrote:

> Denis, thank you!
>
> I did try to reboot and start the services multiple times, to no avail.
>
> However, your response may indicate the potential issues:
>
> I followed word-for-word Alvaro's guide "Installation OpenMeetings 5.0.1
> on Ubuntu 20.04 lts.pdf", written on 23-9-2020.
>
> So, the potential issues:
>
> 1) That guide talks about Tomcat3 only, while you mention Tomcat4.
>
> 2) That guide calls Curento "kms", as in "sudo docker start kms", but you
> say it should be "sudo /etc/init.d/kurento-media-server start".
>
> I have faith in Alvaro's work, as I had relied on it before. But, we all
> make mistakes.
>
> So, which way is correct?
>
> Thank you.
> Robert
>
>
> On Thu, Oct 29, 2020, 01:10 Denis Noctor <de...@gmail.com> wrote:
>
>> ... follow up to last message, assuming Tomcat4 is installed... try
>> reboot... then in the following order:
>>
>> (Ubuntu... 18.04)
>>
>> sudo /etc/init.d/coturn start
>> sudo /etc/init.d/mysql start
>> sudo /etc/init.d/kurento-media-server start
>> sudo /etc/init.d/tomcat4 start
>>
>> Sent from my iPhone
>>
>> On Oct 28, 2020, at 10:52 PM, Robert Savickas <ro...@gmail.com>
>> wrote:
>>
>> Dear Maxim,
>>
>> Yes, I believe TURN should be configured because I religiously followed
>> Alvaro's installation guide to the letter.
>>
>> I just checked the Turn setup, and it corresponds precisely to Alvaro's
>> suggestions. Is there a resource in addition to Alvaro's guide that I
>> should follow?
>>
>> Basically, all the users who are on the same network as the server, can
>> enjoy OM beautifully. However, users who are outside of the network can see
>> and hear only themselves. For all others, they see only the photos.
>>
>> I, as the administrator, do remain on the same network as the server, but
>> can not see or hear the participants who are outside the network, again,
>> only the photos.
>>
>> First, I thought that perhaps the firewall or the router are blocking
>> some ports. But that is not the case.
>>
>> But I did notice these two odd facts:
>>
>> 1) there is *no* logfile in the /var/log/turnserver directory. The
>> directory is empty. Which seems to suggest that Turn never ran... (the log
>> file *is* listed in the /etc/turnserver.conf file).
>>
>> 2) whenever I issue the command: "service tomcat3 status", it tells me
>> that it is inactive. If i restart it by using the command
>> "/etc/init.d/tomcat3 restart", it still apprears as inactive.
>>
>> Tomcat configs are consistent with Alvaro's guide....
>>
>> Thank you.
>> Robert
>>
>>
>> On Wed, Oct 28, 2020, 21:48 Maxim Solodovnik <so...@gmail.com>
>> wrote:
>>
>>> Hello Robert,
>>>
>>> Do you have TURN server configured?
>>> Audio/video is absent from both(multiple) parties? or just some of them?
>>>
>>> On Thu, 29 Oct 2020 at 01:25, Robert Savickas <ro...@gmail.com>
>>> wrote:
>>>
>>>> Dear friends,
>>>>
>>>> All my tests were fine. But now, I am running a live (trans-Atlantic)
>>>> session, and there is no video or sound.
>>>>
>>>> Chat box works. White board too. KMS seems to be running and no errors.
>>>>
>>>> On Wed, Oct 28, 2020, 04:12 Ali Alhaidary <al...@the5stars.org>
>>>> wrote:
>>>>
>>>>> Hi,
>>>>>
>>>>> if you are a heavy user of the WB, you can add icons to
>>>>> /opt/om-folder/webapps/openmeetings/public/cliparts/ and use it in your
>>>>> presentations/lectures :-)
>>>>> On 10/28/20 10:28 AM, Maxim Solodovnik wrote:
>>>>>
>>>>> Every "silly question" most probably highlights UX issue ...
>>>>> Please let us know if you see how user interface can be made more
>>>>> intuitive :)
>>>>>
>>>>> On Wed, 28 Oct 2020 at 14:02, Robert Savickas <ro...@gmail.com>
>>>>> wrote:
>>>>>
>>>>>> As I supposed before: this was a silly question on my part. Please
>>>>>> forgive me for not being aware of the options (2) and (3) that you
>>>>>> mentioned. They are what I sought. I am becoming more familiar with OM.
>>>>>> Thank you.
>>>>>>
>>>>>> On Wed, Oct 28, 2020, 02:29 Maxim Solodovnik <so...@gmail.com>
>>>>>> wrote:
>>>>>>
>>>>>>> Well,
>>>>>>>
>>>>>>> it sounds like we are talking about different things
>>>>>>>
>>>>>>> Currently there are 3 download options for WB
>>>>>>> 1) *diskette icon* in WB tools - will save WB in internal format,
>>>>>>> you can then load saved WB and use it's objects (no download)
>>>>>>> 2) Menu -> Action -> *Download as PDF* - will convert current WB to
>>>>>>> PDF format and will show you "save as" dialog
>>>>>>> 3) Menu -> Action -> *Download as PNG* - will convert current WB to
>>>>>>> PNG (current slide only) format and will show you "save as" dialog
>>>>>>>
>>>>>>> which option are you using?
>>>>>>>
>>>>>>> On Wed, 28 Oct 2020 at 13:15, Robert Savickas <ro...@gmail.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Maxim,
>>>>>>>>
>>>>>>>> Thank you. For now, i just need the pdf file. So, if you are saying
>>>>>>>> it is already being saved, that's perfect!  However, I could not find it
>>>>>>>> anywhere on my machine. For example, when i saved the whiteboard image to
>>>>>>>> file Lenta.pdf, it appears among the files attributed to this meeting room,
>>>>>>>> but I could not find Lenta.pdf anywhere on the hard drive... and
>>>>>>>> downloading it from the meeting room is disabled (I still can download the
>>>>>>>> files that I uploaded, but not pdf image of the board).
>>>>>>>>
>>>>>>>> An unrelated question. I took about one entire day to translate all
>>>>>>>> of the interface into the Lithuanian language. So, now I have OM in
>>>>>>>> Lithuanian, for some of the very few (senior-age) users who are still not
>>>>>>>> comfortable with English.  Do you want me to send you the *_lt* file for
>>>>>>>> inclusion in OM asortiment of languages?
>>>>>>>>
>>>>>>>> Thank you.
>>>>>>>> Robert
>>>>>>>>
>>>>>>>> On Tue, Oct 27, 2020, 20:51 Maxim Solodovnik <so...@gmail.com>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> AFAIR save whiteboard as PDF is implemented via download PDF file
>>>>>>>>> Or you are talking about "Save whiteboard"? it saves whiteboard to
>>>>>>>>> the tree, BUT this is NOT PDF ...
>>>>>>>>> this is JSON and I'm not sure why do you need to download it ....
>>>>>>>>>
>>>>>>>>> On Tue, 27 Oct 2020 at 22:22, Robert Savickas <ro...@savickas.us>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Dear Maxim and Thomas,
>>>>>>>>>>
>>>>>>>>>> I installed the latest OM afresh, not updating the old version.
>>>>>>>>>> So, Applications Context file should be current. I did NOT edit it.
>>>>>>>>>>
>>>>>>>>>> My uploaded files can be downloaded without a problem at all. But
>>>>>>>>>> the PDF files saved from the whiteboard --- not at all... Same problem as
>>>>>>>>>> that indicated by Thomas.
>>>>>>>>>>
>>>>>>>>>> Thank you.
>>>>>>>>>> Robert
>>>>>>>>>>
>>>>>>>>>> *From: *Thomas Scholzen <ts...@buche17.de>
>>>>>>>>>> *To: *user@openmeetings.apache.org
>>>>>>>>>> *CC: *Maxim Solodovnik <so...@gmail.com>
>>>>>>>>>> *Received: *Oct 27, 2020 10:45:19
>>>>>>>>>> *Subject: *Re: Download whiteboard file
>>>>>>>>>>
>>>>>>>>>> Yes, after upload I can download a PDF. But not a PDF that was
>>>>>>>>>> generated from the whiteboard.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Am 27.10.2020 14:57, schrieb Maxim Solodovnik:
>>>>>>>>>>
>>>>>>>>>> just have tested on https://om.alteametasoft.com:8443/next
>>>>>>>>>> uploaded PDF is downloadable as "PDF" and "Original"
>>>>>>>>>>
>>>>>>>>>> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <
>>>>>>>>>> solomax666@gmail.com> wrote:
>>>>>>>>>>
>>>>>>>>>> hello,
>>>>>>>>>>
>>>>>>>>>> by design downloadable types are: images, documents and
>>>>>>>>>> recordings
>>>>>>>>>>
>>>>>>>>>> Whiteboard saved as PNG or PDF should be downloadable, will try
>>>>>>>>>> to double-check
>>>>>>>>>>
>>>>>>>>>> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <
>>>>>>>>>> tscholzen@buche17.de> wrote:
>>>>>>>>>>
>>>>>>>>>> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc
>>>>>>>>>> files after I uploaded them. I can not download .avi files (even after
>>>>>>>>>> fresh upload) and .pdf files generated by saving the whiteboard.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>>>>>>>>>>
>>>>>>>>>> Hi Robert,
>>>>>>>>>>
>>>>>>>>>> I just checked and I also can not download documents from the
>>>>>>>>>> folder view. However, I can download the content of the whiteboard by using
>>>>>>>>>> "actions" from the menu and "download as PDF".
>>>>>>>>>>
>>>>>>>>>> Regards,
>>>>>>>>>> Thomas
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Am 27.10.2020 08:58, schrieb Robert Savickas:
>>>>>>>>>>
>>>>>>>>>> Dear friends,
>>>>>>>>>>
>>>>>>>>>> I am sure the question below has already been asked, and probably
>>>>>>>>>> falls into the category of silly questions. Nevertheless, I will ask, as I
>>>>>>>>>> need to use this feature in a meeting that occurs in just a few hours...
>>>>>>>>>>
>>>>>>>>>> I did some work in the whiteboard and saved it in a pdf file,
>>>>>>>>>> which appears in the list of files for the given meeting room. However,
>>>>>>>>>> when I try to download it to the local disk of my Ubuntu 20.04 laptop, the
>>>>>>>>>> download button seems disabled. I have been trying to figure it out, but
>>>>>>>>>> seems in vain.
>>>>>>>>>>
>>>>>>>>>> I am the administrator; so, have all the rights...
>>>>>>>>>>
>>>>>>>>>> Could anyone suggest what I might be doing wrong?
>>>>>>>>>>
>>>>>>>>>> Thank you very much.
>>>>>>>>>> Robert
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Best regards,
>>>>>>>>>> Maxim
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Best regards,
>>>>>>>>>> Maxim
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Best regards,
>>>>>>>>> Maxim
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Best regards,
>>>>>>> Maxim
>>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> Best regards,
>>>>> Maxim
>>>>>
>>>>>
>>>
>>> --
>>> Best regards,
>>> Maxim
>>>
>>

-- 
Best regards,
Maxim

Re: No videos or sound... kms is ok

[Robert Savickas <ro...@gmail.com>]

Denis, thank you!

I did try to reboot and start the services multiple times, to no avail.

However, your response may indicate the potential issues:

I followed word-for-word Alvaro's guide "Installation OpenMeetings 5.0.1 on
Ubuntu 20.04 lts.pdf", written on 23-9-2020.

So, the potential issues:

1) That guide talks about Tomcat3 only, while you mention Tomcat4.

2) That guide calls Curento "kms", as in "sudo docker start kms", but you
say it should be "sudo /etc/init.d/kurento-media-server start".

I have faith in Alvaro's work, as I had relied on it before. But, we all
make mistakes.

So, which way is correct?

Thank you.
Robert


On Thu, Oct 29, 2020, 01:10 Denis Noctor <de...@gmail.com> wrote:

> ... follow up to last message, assuming Tomcat4 is installed... try
> reboot... then in the following order:
>
> (Ubuntu... 18.04)
>
> sudo /etc/init.d/coturn start
> sudo /etc/init.d/mysql start
> sudo /etc/init.d/kurento-media-server start
> sudo /etc/init.d/tomcat4 start
>
> Sent from my iPhone
>
> On Oct 28, 2020, at 10:52 PM, Robert Savickas <ro...@gmail.com>
> wrote:
>
> Dear Maxim,
>
> Yes, I believe TURN should be configured because I religiously followed
> Alvaro's installation guide to the letter.
>
> I just checked the Turn setup, and it corresponds precisely to Alvaro's
> suggestions. Is there a resource in addition to Alvaro's guide that I
> should follow?
>
> Basically, all the users who are on the same network as the server, can
> enjoy OM beautifully. However, users who are outside of the network can see
> and hear only themselves. For all others, they see only the photos.
>
> I, as the administrator, do remain on the same network as the server, but
> can not see or hear the participants who are outside the network, again,
> only the photos.
>
> First, I thought that perhaps the firewall or the router are blocking some
> ports. But that is not the case.
>
> But I did notice these two odd facts:
>
> 1) there is *no* logfile in the /var/log/turnserver directory. The
> directory is empty. Which seems to suggest that Turn never ran... (the log
> file *is* listed in the /etc/turnserver.conf file).
>
> 2) whenever I issue the command: "service tomcat3 status", it tells me
> that it is inactive. If i restart it by using the command
> "/etc/init.d/tomcat3 restart", it still apprears as inactive.
>
> Tomcat configs are consistent with Alvaro's guide....
>
> Thank you.
> Robert
>
>
> On Wed, Oct 28, 2020, 21:48 Maxim Solodovnik <so...@gmail.com> wrote:
>
>> Hello Robert,
>>
>> Do you have TURN server configured?
>> Audio/video is absent from both(multiple) parties? or just some of them?
>>
>> On Thu, 29 Oct 2020 at 01:25, Robert Savickas <ro...@gmail.com>
>> wrote:
>>
>>> Dear friends,
>>>
>>> All my tests were fine. But now, I am running a live (trans-Atlantic)
>>> session, and there is no video or sound.
>>>
>>> Chat box works. White board too. KMS seems to be running and no errors.
>>>
>>> On Wed, Oct 28, 2020, 04:12 Ali Alhaidary <al...@the5stars.org>
>>> wrote:
>>>
>>>> Hi,
>>>>
>>>> if you are a heavy user of the WB, you can add icons to
>>>> /opt/om-folder/webapps/openmeetings/public/cliparts/ and use it in your
>>>> presentations/lectures :-)
>>>> On 10/28/20 10:28 AM, Maxim Solodovnik wrote:
>>>>
>>>> Every "silly question" most probably highlights UX issue ...
>>>> Please let us know if you see how user interface can be made more
>>>> intuitive :)
>>>>
>>>> On Wed, 28 Oct 2020 at 14:02, Robert Savickas <ro...@gmail.com>
>>>> wrote:
>>>>
>>>>> As I supposed before: this was a silly question on my part. Please
>>>>> forgive me for not being aware of the options (2) and (3) that you
>>>>> mentioned. They are what I sought. I am becoming more familiar with OM.
>>>>> Thank you.
>>>>>
>>>>> On Wed, Oct 28, 2020, 02:29 Maxim Solodovnik <so...@gmail.com>
>>>>> wrote:
>>>>>
>>>>>> Well,
>>>>>>
>>>>>> it sounds like we are talking about different things
>>>>>>
>>>>>> Currently there are 3 download options for WB
>>>>>> 1) *diskette icon* in WB tools - will save WB in internal format,
>>>>>> you can then load saved WB and use it's objects (no download)
>>>>>> 2) Menu -> Action -> *Download as PDF* - will convert current WB to
>>>>>> PDF format and will show you "save as" dialog
>>>>>> 3) Menu -> Action -> *Download as PNG* - will convert current WB to
>>>>>> PNG (current slide only) format and will show you "save as" dialog
>>>>>>
>>>>>> which option are you using?
>>>>>>
>>>>>> On Wed, 28 Oct 2020 at 13:15, Robert Savickas <ro...@gmail.com>
>>>>>> wrote:
>>>>>>
>>>>>>> Maxim,
>>>>>>>
>>>>>>> Thank you. For now, i just need the pdf file. So, if you are saying
>>>>>>> it is already being saved, that's perfect!  However, I could not find it
>>>>>>> anywhere on my machine. For example, when i saved the whiteboard image to
>>>>>>> file Lenta.pdf, it appears among the files attributed to this meeting room,
>>>>>>> but I could not find Lenta.pdf anywhere on the hard drive... and
>>>>>>> downloading it from the meeting room is disabled (I still can download the
>>>>>>> files that I uploaded, but not pdf image of the board).
>>>>>>>
>>>>>>> An unrelated question. I took about one entire day to translate all
>>>>>>> of the interface into the Lithuanian language. So, now I have OM in
>>>>>>> Lithuanian, for some of the very few (senior-age) users who are still not
>>>>>>> comfortable with English.  Do you want me to send you the *_lt* file for
>>>>>>> inclusion in OM asortiment of languages?
>>>>>>>
>>>>>>> Thank you.
>>>>>>> Robert
>>>>>>>
>>>>>>> On Tue, Oct 27, 2020, 20:51 Maxim Solodovnik <so...@gmail.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> AFAIR save whiteboard as PDF is implemented via download PDF file
>>>>>>>> Or you are talking about "Save whiteboard"? it saves whiteboard to
>>>>>>>> the tree, BUT this is NOT PDF ...
>>>>>>>> this is JSON and I'm not sure why do you need to download it ....
>>>>>>>>
>>>>>>>> On Tue, 27 Oct 2020 at 22:22, Robert Savickas <ro...@savickas.us>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Dear Maxim and Thomas,
>>>>>>>>>
>>>>>>>>> I installed the latest OM afresh, not updating the old version.
>>>>>>>>> So, Applications Context file should be current. I did NOT edit it.
>>>>>>>>>
>>>>>>>>> My uploaded files can be downloaded without a problem at all. But
>>>>>>>>> the PDF files saved from the whiteboard --- not at all... Same problem as
>>>>>>>>> that indicated by Thomas.
>>>>>>>>>
>>>>>>>>> Thank you.
>>>>>>>>> Robert
>>>>>>>>>
>>>>>>>>> *From: *Thomas Scholzen <ts...@buche17.de>
>>>>>>>>> *To: *user@openmeetings.apache.org
>>>>>>>>> *CC: *Maxim Solodovnik <so...@gmail.com>
>>>>>>>>> *Received: *Oct 27, 2020 10:45:19
>>>>>>>>> *Subject: *Re: Download whiteboard file
>>>>>>>>>
>>>>>>>>> Yes, after upload I can download a PDF. But not a PDF that was
>>>>>>>>> generated from the whiteboard.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Am 27.10.2020 14:57, schrieb Maxim Solodovnik:
>>>>>>>>>
>>>>>>>>> just have tested on https://om.alteametasoft.com:8443/next
>>>>>>>>> uploaded PDF is downloadable as "PDF" and "Original"
>>>>>>>>>
>>>>>>>>> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <
>>>>>>>>> solomax666@gmail.com> wrote:
>>>>>>>>>
>>>>>>>>> hello,
>>>>>>>>>
>>>>>>>>> by design downloadable types are: images, documents and recordings
>>>>>>>>>
>>>>>>>>> Whiteboard saved as PNG or PDF should be downloadable, will try to
>>>>>>>>> double-check
>>>>>>>>>
>>>>>>>>> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <
>>>>>>>>> tscholzen@buche17.de> wrote:
>>>>>>>>>
>>>>>>>>> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc
>>>>>>>>> files after I uploaded them. I can not download .avi files (even after
>>>>>>>>> fresh upload) and .pdf files generated by saving the whiteboard.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>>>>>>>>>
>>>>>>>>> Hi Robert,
>>>>>>>>>
>>>>>>>>> I just checked and I also can not download documents from the
>>>>>>>>> folder view. However, I can download the content of the whiteboard by using
>>>>>>>>> "actions" from the menu and "download as PDF".
>>>>>>>>>
>>>>>>>>> Regards,
>>>>>>>>> Thomas
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Am 27.10.2020 08:58, schrieb Robert Savickas:
>>>>>>>>>
>>>>>>>>> Dear friends,
>>>>>>>>>
>>>>>>>>> I am sure the question below has already been asked, and probably
>>>>>>>>> falls into the category of silly questions. Nevertheless, I will ask, as I
>>>>>>>>> need to use this feature in a meeting that occurs in just a few hours...
>>>>>>>>>
>>>>>>>>> I did some work in the whiteboard and saved it in a pdf file,
>>>>>>>>> which appears in the list of files for the given meeting room. However,
>>>>>>>>> when I try to download it to the local disk of my Ubuntu 20.04 laptop, the
>>>>>>>>> download button seems disabled. I have been trying to figure it out, but
>>>>>>>>> seems in vain.
>>>>>>>>>
>>>>>>>>> I am the administrator; so, have all the rights...
>>>>>>>>>
>>>>>>>>> Could anyone suggest what I might be doing wrong?
>>>>>>>>>
>>>>>>>>> Thank you very much.
>>>>>>>>> Robert
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Best regards,
>>>>>>>>> Maxim
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Best regards,
>>>>>>>>> Maxim
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> Best regards,
>>>>>>>> Maxim
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>> Best regards,
>>>>>> Maxim
>>>>>>
>>>>>
>>>>
>>>> --
>>>> Best regards,
>>>> Maxim
>>>>
>>>>
>>
>> --
>> Best regards,
>> Maxim
>>
>

