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Posted to issues@openoffice.apache.org by bu...@apache.org on 2013/01/16 05:53:34 UTC

[Bug 121629] New: Randomly crashes after opening--heck, STARTING.

https://issues.apache.org/ooo/show_bug.cgi?id=121629

            Bug ID: 121629
        Issue Type: DEFECT
           Summary: Randomly crashes after opening--heck, STARTING.
    Classification: Application
           Product: word processor
           Version: AOO 3.4.1
          Hardware: PC
                OS: Windows 7
            Status: UNCONFIRMED
          Severity: major
          Priority: P3
         Component: open-import
          Assignee: issues@openoffice.apache.org
          Reporter: ferretripx@yahoo.com
                CC: issues@openoffice.apache.org

Okay, so I don't know what the heck's going on, but whenever I open up
OpenOffice, it crashes after a few moments. Sometimes, I'm somehow able to get
it to behave, but I don't know how, and it's ticking me off and confusing me.

I notice this often happens while I'm looking for the file I wanna open, and I
use Writer most often, so I put it into this category, but the problem is in
the entire program. I tried repairing the installation, but nope.avi there. I
really wish I knew why this was happening....

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[Bug 121629] Randomly crashes after opening--heck, STARTING.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121629

Oliver-Rainer Wittmann <or...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Depends on|                            |121625

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[Bug 121629] Randomly crashes after opening--heck, STARTING.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121629

Bug 121629 depends on bug 121625, which changed state.

Bug 121625 Summary: Tracking issue for AOO 3.4 startup related crashes
https://issues.apache.org/ooo/show_bug.cgi?id=121625

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|ACCEPTED                    |RESOLVED
         Resolution|---                         |FIXED

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[Bug 121629] Randomly crashes after opening--heck, STARTING.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121629

Javier Lopez <xa...@hotmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needmoreinfo
                 CC|                            |xavi_dandy@hotmail.com

--- Comment #3 from Javier Lopez <xa...@hotmail.com> ---
Hello (In reply to comment #0)
> Okay, so I don't know what the heck's going on, but whenever I open up
> OpenOffice, it crashes after a few moments. Sometimes, I'm somehow able to
> get it to behave, but I don't know how, and it's ticking me off and
> confusing me.
> 
> I notice this often happens while I'm looking for the file I wanna open, and
> I use Writer most often, so I put it into this category, but the problem is
> in the entire program. I tried repairing the installation, but nope.avi
> there. I really wish I knew why this was happening....

You have installed programs that are not APP after installing OOo?
Maybe, some programs is affecting the progress of you product.
Can give information about your system?

Javier Lopez

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[Bug 121629] Randomly crashes after opening--heck, STARTING.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121629

Suchithra <su...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Latest|---                         |AOO 3.4.1
    Confirmation on|                            |

--- Comment #2 from Suchithra <su...@gmail.com> ---
This issue is not reproducible on mac.

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[Bug 121629] Randomly crashes after opening--heck, STARTING.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121629

Oliver-Rainer Wittmann <or...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |orw@apache.org

--- Comment #1 from Oliver-Rainer Wittmann <or...@apache.org> ---
@ferretripx@yahoo.com:
Thanks for reporting.

Certain users had reported crashes like the one. We had recently created a
tracking issue for these kind of issues - bug 121625.

Just to be sure - You are working on Windows 7 with AOO 3.4.1. Right?

Somehow we have problems with the user profile migrated from former OOo
versions.
Did you had before a former OOo version installed on your system?
If yes, which version?

Could you please list the extension which you had installed in your AOO resp.
your former OOo version.

Could you please attach your complete user profile in a ZIP archive to this
issue. If you want to keep your user profile confidential you can send it via
eMail directly to me - I will keep it safe and secure.

To solve your problem please have a look at the Known Issues section of the
release notes - http://www.openoffice.org/development/releases/3.4.1.html
But, please keep your former user profile before applying the given workaround.

Thanks in advance.

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[Bug 121629] Randomly crashes after opening--heck, STARTING.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121629

Suchithra <su...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |DUPLICATE

--- Comment #4 from Suchithra <su...@gmail.com> ---
This issue is not reproducible on mac.

*** This bug has been marked as a duplicate of bug 121625 ***

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[Bug 121629] Randomly crashes after opening--heck, STARTING.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121629

ferretripx@yahoo.com changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |ferretripx@yahoo.com

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[Bug 121629] Randomly crashes after opening--heck, STARTING.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121629

Rob Weir <ro...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         QA Contact|                            |suchithra75@gmail.com

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