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Posted to issues@openoffice.apache.org by bu...@apache.org on 2014/09/28 07:40:08 UTC

[Issue 125690] New: crash when opening older files

https://issues.apache.org/ooo/show_bug.cgi?id=125690

          Issue ID: 125690
        Issue Type: DEFECT
           Summary: crash when opening older files
           Product: Writer
           Version: 4.1.1
          Hardware: PC
                OS: Windows 7
            Status: UNCONFIRMED
          Severity: major
          Priority: P3
         Component: open-import
          Assignee: issues@openoffice.apache.org
          Reporter: jens@bahnsen.de

Created attachment 83997
  --> https://issues.apache.org/ooo/attachment.cgi?id=83997&action=edit
Screen after crash

After opening a file, I used very often, the screen is fading. Message
"OpenOffice does not work, The program will be closed. You will get a message,
if a solution is available". After restart, open office offers to reconstruct
the file. Then the screen is fading again. I deinstalled and reinstalled
several time version 4.1.0 and 4.1.1 
The problem is only in some odt-files, I use very often. Unfortunatelly those
files are most important for me.

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[Issue 125690] crash when opening older files

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125690

--- Comment #2 from Bahnsen <je...@bahnsen.de> ---
Now I can tell an important detail: If I open a textfile with a table larger
then borders of the page, the oowriter fades and crashes. After making the
table smaller on a computer with an older version of oowriter, the programm
works well.

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[Issue 125690] crash when opening older files

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125690

--- Comment #5 from echang2@progressive.com ---
Created attachment 84080
  --> https://issues.apache.org/ooo/attachment.cgi?id=84080&action=edit
capture of echang2@progressive.com's replicate result

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[Issue 125690] crash when opening older files

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125690

Bahnsen <je...@bahnsen.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |jens@bahnsen.de

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[Issue 125690] crash when opening older files

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125690

echang2@progressive.com changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |echang2@progressive.com

--- Comment #3 from echang2@progressive.com ---
Created attachment 84072
  --> https://issues.apache.org/ooo/attachment.cgi?id=84072&action=edit
odt file with table out of border

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[Issue 125690] crash when opening older files

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125690

oooforum <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |oooforum@free.fr

--- Comment #1 from oooforum <oo...@free.fr> ---
The symptoms that you report are not typical. 
Most users have no problems with using OpenOffice.
Unfortunately, we cannot offer further advice without more detail from
you. Please, attach a document to reproduce crash.

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[Issue 125690] crash when opening older files

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125690

--- Comment #4 from echang2@progressive.com ---
I was unable to replicate the issue that the author described. I uploaded a
test file to replicate the issue. A more detailed description and files by the
author would better facilitate the steps needed to replicate the crash. The
steps I took, result, and testing environment are as follows:

Steps:
1) Launch OpenOffice Writer
2) Click on File/Open
3) Select file Issue 125690 - crash when opening older files - testing file.
Table out of border (side) from your designated folder.
4) Click Open

Result:
OpenOffice Writer does not crash using the above steps. 

Tested with OpenOffice Version 4.0.1
Operating System: Windows 7 Enterprise 64-bit
RAM: 4GB
Processor: Intel Core i5 @ 2.5GHz

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[Issue 125690] crash when opening older files

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125690

oooforum <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |IRREPRODUCIBLE

--- Comment #6 from oooforum <oo...@free.fr> ---
No news from author since 30 days

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