Re: No videos or sound... kms is ok

[Denis Noctor <de...@gmail.com>]

... follow up to last message, assuming Tomcat4 is installed... try reboot... then in the following order:

(Ubuntu... 18.04)

sudo /etc/init.d/coturn start
sudo /etc/init.d/mysql start
sudo /etc/init.d/kurento-media-server start
sudo /etc/init.d/tomcat4 start

Sent from my iPhone

> On Oct 28, 2020, at 10:52 PM, Robert Savickas <ro...@gmail.com> wrote:
> 
> Dear Maxim,
> 
> Yes, I believe TURN should be configured because I religiously followed Alvaro's installation guide to the letter. 
> 
> I just checked the Turn setup, and it corresponds precisely to Alvaro's suggestions. Is there a resource in addition to Alvaro's guide that I should follow?
> 
> Basically, all the users who are on the same network as the server, can enjoy OM beautifully. However, users who are outside of the network can see and hear only themselves. For all others, they see only the photos.
> 
> I, as the administrator, do remain on the same network as the server, but can not see or hear the participants who are outside the network, again, only the photos.
> 
> First, I thought that perhaps the firewall or the router are blocking some ports. But that is not the case.
> 
> But I did notice these two odd facts:
> 
> 1) there is *no* logfile in the /var/log/turnserver directory. The directory is empty. Which seems to suggest that Turn never ran... (the log file *is* listed in the /etc/turnserver.conf file). 
> 
> 2) whenever I issue the command: "service tomcat3 status", it tells me that it is inactive. If i restart it by using the command "/etc/init.d/tomcat3 restart", it still apprears as inactive. 
> 
> Tomcat configs are consistent with Alvaro's guide....
> 
> Thank you.
> Robert
> 
> 
>> On Wed, Oct 28, 2020, 21:48 Maxim Solodovnik <so...@gmail.com> wrote:
>> Hello Robert,
>> 
>> Do you have TURN server configured?
>> Audio/video is absent from both(multiple) parties? or just some of them?
>> 
>>> On Thu, 29 Oct 2020 at 01:25, Robert Savickas <ro...@gmail.com> wrote:
>>> Dear friends,
>>> 
>>> All my tests were fine. But now, I am running a live (trans-Atlantic) session, and there is no video or sound. 
>>> 
>>> Chat box works. White board too. KMS seems to be running and no errors. 
>>> 
>>>> On Wed, Oct 28, 2020, 04:12 Ali Alhaidary <al...@the5stars.org> wrote:
>>>> Hi,
>>>> 
>>>> if you are a heavy user of the WB, you can add icons to /opt/om-folder/webapps/openmeetings/public/cliparts/ and use it in your presentations/lectures :-)
>>>> 
>>>>> On 10/28/20 10:28 AM, Maxim Solodovnik wrote:
>>>>> Every "silly question" most probably highlights UX issue ...
>>>>> Please let us know if you see how user interface can be made more intuitive :)
>>>>> 
>>>>>> On Wed, 28 Oct 2020 at 14:02, Robert Savickas <ro...@gmail.com> wrote:
>>>>>> As I supposed before: this was a silly question on my part. Please forgive me for not being aware of the options (2) and (3) that you mentioned. They are what I sought. I am becoming more familiar with OM. Thank you. 
>>>>>> 
>>>>>>> On Wed, Oct 28, 2020, 02:29 Maxim Solodovnik <so...@gmail.com> wrote:
>>>>>>> Well,
>>>>>>> 
>>>>>>> it sounds like we are talking about different things
>>>>>>> 
>>>>>>> Currently there are 3 download options for WB
>>>>>>> 1) diskette icon in WB tools - will save WB in internal format, you can then load saved WB and use it's objects (no download)
>>>>>>> 2) Menu -> Action -> Download as PDF - will convert current WB to PDF format and will show                   you "save as" dialog
>>>>>>> 3) Menu -> Action -> Download as PNG - will convert current WB to PNG (current slide only) format and will show you "save as" dialog
>>>>>>> 
>>>>>>> which option are you using?
>>>>>>> 
>>>>>>>> On Wed, 28 Oct 2020 at 13:15, Robert Savickas <ro...@gmail.com> wrote:
>>>>>>>> Maxim,
>>>>>>>> 
>>>>>>>> Thank you. For now, i just need the pdf file. So, if you are saying it is already being saved, that's perfect!  However, I could not find it anywhere on my machine. For example, when i saved the whiteboard image to file Lenta.pdf, it appears among the files attributed to this meeting room, but I could not find Lenta.pdf anywhere on the hard drive... and downloading it from the meeting room is disabled (I still can download the files that I uploaded, but not pdf image of the board).
>>>>>>>> 
>>>>>>>> An unrelated question. I took about one entire day to translate all of the interface into the Lithuanian language. So, now I have OM in Lithuanian, for some of the very few (senior-age) users who are still not comfortable with English.  Do you want me to send you the *_lt* file for inclusion in OM asortiment of languages?
>>>>>>>> 
>>>>>>>> Thank you.
>>>>>>>> Robert
>>>>>>>> 
>>>>>>>> 
>>>>>>>>> On Tue, Oct 27, 2020, 20:51 Maxim Solodovnik <so...@gmail.com> wrote:
>>>>>>>>> AFAIR save whiteboard as PDF is implemented via download PDF file
>>>>>>>>> Or you are talking about "Save whiteboard"? it saves whiteboard to the tree, BUT this is NOT PDF ...
>>>>>>>>> this is JSON and I'm not sure why do you need to download it ....
>>>>>>>>> 
>>>>>>>>>> On Tue, 27 Oct 2020 at 22:22, Robert Savickas <ro...@savickas.us> wrote:
>>>>>>>>>> Dear Maxim and Thomas,
>>>>>>>>>> 
>>>>>>>>>> I installed the latest OM afresh, not updating the old version. So, Applications Context file should be current. I did NOT edit it. 
>>>>>>>>>> 
>>>>>>>>>> My uploaded files can be downloaded without a problem at all. But the PDF files saved from the whiteboard --- not at all... Same problem as that indicated by Thomas. 
>>>>>>>>>> 
>>>>>>>>>> Thank you.
>>>>>>>>>> Robert
>>>>>>>>>> 
>>>>>>>>>> From: Thomas Scholzen <ts...@buche17.de>
>>>>>>>>>> To: user@openmeetings.apache.org
>>>>>>>>>> CC: Maxim Solodovnik <so...@gmail.com>
>>>>>>>>>> Received: Oct 27, 2020 10:45:19
>>>>>>>>>> Subject: Re: Download whiteboard file
>>>>>>>>>> 
>>>>>>>>>> Yes, after upload I can download a PDF. But not a PDF that was generated from the whiteboard.
>>>>>>>>>> 
>>>>>>>>>>  
>>>>>>>>>> 
>>>>>>>>>> 
>>>>>>>>>> Am 27.10.2020 14:57, schrieb Maxim Solodovnik:
>>>>>>>>>> 
>>>>>>>>>>> just have tested on https://om.alteametasoft.com:8443/next
>>>>>>>>>>> uploaded PDF is downloadable as "PDF" and "Original"
>>>>>>>>>>> 
>>>>>>>>>>> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <so...@gmail.com> wrote:
>>>>>>>>>>> hello,
>>>>>>>>>>>  
>>>>>>>>>>> by design downloadable types are: images, documents and recordings
>>>>>>>>>>>  
>>>>>>>>>>> Whiteboard saved as PNG or PDF should be downloadable, will try to double-check
>>>>>>>>>>> 
>>>>>>>>>>> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <ts...@buche17.de> wrote:
>>>>>>>>>>> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc files after I uploaded them. I can not download .avi                                                 files (even after fresh upload) and .pdf files generated by saving the whiteboard.
>>>>>>>>>>> 
>>>>>>>>>>>  
>>>>>>>>>>> 
>>>>>>>>>>> 
>>>>>>>>>>> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>>>>>>>>>>> 
>>>>>>>>>>> Hi Robert,
>>>>>>>>>>> 
>>>>>>>>>>> I just checked and I also can not download documents from the folder view. However, I can download the content of the                                                       whiteboard by using "actions" from the menu and "download as PDF".
>>>>>>>>>>> 
>>>>>>>>>>> Regards,
>>>>>>>>>>> Thomas
>>>>>>>>>>> 
>>>>>>>>>>>  
>>>>>>>>>>> 
>>>>>>>>>>> 
>>>>>>>>>>> Am 27.10.2020 08:58, schrieb Robert Savickas:
>>>>>>>>>>> 
>>>>>>>>>>> Dear friends,
>>>>>>>>>>>  
>>>>>>>>>>> I am sure the question below has already been asked, and probably falls into the category of silly questions. Nevertheless, I will ask, as I need to use this feature in a meeting that occurs in just a few hours...
>>>>>>>>>>>  
>>>>>>>>>>> I did some work in the whiteboard and saved it in a pdf file, which appears in the list of files for the given meeting room. However, when I try to download it to the local disk of my Ubuntu 20.04 laptop, the download button seems disabled. I have been trying to figure it out, but seems in vain. 
>>>>>>>>>>>  
>>>>>>>>>>> I am the administrator; so, have all the rights...
>>>>>>>>>>>  
>>>>>>>>>>> Could anyone suggest what I might be doing wrong?
>>>>>>>>>>>  
>>>>>>>>>>> Thank you very much.
>>>>>>>>>>> Robert
>>>>>>>>>>>  
>>>>>>>>>>> 
>>>>>>>>>>>  
>>>>>>>>>>> -- 
>>>>>>>>>>> Best regards, 
>>>>>>>>>>> Maxim
>>>>>>>>>>> 
>>>>>>>>>>>  
>>>>>>>>>>> -- 
>>>>>>>>>>> Best regards, 
>>>>>>>>>>> Maxim
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>> -- 
>>>>>>>>> Best regards,
>>>>>>>>> Maxim
>>>>>>> 
>>>>>>> 
>>>>>>> -- 
>>>>>>> Best regards,
>>>>>>> Maxim
>>>>> 
>>>>> 
>>>>> -- 
>>>>> Best regards,
>>>>> Maxim
>> 
>> 
>> -- 
>> Best regards,
>> Maxim

Re: No videos or sound... kms is ok

[Robert Savickas <ro...@gmail.com>]

Dear Maxim,

Yes, I believe TURN should be configured because I religiously followed
Alvaro's installation guide to the letter.

I just checked the Turn setup, and it corresponds precisely to Alvaro's
suggestions. Is there a resource in addition to Alvaro's guide that I
should follow?

Basically, all the users who are on the same network as the server, can
enjoy OM beautifully. However, users who are outside of the network can see
and hear only themselves. For all others, they see only the photos.

I, as the administrator, do remain on the same network as the server, but
can not see or hear the participants who are outside the network, again,
only the photos.

First, I thought that perhaps the firewall or the router are blocking some
ports. But that is not the case.

But I did notice these two odd facts:

1) there is *no* logfile in the /var/log/turnserver directory. The
directory is empty. Which seems to suggest that Turn never ran... (the log
file *is* listed in the /etc/turnserver.conf file).

2) whenever I issue the command: "service tomcat3 status", it tells me that
it is inactive. If i restart it by using the command "/etc/init.d/tomcat3
restart", it still apprears as inactive.

Tomcat configs are consistent with Alvaro's guide....

