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Posted to dev@kie.apache.org by Alex Porcelli <po...@apache.org> on 2025/02/18 16:04:17 UTC
[PROPOSAL] Add support information to website
There has been a growing number of community members [1][2][3][4]
either explicitly seeking commercial support or misinterpreting
community-driven efforts as commercial offerings. This confusion
creates inefficiencies for both users and contributors, leading to
repeated clarifications and misaligned expectations.
To address this, I'm proposing to add a dedicated section on the KIE
website, similar to Apache Camel’s approach [5][6], clearly outlining
how to engage with the community for support.
By doing this, we can better serve both open-source users and
businesses that rely on KIE technologies while reducing unnecessary
friction in support channels. I’d appreciate feedback on this proposal
and thoughts on how we can move forward with implementation.
Best,
Alex
[1] - https://kie.zulipchat.com/#narrow/channel/232677-drools/topic/Difference.20between.20drools.20version.208.20and.209.20and.2010/near/500383222
[2] - https://kie.zulipchat.com/#narrow/channel/232678-jbpm/topic/jbpm.20latest.20version.20can.20not.20support.20Spring6.20and.20Springboot3/near/499388709
[3] - https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/Unable.20to.20use.20abstract.20types.28serializable.29.20in.20Kogito.2010.2E0.2E0/near/497809100
[4] - https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/commercial.20support/near/497416600
[5] - https://camel.apache.org/community/support/
[6] - https://camel.apache.org/manual/commercial-camel-offerings.html
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Re: [PROPOSAL] Add support information to website
Posted by Jason Porter <li...@apache.org>.
+1
On 2025/02/18 16:04:17 Alex Porcelli wrote:
> There has been a growing number of community members [1][2][3][4]
> either explicitly seeking commercial support or misinterpreting
> community-driven efforts as commercial offerings. This confusion
> creates inefficiencies for both users and contributors, leading to
> repeated clarifications and misaligned expectations.
>
> To address this, I'm proposing to add a dedicated section on the KIE
> website, similar to Apache Camel’s approach [5][6], clearly outlining
> how to engage with the community for support.
>
> By doing this, we can better serve both open-source users and
> businesses that rely on KIE technologies while reducing unnecessary
> friction in support channels. I’d appreciate feedback on this proposal
> and thoughts on how we can move forward with implementation.
>
> Best,
> Alex
>
> [1] - https://kie.zulipchat.com/#narrow/channel/232677-drools/topic/Difference.20between.20drools.20version.208.20and.209.20and.2010/near/500383222
> [2] - https://kie.zulipchat.com/#narrow/channel/232678-jbpm/topic/jbpm.20latest.20version.20can.20not.20support.20Spring6.20and.20Springboot3/near/499388709
> [3] - https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/Unable.20to.20use.20abstract.20types.28serializable.29.20in.20Kogito.2010.2E0.2E0/near/497809100
> [4] - https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/commercial.20support/near/497416600
> [5] - https://camel.apache.org/community/support/
> [6] - https://camel.apache.org/manual/commercial-camel-offerings.html
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@kie.apache.org
> For additional commands, e-mail: dev-help@kie.apache.org
>
>
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Re: [PROPOSAL] Add support information to website
Posted by Tiago Bento <ti...@apache.org>.
+1, thanks Alex!
On Tue, Feb 18, 2025 at 2:10 PM Martin Weiler <mw...@apache.org> wrote:
>
> +1
>
> On 2025/02/18 17:35:09 Fabrizio Antonangeli wrote:
> > +1
> >
> > On Tue, 2025-02-18 at 18:23 +0100, Pere Fernandez (apache) wrote:
> > > +1
> > >
> > > On Tue, 18 Feb 2025 at 18:19, Alex Porcelli <al...@porcelli.me> wrote:
> > >
> > > > Matteo,
> > > >
> > > > Agreed
> > > >
> > > > I’d say that we should just copy Camel and adjust where needed.
> > > >
> > > > -
> > > > Alex
> > > >
> > > >
> > > >
> > > > On Tue, Feb 18, 2025 at 11:42 AM Matteo Mortari
> > > > <ma...@gmail.com>
> > > > wrote:
> > > >
> > > > > +1
> > > > > and I especially like the policy [1] which the Apache Camel
> > > > > placed on the
> > > > > services page
> > > > >
> > > > > thank you
> > > > >
> > > > > [1]
> > > > >
> > > > >
> > > > https://camel.apache.org/manual/commercial-camel-offerings.html#_policy_for_additions_to_this_page
> > > > >
> > > > > On Tue, 18 Feb 2025 at 17:30, Francisco Javier Tirado Sarti <
> > > > > ftirados@redhat.com> wrote:
> > > > >
> > > > > > +1
> > > > > >
> > > > > > On Tue, Feb 18, 2025 at 5:26 PM Enrique Gonzalez Martinez <
> > > > > > elguardian@gmail.com> wrote:
> > > > > >
> > > > > > > +1 it is ok.
> > > > > > >
> > > > > > > El mar, 18 feb 2025 a las 17:09, Tibor Zimányi
> > > > > > > (<tzimanyi@apache.org
> > > > > )
> > > > > > > escribió:
> > > > > > > >
> > > > > > > > +1, thank you.
> > > > > > > >
> > > > > > > >
> > > > > > > > Tibor
> > > > > > > >
> > > > > > > > Dňa ut 18. 2. 2025, 17:05 Alex Porcelli
> > > > > > > > <po...@apache.org>
> > > > > > > napísal(a):
> > > > > > > >
> > > > > > > > > There has been a growing number of community members
> > > > > > > > > [1][2][3][4]
> > > > > > > > > either explicitly seeking commercial support or
> > > > > > > > > misinterpreting
> > > > > > > > > community-driven efforts as commercial offerings. This
> > > > > > > > > confusion
> > > > > > > > > creates inefficiencies for both users and contributors,
> > > > > > > > > leading
> > > > to
> > > > > > > > > repeated clarifications and misaligned expectations.
> > > > > > > > >
> > > > > > > > > To address this, I'm proposing to add a dedicated section
> > > > > > > > > on the
> > > > > KIE
> > > > > > > > > website, similar to Apache Camel’s approach [5][6],
> > > > > > > > > clearly
> > > > > outlining
> > > > > > > > > how to engage with the community for support.
> > > > > > > > >
> > > > > > > > > By doing this, we can better serve both open-source users
> > > > > > > > > and
> > > > > > > > > businesses that rely on KIE technologies while reducing
> > > > unnecessary
> > > > > > > > > friction in support channels. I’d appreciate feedback on
> > > > > > > > > this
> > > > > > proposal
> > > > > > > > > and thoughts on how we can move forward with
> > > > > > > > > implementation.
> > > > > > > > >
> > > > > > > > > Best,
> > > > > > > > > Alex
> > > > > > > > >
> > > > > > > > > [1] -
> > > > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > > https://kie.zulipchat.com/#narrow/channel/232677-drools/topic/Difference.20between.20drools.20version.208.20and.209.20and.2010/near/500383222
> > > > > > > > > [2] -
> > > > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > > https://kie.zulipchat.com/#narrow/channel/232678-jbpm/topic/jbpm.20latest.20version.20can.20not.20support.20Spring6.20and.20Springboot3/near/499388709
> > > > > > > > > [3] -
> > > > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > > https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/Unable.20to.20use.20abstract.20types.28serializable.29.20in.20Kogito.2010.2E0.2E0/near/497809100
> > > > > > > > > [4] -
> > > > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > > https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/commercial.20support/near/497416600
> > > > > > > > > [5] - https://camel.apache.org/community/support/
> > > > > > > > > [6] -
> > > > > > https://camel.apache.org/manual/commercial-camel-offerings.html
> > > > > > > > >
> > > > > > > > >
> > > > > -----------------------------------------------------------------
> > > > > ----
> > > > > > > > > To unsubscribe, e-mail: dev-unsubscribe@kie.apache.org
> > > > > > > > > For additional commands, e-mail: dev-help@kie.apache.org
> > > > > > > > >
> > > > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > --
> > > > > > > Saludos, Enrique González Martínez :)
> > > > > > >
> > > > > > > -------------------------------------------------------------
> > > > > > > --------
> > > > > > > To unsubscribe, e-mail: dev-unsubscribe@kie.apache.org
> > > > > > > For additional commands, e-mail: dev-help@kie.apache.org
> > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > > >
> > > > > --
> > > > > Matteo Mortari
> > > > > youtube.com/@MatteoMortari
> > > > > linkedin.com/in/matteomortari
> > > > >
> > > >
> >
> >
> > ---------------------------------------------------------------------
> > To unsubscribe, e-mail: dev-unsubscribe@kie.apache.org
> > For additional commands, e-mail: dev-help@kie.apache.org
> >
> >
>
> ---------------------------------------------------------------------
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> For additional commands, e-mail: dev-help@kie.apache.org
>
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Re: [PROPOSAL] Add support information to website
Posted by Martin Weiler <mw...@apache.org>.
+1
On 2025/02/18 17:35:09 Fabrizio Antonangeli wrote:
> +1
>
> On Tue, 2025-02-18 at 18:23 +0100, Pere Fernandez (apache) wrote:
> > +1
> >
> > On Tue, 18 Feb 2025 at 18:19, Alex Porcelli <al...@porcelli.me> wrote:
> >
> > > Matteo,
> > >
> > > Agreed
> > >
> > > I’d say that we should just copy Camel and adjust where needed.
> > >
> > > -
> > > Alex
> > >
> > >
> > >
> > > On Tue, Feb 18, 2025 at 11:42 AM Matteo Mortari
> > > <ma...@gmail.com>
> > > wrote:
> > >
> > > > +1
> > > > and I especially like the policy [1] which the Apache Camel
> > > > placed on the
> > > > services page
> > > >
> > > > thank you
> > > >
> > > > [1]
> > > >
> > > >
> > > https://camel.apache.org/manual/commercial-camel-offerings.html#_policy_for_additions_to_this_page
> > > >
> > > > On Tue, 18 Feb 2025 at 17:30, Francisco Javier Tirado Sarti <
> > > > ftirados@redhat.com> wrote:
> > > >
> > > > > +1
> > > > >
> > > > > On Tue, Feb 18, 2025 at 5:26 PM Enrique Gonzalez Martinez <
> > > > > elguardian@gmail.com> wrote:
> > > > >
> > > > > > +1 it is ok.
> > > > > >
> > > > > > El mar, 18 feb 2025 a las 17:09, Tibor Zimányi
> > > > > > (<tzimanyi@apache.org
> > > > )
> > > > > > escribió:
> > > > > > >
> > > > > > > +1, thank you.
> > > > > > >
> > > > > > >
> > > > > > > Tibor
> > > > > > >
> > > > > > > Dňa ut 18. 2. 2025, 17:05 Alex Porcelli
> > > > > > > <po...@apache.org>
> > > > > > napísal(a):
> > > > > > >
> > > > > > > > There has been a growing number of community members
> > > > > > > > [1][2][3][4]
> > > > > > > > either explicitly seeking commercial support or
> > > > > > > > misinterpreting
> > > > > > > > community-driven efforts as commercial offerings. This
> > > > > > > > confusion
> > > > > > > > creates inefficiencies for both users and contributors,
> > > > > > > > leading
> > > to
> > > > > > > > repeated clarifications and misaligned expectations.
> > > > > > > >
> > > > > > > > To address this, I'm proposing to add a dedicated section
> > > > > > > > on the
> > > > KIE
> > > > > > > > website, similar to Apache Camel’s approach [5][6],
> > > > > > > > clearly
> > > > outlining
> > > > > > > > how to engage with the community for support.