Thank you.
Robert


On Wed, Oct 28, 2020, 21:48 Maxim Solodovnik <so...@gmail.com> wrote:

> Hello Robert,
>
> Do you have TURN server configured?
> Audio/video is absent from both(multiple) parties? or just some of them?
>
> On Thu, 29 Oct 2020 at 01:25, Robert Savickas <ro...@gmail.com>
> wrote:
>
>> Dear friends,
>>
>> All my tests were fine. But now, I am running a live (trans-Atlantic)
>> session, and there is no video or sound.
>>
>> Chat box works. White board too. KMS seems to be running and no errors.
>>
>> On Wed, Oct 28, 2020, 04:12 Ali Alhaidary <al...@the5stars.org>
>> wrote:
>>
>>> Hi,
>>>
>>> if you are a heavy user of the WB, you can add icons to
>>> /opt/om-folder/webapps/openmeetings/public/cliparts/ and use it in your
>>> presentations/lectures :-)
>>> On 10/28/20 10:28 AM, Maxim Solodovnik wrote:
>>>
>>> Every "silly question" most probably highlights UX issue ...
>>> Please let us know if you see how user interface can be made more
>>> intuitive :)
>>>
>>> On Wed, 28 Oct 2020 at 14:02, Robert Savickas <ro...@gmail.com>
>>> wrote:
>>>
>>>> As I supposed before: this was a silly question on my part. Please
>>>> forgive me for not being aware of the options (2) and (3) that you
>>>> mentioned. They are what I sought. I am becoming more familiar with OM.
>>>> Thank you.
>>>>
>>>> On Wed, Oct 28, 2020, 02:29 Maxim Solodovnik <so...@gmail.com>
>>>> wrote:
>>>>
>>>>> Well,
>>>>>
>>>>> it sounds like we are talking about different things
>>>>>
>>>>> Currently there are 3 download options for WB
>>>>> 1) *diskette icon* in WB tools - will save WB in internal format, you
>>>>> can then load saved WB and use it's objects (no download)
>>>>> 2) Menu -> Action -> *Download as PDF* - will convert current WB to
>>>>> PDF format and will show you "save as" dialog
>>>>> 3) Menu -> Action -> *Download as PNG* - will convert current WB to
>>>>> PNG (current slide only) format and will show you "save as" dialog
>>>>>
>>>>> which option are you using?
>>>>>
>>>>> On Wed, 28 Oct 2020 at 13:15, Robert Savickas <ro...@gmail.com>
>>>>> wrote:
>>>>>
>>>>>> Maxim,
>>>>>>
>>>>>> Thank you. For now, i just need the pdf file. So, if you are saying
>>>>>> it is already being saved, that's perfect!  However, I could not find it
>>>>>> anywhere on my machine. For example, when i saved the whiteboard image to
>>>>>> file Lenta.pdf, it appears among the files attributed to this meeting room,
>>>>>> but I could not find Lenta.pdf anywhere on the hard drive... and
>>>>>> downloading it from the meeting room is disabled (I still can download the
>>>>>> files that I uploaded, but not pdf image of the board).
>>>>>>
>>>>>> An unrelated question. I took about one entire day to translate all
>>>>>> of the interface into the Lithuanian language. So, now I have OM in
>>>>>> Lithuanian, for some of the very few (senior-age) users who are still not
>>>>>> comfortable with English.  Do you want me to send you the *_lt* file for
>>>>>> inclusion in OM asortiment of languages?
>>>>>>
>>>>>> Thank you.
>>>>>> Robert
>>>>>>
>>>>>> On Tue, Oct 27, 2020, 20:51 Maxim Solodovnik <so...@gmail.com>
>>>>>> wrote:
>>>>>>
>>>>>>> AFAIR save whiteboard as PDF is implemented via download PDF file
>>>>>>> Or you are talking about "Save whiteboard"? it saves whiteboard to
>>>>>>> the tree, BUT this is NOT PDF ...
>>>>>>> this is JSON and I'm not sure why do you need to download it ....
>>>>>>>
>>>>>>> On Tue, 27 Oct 2020 at 22:22, Robert Savickas <ro...@savickas.us>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Dear Maxim and Thomas,
>>>>>>>>
>>>>>>>> I installed the latest OM afresh, not updating the old version. So,
>>>>>>>> Applications Context file should be current. I did NOT edit it.
>>>>>>>>
>>>>>>>> My uploaded files can be downloaded without a problem at all. But
>>>>>>>> the PDF files saved from the whiteboard --- not at all... Same problem as
>>>>>>>> that indicated by Thomas.
>>>>>>>>
>>>>>>>> Thank you.
>>>>>>>> Robert
>>>>>>>>
>>>>>>>> *From: *Thomas Scholzen <ts...@buche17.de>
>>>>>>>> *To: *user@openmeetings.apache.org
>>>>>>>> *CC: *Maxim Solodovnik <so...@gmail.com>
>>>>>>>> *Received: *Oct 27, 2020 10:45:19
>>>>>>>> *Subject: *Re: Download whiteboard file
>>>>>>>>
>>>>>>>> Yes, after upload I can download a PDF. But not a PDF that was
>>>>>>>> generated from the whiteboard.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Am 27.10.2020 14:57, schrieb Maxim Solodovnik:
>>>>>>>>
>>>>>>>> just have tested on https://om.alteametasoft.com:8443/next
>>>>>>>> uploaded PDF is downloadable as "PDF" and "Original"
>>>>>>>>
>>>>>>>> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <
>>>>>>>> solomax666@gmail.com> wrote:
>>>>>>>>
>>>>>>>> hello,
>>>>>>>>
>>>>>>>> by design downloadable types are: images, documents and recordings
>>>>>>>>
>>>>>>>> Whiteboard saved as PNG or PDF should be downloadable, will try to
>>>>>>>> double-check
>>>>>>>>
>>>>>>>> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <ts...@buche17.de>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc
>>>>>>>> files after I uploaded them. I can not download .avi files (even after
>>>>>>>> fresh upload) and .pdf files generated by saving the whiteboard.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>>>>>>>>
>>>>>>>> Hi Robert,
>>>>>>>>
>>>>>>>> I just checked and I also can not download documents from the
>>>>>>>> folder view. However, I can download the content of the whiteboard by using
>>>>>>>> "actions" from the menu and "download as PDF".
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>> Thomas
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Am 27.10.2020 08:58, schrieb Robert Savickas:
>>>>>>>>
>>>>>>>> Dear friends,
>>>>>>>>
>>>>>>>> I am sure the question below has already been asked, and probably
>>>>>>>> falls into the category of silly questions. Nevertheless, I will ask, as I
>>>>>>>> need to use this feature in a meeting that occurs in just a few hours...
>>>>>>>>
>>>>>>>> I did some work in the whiteboard and saved it in a pdf file, which
>>>>>>>> appears in the list of files for the given meeting room. However, when I
>>>>>>>> try to download it to the local disk of my Ubuntu 20.04 laptop, the
>>>>>>>> download button seems disabled. I have been trying to figure it out, but
>>>>>>>> seems in vain.
>>>>>>>>
>>>>>>>> I am the administrator; so, have all the rights...
>>>>>>>>
>>>>>>>> Could anyone suggest what I might be doing wrong?
>>>>>>>>
>>>>>>>> Thank you very much.
>>>>>>>> Robert
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> Best regards,
>>>>>>>> Maxim
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> Best regards,
>>>>>>>> Maxim
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Best regards,
>>>>>>> Maxim
>>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> Best regards,
>>>>> Maxim
>>>>>
>>>>
>>>
>>> --
>>> Best regards,
>>> Maxim
>>>
>>>
>
> --
> Best regards,
> Maxim
>

Re: How to erase chat history ?

[Alvaro <zu...@gmail.com>]

Only first moderator have rights to delete,
and only he can see the delete chat icon.


...................


El dom, 01-11-2020 a las 14:36 +0300, Ali Alhaidary escribió:
> latest snapshot 5.1.0
> 
> On 11/1/20 2:34 PM, info@bureau-de-poste.net wrote:
> > What version of OM are you using? 5.0.1 or a build of 5.1.0 ?
> > 
> > Thanks,
> > 
> > Ed
> > Ali Alhaidary <al...@the5stars.org> a écrit :
> > 
> > > On 11/1/20 2:24 PM, Ali Alhaidary wrote:
> > > > it is bellow chat area, above text area
> > > > 
> > > > On 11/1/20 2:20 PM, info@bureau-de-poste.net wrote:
> > > > > Hello,
> > > > > 
> > > > > Thank you for your response. I don't have those tabs above
> > > > > the 
> > > > > chat. I am using 5.0.1 - are you using the same version of
> > > > > OM? I 
> > > > > have 4 tabs above the chat text entry area. A smilyface
> > > > > (many 
> > > > > emoticons) on the left, then the letter A (text size), then
> > > > > the 
> > > > > gear symbol (only has 4 sub-tabs - underline, bold, italics
> > > > > and 
> > > > > sub-script), and on the right the link (url add) tab.
> > > > > 
> > > > > Best,
> > > > > 
> > > > > Ed
> > > > > 
> > > > > Ali Alhaidary <al...@the5stars.org> a écrit :
> > > > > 
> > > > > > On 11/1/20 11:44 AM, info@bureau-de-poste.net wrote:
> > > > > > > Hello,
> > > > > > > 
> > > > > > > I can't find how to erase the chat history of a given
> > > > > > > room. What 
> > > > > > > must be done, please?
> > > > > > > 
> > > > > > > thanks,
> > > > > > > 
> > > > > > > Ed
> > > > > > > 
> > > > > > > 
> > > > > 
> > > > > 
> > 
> > 

Re: How to erase chat history ?

[in...@bureau-de-poste.net]

Hello,

I will create an issue in JIRA. I should say, however, that I  
"dragged" the chat vertical column a little to the left in one room,  
and the 5th tab (the important one with the save and delete icons)  
appeared; and since that moment, the 5th tab appears in ALL rooms  
without having to drag the chat column to the left at all. It must be  
VERY close to perfect.

Another idea would be to move the important tab that contains the  
delete and save icons to the left in the order of the tabs, so that if  
this ever happens again, then only the least important tab would not  
be shown. (For me the least important tab is the tab that allows bold,  
underline and crossout and italics - or the emoticons). So, I request  
a re-ordering of the tabs above the chat text area.

Best,

Ed

Maxim Solodovnik <so...@gmail.com> a écrit :

> Now I see ...
> can you please create JIRA?
> meanwhile you can enlarge chat area width by dragging it's left side
>
> On Sun, 1 Nov 2020 at 22:42, <in...@bureau-de-poste.net> wrote:
>
>> Hello,
>>
>> On Chrome (Win 10), on your snapshot, I have the same error on Chrome:
>> Immediately above the text area in which you write your chat messages,
>> there are only 4 tabs, and I have already described them. The 5th tab,
>> which contains the all-important icons to save and to delete the chat
>> history does NOT appear at all on my 1920 x 1080 screen on chrome.
>>
>> Screenshot in attachment.
>>
>> Best regards,
>>
>> Ed
>>
>>
>> Maxim Solodovnik <so...@gmail.com> a écrit :
>>
>> > You can always check the latest SNAPSHOT at
>> > https://om.alteametasoft.com:8443/next
>> > I'm not sure what do you mean by 5 tabs
>> > I'm using the latest Chrome on Ubuntu, can you share a screenshot
>> > describing where should I look :)
>> >
>> > On Sun, 1 Nov 2020 at 19:11, <in...@bureau-de-poste.net> wrote:
>> >
>> >>
>> >>
>> >> It is a spacing problem that only affects chrome latest for Windows
>> >> 10. The 5th tab shows on Opera, Edge and Firefox (I don't use Safari,
>> >> so I don't know).  Is anyone using Chrome latest that can state this
>> >> problem no longer exists in latest 5.1.0?
>> >>
>> >> My screen is full hd - 1920 x 1080 and there isn't room for Chrome to
>> >> display all 5 tabs next to each other in the chat column. IS there an
>> >> easy way to make the chat column 5 px wider? (it might be the width of
>> >> the text area for chat input that should be increased a few pixels- I
>> >> am not a css expert.)
>> >>
>> >> Should we be using build 129 at this point? Is that the best stable
>> >> 5.1.0 build?
>> >> Alvaro <zu...@gmail.com> a écrit :
>> >>
>> >> > ...only an user with administrator rights
>> >> > can see the chat delete icon and use it.
>> >> >
>> >> > Before i said first moderator, but think
>> >> > must be administrator.
>> >> >
>> >> >
>> >> >
>> >> > ...............
>> >> >
>> >> >
>> >> >
>> >> > El dom, 01-11-2020 a las 14:36 +0300, Ali Alhaidary escribió:
>> >> >> latest snapshot 5.1.0
>> >> >>
>> >> >> On 11/1/20 2:34 PM, info@bureau-de-poste.net wrote:
>> >> >> > What version of OM are you using? 5.0.1 or a build of 5.1.0 ?
>> >> >> >
>> >> >> > Thanks,
>> >> >> >
>> >> >> > Ed
>> >> >> > Ali Alhaidary <al...@the5stars.org> a écrit :
>> >> >> >
>> >> >> > > On 11/1/20 2:24 PM, Ali Alhaidary wrote:
>> >> >> > > > it is bellow chat area, above text area
>> >> >> > > >
>> >> >> > > > On 11/1/20 2:20 PM, info@bureau-de-poste.net wrote:
>> >> >> > > > > Hello,
>> >> >> > > > >
>> >> >> > > > > Thank you for your response. I don't have those tabs above
>> >> >> > > > > the
>> >> >> > > > > chat. I am using 5.0.1 - are you using the same version of
>> >> >> > > > > OM? I
>> >> >> > > > > have 4 tabs above the chat text entry area. A smilyface
>> >> >> > > > > (many
>> >> >> > > > > emoticons) on the left, then the letter A (text size), then
>> >> >> > > > > the
>> >> >> > > > > gear symbol (only has 4 sub-tabs - underline, bold, italics
>> >> >> > > > > and
>> >> >> > > > > sub-script), and on the right the link (url add) tab.
>> >> >> > > > >
>> >> >> > > > > Best,
>> >> >> > > > >
>> >> >> > > > > Ed
>> >> >> > > > >
>> >> >> > > > > Ali Alhaidary <al...@the5stars.org> a écrit :
>> >> >> > > > >
>> >> >> > > > > > On 11/1/20 11:44 AM, info@bureau-de-poste.net wrote:
>> >> >> > > > > > > Hello,
>> >> >> > > > > > >
>> >> >> > > > > > > I can't find how to erase the chat history of a given
>> >> >> > > > > > > room. What
>> >> >> > > > > > > must be done, please?
>> >> >> > > > > > >
>> >> >> > > > > > > thanks,
>> >> >> > > > > > >
>> >> >> > > > > > > Ed
>> >> >> > > > > > >
>> >> >> > > > > > >
>> >> >> > > > >
>> >> >> > > > >
>> >> >> >
>> >> >> >
>> >>
>> >>
>> >>
>> >>
>> >
>> > --
>> > Best regards,
>> > Maxim
>>
>>
>>
>
> --
> Best regards,
> Maxim

Re: How to erase chat history ?

[Maxim Solodovnik <so...@gmail.com>]

Now I see ...
can you please create JIRA?
meanwhile you can enlarge chat area width by dragging it's left side

On Sun, 1 Nov 2020 at 22:42, <in...@bureau-de-poste.net> wrote:

> Hello,
>
> On Chrome (Win 10), on your snapshot, I have the same error on Chrome:
> Immediately above the text area in which you write your chat messages,
> there are only 4 tabs, and I have already described them. The 5th tab,
> which contains the all-important icons to save and to delete the chat
> history does NOT appear at all on my 1920 x 1080 screen on chrome.
>
> Screenshot in attachment.
>
> Best regards,
>
> Ed
>
>
> Maxim Solodovnik <so...@gmail.com> a écrit :
>
> > You can always check the latest SNAPSHOT at
> > https://om.alteametasoft.com:8443/next
> > I'm not sure what do you mean by 5 tabs
> > I'm using the latest Chrome on Ubuntu, can you share a screenshot
> > describing where should I look :)
> >
> > On Sun, 1 Nov 2020 at 19:11, <in...@bureau-de-poste.net> wrote:
> >
> >>
> >>
> >> It is a spacing problem that only affects chrome latest for Windows
> >> 10. The 5th tab shows on Opera, Edge and Firefox (I don't use Safari,
> >> so I don't know).  Is anyone using Chrome latest that can state this
> >> problem no longer exists in latest 5.1.0?
> >>
> >> My screen is full hd - 1920 x 1080 and there isn't room for Chrome to
> >> display all 5 tabs next to each other in the chat column. IS there an
> >> easy way to make the chat column 5 px wider? (it might be the width of
> >> the text area for chat input that should be increased a few pixels- I
> >> am not a css expert.)
> >>
> >> Should we be using build 129 at this point? Is that the best stable
> >> 5.1.0 build?
> >> Alvaro <zu...@gmail.com> a écrit :
> >>
> >> > ...only an user with administrator rights
> >> > can see the chat delete icon and use it.
> >> >
> >> > Before i said first moderator, but think
> >> > must be administrator.
> >> >
> >> >
> >> >
> >> > ...............
> >> >
> >> >
> >> >
> >> > El dom, 01-11-2020 a las 14:36 +0300, Ali Alhaidary escribió:
> >> >> latest snapshot 5.1.0
> >> >>
> >> >> On 11/1/20 2:34 PM, info@bureau-de-poste.net wrote:
> >> >> > What version of OM are you using? 5.0.1 or a build of 5.1.0 ?
> >> >> >
> >> >> > Thanks,
> >> >> >
> >> >> > Ed
> >> >> > Ali Alhaidary <al...@the5stars.org> a écrit :
> >> >> >
> >> >> > > On 11/1/20 2:24 PM, Ali Alhaidary wrote:
> >> >> > > > it is bellow chat area, above text area
> >> >> > > >
> >> >> > > > On 11/1/20 2:20 PM, info@bureau-de-poste.net wrote:
> >> >> > > > > Hello,
> >> >> > > > >
> >> >> > > > > Thank you for your response. I don't have those tabs above
> >> >> > > > > the
> >> >> > > > > chat. I am using 5.0.1 - are you using the same version of
> >> >> > > > > OM? I
> >> >> > > > > have 4 tabs above the chat text entry area. A smilyface
> >> >> > > > > (many
> >> >> > > > > emoticons) on the left, then the letter A (text size), then
> >> >> > > > > the
> >> >> > > > > gear symbol (only has 4 sub-tabs - underline, bold, italics
> >> >> > > > > and
> >> >> > > > > sub-script), and on the right the link (url add) tab.
> >> >> > > > >
> >> >> > > > > Best,
> >> >> > > > >
> >> >> > > > > Ed
> >> >> > > > >
> >> >> > > > > Ali Alhaidary <al...@the5stars.org> a écrit :
> >> >> > > > >
> >> >> > > > > > On 11/1/20 11:44 AM, info@bureau-de-poste.net wrote:
> >> >> > > > > > > Hello,
> >> >> > > > > > >
> >> >> > > > > > > I can't find how to erase the chat history of a given
> >> >> > > > > > > room. What
> >> >> > > > > > > must be done, please?
> >> >> > > > > > >
> >> >> > > > > > > thanks,
> >> >> > > > > > >
> >> >> > > > > > > Ed
> >> >> > > > > > >
> >> >> > > > > > >
> >> >> > > > >
> >> >> > > > >
> >> >> >
> >> >> >
> >>
> >>
> >>
> >>
> >
> > --
> > Best regards,
> > Maxim
>
>
>

-- 
Best regards,
Maxim

Re: How to erase chat history ?

[in...@bureau-de-poste.net]

Hello,

On Chrome (Win 10), on your snapshot, I have the same error on Chrome:  
Immediately above the text area in which you write your chat messages,  
there are only 4 tabs, and I have already described them. The 5th tab,  
which contains the all-important icons to save and to delete the chat  
history does NOT appear at all on my 1920 x 1080 screen on chrome.

Screenshot in attachment.

Best regards,

Ed


Maxim Solodovnik <so...@gmail.com> a écrit :

> You can always check the latest SNAPSHOT at
> https://om.alteametasoft.com:8443/next
> I'm not sure what do you mean by 5 tabs
> I'm using the latest Chrome on Ubuntu, can you share a screenshot
> describing where should I look :)
>
> On Sun, 1 Nov 2020 at 19:11, <in...@bureau-de-poste.net> wrote:
>
>>
>>
>> It is a spacing problem that only affects chrome latest for Windows
>> 10. The 5th tab shows on Opera, Edge and Firefox (I don't use Safari,
>> so I don't know).  Is anyone using Chrome latest that can state this
>> problem no longer exists in latest 5.1.0?
>>
>> My screen is full hd - 1920 x 1080 and there isn't room for Chrome to
>> display all 5 tabs next to each other in the chat column. IS there an
>> easy way to make the chat column 5 px wider? (it might be the width of
>> the text area for chat input that should be increased a few pixels- I
>> am not a css expert.)
>>
>> Should we be using build 129 at this point? Is that the best stable
>> 5.1.0 build?
>> Alvaro <zu...@gmail.com> a écrit :
>>
>> > ...only an user with administrator rights
>> > can see the chat delete icon and use it.
>> >
>> > Before i said first moderator, but think
>> > must be administrator.
>> >
>> >
>> >
>> > ...............
>> >
>> >
>> >
>> > El dom, 01-11-2020 a las 14:36 +0300, Ali Alhaidary escribió:
>> >> latest snapshot 5.1.0
>> >>
>> >> On 11/1/20 2:34 PM, info@bureau-de-poste.net wrote:
>> >> > What version of OM are you using? 5.0.1 or a build of 5.1.0 ?
>> >> >
>> >> > Thanks,
>> >> >
>> >> > Ed
>> >> > Ali Alhaidary <al...@the5stars.org> a écrit :
>> >> >
>> >> > > On 11/1/20 2:24 PM, Ali Alhaidary wrote:
>> >> > > > it is bellow chat area, above text area
>> >> > > >
>> >> > > > On 11/1/20 2:20 PM, info@bureau-de-poste.net wrote:
>> >> > > > > Hello,
>> >> > > > >
>> >> > > > > Thank you for your response. I don't have those tabs above
>> >> > > > > the
>> >> > > > > chat. I am using 5.0.1 - are you using the same version of
>> >> > > > > OM? I
>> >> > > > > have 4 tabs above the chat text entry area. A smilyface
>> >> > > > > (many
>> >> > > > > emoticons) on the left, then the letter A (text size), then
>> >> > > > > the
>> >> > > > > gear symbol (only has 4 sub-tabs - underline, bold, italics
>> >> > > > > and
>> >> > > > > sub-script), and on the right the link (url add) tab.
>> >> > > > >
>> >> > > > > Best,
>> >> > > > >
>> >> > > > > Ed
>> >> > > > >
>> >> > > > > Ali Alhaidary <al...@the5stars.org> a écrit :
>> >> > > > >
>> >> > > > > > On 11/1/20 11:44 AM, info@bureau-de-poste.net wrote:
>> >> > > > > > > Hello,
>> >> > > > > > >
>> >> > > > > > > I can't find how to erase the chat history of a given
>> >> > > > > > > room. What
>> >> > > > > > > must be done, please?
>> >> > > > > > >
>> >> > > > > > > thanks,
>> >> > > > > > >
>> >> > > > > > > Ed
>> >> > > > > > >
>> >> > > > > > >
>> >> > > > >
>> >> > > > >
>> >> >
>> >> >
>>
>>
>>
>>
>
> --
> Best regards,
> Maxim

Re: How to erase chat history ?

[Maxim Solodovnik <so...@gmail.com>]

You can always check the latest SNAPSHOT at
https://om.alteametasoft.com:8443/next
I'm not sure what do you mean by 5 tabs
I'm using the latest Chrome on Ubuntu, can you share a screenshot
describing where should I look :)

On Sun, 1 Nov 2020 at 19:11, <in...@bureau-de-poste.net> wrote:

>
>
> It is a spacing problem that only affects chrome latest for Windows
> 10. The 5th tab shows on Opera, Edge and Firefox (I don't use Safari,
> so I don't know).  Is anyone using Chrome latest that can state this
> problem no longer exists in latest 5.1.0?
>
> My screen is full hd - 1920 x 1080 and there isn't room for Chrome to
> display all 5 tabs next to each other in the chat column. IS there an
> easy way to make the chat column 5 px wider? (it might be the width of
> the text area for chat input that should be increased a few pixels- I
> am not a css expert.)
>
> Should we be using build 129 at this point? Is that the best stable
> 5.1.0 build?
> Alvaro <zu...@gmail.com> a écrit :
>
> > ...only an user with administrator rights
> > can see the chat delete icon and use it.
> >
> > Before i said first moderator, but think
> > must be administrator.
> >
> >
> >
> > ...............
> >
> >
> >
> > El dom, 01-11-2020 a las 14:36 +0300, Ali Alhaidary escribió:
> >> latest snapshot 5.1.0
> >>
> >> On 11/1/20 2:34 PM, info@bureau-de-poste.net wrote:
> >> > What version of OM are you using? 5.0.1 or a build of 5.1.0 ?
> >> >
> >> > Thanks,
> >> >
> >> > Ed
> >> > Ali Alhaidary <al...@the5stars.org> a écrit :
> >> >
> >> > > On 11/1/20 2:24 PM, Ali Alhaidary wrote:
> >> > > > it is bellow chat area, above text area
> >> > > >
> >> > > > On 11/1/20 2:20 PM, info@bureau-de-poste.net wrote:
> >> > > > > Hello,
> >> > > > >
> >> > > > > Thank you for your response. I don't have those tabs above
> >> > > > > the
> >> > > > > chat. I am using 5.0.1 - are you using the same version of
> >> > > > > OM? I
> >> > > > > have 4 tabs above the chat text entry area. A smilyface
> >> > > > > (many
> >> > > > > emoticons) on the left, then the letter A (text size), then
> >> > > > > the
> >> > > > > gear symbol (only has 4 sub-tabs - underline, bold, italics
> >> > > > > and
> >> > > > > sub-script), and on the right the link (url add) tab.
> >> > > > >
> >> > > > > Best,
> >> > > > >
> >> > > > > Ed
> >> > > > >
> >> > > > > Ali Alhaidary <al...@the5stars.org> a écrit :
> >> > > > >
> >> > > > > > On 11/1/20 11:44 AM, info@bureau-de-poste.net wrote:
> >> > > > > > > Hello,
> >> > > > > > >
> >> > > > > > > I can't find how to erase the chat history of a given
> >> > > > > > > room. What
> >> > > > > > > must be done, please?
> >> > > > > > >
> >> > > > > > > thanks,
> >> > > > > > >
> >> > > > > > > Ed
> >> > > > > > >
> >> > > > > > >
> >> > > > >
> >> > > > >
> >> >
> >> >
>
>
>
>

-- 
Best regards,
Maxim

Re: How to erase chat history ?

[in...@bureau-de-poste.net]

It is a spacing problem that only affects chrome latest for Windows  
10. The 5th tab shows on Opera, Edge and Firefox (I don't use Safari,  
so I don't know).  Is anyone using Chrome latest that can state this  
problem no longer exists in latest 5.1.0?

My screen is full hd - 1920 x 1080 and there isn't room for Chrome to  
display all 5 tabs next to each other in the chat column. IS there an  
easy way to make the chat column 5 px wider? (it might be the width of  
the text area for chat input that should be increased a few pixels- I  
am not a css expert.)

Should we be using build 129 at this point? Is that the best stable  
5.1.0 build?
Alvaro <zu...@gmail.com> a écrit :

> ...only an user with administrator rights
> can see the chat delete icon and use it.
>
> Before i said first moderator, but think
> must be administrator.
>
>
>
> ...............
>
>
>
> El dom, 01-11-2020 a las 14:36 +0300, Ali Alhaidary escribió:
>> latest snapshot 5.1.0
>>
>> On 11/1/20 2:34 PM, info@bureau-de-poste.net wrote:
>> > What version of OM are you using? 5.0.1 or a build of 5.1.0 ?
>> >
>> > Thanks,
>> >
>> > Ed
>> > Ali Alhaidary <al...@the5stars.org> a écrit :
>> >
>> > > On 11/1/20 2:24 PM, Ali Alhaidary wrote:
>> > > > it is bellow chat area, above text area
>> > > >
>> > > > On 11/1/20 2:20 PM, info@bureau-de-poste.net wrote:
>> > > > > Hello,
>> > > > >
>> > > > > Thank you for your response. I don't have those tabs above
>> > > > > the
>> > > > > chat. I am using 5.0.1 - are you using the same version of
>> > > > > OM? I
>> > > > > have 4 tabs above the chat text entry area. A smilyface
>> > > > > (many
>> > > > > emoticons) on the left, then the letter A (text size), then
>> > > > > the
>> > > > > gear symbol (only has 4 sub-tabs - underline, bold, italics
>> > > > > and
>> > > > > sub-script), and on the right the link (url add) tab.
>> > > > >
>> > > > > Best,
>> > > > >
>> > > > > Ed
>> > > > >
>> > > > > Ali Alhaidary <al...@the5stars.org> a écrit :
>> > > > >
>> > > > > > On 11/1/20 11:44 AM, info@bureau-de-poste.net wrote:
>> > > > > > > Hello,
>> > > > > > >
>> > > > > > > I can't find how to erase the chat history of a given
>> > > > > > > room. What
>> > > > > > > must be done, please?
>> > > > > > >
>> > > > > > > thanks,
>> > > > > > >
>> > > > > > > Ed
>> > > > > > >
>> > > > > > >
>> > > > >
>> > > > >
>> >
>> >

Re: How to erase chat history ?

[in...@bureau-de-poste.net]

Hello,

Thanks for your help,

I'm using 5.0.1 stable, and I new see that the missing tab IS present  
in Firefox, and in Edge - it is the 5th tab. This is a problem with  
Chrome browser! If anyone else has this problem I will JIRA.

Thanks for your help,

Ed

Alvaro <zu...@gmail.com> a écrit :

> ...only an user with administrator rights
> can see the chat delete icon and use it.
>
> Before i said first moderator, but think
> must be administrator.
>
>
>
> ...............
>
>
>
> El dom, 01-11-2020 a las 14:36 +0300, Ali Alhaidary escribió:
>> latest snapshot 5.1.0
>>
>> On 11/1/20 2:34 PM, info@bureau-de-poste.net wrote:
>> > What version of OM are you using? 5.0.1 or a build of 5.1.0 ?
>> >
>> > Thanks,
>> >
>> > Ed
>> > Ali Alhaidary <al...@the5stars.org> a écrit :
>> >
>> > > On 11/1/20 2:24 PM, Ali Alhaidary wrote:
>> > > > it is bellow chat area, above text area
>> > > >
>> > > > On 11/1/20 2:20 PM, info@bureau-de-poste.net wrote:
>> > > > > Hello,
>> > > > >
>> > > > > Thank you for your response. I don't have those tabs above
>> > > > > the
>> > > > > chat. I am using 5.0.1 - are you using the same version of
>> > > > > OM? I
>> > > > > have 4 tabs above the chat text entry area. A smilyface
>> > > > > (many
>> > > > > emoticons) on the left, then the letter A (text size), then
>> > > > > the
>> > > > > gear symbol (only has 4 sub-tabs - underline, bold, italics
>> > > > > and
>> > > > > sub-script), and on the right the link (url add) tab.
>> > > > >
>> > > > > Best,
>> > > > >
>> > > > > Ed
>> > > > >
>> > > > > Ali Alhaidary <al...@the5stars.org> a écrit :
>> > > > >
>> > > > > > On 11/1/20 11:44 AM, info@bureau-de-poste.net wrote:
>> > > > > > > Hello,
>> > > > > > >
>> > > > > > > I can't find how to erase the chat history of a given
>> > > > > > > room. What
>> > > > > > > must be done, please?
>> > > > > > >
>> > > > > > > thanks,
>> > > > > > >
>> > > > > > > Ed
>> > > > > > >
>> > > > > > >
>> > > > >
>> > > > >
>> >
>> >

Re: How to erase chat history ?

[Alvaro <zu...@gmail.com>]

...only an user with administrator rights
can see the chat delete icon and use it.

Before i said first moderator, but think
must be administrator.



...............



El dom, 01-11-2020 a las 14:36 +0300, Ali Alhaidary escribió:
> latest snapshot 5.1.0
> 
> On 11/1/20 2:34 PM, info@bureau-de-poste.net wrote:
> > What version of OM are you using? 5.0.1 or a build of 5.1.0 ?
> > 
> > Thanks,
> > 
> > Ed
> > Ali Alhaidary <al...@the5stars.org> a écrit :
> > 
> > > On 11/1/20 2:24 PM, Ali Alhaidary wrote:
> > > > it is bellow chat area, above text area
> > > > 
> > > > On 11/1/20 2:20 PM, info@bureau-de-poste.net wrote:
> > > > > Hello,
> > > > > 
> > > > > Thank you for your response. I don't have those tabs above
> > > > > the 
> > > > > chat. I am using 5.0.1 - are you using the same version of
> > > > > OM? I 
> > > > > have 4 tabs above the chat text entry area. A smilyface
> > > > > (many 
> > > > > emoticons) on the left, then the letter A (text size), then
> > > > > the 
> > > > > gear symbol (only has 4 sub-tabs - underline, bold, italics
> > > > > and 
> > > > > sub-script), and on the right the link (url add) tab.
> > > > > 
> > > > > Best,
> > > > > 
> > > > > Ed
> > > > > 
> > > > > Ali Alhaidary <al...@the5stars.org> a écrit :
> > > > > 
> > > > > > On 11/1/20 11:44 AM, info@bureau-de-poste.net wrote:
> > > > > > > Hello,
> > > > > > > 
> > > > > > > I can't find how to erase the chat history of a given
> > > > > > > room. What 
> > > > > > > must be done, please?
> > > > > > > 
> > > > > > > thanks,
> > > > > > > 
> > > > > > > Ed
> > > > > > > 
> > > > > > > 
> > > > > 
> > > > > 
> > 
> > 

Re: How to erase chat history ?

[Ali Alhaidary <al...@the5stars.org>]

latest snapshot 5.1.0

On 11/1/20 2:34 PM, info@bureau-de-poste.net wrote:
> What version of OM are you using? 5.0.1 or a build of 5.1.0 ?
>
> Thanks,
>
> Ed
> Ali Alhaidary <al...@the5stars.org> a écrit :
>
>> On 11/1/20 2:24 PM, Ali Alhaidary wrote:
>>> it is bellow chat area, above text area
>>>
>>> On 11/1/20 2:20 PM, info@bureau-de-poste.net wrote:
>>>> Hello,
>>>>
>>>> Thank you for your response. I don't have those tabs above the 
>>>> chat. I am using 5.0.1 - are you using the same version of OM? I 
>>>> have 4 tabs above the chat text entry area. A smilyface (many 
>>>> emoticons) on the left, then the letter A (text size), then the 
>>>> gear symbol (only has 4 sub-tabs - underline, bold, italics and 
>>>> sub-script), and on the right the link (url add) tab.
>>>>
>>>> Best,
>>>>
>>>> Ed
>>>>
>>>> Ali Alhaidary <al...@the5stars.org> a écrit :
>>>>
>>>>> On 11/1/20 11:44 AM, info@bureau-de-poste.net wrote:
>>>>>> Hello,
>>>>>>
>>>>>> I can't find how to erase the chat history of a given room. What 
>>>>>> must be done, please?
>>>>>>
>>>>>> thanks,
>>>>>>
>>>>>> Ed
>>>>>>
>>>>>>
>>>>
>>>>
>>>>
>
>
>

Re: How to erase chat history ?

[in...@bureau-de-poste.net]

What version of OM are you using? 5.0.1 or a build of 5.1.0 ?