> > > > > > > >
> > > > > > > > By doing this, we can better serve both open-source users
> > > > > > > > and
> > > > > > > > businesses that rely on KIE technologies while reducing
> > > unnecessary
> > > > > > > > friction in support channels. I’d appreciate feedback on
> > > > > > > > this
> > > > > proposal
> > > > > > > > and thoughts on how we can move forward with
> > > > > > > > implementation.
> > > > > > > >
> > > > > > > > Best,
> > > > > > > > Alex
> > > > > > > >
> > > > > > > > [1] -
> > > > > > > >
> > > > > >
> > > > >
> > > >
> > > https://kie.zulipchat.com/#narrow/channel/232677-drools/topic/Difference.20between.20drools.20version.208.20and.209.20and.2010/near/500383222
> > > > > > > > [2] -
> > > > > > > >
> > > > > >
> > > > >
> > > >
> > > https://kie.zulipchat.com/#narrow/channel/232678-jbpm/topic/jbpm.20latest.20version.20can.20not.20support.20Spring6.20and.20Springboot3/near/499388709
> > > > > > > > [3] -
> > > > > > > >
> > > > > >
> > > > >
> > > >
> > > https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/Unable.20to.20use.20abstract.20types.28serializable.29.20in.20Kogito.2010.2E0.2E0/near/497809100
> > > > > > > > [4] -
> > > > > > > >
> > > > > >
> > > > >
> > > >
> > > https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/commercial.20support/near/497416600
> > > > > > > > [5] - https://camel.apache.org/community/support/
> > > > > > > > [6] -
> > > > > https://camel.apache.org/manual/commercial-camel-offerings.html
> > > > > > > >
> > > > > > > >
> > > > -----------------------------------------------------------------
> > > > ----
> > > > > > > > To unsubscribe, e-mail: dev-unsubscribe@kie.apache.org
> > > > > > > > For additional commands, e-mail: dev-help@kie.apache.org
> > > > > > > >
> > > > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > --
> > > > > > Saludos, Enrique González Martínez :)
> > > > > >
> > > > > > -------------------------------------------------------------
> > > > > > --------
> > > > > > To unsubscribe, e-mail: dev-unsubscribe@kie.apache.org
> > > > > > For additional commands, e-mail: dev-help@kie.apache.org
> > > > > >
> > > > > >
> > > > >
> > > >
> > > >
> > > > --
> > > > Matteo Mortari
> > > > youtube.com/@MatteoMortari
> > > > linkedin.com/in/matteomortari
> > > >
> > >
>
>
> ---------------------------------------------------------------------
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> For additional commands, e-mail: dev-help@kie.apache.org
>
>
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Re: [PROPOSAL] Add support information to website
Posted by Fabrizio Antonangeli <fa...@apache.org>.
+1
On Tue, 2025-02-18 at 18:23 +0100, Pere Fernandez (apache) wrote:
> +1
>
> On Tue, 18 Feb 2025 at 18:19, Alex Porcelli <al...@porcelli.me> wrote:
>
> > Matteo,
> >
> > Agreed
> >
> > I’d say that we should just copy Camel and adjust where needed.
> >
> > -
> > Alex
> >
> >
> >
> > On Tue, Feb 18, 2025 at 11:42 AM Matteo Mortari
> > <ma...@gmail.com>
> > wrote:
> >
> > > +1
> > > and I especially like the policy [1] which the Apache Camel
> > > placed on the
> > > services page
> > >
> > > thank you
> > >
> > > [1]
> > >
> > >
> > https://camel.apache.org/manual/commercial-camel-offerings.html#_policy_for_additions_to_this_page
> > >
> > > On Tue, 18 Feb 2025 at 17:30, Francisco Javier Tirado Sarti <
> > > ftirados@redhat.com> wrote:
> > >
> > > > +1
> > > >
> > > > On Tue, Feb 18, 2025 at 5:26 PM Enrique Gonzalez Martinez <
> > > > elguardian@gmail.com> wrote:
> > > >
> > > > > +1 it is ok.
> > > > >
> > > > > El mar, 18 feb 2025 a las 17:09, Tibor Zimányi
> > > > > (<tzimanyi@apache.org
> > > )
> > > > > escribió:
> > > > > >
> > > > > > +1, thank you.
> > > > > >
> > > > > >
> > > > > > Tibor
> > > > > >
> > > > > > Dňa ut 18. 2. 2025, 17:05 Alex Porcelli
> > > > > > <po...@apache.org>
> > > > > napísal(a):
> > > > > >
> > > > > > > There has been a growing number of community members
> > > > > > > [1][2][3][4]
> > > > > > > either explicitly seeking commercial support or
> > > > > > > misinterpreting
> > > > > > > community-driven efforts as commercial offerings. This
> > > > > > > confusion
> > > > > > > creates inefficiencies for both users and contributors,
> > > > > > > leading
> > to
> > > > > > > repeated clarifications and misaligned expectations.
> > > > > > >
> > > > > > > To address this, I'm proposing to add a dedicated section
> > > > > > > on the
> > > KIE
> > > > > > > website, similar to Apache Camel’s approach [5][6],
> > > > > > > clearly
> > > outlining
> > > > > > > how to engage with the community for support.
> > > > > > >
> > > > > > > By doing this, we can better serve both open-source users
> > > > > > > and
> > > > > > > businesses that rely on KIE technologies while reducing
> > unnecessary
> > > > > > > friction in support channels. I’d appreciate feedback on
> > > > > > > this
> > > > proposal
> > > > > > > and thoughts on how we can move forward with
> > > > > > > implementation.