Thanks,

Ed
Ali Alhaidary <al...@the5stars.org> a écrit :

> On 11/1/20 2:24 PM, Ali Alhaidary wrote:
>> it is bellow chat area, above text area
>>
>> On 11/1/20 2:20 PM, info@bureau-de-poste.net wrote:
>>> Hello,
>>>
>>> Thank you for your response. I don't have those tabs above the  
>>> chat. I am using 5.0.1 - are you using the same version of OM? I  
>>> have 4 tabs above the chat text entry area. A smilyface (many  
>>> emoticons) on the left, then the letter A (text size), then the  
>>> gear symbol (only has 4 sub-tabs - underline, bold, italics and  
>>> sub-script), and on the right the link (url add) tab.
>>>
>>> Best,
>>>
>>> Ed
>>>
>>> Ali Alhaidary <al...@the5stars.org> a écrit :
>>>
>>>> On 11/1/20 11:44 AM, info@bureau-de-poste.net wrote:
>>>>> Hello,
>>>>>
>>>>> I can't find how to erase the chat history of a given room. What  
>>>>> must be done, please?
>>>>>
>>>>> thanks,
>>>>>
>>>>> Ed
>>>>>
>>>>>
>>>
>>>
>>>

Re: How to erase chat history ?

[in...@bureau-de-poste.net]

That gear symbol for my version (5.0.1 stable) says "font style" and  
only has font style buttons.

Ali Alhaidary <al...@the5stars.org> a écrit :

> On 11/1/20 2:24 PM, Ali Alhaidary wrote:
>> it is bellow chat area, above text area
>>
>> On 11/1/20 2:20 PM, info@bureau-de-poste.net wrote:
>>> Hello,
>>>
>>> Thank you for your response. I don't have those tabs above the  
>>> chat. I am using 5.0.1 - are you using the same version of OM? I  
>>> have 4 tabs above the chat text entry area. A smilyface (many  
>>> emoticons) on the left, then the letter A (text size), then the  
>>> gear symbol (only has 4 sub-tabs - underline, bold, italics and  
>>> sub-script), and on the right the link (url add) tab.
>>>
>>> Best,
>>>
>>> Ed
>>>
>>> Ali Alhaidary <al...@the5stars.org> a écrit :
>>>
>>>> On 11/1/20 11:44 AM, info@bureau-de-poste.net wrote:
>>>>> Hello,
>>>>>
>>>>> I can't find how to erase the chat history of a given room. What  
>>>>> must be done, please?
>>>>>
>>>>> thanks,
>>>>>
>>>>> Ed
>>>>>
>>>>>
>>>
>>>
>>>

Re: How to erase chat history ?

[Ali Alhaidary <al...@the5stars.org>]

On 11/1/20 2:24 PM, Ali Alhaidary wrote:
> it is bellow chat area, above text area
>
> On 11/1/20 2:20 PM, info@bureau-de-poste.net wrote:
>> Hello,
>>
>> Thank you for your response. I don't have those tabs above the chat. 
>> I am using 5.0.1 - are you using the same version of OM? I have 4 
>> tabs above the chat text entry area. A smilyface (many emoticons) on 
>> the left, then the letter A (text size), then the gear symbol (only 
>> has 4 sub-tabs - underline, bold, italics and sub-script), and on the 
>> right the link (url add) tab.
>>
>> Best,
>>
>> Ed
>>
>> Ali Alhaidary <al...@the5stars.org> a écrit :
>>
>>> On 11/1/20 11:44 AM, info@bureau-de-poste.net wrote:
>>>> Hello,
>>>>
>>>> I can't find how to erase the chat history of a given room. What 
>>>> must be done, please?
>>>>
>>>> thanks,
>>>>
>>>> Ed
>>>>
>>>>
>>
>>
>>

Re: How to erase chat history ?

[Ali Alhaidary <al...@the5stars.org>]

it is bellow chat area, above text area

On 11/1/20 2:20 PM, info@bureau-de-poste.net wrote:
> Hello,
>
> Thank you for your response. I don't have those tabs above the chat. I 
> am using 5.0.1 - are you using the same version of OM? I have 4 tabs 
> above the chat text entry area. A smilyface (many emoticons) on the 
> left, then the letter A (text size), then the gear symbol (only has 4 
> sub-tabs - underline, bold, italics and sub-script), and on the right 
> the link (url add) tab.
>
> Best,
>
> Ed
>
> Ali Alhaidary <al...@the5stars.org> a écrit :
>
>> On 11/1/20 11:44 AM, info@bureau-de-poste.net wrote:
>>> Hello,
>>>
>>> I can't find how to erase the chat history of a given room. What 
>>> must be done, please?
>>>
>>> thanks,
>>>
>>> Ed
>>>
>>>
>
>
>

How to erase chat history ?

[in...@bureau-de-poste.net]

Hello,

I can't find how to erase the chat history of a given room. What must  
be done, please?

thanks,

Ed

Re: No videos or sound... kms is ok

[Maxim Solodovnik <so...@gmail.com>]

Hello Robert,

Do you have TURN server configured?
Audio/video is absent from both(multiple) parties? or just some of them?

On Thu, 29 Oct 2020 at 01:25, Robert Savickas <ro...@gmail.com> wrote:

> Dear friends,
>
> All my tests were fine. But now, I am running a live (trans-Atlantic)
> session, and there is no video or sound.
>
> Chat box works. White board too. KMS seems to be running and no errors.
>
> On Wed, Oct 28, 2020, 04:12 Ali Alhaidary <al...@the5stars.org>
> wrote:
>
>> Hi,
>>
>> if you are a heavy user of the WB, you can add icons to
>> /opt/om-folder/webapps/openmeetings/public/cliparts/ and use it in your
>> presentations/lectures :-)
>> On 10/28/20 10:28 AM, Maxim Solodovnik wrote:
>>
>> Every "silly question" most probably highlights UX issue ...
>> Please let us know if you see how user interface can be made more
>> intuitive :)
>>
>> On Wed, 28 Oct 2020 at 14:02, Robert Savickas <ro...@gmail.com>
>> wrote:
>>
>>> As I supposed before: this was a silly question on my part. Please
>>> forgive me for not being aware of the options (2) and (3) that you
>>> mentioned. They are what I sought. I am becoming more familiar with OM.
>>> Thank you.
>>>
>>> On Wed, Oct 28, 2020, 02:29 Maxim Solodovnik <so...@gmail.com>
>>> wrote:
>>>
>>>> Well,
>>>>
>>>> it sounds like we are talking about different things
>>>>
>>>> Currently there are 3 download options for WB
>>>> 1) *diskette icon* in WB tools - will save WB in internal format, you
>>>> can then load saved WB and use it's objects (no download)
>>>> 2) Menu -> Action -> *Download as PDF* - will convert current WB to
>>>> PDF format and will show you "save as" dialog
>>>> 3) Menu -> Action -> *Download as PNG* - will convert current WB to
>>>> PNG (current slide only) format and will show you "save as" dialog
>>>>
>>>> which option are you using?
>>>>
>>>> On Wed, 28 Oct 2020 at 13:15, Robert Savickas <ro...@gmail.com>
>>>> wrote:
>>>>
>>>>> Maxim,
>>>>>
>>>>> Thank you. For now, i just need the pdf file. So, if you are saying it
>>>>> is already being saved, that's perfect!  However, I could not find it
>>>>> anywhere on my machine. For example, when i saved the whiteboard image to
>>>>> file Lenta.pdf, it appears among the files attributed to this meeting room,
>>>>> but I could not find Lenta.pdf anywhere on the hard drive... and
>>>>> downloading it from the meeting room is disabled (I still can download the
>>>>> files that I uploaded, but not pdf image of the board).
>>>>>
>>>>> An unrelated question. I took about one entire day to translate all of
>>>>> the interface into the Lithuanian language. So, now I have OM in
>>>>> Lithuanian, for some of the very few (senior-age) users who are still not
>>>>> comfortable with English.  Do you want me to send you the *_lt* file for
>>>>> inclusion in OM asortiment of languages?
>>>>>
>>>>> Thank you.
>>>>> Robert
>>>>>
>>>>> On Tue, Oct 27, 2020, 20:51 Maxim Solodovnik <so...@gmail.com>
>>>>> wrote:
>>>>>
>>>>>> AFAIR save whiteboard as PDF is implemented via download PDF file
>>>>>> Or you are talking about "Save whiteboard"? it saves whiteboard to
>>>>>> the tree, BUT this is NOT PDF ...
>>>>>> this is JSON and I'm not sure why do you need to download it ....
>>>>>>
>>>>>> On Tue, 27 Oct 2020 at 22:22, Robert Savickas <ro...@savickas.us>
>>>>>> wrote:
>>>>>>
>>>>>>> Dear Maxim and Thomas,
>>>>>>>
>>>>>>> I installed the latest OM afresh, not updating the old version. So,
>>>>>>> Applications Context file should be current. I did NOT edit it.
>>>>>>>
>>>>>>> My uploaded files can be downloaded without a problem at all. But
>>>>>>> the PDF files saved from the whiteboard --- not at all... Same problem as
>>>>>>> that indicated by Thomas.
>>>>>>>
>>>>>>> Thank you.
>>>>>>> Robert
>>>>>>>
>>>>>>> *From: *Thomas Scholzen <ts...@buche17.de>
>>>>>>> *To: *user@openmeetings.apache.org
>>>>>>> *CC: *Maxim Solodovnik <so...@gmail.com>
>>>>>>> *Received: *Oct 27, 2020 10:45:19
>>>>>>> *Subject: *Re: Download whiteboard file
>>>>>>>
>>>>>>> Yes, after upload I can download a PDF. But not a PDF that was
>>>>>>> generated from the whiteboard.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Am 27.10.2020 14:57, schrieb Maxim Solodovnik:
>>>>>>>
>>>>>>> just have tested on https://om.alteametasoft.com:8443/next
>>>>>>> uploaded PDF is downloadable as "PDF" and "Original"
>>>>>>>
>>>>>>> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <so...@gmail.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>> hello,
>>>>>>>
>>>>>>> by design downloadable types are: images, documents and recordings
>>>>>>>
>>>>>>> Whiteboard saved as PNG or PDF should be downloadable, will try to
>>>>>>> double-check
>>>>>>>
>>>>>>> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <ts...@buche17.de>
>>>>>>> wrote:
>>>>>>>
>>>>>>> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc files
>>>>>>> after I uploaded them. I can not download .avi files (even after fresh
>>>>>>> upload) and .pdf files generated by saving the whiteboard.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>>>>>>>
>>>>>>> Hi Robert,
>>>>>>>
>>>>>>> I just checked and I also can not download documents from the folder
>>>>>>> view. However, I can download the content of the whiteboard by using
>>>>>>> "actions" from the menu and "download as PDF".
>>>>>>>
>>>>>>> Regards,
>>>>>>> Thomas
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Am 27.10.2020 08:58, schrieb Robert Savickas:
>>>>>>>
>>>>>>> Dear friends,
>>>>>>>
>>>>>>> I am sure the question below has already been asked, and probably
>>>>>>> falls into the category of silly questions. Nevertheless, I will ask, as I
>>>>>>> need to use this feature in a meeting that occurs in just a few hours...
>>>>>>>
>>>>>>> I did some work in the whiteboard and saved it in a pdf file, which
>>>>>>> appears in the list of files for the given meeting room. However, when I
>>>>>>> try to download it to the local disk of my Ubuntu 20.04 laptop, the
>>>>>>> download button seems disabled. I have been trying to figure it out, but
>>>>>>> seems in vain.
>>>>>>>
>>>>>>> I am the administrator; so, have all the rights...
>>>>>>>
>>>>>>> Could anyone suggest what I might be doing wrong?
>>>>>>>
>>>>>>> Thank you very much.
>>>>>>> Robert
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Best regards,
>>>>>>> Maxim
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Best regards,
>>>>>>> Maxim
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>> Best regards,
>>>>>> Maxim
>>>>>>
>>>>>
>>>>
>>>> --
>>>> Best regards,
>>>> Maxim
>>>>
>>>
>>
>> --
>> Best regards,
>> Maxim
>>
>>

-- 
Best regards,
Maxim

No videos or sound... kms is ok

[Robert Savickas <ro...@gmail.com>]

Dear friends,

All my tests were fine. But now, I am running a live (trans-Atlantic)
session, and there is no video or sound.

Chat box works. White board too. KMS seems to be running and no errors.

On Wed, Oct 28, 2020, 04:12 Ali Alhaidary <al...@the5stars.org>
wrote:

> Hi,
>
> if you are a heavy user of the WB, you can add icons to
> /opt/om-folder/webapps/openmeetings/public/cliparts/ and use it in your
> presentations/lectures :-)
> On 10/28/20 10:28 AM, Maxim Solodovnik wrote:
>
> Every "silly question" most probably highlights UX issue ...
> Please let us know if you see how user interface can be made more
> intuitive :)
>
> On Wed, 28 Oct 2020 at 14:02, Robert Savickas <ro...@gmail.com>
> wrote:
>
>> As I supposed before: this was a silly question on my part. Please
>> forgive me for not being aware of the options (2) and (3) that you
>> mentioned. They are what I sought. I am becoming more familiar with OM.
>> Thank you.
>>
>> On Wed, Oct 28, 2020, 02:29 Maxim Solodovnik <so...@gmail.com>
>> wrote:
>>
>>> Well,
>>>
>>> it sounds like we are talking about different things
>>>
>>> Currently there are 3 download options for WB
>>> 1) *diskette icon* in WB tools - will save WB in internal format, you
>>> can then load saved WB and use it's objects (no download)
>>> 2) Menu -> Action -> *Download as PDF* - will convert current WB to PDF
>>> format and will show you "save as" dialog
>>> 3) Menu -> Action -> *Download as PNG* - will convert current WB to PNG
>>> (current slide only) format and will show you "save as" dialog
>>>
>>> which option are you using?
>>>
>>> On Wed, 28 Oct 2020 at 13:15, Robert Savickas <ro...@gmail.com>
>>> wrote:
>>>
>>>> Maxim,
>>>>
>>>> Thank you. For now, i just need the pdf file. So, if you are saying it
>>>> is already being saved, that's perfect!  However, I could not find it
>>>> anywhere on my machine. For example, when i saved the whiteboard image to
>>>> file Lenta.pdf, it appears among the files attributed to this meeting room,
>>>> but I could not find Lenta.pdf anywhere on the hard drive... and
>>>> downloading it from the meeting room is disabled (I still can download the
>>>> files that I uploaded, but not pdf image of the board).
>>>>
>>>> An unrelated question. I took about one entire day to translate all of
>>>> the interface into the Lithuanian language. So, now I have OM in
>>>> Lithuanian, for some of the very few (senior-age) users who are still not
>>>> comfortable with English.  Do you want me to send you the *_lt* file for
>>>> inclusion in OM asortiment of languages?
>>>>
>>>> Thank you.
>>>> Robert
>>>>
>>>> On Tue, Oct 27, 2020, 20:51 Maxim Solodovnik <so...@gmail.com>
>>>> wrote:
>>>>
>>>>> AFAIR save whiteboard as PDF is implemented via download PDF file
>>>>> Or you are talking about "Save whiteboard"? it saves whiteboard to the
>>>>> tree, BUT this is NOT PDF ...
>>>>> this is JSON and I'm not sure why do you need to download it ....
>>>>>
>>>>> On Tue, 27 Oct 2020 at 22:22, Robert Savickas <ro...@savickas.us>
>>>>> wrote:
>>>>>
>>>>>> Dear Maxim and Thomas,
>>>>>>
>>>>>> I installed the latest OM afresh, not updating the old version. So,
>>>>>> Applications Context file should be current. I did NOT edit it.
>>>>>>
>>>>>> My uploaded files can be downloaded without a problem at all. But the
>>>>>> PDF files saved from the whiteboard --- not at all... Same problem as that
>>>>>> indicated by Thomas.
>>>>>>
>>>>>> Thank you.
>>>>>> Robert
>>>>>>
>>>>>> *From: *Thomas Scholzen <ts...@buche17.de>
>>>>>> *To: *user@openmeetings.apache.org
>>>>>> *CC: *Maxim Solodovnik <so...@gmail.com>
>>>>>> *Received: *Oct 27, 2020 10:45:19
>>>>>> *Subject: *Re: Download whiteboard file
>>>>>>
>>>>>> Yes, after upload I can download a PDF. But not a PDF that was
>>>>>> generated from the whiteboard.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Am 27.10.2020 14:57, schrieb Maxim Solodovnik:
>>>>>>
>>>>>> just have tested on https://om.alteametasoft.com:8443/next
>>>>>> uploaded PDF is downloadable as "PDF" and "Original"
>>>>>>
>>>>>> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <so...@gmail.com>
>>>>>> wrote:
>>>>>>
>>>>>> hello,
>>>>>>
>>>>>> by design downloadable types are: images, documents and recordings
>>>>>>
>>>>>> Whiteboard saved as PNG or PDF should be downloadable, will try to
>>>>>> double-check
>>>>>>
>>>>>> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <ts...@buche17.de>
>>>>>> wrote:
>>>>>>
>>>>>> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc files
>>>>>> after I uploaded them. I can not download .avi files (even after fresh
>>>>>> upload) and .pdf files generated by saving the whiteboard.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>>>>>>
>>>>>> Hi Robert,
>>>>>>
>>>>>> I just checked and I also can not download documents from the folder
>>>>>> view. However, I can download the content of the whiteboard by using
>>>>>> "actions" from the menu and "download as PDF".
>>>>>>
>>>>>> Regards,
>>>>>> Thomas
>>>>>>
>>>>>>
>>>>>>
>>>>>> Am 27.10.2020 08:58, schrieb Robert Savickas:
>>>>>>
>>>>>> Dear friends,
>>>>>>
>>>>>> I am sure the question below has already been asked, and probably
>>>>>> falls into the category of silly questions. Nevertheless, I will ask, as I
>>>>>> need to use this feature in a meeting that occurs in just a few hours...
>>>>>>
>>>>>> I did some work in the whiteboard and saved it in a pdf file, which
>>>>>> appears in the list of files for the given meeting room. However, when I
>>>>>> try to download it to the local disk of my Ubuntu 20.04 laptop, the
>>>>>> download button seems disabled. I have been trying to figure it out, but
>>>>>> seems in vain.
>>>>>>
>>>>>> I am the administrator; so, have all the rights...
>>>>>>
>>>>>> Could anyone suggest what I might be doing wrong?
>>>>>>
>>>>>> Thank you very much.
>>>>>> Robert
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Best regards,
>>>>>> Maxim
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Best regards,
>>>>>> Maxim
>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> Best regards,
>>>>> Maxim
>>>>>
>>>>
>>>
>>> --
>>> Best regards,
>>> Maxim
>>>
>>
>
> --
> Best regards,
> Maxim
>
>