> > > > > > >
> > > > > > > Best,
> > > > > > > Alex
> > > > > > >
> > > > > > > [1] -
> > > > > > >
> > > > >
> > > >
> > >
> > https://kie.zulipchat.com/#narrow/channel/232677-drools/topic/Difference.20between.20drools.20version.208.20and.209.20and.2010/near/500383222
> > > > > > > [2] -
> > > > > > >
> > > > >
> > > >
> > >
> > https://kie.zulipchat.com/#narrow/channel/232678-jbpm/topic/jbpm.20latest.20version.20can.20not.20support.20Spring6.20and.20Springboot3/near/499388709
> > > > > > > [3] -
> > > > > > >
> > > > >
> > > >
> > >
> > https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/Unable.20to.20use.20abstract.20types.28serializable.29.20in.20Kogito.2010.2E0.2E0/near/497809100
> > > > > > > [4] -
> > > > > > >
> > > > >
> > > >
> > >
> > https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/commercial.20support/near/497416600
> > > > > > > [5] - https://camel.apache.org/community/support/
> > > > > > > [6] -
> > > > https://camel.apache.org/manual/commercial-camel-offerings.html
> > > > > > >
> > > > > > >
> > > -----------------------------------------------------------------
> > > ----
> > > > > > > To unsubscribe, e-mail: dev-unsubscribe@kie.apache.org
> > > > > > > For additional commands, e-mail: dev-help@kie.apache.org
> > > > > > >
> > > > > > >
> > > > >
> > > > >
> > > > >
> > > > > --
> > > > > Saludos, Enrique González Martínez :)
> > > > >
> > > > > -------------------------------------------------------------
> > > > > --------
> > > > > To unsubscribe, e-mail: dev-unsubscribe@kie.apache.org
> > > > > For additional commands, e-mail: dev-help@kie.apache.org
> > > > >
> > > > >
> > > >
> > >
> > >
> > > --
> > > Matteo Mortari
> > > youtube.com/@MatteoMortari
> > > linkedin.com/in/matteomortari
> > >
> >
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Re: [PROPOSAL] Add support information to website
Posted by "Pere Fernandez (apache)" <pe...@apache.org>.
+1
On Tue, 18 Feb 2025 at 18:19, Alex Porcelli <al...@porcelli.me> wrote:
> Matteo,
>
> Agreed
>
> I’d say that we should just copy Camel and adjust where needed.
>
> -
> Alex
>
>
>
> On Tue, Feb 18, 2025 at 11:42 AM Matteo Mortari <ma...@gmail.com>
> wrote:
>
> > +1
> > and I especially like the policy [1] which the Apache Camel placed on the
> > services page
> >
> > thank you
> >
> > [1]
> >
> >
> https://camel.apache.org/manual/commercial-camel-offerings.html#_policy_for_additions_to_this_page
> >
> > On Tue, 18 Feb 2025 at 17:30, Francisco Javier Tirado Sarti <
> > ftirados@redhat.com> wrote:
> >
> > > +1
> > >
> > > On Tue, Feb 18, 2025 at 5:26 PM Enrique Gonzalez Martinez <
> > > elguardian@gmail.com> wrote:
> > >
> > > > +1 it is ok.
> > > >
> > > > El mar, 18 feb 2025 a las 17:09, Tibor Zimányi (<tzimanyi@apache.org
> >)
> > > > escribió:
> > > > >
> > > > > +1, thank you.
> > > > >
> > > > >
> > > > > Tibor
> > > > >
> > > > > Dňa ut 18. 2. 2025, 17:05 Alex Porcelli <po...@apache.org>
> > > > napísal(a):
> > > > >
> > > > > > There has been a growing number of community members [1][2][3][4]
> > > > > > either explicitly seeking commercial support or misinterpreting
> > > > > > community-driven efforts as commercial offerings. This confusion
> > > > > > creates inefficiencies for both users and contributors, leading
> to
> > > > > > repeated clarifications and misaligned expectations.
> > > > > >
> > > > > > To address this, I'm proposing to add a dedicated section on the
> > KIE
> > > > > > website, similar to Apache Camel’s approach [5][6], clearly
> > outlining
> > > > > > how to engage with the community for support.
> > > > > >
> > > > > > By doing this, we can better serve both open-source users and
> > > > > > businesses that rely on KIE technologies while reducing
> unnecessary
> > > > > > friction in support channels. I’d appreciate feedback on this
> > > proposal
> > > > > > and thoughts on how we can move forward with implementation.
> > > > > >
> > > > > > Best,
> > > > > > Alex
> > > > > >
> > > > > > [1] -
> > > > > >
> > > >
> > >
> >
> https://kie.zulipchat.com/#narrow/channel/232677-drools/topic/Difference.20between.20drools.20version.208.20and.209.20and.2010/near/500383222
> > > > > > [2] -
> > > > > >
> > > >
> > >
> >
> https://kie.zulipchat.com/#narrow/channel/232678-jbpm/topic/jbpm.20latest.20version.20can.20not.20support.20Spring6.20and.20Springboot3/near/499388709
> > > > > > [3] -
> > > > > >
> > > >
> > >
> >
> https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/Unable.20to.20use.20abstract.20types.28serializable.29.20in.20Kogito.2010.2E0.2E0/near/497809100
> > > > > > [4] -
> > > > > >
> > > >
> > >
> >
> https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/commercial.20support/near/497416600
> > > > > > [5] - https://camel.apache.org/community/support/
> > > > > > [6] -
> > > https://camel.apache.org/manual/commercial-camel-offerings.html
> > > > > >
> > > > > >
> > ---------------------------------------------------------------------
> > > > > > To unsubscribe, e-mail: dev-unsubscribe@kie.apache.org
> > > > > > For additional commands, e-mail: dev-help@kie.apache.org
> > > > > >
> > > > > >
> > > >
> > > >
> > > >
> > > > --
> > > > Saludos, Enrique González Martínez :)
> > > >
> > > > ---------------------------------------------------------------------
> > > > To unsubscribe, e-mail: dev-unsubscribe@kie.apache.org
> > > > For additional commands, e-mail: dev-help@kie.apache.org
> > > >
> > > >
> > >
> >
> >
> > --
> > Matteo Mortari
> > youtube.com/@MatteoMortari
> > linkedin.com/in/matteomortari
> >
>
Re: [PROPOSAL] Add support information to website
Posted by Alex Porcelli <al...@porcelli.me>.
Matteo,
Agreed
I’d say that we should just copy Camel and adjust where needed.
-
Alex
On Tue, Feb 18, 2025 at 11:42 AM Matteo Mortari <ma...@gmail.com>
wrote:
> +1
> and I especially like the policy [1] which the Apache Camel placed on the
> services page
>
> thank you
>
> [1]
>
> https://camel.apache.org/manual/commercial-camel-offerings.html#_policy_for_additions_to_this_page
>
> On Tue, 18 Feb 2025 at 17:30, Francisco Javier Tirado Sarti <
> ftirados@redhat.com> wrote:
>
> > +1
> >
> > On Tue, Feb 18, 2025 at 5:26 PM Enrique Gonzalez Martinez <
> > elguardian@gmail.com> wrote:
> >
> > > +1 it is ok.
> > >
> > > El mar, 18 feb 2025 a las 17:09, Tibor Zimányi (<tz...@apache.org>)
> > > escribió:
> > > >
> > > > +1, thank you.
> > > >
> > > >
> > > > Tibor
> > > >
> > > > Dňa ut 18. 2. 2025, 17:05 Alex Porcelli <po...@apache.org>
> > > napísal(a):
> > > >
> > > > > There has been a growing number of community members [1][2][3][4]
> > > > > either explicitly seeking commercial support or misinterpreting
> > > > > community-driven efforts as commercial offerings. This confusion
> > > > > creates inefficiencies for both users and contributors, leading to
> > > > > repeated clarifications and misaligned expectations.
> > > > >
> > > > > To address this, I'm proposing to add a dedicated section on the
> KIE
> > > > > website, similar to Apache Camel’s approach [5][6], clearly
> outlining
> > > > > how to engage with the community for support.
> > > > >
> > > > > By doing this, we can better serve both open-source users and
> > > > > businesses that rely on KIE technologies while reducing unnecessary
> > > > > friction in support channels. I’d appreciate feedback on this
> > proposal
> > > > > and thoughts on how we can move forward with implementation.
> > > > >
> > > > > Best,
> > > > > Alex
> > > > >
> > > > > [1] -
> > > > >
> > >
> >
> https://kie.zulipchat.com/#narrow/channel/232677-drools/topic/Difference.20between.20drools.20version.208.20and.209.20and.2010/near/500383222
> > > > > [2] -
> > > > >
> > >
> >
> https://kie.zulipchat.com/#narrow/channel/232678-jbpm/topic/jbpm.20latest.20version.20can.20not.20support.20Spring6.20and.20Springboot3/near/499388709
> > > > > [3] -
> > > > >
> > >
> >
> https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/Unable.20to.20use.20abstract.20types.28serializable.29.20in.20Kogito.2010.2E0.2E0/near/497809100
> > > > > [4] -
> > > > >
> > >
> >
> https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/commercial.20support/near/497416600
> > > > > [5] - https://camel.apache.org/community/support/
> > > > > [6] -
> > https://camel.apache.org/manual/commercial-camel-offerings.html
> > > > >
> > > > >
> ---------------------------------------------------------------------
> > > > > To unsubscribe, e-mail: dev-unsubscribe@kie.apache.org
> > > > > For additional commands, e-mail: dev-help@kie.apache.org
> > > > >
> > > > >
> > >
> > >
> > >
> > > --
> > > Saludos, Enrique González Martínez :)
> > >
> > > ---------------------------------------------------------------------
> > > To unsubscribe, e-mail: dev-unsubscribe@kie.apache.org
> > > For additional commands, e-mail: dev-help@kie.apache.org
> > >
> > >
> >
>
>
> --
> Matteo Mortari
> youtube.com/@MatteoMortari
> linkedin.com/in/matteomortari
>
Re: [PROPOSAL] Add support information to website
Posted by Matteo Mortari <ma...@gmail.com>.
+1
and I especially like the policy [1] which the Apache Camel placed on the
services page
thank you
[1]
https://camel.apache.org/manual/commercial-camel-offerings.html#_policy_for_additions_to_this_page
On Tue, 18 Feb 2025 at 17:30, Francisco Javier Tirado Sarti <
ftirados@redhat.com> wrote:
> +1
>
> On Tue, Feb 18, 2025 at 5:26 PM Enrique Gonzalez Martinez <
> elguardian@gmail.com> wrote:
>
> > +1 it is ok.
> >
> > El mar, 18 feb 2025 a las 17:09, Tibor Zimányi (<tz...@apache.org>)
> > escribió:
> > >
> > > +1, thank you.
> > >
> > >
> > > Tibor
> > >
> > > Dňa ut 18. 2. 2025, 17:05 Alex Porcelli <po...@apache.org>
> > napísal(a):
> > >
> > > > There has been a growing number of community members [1][2][3][4]
> > > > either explicitly seeking commercial support or misinterpreting
> > > > community-driven efforts as commercial offerings. This confusion
> > > > creates inefficiencies for both users and contributors, leading to
> > > > repeated clarifications and misaligned expectations.
> > > >
> > > > To address this, I'm proposing to add a dedicated section on the KIE
> > > > website, similar to Apache Camel’s approach [5][6], clearly outlining
> > > > how to engage with the community for support.
> > > >
> > > > By doing this, we can better serve both open-source users and
> > > > businesses that rely on KIE technologies while reducing unnecessary
> > > > friction in support channels. I’d appreciate feedback on this
> proposal
> > > > and thoughts on how we can move forward with implementation.