Re: Download whiteboard file

[Ali Alhaidary <al...@the5stars.org>]

Hi,

if you are a heavy user of the WB, you can add icons to 
/opt/om-folder/webapps/openmeetings/public/cliparts/ and use it in your 
presentations/lectures :-)

On 10/28/20 10:28 AM, Maxim Solodovnik wrote:
> Every "silly question" most probably highlights UX issue ...
> Please let us know if you see how user interface can be made more 
> intuitive :)
>
> On Wed, 28 Oct 2020 at 14:02, Robert Savickas <robsavickas@gmail.com 
> <ma...@gmail.com>> wrote:
>
>     As I supposed before: this was a silly question on my part. Please
>     forgive me for not being aware of the options (2) and (3) that you
>     mentioned. They are what I sought. I am becoming more familiar
>     with OM. Thank you.
>
>     On Wed, Oct 28, 2020, 02:29 Maxim Solodovnik <solomax666@gmail.com
>     <ma...@gmail.com>> wrote:
>
>         Well,
>
>         it sounds like we are talking about different things
>
>         Currently there are 3 download options for WB
>         1) *diskette icon* in WB tools - will save WB in internal
>         format, you can then load saved WB and use it's objects (no
>         download)
>         2) Menu -> Action -> *Download as PDF* - will convert current
>         WB to PDF format and will show you "save as" dialog
>         3) Menu -> Action -> *Download as PNG* - will convert current
>         WB to PNG (current slide only) format and will show you "save
>         as" dialog
>
>         which option are you using?
>
>         On Wed, 28 Oct 2020 at 13:15, Robert Savickas
>         <robsavickas@gmail.com <ma...@gmail.com>> wrote:
>
>             Maxim,
>
>             Thank you. For now, i just need the pdf file. So, if you
>             are saying it is already being saved, that's perfect! 
>             However, I could not find it anywhere on my machine. For
>             example, when i saved the whiteboard image to file
>             Lenta.pdf, it appears among the files attributed to this
>             meeting room, but I could not find Lenta.pdf anywhere on
>             the hard drive... and downloading it from the meeting room
>             is disabled (I still can download the files that I
>             uploaded, but not pdf image of the board).
>
>             An unrelated question. I took about one entire day to
>             translate all of the interface into the Lithuanian
>             language. So, now I have OM in Lithuanian, for some of the
>             very few (senior-age) users who are still not comfortable
>             with English. Do you want me to send you the *_lt* file
>             for inclusion in OM asortiment of languages?
>
>             Thank you.
>             Robert
>
>
>             On Tue, Oct 27, 2020, 20:51 Maxim Solodovnik
>             <solomax666@gmail.com <ma...@gmail.com>> wrote:
>
>                 AFAIR save whiteboard as PDF is implemented via
>                 download PDF file
>                 Or you are talking about "Save whiteboard"? it saves
>                 whiteboard to the tree, BUT this is NOT PDF ...
>                 this is JSON and I'm not sure why do you need to
>                 download it ....
>
>                 On Tue, 27 Oct 2020 at 22:22, Robert Savickas
>                 <robert@savickas.us <ma...@savickas.us>> wrote:
>
>                     Dear Maxim and Thomas,
>
>                     I installed the latest OM afresh, not updating the
>                     old version. So, Applications Context file should
>                     be current. I did NOT edit it.
>
>                     My uploaded files can be downloaded without a
>                     problem at all. But the PDF files saved from the
>                     whiteboard --- not at all... Same problem as that
>                     indicated by Thomas.
>
>                     Thank you.
>                     Robert
>
>                     *From: *Thomas Scholzen <tscholzen@buche17.de
>                     <ma...@buche17.de>>
>                     *To: *user@openmeetings.apache.org
>                     <ma...@openmeetings.apache.org>
>                     *CC: *Maxim Solodovnik <solomax666@gmail.com
>                     <ma...@gmail.com>>
>                     *Received: *Oct 27, 2020 10:45:19
>                     *Subject: *Re: Download whiteboard file
>
>                         Yes, after upload I can download a PDF. But
>                         not a PDF that was generated from the whiteboard.
>
>
>                         Am 27.10.2020 14:57, schrieb Maxim Solodovnik:
>
>>                         just have tested on
>>                         https://om.alteametasoft.com:8443/next
>>                         uploaded PDF is downloadable as "PDF" and
>>                         "Original"
>>
>>                         On Tue, 27 Oct 2020 at 20:27, Maxim
>>                         Solodovnik <solomax666@gmail.com
>>                         <ma...@gmail.com>> wrote:
>>
>>                             hello,
>>                             by design downloadable types are: images,
>>                             documents and recordings
>>                             Whiteboard saved as PNG or PDF should be
>>                             downloadable, will try to double-check
>>
>>                             On Tue, 27 Oct 2020 at 19:57, Thomas
>>                             Scholzen <tscholzen@buche17.de
>>                             <ma...@buche17.de>> wrote:
>>
>>                                 I checked in detail. I can download
>>                                 .jpg, .pdf, .rtf. and .doc files
>>                                 after I uploaded them. I can not
>>                                 download .avi files (even after fresh
>>                                 upload) and .pdf files generated by
>>                                 saving the whiteboard.
>>
>>
>>                                 Am 27.10.2020 13:30, schrieb Thomas
>>                                 Scholzen:
>>
>>                                     Hi Robert,
>>
>>                                     I just checked and I also can not
>>                                     download documents from the
>>                                     folder view. However, I can
>>                                     download the content of the
>>                                     whiteboard by using "actions"
>>                                     from the menu and "download as PDF".
>>
>>                                     Regards,
>>                                     Thomas
>>
>>
>>                                     Am 27.10.2020 08:58, schrieb
>>                                     Robert Savickas:
>>
>>                                         Dear friends,
>>                                         I am sure the question below
>>                                         has already been asked, and
>>                                         probably falls into the
>>                                         category of silly questions.
>>                                         Nevertheless, I will ask, as
>>                                         I need to use this feature in
>>                                         a meeting that occurs in just
>>                                         a few hours...
>>                                         I did some work in the
>>                                         whiteboard and saved it in a
>>                                         pdf file, which appears in
>>                                         the list of files for the
>>                                         given meeting room. However,
>>                                         when I try to download it to
>>                                         the local disk of my Ubuntu
>>                                         20.04 laptop, the download
>>                                         button seems disabled. I have
>>                                         been trying to figure it out,
>>                                         but seems in vain.
>>                                         I am the administrator; so,
>>                                         have all the rights...
>>                                         Could anyone suggest what I
>>                                         might be doing wrong?
>>                                         Thank you very much.
>>                                         Robert
>>
>>
>>                             -- 
>>                             Best regards,
>>                             Maxim
>>
>>
>>                         -- 
>>                         Best regards,
>>                         Maxim
>
>
>
>                 -- 
>                 Best regards,
>                 Maxim
>
>
>
>         -- 
>         Best regards,
>         Maxim
>
>
>
> -- 
> Best regards,
> Maxim

Re: Download whiteboard file

[Denis Noctor <de...@gmail.com>]

Understood.

Sent from my iPhone

> On Oct 28, 2020, at 12:24 AM, Maxim Solodovnik <so...@gmail.com> wrote:
> 
> 
> 
>> On Wed, 28 Oct 2020 at 12:40, Denis Noctor <de...@gmail.com> wrote:
>> Hi there Maxim. I think saving and downloading the whiteboard would be a great idea. For example, I’ve generated a few exercises in the past... where students needed to drag and drop the names of parts of a car which I had pre-prepared on a whiteboard. (I simply dragged a pdf file or image onto the whiteboard and then created a series of text boxes (or labels in this context)... and students were able to drag the corresponding labels to the relevant parts and so on. My teachers often asked me if I could share these lessons and as a result I would log into their room and drag the saved whiteboard file from my folder into their room folder in the folder tree (rather than copy and paste of course, as this option is not available)... and hey presto they could use it, saving preparation time... but if I wanted to reuse the file for myself again... I would need to go back to the other teachers folder... and drag it back into mine.😂 It would be great to create more of these files and save them locally and upload them for future use. I am almost sure that I tested this perhaps 2 years back... I will check my backups. Another example I had played around with was creating a chess board and pieces (very simple and basic.... but the same approach).
> 
> Well,
> 
> WB can be saved (in internal format) and then re-used
> But not downloaded (since it can't be uploaded anyway ... )
> 
>  
>> 
>> All the best.
>> 
>> Sent from my iPhone
>> 
>>> On Oct 27, 2020, at 6:50 PM, Maxim Solodovnik <so...@gmail.com> wrote:
>>> 
>>> AFAIR save whiteboard as PDF is implemented via download PDF file
>>> Or you are talking about "Save whiteboard"? it saves whiteboard to the tree, BUT this is NOT PDF ...
>>> this is JSON and I'm not sure why do you need to download it ....
>>> 
>>>> On Tue, 27 Oct 2020 at 22:22, Robert Savickas <ro...@savickas.us> wrote:
>>>> Dear Maxim and Thomas,
>>>> 
>>>> I installed the latest OM afresh, not updating the old version. So, Applications Context file should be current. I did NOT edit it. 
>>>> 
>>>> My uploaded files can be downloaded without a problem at all. But the PDF files saved from the whiteboard --- not at all... Same problem as that indicated by Thomas. 
>>>> 
>>>> Thank you.
>>>> Robert
>>>> 
>>>> From: Thomas Scholzen <ts...@buche17.de>
>>>> To: user@openmeetings.apache.org
>>>> CC: Maxim Solodovnik <so...@gmail.com>
>>>> Received: Oct 27, 2020 10:45:19
>>>> Subject: Re: Download whiteboard file
>>>> 
>>>> Yes, after upload I can download a PDF. But not a PDF that was generated from the whiteboard.
>>>> 
>>>>  
>>>> 
>>>> 
>>>> Am 27.10.2020 14:57, schrieb Maxim Solodovnik:
>>>> 
>>>>> just have tested on https://om.alteametasoft.com:8443/next
>>>>> uploaded PDF is downloadable as "PDF" and "Original"
>>>>> 
>>>>> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <so...@gmail.com> wrote:
>>>>> hello,
>>>>>  
>>>>> by design downloadable types are: images, documents and recordings
>>>>>  
>>>>> Whiteboard saved as PNG or PDF should be downloadable, will try to double-check
>>>>> 
>>>>> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <ts...@buche17.de> wrote:
>>>>> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc files after I uploaded them. I can not download .avi files (even after fresh upload) and .pdf files generated by saving the whiteboard.
>>>>> 
>>>>>  
>>>>> 
>>>>> 
>>>>> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>>>>> 
>>>>> Hi Robert,
>>>>> 
>>>>> I just checked and I also can not download documents from the folder view. However, I can download the content of the whiteboard by using "actions" from the menu and "download as PDF".
>>>>> 
>>>>> Regards,
>>>>> Thomas
>>>>> 
>>>>>  
>>>>> 
>>>>> 
>>>>> Am 27.10.2020 08:58, schrieb Robert Savickas:
>>>>> 
>>>>> Dear friends,
>>>>>  
>>>>> I am sure the question below has already been asked, and probably falls into the category of silly questions. Nevertheless, I will ask, as I need to use this feature in a meeting that occurs in just a few hours...
>>>>>  
>>>>> I did some work in the whiteboard and saved it in a pdf file, which appears in the list of files for the given meeting room. However, when I try to download it to the local disk of my Ubuntu 20.04 laptop, the download button seems disabled. I have been trying to figure it out, but seems in vain. 
>>>>>  
>>>>> I am the administrator; so, have all the rights...
>>>>>  
>>>>> Could anyone suggest what I might be doing wrong?
>>>>>  
>>>>> Thank you very much.
>>>>> Robert
>>>>>  
>>>>> 
>>>>>  
>>>>> -- 
>>>>> Best regards, 
>>>>> Maxim
>>>>> 
>>>>>  
>>>>> -- 
>>>>> Best regards, 
>>>>> Maxim
>>> 
>>> 
>>> -- 
>>> Best regards,
>>> Maxim
> 
> 
> -- 
> Best regards,
> Maxim

Re: Download whiteboard file

[Maxim Solodovnik <so...@gmail.com>]

On Wed, 28 Oct 2020 at 12:40, Denis Noctor <de...@gmail.com> wrote:

> Hi there Maxim. I think saving and downloading the whiteboard would be a
> great idea. For example, I’ve generated a few exercises in the past...
> where students needed to drag and drop the names of parts of a car which I
> had pre-prepared on a whiteboard. (I simply dragged a pdf file or image
> onto the whiteboard and then created a series of text boxes (or labels in
> this context)... and students were able to drag the corresponding labels to
> the relevant parts and so on. My teachers often asked me if I could share
> these lessons and as a result I would log into their room and drag the
> saved whiteboard file from my folder into their room folder in the folder
> tree (rather than copy and paste of course, as this option is not
> available)... and hey presto they could use it, saving preparation time...
> but if I wanted to reuse the file for myself again... I would need to go
> back to the other teachers folder... and drag it back into mine.😂 It would
> be great to create more of these files and save them locally and upload
> them for future use. I am almost sure that I tested this perhaps 2 years
> back... I will check my backups. Another example I had played around with
> was creating a chess board and pieces (very simple and basic.... but the
> same approach).
>

Well,

WB can be saved (in internal format) and then re-used
But not downloaded (since it can't be uploaded anyway ... )



>
> All the best.
>
> Sent from my iPhone
>
> On Oct 27, 2020, at 6:50 PM, Maxim Solodovnik <so...@gmail.com>
> wrote:
>
> AFAIR save whiteboard as PDF is implemented via download PDF file
> Or you are talking about "Save whiteboard"? it saves whiteboard to the
> tree, BUT this is NOT PDF ...
> this is JSON and I'm not sure why do you need to download it ....
>
> On Tue, 27 Oct 2020 at 22:22, Robert Savickas <ro...@savickas.us> wrote:
>
>> Dear Maxim and Thomas,
>>
>> I installed the latest OM afresh, not updating the old version. So,
>> Applications Context file should be current. I did NOT edit it.
>>
>> My uploaded files can be downloaded without a problem at all. But the PDF
>> files saved from the whiteboard --- not at all... Same problem as that
>> indicated by Thomas.
>>
>> Thank you.
>> Robert
>>
>> *From: *Thomas Scholzen <ts...@buche17.de>
>> *To: *user@openmeetings.apache.org
>> *CC: *Maxim Solodovnik <so...@gmail.com>
>> *Received: *Oct 27, 2020 10:45:19
>> *Subject: *Re: Download whiteboard file
>>
>> Yes, after upload I can download a PDF. But not a PDF that was generated
>> from the whiteboard.
>>
>>
>>
>> Am 27.10.2020 14:57, schrieb Maxim Solodovnik:
>>
>> just have tested on https://om.alteametasoft.com:8443/next
>> uploaded PDF is downloadable as "PDF" and "Original"
>>
>> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <so...@gmail.com>
>> wrote:
>>
>> hello,
>>
>> by design downloadable types are: images, documents and recordings
>>
>> Whiteboard saved as PNG or PDF should be downloadable, will try to
>> double-check
>>
>> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <ts...@buche17.de>
>> wrote:
>>
>> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc files
>> after I uploaded them. I can not download .avi files (even after fresh
>> upload) and .pdf files generated by saving the whiteboard.
>>
>>
>>
>> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>>
>> Hi Robert,
>>
>> I just checked and I also can not download documents from the folder
>> view. However, I can download the content of the whiteboard by using
>> "actions" from the menu and "download as PDF".
>>
>> Regards,
>> Thomas
>>
>>
>>
>> Am 27.10.2020 08:58, schrieb Robert Savickas:
>>
>> Dear friends,
>>
>> I am sure the question below has already been asked, and probably falls
>> into the category of silly questions. Nevertheless, I will ask, as I need
>> to use this feature in a meeting that occurs in just a few hours...
>>
>> I did some work in the whiteboard and saved it in a pdf file, which
>> appears in the list of files for the given meeting room. However, when I
>> try to download it to the local disk of my Ubuntu 20.04 laptop, the
>> download button seems disabled. I have been trying to figure it out, but
>> seems in vain.
>>
>> I am the administrator; so, have all the rights...
>>
>> Could anyone suggest what I might be doing wrong?
>>
>> Thank you very much.
>> Robert
>>
>>
>>
>>
>> --
>> Best regards,
>> Maxim
>>
>>
>>
>> --
>> Best regards,
>> Maxim
>>
>>
>
> --
> Best regards,
> Maxim
>
>

-- 
Best regards,
Maxim

Re: Download whiteboard file

[Denis Noctor <de...@gmail.com>]

Hi there Maxim. I think saving and downloading the whiteboard would be a great idea. For example, I’ve generated a few exercises in the past... where students needed to drag and drop the names of parts of a car which I had pre-prepared on a whiteboard. (I simply dragged a pdf file or image onto the whiteboard and then created a series of text boxes (or labels in this context)... and students were able to drag the corresponding labels to the relevant parts and so on. My teachers often asked me if I could share these lessons and as a result I would log into their room and drag the saved whiteboard file from my folder into their room folder in the folder tree (rather than copy and paste of course, as this option is not available)... and hey presto they could use it, saving preparation time... but if I wanted to reuse the file for myself again... I would need to go back to the other teachers folder... and drag it back into mine.😂 It would be great to create more of these files and save them locally and upload them for future use. I am almost sure that I tested this perhaps 2 years back... I will check my backups. Another example I had played around with was creating a chess board and pieces (very simple and basic.... but the same approach).