> > > >
> > > > Best,
> > > > Alex
> > > >
> > > > [1] -
> > > >
> >
> https://kie.zulipchat.com/#narrow/channel/232677-drools/topic/Difference.20between.20drools.20version.208.20and.209.20and.2010/near/500383222
> > > > [2] -
> > > >
> >
> https://kie.zulipchat.com/#narrow/channel/232678-jbpm/topic/jbpm.20latest.20version.20can.20not.20support.20Spring6.20and.20Springboot3/near/499388709
> > > > [3] -
> > > >
> >
> https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/Unable.20to.20use.20abstract.20types.28serializable.29.20in.20Kogito.2010.2E0.2E0/near/497809100
> > > > [4] -
> > > >
> >
> https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/commercial.20support/near/497416600
> > > > [5] - https://camel.apache.org/community/support/
> > > > [6] -
> https://camel.apache.org/manual/commercial-camel-offerings.html
> > > >
> > > > ---------------------------------------------------------------------
> > > > To unsubscribe, e-mail: dev-unsubscribe@kie.apache.org
> > > > For additional commands, e-mail: dev-help@kie.apache.org
> > > >
> > > >
> >
> >
> >
> > --
> > Saludos, Enrique González Martínez :)
> >
> > ---------------------------------------------------------------------
> > To unsubscribe, e-mail: dev-unsubscribe@kie.apache.org
> > For additional commands, e-mail: dev-help@kie.apache.org
> >
> >
>
--
Matteo Mortari
youtube.com/@MatteoMortari
linkedin.com/in/matteomortari
Re: [PROPOSAL] Add support information to website
Posted by Francisco Javier Tirado Sarti <ft...@redhat.com>.
+1
On Tue, Feb 18, 2025 at 5:26 PM Enrique Gonzalez Martinez <
elguardian@gmail.com> wrote:
> +1 it is ok.
>
> El mar, 18 feb 2025 a las 17:09, Tibor Zimányi (<tz...@apache.org>)
> escribió:
> >
> > +1, thank you.
> >
> >
> > Tibor
> >
> > Dňa ut 18. 2. 2025, 17:05 Alex Porcelli <po...@apache.org>
> napísal(a):
> >
> > > There has been a growing number of community members [1][2][3][4]
> > > either explicitly seeking commercial support or misinterpreting
> > > community-driven efforts as commercial offerings. This confusion
> > > creates inefficiencies for both users and contributors, leading to
> > > repeated clarifications and misaligned expectations.
> > >
> > > To address this, I'm proposing to add a dedicated section on the KIE
> > > website, similar to Apache Camel’s approach [5][6], clearly outlining
> > > how to engage with the community for support.
> > >
> > > By doing this, we can better serve both open-source users and
> > > businesses that rely on KIE technologies while reducing unnecessary
> > > friction in support channels. I’d appreciate feedback on this proposal
> > > and thoughts on how we can move forward with implementation.
> > >
> > > Best,
> > > Alex
> > >
> > > [1] -
> > >
> https://kie.zulipchat.com/#narrow/channel/232677-drools/topic/Difference.20between.20drools.20version.208.20and.209.20and.2010/near/500383222
> > > [2] -
> > >
> https://kie.zulipchat.com/#narrow/channel/232678-jbpm/topic/jbpm.20latest.20version.20can.20not.20support.20Spring6.20and.20Springboot3/near/499388709
> > > [3] -
> > >
> https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/Unable.20to.20use.20abstract.20types.28serializable.29.20in.20Kogito.2010.2E0.2E0/near/497809100
> > > [4] -
> > >
> https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/commercial.20support/near/497416600
> > > [5] - https://camel.apache.org/community/support/
> > > [6] - https://camel.apache.org/manual/commercial-camel-offerings.html
> > >
> > > ---------------------------------------------------------------------
> > > To unsubscribe, e-mail: dev-unsubscribe@kie.apache.org
> > > For additional commands, e-mail: dev-help@kie.apache.org
> > >
> > >
>
>
>
> --
> Saludos, Enrique González Martínez :)
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@kie.apache.org
> For additional commands, e-mail: dev-help@kie.apache.org
>
>
Re: [PROPOSAL] Add support information to website
Posted by Enrique Gonzalez Martinez <el...@gmail.com>.
+1 it is ok.
El mar, 18 feb 2025 a las 17:09, Tibor Zimányi (<tz...@apache.org>) escribió:
>
> +1, thank you.
>
>
> Tibor
>
> Dňa ut 18. 2. 2025, 17:05 Alex Porcelli <po...@apache.org> napísal(a):
>
> > There has been a growing number of community members [1][2][3][4]
> > either explicitly seeking commercial support or misinterpreting
> > community-driven efforts as commercial offerings. This confusion
> > creates inefficiencies for both users and contributors, leading to
> > repeated clarifications and misaligned expectations.
> >
> > To address this, I'm proposing to add a dedicated section on the KIE
> > website, similar to Apache Camel’s approach [5][6], clearly outlining
> > how to engage with the community for support.
> >
> > By doing this, we can better serve both open-source users and
> > businesses that rely on KIE technologies while reducing unnecessary
> > friction in support channels. I’d appreciate feedback on this proposal
> > and thoughts on how we can move forward with implementation.
> >
> > Best,
> > Alex
> >
> > [1] -
> > https://kie.zulipchat.com/#narrow/channel/232677-drools/topic/Difference.20between.20drools.20version.208.20and.209.20and.2010/near/500383222
> > [2] -
> > https://kie.zulipchat.com/#narrow/channel/232678-jbpm/topic/jbpm.20latest.20version.20can.20not.20support.20Spring6.20and.20Springboot3/near/499388709
> > [3] -
> > https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/Unable.20to.20use.20abstract.20types.28serializable.29.20in.20Kogito.2010.2E0.2E0/near/497809100
> > [4] -
> > https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/commercial.20support/near/497416600
> > [5] - https://camel.apache.org/community/support/
> > [6] - https://camel.apache.org/manual/commercial-camel-offerings.html
> >
> > ---------------------------------------------------------------------
> > To unsubscribe, e-mail: dev-unsubscribe@kie.apache.org
> > For additional commands, e-mail: dev-help@kie.apache.org
> >
> >
--
Saludos, Enrique González Martínez :)
---------------------------------------------------------------------
To unsubscribe, e-mail: dev-unsubscribe@kie.apache.org
For additional commands, e-mail: dev-help@kie.apache.org
Re: [PROPOSAL] Add support information to website
Posted by Tibor Zimányi <tz...@apache.org>.
+1, thank you.
Tibor
Dňa ut 18. 2. 2025, 17:05 Alex Porcelli <po...@apache.org> napísal(a):
> There has been a growing number of community members [1][2][3][4]
> either explicitly seeking commercial support or misinterpreting
> community-driven efforts as commercial offerings. This confusion
> creates inefficiencies for both users and contributors, leading to
> repeated clarifications and misaligned expectations.
>
> To address this, I'm proposing to add a dedicated section on the KIE
> website, similar to Apache Camel’s approach [5][6], clearly outlining
> how to engage with the community for support.
>
> By doing this, we can better serve both open-source users and
> businesses that rely on KIE technologies while reducing unnecessary
> friction in support channels. I’d appreciate feedback on this proposal
> and thoughts on how we can move forward with implementation.
>
> Best,
> Alex
>
> [1] -
> https://kie.zulipchat.com/#narrow/channel/232677-drools/topic/Difference.20between.20drools.20version.208.20and.209.20and.2010/near/500383222
> [2] -
> https://kie.zulipchat.com/#narrow/channel/232678-jbpm/topic/jbpm.20latest.20version.20can.20not.20support.20Spring6.20and.20Springboot3/near/499388709
> [3] -
> https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/Unable.20to.20use.20abstract.20types.28serializable.29.20in.20Kogito.2010.2E0.2E0/near/497809100
> [4] -
> https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/commercial.20support/near/497416600
> [5] - https://camel.apache.org/community/support/
> [6] - https://camel.apache.org/manual/commercial-camel-offerings.html
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@kie.apache.org
> For additional commands, e-mail: dev-help@kie.apache.org
>
>
Re: [PROPOSAL] Add support information to website
Posted by Kennedy Bowers <kb...@apache.org>.
+1
On 2025/02/19 02:57:12 Toshiya Kobayashi wrote:
> +1 Thanks!
>
>
> On Wed, Feb 19, 2025 at 11:35 AM Eduardo Cerqueira <
> eduardocerqueira@apache.org> wrote:
>
> > +1
> >
> > On Tue, Feb 18, 2025 at 11:06 AM Alex Porcelli <po...@apache.org>
> > wrote:
> >
> > > There has been a growing number of community members [1][2][3][4]
> > > either explicitly seeking commercial support or misinterpreting
> > > community-driven efforts as commercial offerings. This confusion
> > > creates inefficiencies for both users and contributors, leading to
> > > repeated clarifications and misaligned expectations.
> > >
> > > To address this, I'm proposing to add a dedicated section on the KIE
> > > website, similar to Apache Camel’s approach [5][6], clearly outlining
> > > how to engage with the community for support.
> > >
> > > By doing this, we can better serve both open-source users and
> > > businesses that rely on KIE technologies while reducing unnecessary
> > > friction in support channels. I’d appreciate feedback on this proposal
> > > and thoughts on how we can move forward with implementation.
> > >
> > > Best,
> > > Alex
> > >
> > > [1] -
> > >
> > https://kie.zulipchat.com/#narrow/channel/232677-drools/topic/Difference.20between.20drools.20version.208.20and.209.20and.2010/near/500383222
> > > [2] -
> > >
> > https://kie.zulipchat.com/#narrow/channel/232678-jbpm/topic/jbpm.20latest.20version.20can.20not.20support.20Spring6.20and.20Springboot3/near/499388709
> > > [3] -
> > >
> > https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/Unable.20to.20use.20abstract.20types.28serializable.29.20in.20Kogito.2010.2E0.2E0/near/497809100
> > > [4] -
> > >
> > https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/commercial.20support/near/497416600
> > > [5] - https://camel.apache.org/community/support/
> > > [6] - https://camel.apache.org/manual/commercial-camel-offerings.html
> > >
> > > ---------------------------------------------------------------------
> > > To unsubscribe, e-mail: dev-unsubscribe@kie.apache.org
> > > For additional commands, e-mail: dev-help@kie.apache.org
> > >
> > >
> >
>
---------------------------------------------------------------------
To unsubscribe, e-mail: dev-unsubscribe@kie.apache.org
For additional commands, e-mail: dev-help@kie.apache.org
Re: [PROPOSAL] Add support information to website
Posted by Toshiya Kobayashi <to...@gmail.com>.
+1 Thanks!
On Wed, Feb 19, 2025 at 11:35 AM Eduardo Cerqueira <
eduardocerqueira@apache.org> wrote:
> +1
>
> On Tue, Feb 18, 2025 at 11:06 AM Alex Porcelli <po...@apache.org>
> wrote:
>
> > There has been a growing number of community members [1][2][3][4]
> > either explicitly seeking commercial support or misinterpreting
> > community-driven efforts as commercial offerings. This confusion
> > creates inefficiencies for both users and contributors, leading to
> > repeated clarifications and misaligned expectations.
> >
> > To address this, I'm proposing to add a dedicated section on the KIE
> > website, similar to Apache Camel’s approach [5][6], clearly outlining
> > how to engage with the community for support.
> >
> > By doing this, we can better serve both open-source users and
> > businesses that rely on KIE technologies while reducing unnecessary
> > friction in support channels. I’d appreciate feedback on this proposal
> > and thoughts on how we can move forward with implementation.