All the best.

Sent from my iPhone

> On Oct 27, 2020, at 6:50 PM, Maxim Solodovnik <so...@gmail.com> wrote:
> 
> AFAIR save whiteboard as PDF is implemented via download PDF file
> Or you are talking about "Save whiteboard"? it saves whiteboard to the tree, BUT this is NOT PDF ...
> this is JSON and I'm not sure why do you need to download it ....
> 
>> On Tue, 27 Oct 2020 at 22:22, Robert Savickas <ro...@savickas.us> wrote:
>> Dear Maxim and Thomas,
>> 
>> I installed the latest OM afresh, not updating the old version. So, Applications Context file should be current. I did NOT edit it. 
>> 
>> My uploaded files can be downloaded without a problem at all. But the PDF files saved from the whiteboard --- not at all... Same problem as that indicated by Thomas. 
>> 
>> Thank you.
>> Robert
>> 
>> From: Thomas Scholzen <ts...@buche17.de>
>> To: user@openmeetings.apache.org
>> CC: Maxim Solodovnik <so...@gmail.com>
>> Received: Oct 27, 2020 10:45:19
>> Subject: Re: Download whiteboard file
>> 
>> Yes, after upload I can download a PDF. But not a PDF that was generated from the whiteboard.
>> 
>>  
>> 
>> 
>> Am 27.10.2020 14:57, schrieb Maxim Solodovnik:
>> 
>>> just have tested on https://om.alteametasoft.com:8443/next
>>> uploaded PDF is downloadable as "PDF" and "Original"
>>> 
>>> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <so...@gmail.com> wrote:
>>> hello,
>>>  
>>> by design downloadable types are: images, documents and recordings
>>>  
>>> Whiteboard saved as PNG or PDF should be downloadable, will try to double-check
>>> 
>>> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <ts...@buche17.de> wrote:
>>> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc files after I uploaded them. I can not download .avi files (even after fresh upload) and .pdf files generated by saving the whiteboard.
>>> 
>>>  
>>> 
>>> 
>>> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>>> 
>>> Hi Robert,
>>> 
>>> I just checked and I also can not download documents from the folder view. However, I can download the content of the whiteboard by using "actions" from the menu and "download as PDF".
>>> 
>>> Regards,
>>> Thomas
>>> 
>>>  
>>> 
>>> 
>>> Am 27.10.2020 08:58, schrieb Robert Savickas:
>>> 
>>> Dear friends,
>>>  
>>> I am sure the question below has already been asked, and probably falls into the category of silly questions. Nevertheless, I will ask, as I need to use this feature in a meeting that occurs in just a few hours...
>>>  
>>> I did some work in the whiteboard and saved it in a pdf file, which appears in the list of files for the given meeting room. However, when I try to download it to the local disk of my Ubuntu 20.04 laptop, the download button seems disabled. I have been trying to figure it out, but seems in vain. 
>>>  
>>> I am the administrator; so, have all the rights...
>>>  
>>> Could anyone suggest what I might be doing wrong?
>>>  
>>> Thank you very much.
>>> Robert
>>>  
>>> 
>>>  
>>> -- 
>>> Best regards, 
>>> Maxim
>>> 
>>>  
>>> -- 
>>> Best regards, 
>>> Maxim
> 
> 
> -- 
> Best regards,
> Maxim

Re: Download whiteboard file

[Maxim Solodovnik <so...@gmail.com>]

Every "silly question" most probably highlights UX issue ...
Please let us know if you see how user interface can be made more intuitive
:)

On Wed, 28 Oct 2020 at 14:02, Robert Savickas <ro...@gmail.com> wrote:

> As I supposed before: this was a silly question on my part. Please forgive
> me for not being aware of the options (2) and (3) that you mentioned. They
> are what I sought. I am becoming more familiar with OM. Thank you.
>
> On Wed, Oct 28, 2020, 02:29 Maxim Solodovnik <so...@gmail.com> wrote:
>
>> Well,
>>
>> it sounds like we are talking about different things
>>
>> Currently there are 3 download options for WB
>> 1) *diskette icon* in WB tools - will save WB in internal format, you
>> can then load saved WB and use it's objects (no download)
>> 2) Menu -> Action -> *Download as PDF* - will convert current WB to PDF
>> format and will show you "save as" dialog
>> 3) Menu -> Action -> *Download as PNG* - will convert current WB to PNG
>> (current slide only) format and will show you "save as" dialog
>>
>> which option are you using?
>>
>> On Wed, 28 Oct 2020 at 13:15, Robert Savickas <ro...@gmail.com>
>> wrote:
>>
>>> Maxim,
>>>
>>> Thank you. For now, i just need the pdf file. So, if you are saying it
>>> is already being saved, that's perfect!  However, I could not find it
>>> anywhere on my machine. For example, when i saved the whiteboard image to
>>> file Lenta.pdf, it appears among the files attributed to this meeting room,
>>> but I could not find Lenta.pdf anywhere on the hard drive... and
>>> downloading it from the meeting room is disabled (I still can download the
>>> files that I uploaded, but not pdf image of the board).
>>>
>>> An unrelated question. I took about one entire day to translate all of
>>> the interface into the Lithuanian language. So, now I have OM in
>>> Lithuanian, for some of the very few (senior-age) users who are still not
>>> comfortable with English.  Do you want me to send you the *_lt* file for
>>> inclusion in OM asortiment of languages?
>>>
>>> Thank you.
>>> Robert
>>>
>>> On Tue, Oct 27, 2020, 20:51 Maxim Solodovnik <so...@gmail.com>
>>> wrote:
>>>
>>>> AFAIR save whiteboard as PDF is implemented via download PDF file
>>>> Or you are talking about "Save whiteboard"? it saves whiteboard to the
>>>> tree, BUT this is NOT PDF ...
>>>> this is JSON and I'm not sure why do you need to download it ....
>>>>
>>>> On Tue, 27 Oct 2020 at 22:22, Robert Savickas <ro...@savickas.us>
>>>> wrote:
>>>>
>>>>> Dear Maxim and Thomas,
>>>>>
>>>>> I installed the latest OM afresh, not updating the old version. So,
>>>>> Applications Context file should be current. I did NOT edit it.
>>>>>
>>>>> My uploaded files can be downloaded without a problem at all. But the
>>>>> PDF files saved from the whiteboard --- not at all... Same problem as that
>>>>> indicated by Thomas.
>>>>>
>>>>> Thank you.
>>>>> Robert
>>>>>
>>>>> *From: *Thomas Scholzen <ts...@buche17.de>
>>>>> *To: *user@openmeetings.apache.org
>>>>> *CC: *Maxim Solodovnik <so...@gmail.com>
>>>>> *Received: *Oct 27, 2020 10:45:19
>>>>> *Subject: *Re: Download whiteboard file
>>>>>
>>>>> Yes, after upload I can download a PDF. But not a PDF that was
>>>>> generated from the whiteboard.
>>>>>
>>>>>
>>>>>
>>>>> Am 27.10.2020 14:57, schrieb Maxim Solodovnik:
>>>>>
>>>>> just have tested on https://om.alteametasoft.com:8443/next
>>>>> uploaded PDF is downloadable as "PDF" and "Original"
>>>>>
>>>>> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <so...@gmail.com>
>>>>> wrote:
>>>>>
>>>>> hello,
>>>>>
>>>>> by design downloadable types are: images, documents and recordings
>>>>>
>>>>> Whiteboard saved as PNG or PDF should be downloadable, will try to
>>>>> double-check
>>>>>
>>>>> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <ts...@buche17.de>
>>>>> wrote:
>>>>>
>>>>> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc files
>>>>> after I uploaded them. I can not download .avi files (even after fresh
>>>>> upload) and .pdf files generated by saving the whiteboard.
>>>>>
>>>>>
>>>>>
>>>>> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>>>>>
>>>>> Hi Robert,
>>>>>
>>>>> I just checked and I also can not download documents from the folder
>>>>> view. However, I can download the content of the whiteboard by using
>>>>> "actions" from the menu and "download as PDF".
>>>>>
>>>>> Regards,
>>>>> Thomas
>>>>>
>>>>>
>>>>>
>>>>> Am 27.10.2020 08:58, schrieb Robert Savickas:
>>>>>
>>>>> Dear friends,
>>>>>
>>>>> I am sure the question below has already been asked, and probably
>>>>> falls into the category of silly questions. Nevertheless, I will ask, as I
>>>>> need to use this feature in a meeting that occurs in just a few hours...
>>>>>
>>>>> I did some work in the whiteboard and saved it in a pdf file, which
>>>>> appears in the list of files for the given meeting room. However, when I
>>>>> try to download it to the local disk of my Ubuntu 20.04 laptop, the
>>>>> download button seems disabled. I have been trying to figure it out, but
>>>>> seems in vain.
>>>>>
>>>>> I am the administrator; so, have all the rights...
>>>>>
>>>>> Could anyone suggest what I might be doing wrong?
>>>>>
>>>>> Thank you very much.
>>>>> Robert
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Best regards,
>>>>> Maxim
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Best regards,
>>>>> Maxim
>>>>>
>>>>>
>>>>
>>>> --
>>>> Best regards,
>>>> Maxim
>>>>
>>>
>>
>> --
>> Best regards,
>> Maxim
>>
>

-- 
Best regards,
Maxim

Re: Download whiteboard file

[Robert Savickas <ro...@gmail.com>]

As I supposed before: this was a silly question on my part. Please forgive
me for not being aware of the options (2) and (3) that you mentioned. They
are what I sought. I am becoming more familiar with OM. Thank you.

On Wed, Oct 28, 2020, 02:29 Maxim Solodovnik <so...@gmail.com> wrote:

> Well,
>
> it sounds like we are talking about different things
>
> Currently there are 3 download options for WB
> 1) *diskette icon* in WB tools - will save WB in internal format, you can
> then load saved WB and use it's objects (no download)
> 2) Menu -> Action -> *Download as PDF* - will convert current WB to PDF
> format and will show you "save as" dialog
> 3) Menu -> Action -> *Download as PNG* - will convert current WB to PNG
> (current slide only) format and will show you "save as" dialog
>
> which option are you using?
>
> On Wed, 28 Oct 2020 at 13:15, Robert Savickas <ro...@gmail.com>
> wrote:
>
>> Maxim,
>>
>> Thank you. For now, i just need the pdf file. So, if you are saying it is
>> already being saved, that's perfect!  However, I could not find it anywhere
>> on my machine. For example, when i saved the whiteboard image to file
>> Lenta.pdf, it appears among the files attributed to this meeting room, but
>> I could not find Lenta.pdf anywhere on the hard drive... and downloading it
>> from the meeting room is disabled (I still can download the files that I
>> uploaded, but not pdf image of the board).
>>
>> An unrelated question. I took about one entire day to translate all of
>> the interface into the Lithuanian language. So, now I have OM in
>> Lithuanian, for some of the very few (senior-age) users who are still not
>> comfortable with English.  Do you want me to send you the *_lt* file for
>> inclusion in OM asortiment of languages?
>>
>> Thank you.
>> Robert
>>
>> On Tue, Oct 27, 2020, 20:51 Maxim Solodovnik <so...@gmail.com>
>> wrote:
>>
>>> AFAIR save whiteboard as PDF is implemented via download PDF file
>>> Or you are talking about "Save whiteboard"? it saves whiteboard to the
>>> tree, BUT this is NOT PDF ...
>>> this is JSON and I'm not sure why do you need to download it ....
>>>
>>> On Tue, 27 Oct 2020 at 22:22, Robert Savickas <ro...@savickas.us>
>>> wrote:
>>>
>>>> Dear Maxim and Thomas,
>>>>
>>>> I installed the latest OM afresh, not updating the old version. So,
>>>> Applications Context file should be current. I did NOT edit it.
>>>>
>>>> My uploaded files can be downloaded without a problem at all. But the
>>>> PDF files saved from the whiteboard --- not at all... Same problem as that
>>>> indicated by Thomas.
>>>>
>>>> Thank you.
>>>> Robert
>>>>
>>>> *From: *Thomas Scholzen <ts...@buche17.de>
>>>> *To: *user@openmeetings.apache.org
>>>> *CC: *Maxim Solodovnik <so...@gmail.com>
>>>> *Received: *Oct 27, 2020 10:45:19
>>>> *Subject: *Re: Download whiteboard file
>>>>
>>>> Yes, after upload I can download a PDF. But not a PDF that was
>>>> generated from the whiteboard.
>>>>
>>>>
>>>>
>>>> Am 27.10.2020 14:57, schrieb Maxim Solodovnik:
>>>>
>>>> just have tested on https://om.alteametasoft.com:8443/next
>>>> uploaded PDF is downloadable as "PDF" and "Original"
>>>>
>>>> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <so...@gmail.com>
>>>> wrote:
>>>>
>>>> hello,
>>>>
>>>> by design downloadable types are: images, documents and recordings
>>>>
>>>> Whiteboard saved as PNG or PDF should be downloadable, will try to
>>>> double-check
>>>>
>>>> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <ts...@buche17.de>
>>>> wrote:
>>>>
>>>> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc files
>>>> after I uploaded them. I can not download .avi files (even after fresh
>>>> upload) and .pdf files generated by saving the whiteboard.
>>>>
>>>>
>>>>
>>>> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>>>>
>>>> Hi Robert,
>>>>
>>>> I just checked and I also can not download documents from the folder
>>>> view. However, I can download the content of the whiteboard by using
>>>> "actions" from the menu and "download as PDF".
>>>>
>>>> Regards,
>>>> Thomas
>>>>
>>>>
>>>>
>>>> Am 27.10.2020 08:58, schrieb Robert Savickas:
>>>>
>>>> Dear friends,
>>>>
>>>> I am sure the question below has already been asked, and probably falls
>>>> into the category of silly questions. Nevertheless, I will ask, as I need
>>>> to use this feature in a meeting that occurs in just a few hours...
>>>>
>>>> I did some work in the whiteboard and saved it in a pdf file, which
>>>> appears in the list of files for the given meeting room. However, when I
>>>> try to download it to the local disk of my Ubuntu 20.04 laptop, the
>>>> download button seems disabled. I have been trying to figure it out, but
>>>> seems in vain.
>>>>
>>>> I am the administrator; so, have all the rights...
>>>>
>>>> Could anyone suggest what I might be doing wrong?
>>>>
>>>> Thank you very much.
>>>> Robert
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> Best regards,
>>>> Maxim
>>>>
>>>>
>>>>
>>>> --
>>>> Best regards,
>>>> Maxim
>>>>
>>>>
>>>
>>> --
>>> Best regards,
>>> Maxim
>>>
>>
>
> --
> Best regards,
> Maxim
>

Re: Download whiteboard file

[Maxim Solodovnik <so...@gmail.com>]

Well,

it sounds like we are talking about different things

Currently there are 3 download options for WB
1) *diskette icon* in WB tools - will save WB in internal format, you can
then load saved WB and use it's objects (no download)
2) Menu -> Action -> *Download as PDF* - will convert current WB to PDF
format and will show you "save as" dialog
3) Menu -> Action -> *Download as PNG* - will convert current WB to PNG
(current slide only) format and will show you "save as" dialog

which option are you using?