> >
> > Best,
> > Alex
> >
> > [1] -
> >
> https://kie.zulipchat.com/#narrow/channel/232677-drools/topic/Difference.20between.20drools.20version.208.20and.209.20and.2010/near/500383222
> > [2] -
> >
> https://kie.zulipchat.com/#narrow/channel/232678-jbpm/topic/jbpm.20latest.20version.20can.20not.20support.20Spring6.20and.20Springboot3/near/499388709
> > [3] -
> >
> https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/Unable.20to.20use.20abstract.20types.28serializable.29.20in.20Kogito.2010.2E0.2E0/near/497809100
> > [4] -
> >
> https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/commercial.20support/near/497416600
> > [5] - https://camel.apache.org/community/support/
> > [6] - https://camel.apache.org/manual/commercial-camel-offerings.html
> >
> > ---------------------------------------------------------------------
> > To unsubscribe, e-mail: dev-unsubscribe@kie.apache.org
> > For additional commands, e-mail: dev-help@kie.apache.org
> >
> >
>
Re: [PROPOSAL] Add support information to website
Posted by Eduardo Cerqueira <ed...@apache.org>.
+1
On Tue, Feb 18, 2025 at 11:06 AM Alex Porcelli <po...@apache.org> wrote:
> There has been a growing number of community members [1][2][3][4]
> either explicitly seeking commercial support or misinterpreting
> community-driven efforts as commercial offerings. This confusion
> creates inefficiencies for both users and contributors, leading to
> repeated clarifications and misaligned expectations.
>
> To address this, I'm proposing to add a dedicated section on the KIE
> website, similar to Apache Camel’s approach [5][6], clearly outlining
> how to engage with the community for support.
>
> By doing this, we can better serve both open-source users and
> businesses that rely on KIE technologies while reducing unnecessary
> friction in support channels. I’d appreciate feedback on this proposal
> and thoughts on how we can move forward with implementation.
>
> Best,
> Alex
>
> [1] -
> https://kie.zulipchat.com/#narrow/channel/232677-drools/topic/Difference.20between.20drools.20version.208.20and.209.20and.2010/near/500383222
> [2] -
> https://kie.zulipchat.com/#narrow/channel/232678-jbpm/topic/jbpm.20latest.20version.20can.20not.20support.20Spring6.20and.20Springboot3/near/499388709
> [3] -
> https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/Unable.20to.20use.20abstract.20types.28serializable.29.20in.20Kogito.2010.2E0.2E0/near/497809100
> [4] -
> https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/commercial.20support/near/497416600
> [5] - https://camel.apache.org/community/support/
> [6] - https://camel.apache.org/manual/commercial-camel-offerings.html
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@kie.apache.org
> For additional commands, e-mail: dev-help@kie.apache.org
>
>
Re: [PROPOSAL] Add support information to website
Posted by Dominik Hanak <do...@gmail.com>.
+1
On Wed, 19 Feb 2025 at 09:10, Yeser Amer <ya...@apache.org> wrote:
> +1
>
> On 2025/02/18 16:04:17 Alex Porcelli wrote:
> > There has been a growing number of community members [1][2][3][4]
> > either explicitly seeking commercial support or misinterpreting
> > community-driven efforts as commercial offerings. This confusion
> > creates inefficiencies for both users and contributors, leading to
> > repeated clarifications and misaligned expectations.
> >
> > To address this, I'm proposing to add a dedicated section on the KIE
> > website, similar to Apache Camel’s approach [5][6], clearly outlining
> > how to engage with the community for support.
> >
> > By doing this, we can better serve both open-source users and
> > businesses that rely on KIE technologies while reducing unnecessary
> > friction in support channels. I’d appreciate feedback on this proposal
> > and thoughts on how we can move forward with implementation.
> >
> > Best,
> > Alex
> >
> > [1] -
> https://kie.zulipchat.com/#narrow/channel/232677-drools/topic/Difference.20between.20drools.20version.208.20and.209.20and.2010/near/500383222
> > [2] -
> https://kie.zulipchat.com/#narrow/channel/232678-jbpm/topic/jbpm.20latest.20version.20can.20not.20support.20Spring6.20and.20Springboot3/near/499388709
> > [3] -
> https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/Unable.20to.20use.20abstract.20types.28serializable.29.20in.20Kogito.2010.2E0.2E0/near/497809100
> > [4] -
> https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/commercial.20support/near/497416600
> > [5] - https://camel.apache.org/community/support/
> > [6] - https://camel.apache.org/manual/commercial-camel-offerings.html
> >
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> > For additional commands, e-mail: dev-help@kie.apache.org
> >
> >
>
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Re: [PROPOSAL] Add support information to website
Posted by Yeser Amer <ya...@apache.org>.
+1
On 2025/02/18 16:04:17 Alex Porcelli wrote:
> There has been a growing number of community members [1][2][3][4]
> either explicitly seeking commercial support or misinterpreting
> community-driven efforts as commercial offerings. This confusion
> creates inefficiencies for both users and contributors, leading to
> repeated clarifications and misaligned expectations.
>
> To address this, I'm proposing to add a dedicated section on the KIE
> website, similar to Apache Camel’s approach [5][6], clearly outlining
> how to engage with the community for support.
>
> By doing this, we can better serve both open-source users and
> businesses that rely on KIE technologies while reducing unnecessary
> friction in support channels. I’d appreciate feedback on this proposal
> and thoughts on how we can move forward with implementation.
>
> Best,
> Alex
>
> [1] - https://kie.zulipchat.com/#narrow/channel/232677-drools/topic/Difference.20between.20drools.20version.208.20and.209.20and.2010/near/500383222
> [2] - https://kie.zulipchat.com/#narrow/channel/232678-jbpm/topic/jbpm.20latest.20version.20can.20not.20support.20Spring6.20and.20Springboot3/near/499388709
> [3] - https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/Unable.20to.20use.20abstract.20types.28serializable.29.20in.20Kogito.2010.2E0.2E0/near/497809100
> [4] - https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/commercial.20support/near/497416600
> [5] - https://camel.apache.org/community/support/
> [6] - https://camel.apache.org/manual/commercial-camel-offerings.html
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@kie.apache.org
> For additional commands, e-mail: dev-help@kie.apache.org
>
>
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