On Wed, 28 Oct 2020 at 13:15, Robert Savickas <ro...@gmail.com> wrote:

> Maxim,
>
> Thank you. For now, i just need the pdf file. So, if you are saying it is
> already being saved, that's perfect!  However, I could not find it anywhere
> on my machine. For example, when i saved the whiteboard image to file
> Lenta.pdf, it appears among the files attributed to this meeting room, but
> I could not find Lenta.pdf anywhere on the hard drive... and downloading it
> from the meeting room is disabled (I still can download the files that I
> uploaded, but not pdf image of the board).
>
> An unrelated question. I took about one entire day to translate all of the
> interface into the Lithuanian language. So, now I have OM in Lithuanian,
> for some of the very few (senior-age) users who are still not comfortable
> with English.  Do you want me to send you the *_lt* file for inclusion in
> OM asortiment of languages?
>
> Thank you.
> Robert
>
> On Tue, Oct 27, 2020, 20:51 Maxim Solodovnik <so...@gmail.com> wrote:
>
>> AFAIR save whiteboard as PDF is implemented via download PDF file
>> Or you are talking about "Save whiteboard"? it saves whiteboard to the
>> tree, BUT this is NOT PDF ...
>> this is JSON and I'm not sure why do you need to download it ....
>>
>> On Tue, 27 Oct 2020 at 22:22, Robert Savickas <ro...@savickas.us> wrote:
>>
>>> Dear Maxim and Thomas,
>>>
>>> I installed the latest OM afresh, not updating the old version. So,
>>> Applications Context file should be current. I did NOT edit it.
>>>
>>> My uploaded files can be downloaded without a problem at all. But the
>>> PDF files saved from the whiteboard --- not at all... Same problem as that
>>> indicated by Thomas.
>>>
>>> Thank you.
>>> Robert
>>>
>>> *From: *Thomas Scholzen <ts...@buche17.de>
>>> *To: *user@openmeetings.apache.org
>>> *CC: *Maxim Solodovnik <so...@gmail.com>
>>> *Received: *Oct 27, 2020 10:45:19
>>> *Subject: *Re: Download whiteboard file
>>>
>>> Yes, after upload I can download a PDF. But not a PDF that was generated
>>> from the whiteboard.
>>>
>>>
>>>
>>> Am 27.10.2020 14:57, schrieb Maxim Solodovnik:
>>>
>>> just have tested on https://om.alteametasoft.com:8443/next
>>> uploaded PDF is downloadable as "PDF" and "Original"
>>>
>>> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <so...@gmail.com>
>>> wrote:
>>>
>>> hello,
>>>
>>> by design downloadable types are: images, documents and recordings
>>>
>>> Whiteboard saved as PNG or PDF should be downloadable, will try to
>>> double-check
>>>
>>> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <ts...@buche17.de>
>>> wrote:
>>>
>>> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc files
>>> after I uploaded them. I can not download .avi files (even after fresh
>>> upload) and .pdf files generated by saving the whiteboard.
>>>
>>>
>>>
>>> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>>>
>>> Hi Robert,
>>>
>>> I just checked and I also can not download documents from the folder
>>> view. However, I can download the content of the whiteboard by using
>>> "actions" from the menu and "download as PDF".
>>>
>>> Regards,
>>> Thomas
>>>
>>>
>>>
>>> Am 27.10.2020 08:58, schrieb Robert Savickas:
>>>
>>> Dear friends,
>>>
>>> I am sure the question below has already been asked, and probably falls
>>> into the category of silly questions. Nevertheless, I will ask, as I need
>>> to use this feature in a meeting that occurs in just a few hours...
>>>
>>> I did some work in the whiteboard and saved it in a pdf file, which
>>> appears in the list of files for the given meeting room. However, when I
>>> try to download it to the local disk of my Ubuntu 20.04 laptop, the
>>> download button seems disabled. I have been trying to figure it out, but
>>> seems in vain.
>>>
>>> I am the administrator; so, have all the rights...
>>>
>>> Could anyone suggest what I might be doing wrong?
>>>
>>> Thank you very much.
>>> Robert
>>>
>>>
>>>
>>>
>>> --
>>> Best regards,
>>> Maxim
>>>
>>>
>>>
>>> --
>>> Best regards,
>>> Maxim
>>>
>>>
>>
>> --
>> Best regards,
>> Maxim
>>
>

-- 
Best regards,
Maxim

Re: Download whiteboard file

[Robert Savickas <ro...@gmail.com>]

Maxim,

Thank you. For now, i just need the pdf file. So, if you are saying it is
already being saved, that's perfect!  However, I could not find it anywhere
on my machine. For example, when i saved the whiteboard image to file
Lenta.pdf, it appears among the files attributed to this meeting room, but
I could not find Lenta.pdf anywhere on the hard drive... and downloading it
from the meeting room is disabled (I still can download the files that I
uploaded, but not pdf image of the board).

An unrelated question. I took about one entire day to translate all of the
interface into the Lithuanian language. So, now I have OM in Lithuanian,
for some of the very few (senior-age) users who are still not comfortable
with English.  Do you want me to send you the *_lt* file for inclusion in
OM asortiment of languages?

Thank you.
Robert

On Tue, Oct 27, 2020, 20:51 Maxim Solodovnik <so...@gmail.com> wrote:

> AFAIR save whiteboard as PDF is implemented via download PDF file
> Or you are talking about "Save whiteboard"? it saves whiteboard to the
> tree, BUT this is NOT PDF ...
> this is JSON and I'm not sure why do you need to download it ....
>
> On Tue, 27 Oct 2020 at 22:22, Robert Savickas <ro...@savickas.us> wrote:
>
>> Dear Maxim and Thomas,
>>
>> I installed the latest OM afresh, not updating the old version. So,
>> Applications Context file should be current. I did NOT edit it.
>>
>> My uploaded files can be downloaded without a problem at all. But the PDF
>> files saved from the whiteboard --- not at all... Same problem as that
>> indicated by Thomas.
>>
>> Thank you.
>> Robert
>>
>> *From: *Thomas Scholzen <ts...@buche17.de>
>> *To: *user@openmeetings.apache.org
>> *CC: *Maxim Solodovnik <so...@gmail.com>
>> *Received: *Oct 27, 2020 10:45:19
>> *Subject: *Re: Download whiteboard file
>>
>> Yes, after upload I can download a PDF. But not a PDF that was generated
>> from the whiteboard.
>>
>>
>>
>> Am 27.10.2020 14:57, schrieb Maxim Solodovnik:
>>
>> just have tested on https://om.alteametasoft.com:8443/next
>> uploaded PDF is downloadable as "PDF" and "Original"
>>
>> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <so...@gmail.com>
>> wrote:
>>
>> hello,
>>
>> by design downloadable types are: images, documents and recordings
>>
>> Whiteboard saved as PNG or PDF should be downloadable, will try to
>> double-check
>>
>> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <ts...@buche17.de>
>> wrote:
>>
>> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc files
>> after I uploaded them. I can not download .avi files (even after fresh
>> upload) and .pdf files generated by saving the whiteboard.
>>
>>
>>
>> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>>
>> Hi Robert,
>>
>> I just checked and I also can not download documents from the folder
>> view. However, I can download the content of the whiteboard by using
>> "actions" from the menu and "download as PDF".
>>
>> Regards,
>> Thomas
>>
>>
>>
>> Am 27.10.2020 08:58, schrieb Robert Savickas:
>>
>> Dear friends,
>>
>> I am sure the question below has already been asked, and probably falls
>> into the category of silly questions. Nevertheless, I will ask, as I need
>> to use this feature in a meeting that occurs in just a few hours...
>>
>> I did some work in the whiteboard and saved it in a pdf file, which
>> appears in the list of files for the given meeting room. However, when I
>> try to download it to the local disk of my Ubuntu 20.04 laptop, the
>> download button seems disabled. I have been trying to figure it out, but
>> seems in vain.
>>
>> I am the administrator; so, have all the rights...
>>
>> Could anyone suggest what I might be doing wrong?
>>
>> Thank you very much.
>> Robert
>>
>>
>>
>>
>> --
>> Best regards,
>> Maxim
>>
>>
>>
>> --
>> Best regards,
>> Maxim
>>
>>
>
> --
> Best regards,
> Maxim
>

Re: Download whiteboard file

[Maxim Solodovnik <so...@gmail.com>]

AFAIR save whiteboard as PDF is implemented via download PDF file
Or you are talking about "Save whiteboard"? it saves whiteboard to the
tree, BUT this is NOT PDF ...
this is JSON and I'm not sure why do you need to download it ....

On Tue, 27 Oct 2020 at 22:22, Robert Savickas <ro...@savickas.us> wrote:

> Dear Maxim and Thomas,
>
> I installed the latest OM afresh, not updating the old version. So,
> Applications Context file should be current. I did NOT edit it.
>
> My uploaded files can be downloaded without a problem at all. But the PDF
> files saved from the whiteboard --- not at all... Same problem as that
> indicated by Thomas.
>
> Thank you.
> Robert
>
> *From: *Thomas Scholzen <ts...@buche17.de>
> *To: *user@openmeetings.apache.org
> *CC: *Maxim Solodovnik <so...@gmail.com>
> *Received: *Oct 27, 2020 10:45:19
> *Subject: *Re: Download whiteboard file
>
> Yes, after upload I can download a PDF. But not a PDF that was generated
> from the whiteboard.
>
>
>
> Am 27.10.2020 14:57, schrieb Maxim Solodovnik:
>
> just have tested on https://om.alteametasoft.com:8443/next
> uploaded PDF is downloadable as "PDF" and "Original"
>
> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <so...@gmail.com>
> wrote:
>
> hello,
>
> by design downloadable types are: images, documents and recordings
>
> Whiteboard saved as PNG or PDF should be downloadable, will try to
> double-check
>
> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <ts...@buche17.de>
> wrote:
>
> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc files after
> I uploaded them. I can not download .avi files (even after fresh upload)
> and .pdf files generated by saving the whiteboard.
>
>
>
> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>
> Hi Robert,
>
> I just checked and I also can not download documents from the folder view.
> However, I can download the content of the whiteboard by using "actions"
> from the menu and "download as PDF".
>
> Regards,
> Thomas
>
>
>
> Am 27.10.2020 08:58, schrieb Robert Savickas:
>
> Dear friends,
>
> I am sure the question below has already been asked, and probably falls
> into the category of silly questions. Nevertheless, I will ask, as I need
> to use this feature in a meeting that occurs in just a few hours...
>
> I did some work in the whiteboard and saved it in a pdf file, which
> appears in the list of files for the given meeting room. However, when I
> try to download it to the local disk of my Ubuntu 20.04 laptop, the
> download button seems disabled. I have been trying to figure it out, but
> seems in vain.
>
> I am the administrator; so, have all the rights...
>
> Could anyone suggest what I might be doing wrong?
>
> Thank you very much.
> Robert
>
>
>
>
> --
> Best regards,
> Maxim
>
>
>
> --
> Best regards,
> Maxim
>
>

-- 
Best regards,
Maxim

Re: Download whiteboard file

[Thomas Scholzen <ts...@buche17.de>]

Yes, after upload I can download a PDF. But not a PDF that was generated
from the whiteboard.

Am 27.10.2020 14:57, schrieb Maxim Solodovnik:

> just have tested on https://om.alteametasoft.com:8443/next 
> uploaded PDF is downloadable as "PDF" and "Original" 
> 
> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <so...@gmail.com> wrote: 
> hello, 
> 
> by design downloadable types are: images, documents and recordings 
> 
> Whiteboard saved as PNG or PDF should be downloadable, will try to double-check 
> 
> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <ts...@buche17.de> wrote: 
> 
> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc files after I uploaded them. I can not download .avi files (even after fresh upload) and .pdf files generated by saving the whiteboard.
> 
> Am 27.10.2020 13:30, schrieb Thomas Scholzen: 
> 
> Hi Robert, 
> 
> I just checked and I also can not download documents from the folder view. However, I can download the content of the whiteboard by using "actions" from the menu and "download as PDF". 
> 
> Regards,
> Thomas
> 
> Am 27.10.2020 08:58, schrieb Robert Savickas: 
> 
> Dear friends, 
> 
> I am sure the question below has already been asked, and probably falls into the category of silly questions. Nevertheless, I will ask, as I need to use this feature in a meeting that occurs in just a few hours... 
> 
> I did some work in the whiteboard and saved it in a pdf file, which appears in the list of files for the given meeting room. However, when I try to download it to the local disk of my Ubuntu 20.04 laptop, the download button seems disabled. I have been trying to figure it out, but seems in vain.  
> 
> I am the administrator; so, have all the rights... 
> 
> Could anyone suggest what I might be doing wrong? 
> 
> Thank you very much. 
> Robert

  -- 

Best regards,
Maxim 
  -- 

Best regards,
Maxim

Re: Download whiteboard file

[Maxim Solodovnik <so...@gmail.com>]

just have tested on https://om.alteametasoft.com:8443/next
uploaded PDF is downloadable as "PDF" and "Original"

On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <so...@gmail.com> wrote:

> hello,
>
> by design downloadable types are: images, documents and recordings
>
> Whiteboard saved as PNG or PDF should be downloadable, will try to
> double-check
>
> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <ts...@buche17.de>
> wrote:
>
>> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc files
>> after I uploaded them. I can not download .avi files (even after fresh
>> upload) and .pdf files generated by saving the whiteboard.
>>
>>
>>
>> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>>
>> Hi Robert,
>>
>> I just checked and I also can not download documents from the folder
>> view. However, I can download the content of the whiteboard by using
>> "actions" from the menu and "download as PDF".
>>
>> Regards,
>> Thomas
>>
>>
>>
>> Am 27.10.2020 08:58, schrieb Robert Savickas:
>>
>> Dear friends,
>>
>> I am sure the question below has already been asked, and probably falls
>> into the category of silly questions. Nevertheless, I will ask, as I need
>> to use this feature in a meeting that occurs in just a few hours...
>>
>> I did some work in the whiteboard and saved it in a pdf file, which
>> appears in the list of files for the given meeting room. However, when I
>> try to download it to the local disk of my Ubuntu 20.04 laptop, the
>> download button seems disabled. I have been trying to figure it out, but
>> seems in vain.
>>
>> I am the administrator; so, have all the rights...
>>
>> Could anyone suggest what I might be doing wrong?
>>
>> Thank you very much.
>> Robert
>>
>>
>>
>
> --
> Best regards,
> Maxim
>


-- 
Best regards,
Maxim

Re: Download whiteboard file

[Maxim Solodovnik <so...@gmail.com>]

hello,

by design downloadable types are: images, documents and recordings

Whiteboard saved as PNG or PDF should be downloadable, will try to
double-check

On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <ts...@buche17.de> wrote:

> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc files after
> I uploaded them. I can not download .avi files (even after fresh upload)
> and .pdf files generated by saving the whiteboard.
>
>
>
> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>
> Hi Robert,
>
> I just checked and I also can not download documents from the folder view.
> However, I can download the content of the whiteboard by using "actions"
> from the menu and "download as PDF".
>
> Regards,
> Thomas
>
>
>
> Am 27.10.2020 08:58, schrieb Robert Savickas:
>
> Dear friends,
>
> I am sure the question below has already been asked, and probably falls
> into the category of silly questions. Nevertheless, I will ask, as I need
> to use this feature in a meeting that occurs in just a few hours...
>
> I did some work in the whiteboard and saved it in a pdf file, which
> appears in the list of files for the given meeting room. However, when I
> try to download it to the local disk of my Ubuntu 20.04 laptop, the
> download button seems disabled. I have been trying to figure it out, but
> seems in vain.
>
> I am the administrator; so, have all the rights...
>
> Could anyone suggest what I might be doing wrong?
>
> Thank you very much.
> Robert
>
>
>

-- 
Best regards,
Maxim

Re: Download whiteboard file

[Thomas Scholzen <ts...@buche17.de>]

I checked in detail. I can download .jpg, .pdf, .rtf. and .doc files
after I uploaded them. I can not download .avi files (even after fresh
upload) and .pdf files generated by saving the whiteboard.

Am 27.10.2020 13:30, schrieb Thomas Scholzen:

> Hi Robert, 
> 
> I just checked and I also can not download documents from the folder view. However, I can download the content of the whiteboard by using "actions" from the menu and "download as PDF". 
> 
> Regards,
> Thomas
> 
> Am 27.10.2020 08:58, schrieb Robert Savickas:
> 
>> Dear friends, 
>> 
>> I am sure the question below has already been asked, and probably falls into the category of silly questions. Nevertheless, I will ask, as I need to use this feature in a meeting that occurs in just a few hours... 
>> 
>> I did some work in the whiteboard and saved it in a pdf file, which appears in the list of files for the given meeting room. However, when I try to download it to the local disk of my Ubuntu 20.04 laptop, the download button seems disabled. I have been trying to figure it out, but seems in vain.  
>> 
>> I am the administrator; so, have all the rights... 
>> 
>> Could anyone suggest what I might be doing wrong? 
>> 
>> Thank you very much. 
>> Robert

Re: Download whiteboard file

[Thomas Scholzen <ts...@buche17.de>]

Hi Robert, 

I just checked and I also can not download documents from the folder
view. However, I can download the content of the whiteboard by using
"actions" from the menu and "download as PDF". 

Regards,
Thomas

Am 27.10.2020 08:58, schrieb Robert Savickas:

> Dear friends, 
> 
> I am sure the question below has already been asked, and probably falls into the category of silly questions. Nevertheless, I will ask, as I need to use this feature in a meeting that occurs in just a few hours... 
> 
> I did some work in the whiteboard and saved it in a pdf file, which appears in the list of files for the given meeting room. However, when I try to download it to the local disk of my Ubuntu 20.04 laptop, the download button seems disabled. I have been trying to figure it out, but seems in vain.  
> 
> I am the administrator; so, have all the rights... 
> 
> Could anyone suggest what I might be doing wrong? 
> 
> Thank you very much. 
> Robert