You are viewing a plain text version of this content. The canonical link for it is here.
Posted to commits@devlake.apache.org by "bsownda (via GitHub)" <gi...@apache.org> on 2023/02/06 03:13:32 UTC

[GitHub] [incubator-devlake] bsownda opened a new issue, #4327: [Bug][JIRA] connection refused

bsownda opened a new issue, #4327:
URL: https://github.com/apache/incubator-devlake/issues/4327

   ### Search before asking
   
   - [X] I had searched in the [issues](https://github.com/apache/incubator-devlake/issues?q=is%3Aissue) and found no similar issues.
   
   
   ### What happened
   
   I am getting connection issue while connecting my organization JIRA account using config-ui portal. The status of Jira config indicates in portal "disconnected"  Is there any way to disable ssl verify in devlake and config-ui container?
   
   ### What do you expect to happen
   
   I want JIRA metrics from Apache devlake platform in Mac.
   
   ### How to reproduce
   
   Yes. I can
   
   ### Anything else
   
   _No response_
   
   ### Version
   
   main
   
   ### Are you willing to submit PR?
   
   - [ ] Yes I am willing to submit a PR!
   
   ### Code of Conduct
   
   - [X] I agree to follow this project's [Code of Conduct](https://www.apache.org/foundation/policies/conduct)
   


-- 
This is an automated message from the Apache Git Service.
To respond to the message, please log on to GitHub and use the
URL above to go to the specific comment.

To unsubscribe, e-mail: commits-unsubscribe@devlake.apache.org.apache.org

For queries about this service, please contact Infrastructure at:
users@infra.apache.org


[GitHub] [incubator-devlake] bsownda commented on issue #4327: [Bug][JIRA] connection refused

Posted by "bsownda (via GitHub)" <gi...@apache.org>.
bsownda commented on issue #4327:
URL: https://github.com/apache/incubator-devlake/issues/4327#issuecomment-1418574623

   > What's the DevLake and Jira version you're on? Can you share your connection page with the error message with us?
   
   I'm using jira version - v8.22.6#822006 and devlake version - latest docker-compose image 
   
   Error: connection test Failed. error requesting https://dns.com/rest/
   
   
   Devlake log:
   Wraps: (4) context deadline exceeded (Client.Timeout exceeded while awiting headers)
   Error types: (1) *hintdetail.withDetail (2) *.hintdetail (3) * url.Error (4) *http.httpError


-- 
This is an automated message from the Apache Git Service.
To respond to the message, please log on to GitHub and use the
URL above to go to the specific comment.

To unsubscribe, e-mail: commits-unsubscribe@devlake.apache.org

For queries about this service, please contact Infrastructure at:
users@infra.apache.org


[GitHub] [incubator-devlake] klesh closed issue #4327: [Bug][JIRA] connection refused

Posted by "klesh (via GitHub)" <gi...@apache.org>.
klesh closed issue #4327: [Bug][JIRA] connection refused 
URL: https://github.com/apache/incubator-devlake/issues/4327


-- 
This is an automated message from the Apache Git Service.
To respond to the message, please log on to GitHub and use the
URL above to go to the specific comment.

To unsubscribe, e-mail: commits-unsubscribe@devlake.apache.org

For queries about this service, please contact Infrastructure at:
users@infra.apache.org


[GitHub] [incubator-devlake] klesh commented on issue #4327: [Bug][JIRA] connection refused

Posted by "klesh (via GitHub)" <gi...@apache.org>.
klesh commented on issue #4327:
URL: https://github.com/apache/incubator-devlake/issues/4327#issuecomment-1418573543

   This is documented as well https://devlake.apache.org/docs/Troubleshooting/Configuration#failed-to-collect-data-from-the-server-with-a-self-signed-certificate


-- 
This is an automated message from the Apache Git Service.
To respond to the message, please log on to GitHub and use the
URL above to go to the specific comment.

To unsubscribe, e-mail: commits-unsubscribe@devlake.apache.org

For queries about this service, please contact Infrastructure at:
users@infra.apache.org


[GitHub] [incubator-devlake] bsownda commented on issue #4327: [Bug][JIRA] connection refused

Posted by "bsownda (via GitHub)" <gi...@apache.org>.
bsownda commented on issue #4327:
URL: https://github.com/apache/incubator-devlake/issues/4327#issuecomment-1418575306

   > @bsownda By setting `IN_SECURE_SKIP_VERIFY=true` in the `.env` file, you cloud disable the SSL certificate verification
   
   I tried with this option also. Still I'm not able to connect.


-- 
This is an automated message from the Apache Git Service.
To respond to the message, please log on to GitHub and use the
URL above to go to the specific comment.

To unsubscribe, e-mail: commits-unsubscribe@devlake.apache.org

For queries about this service, please contact Infrastructure at:
users@infra.apache.org


[GitHub] [incubator-devlake] Startrekzky commented on issue #4327: [Bug][JIRA] connection refused

Posted by "Startrekzky (via GitHub)" <gi...@apache.org>.
Startrekzky commented on issue #4327:
URL: https://github.com/apache/incubator-devlake/issues/4327#issuecomment-1418544741

   What's the DevLake and Jira version you're on? Can you share your connection page with the error message with us?


-- 
This is an automated message from the Apache Git Service.
To respond to the message, please log on to GitHub and use the
URL above to go to the specific comment.

To unsubscribe, e-mail: commits-unsubscribe@devlake.apache.org

For queries about this service, please contact Infrastructure at:
users@infra.apache.org


[GitHub] [incubator-devlake] FaizanSh commented on issue #4327: [Bug][JIRA] connection refused

Posted by "FaizanSh (via GitHub)" <gi...@apache.org>.
FaizanSh commented on issue #4327:
URL: https://github.com/apache/incubator-devlake/issues/4327#issuecomment-1424026916

   @bsownda @mindlesscloud 
   I am having the similar issue. By following the [documentation](https://devlake.apache.org/docs/next/Troubleshooting/Configuration/#failed-to-collect-data-from-the-server-with-a-self-signed-certificate) I was able to add the Certificate in the docker and my curl command works directly from the image and the instance as well.
   
   Adding snippet for reference:
   ![image](https://user-images.githubusercontent.com/23335607/217797094-6cec5155-4dc5-473e-84ca-38ed3efe7845.png)
   
   Although when I am trying to create a connection I get following issues.
   Using the Token
   ![image](https://user-images.githubusercontent.com/23335607/217797622-6f13f348-22a9-468f-8a2a-e46df9a3ad63.png)
   
   Using the basic Authentication
   ![image](https://user-images.githubusercontent.com/23335607/217798119-8af3c5e1-afea-4231-a0ac-94c9a852b34a.png)
   
   
   I have created a [question issue](https://github.com/apache/incubator-devlake/issues/4362) for this as well


-- 
This is an automated message from the Apache Git Service.
To respond to the message, please log on to GitHub and use the
URL above to go to the specific comment.

To unsubscribe, e-mail: commits-unsubscribe@devlake.apache.org

For queries about this service, please contact Infrastructure at:
users@infra.apache.org


[GitHub] [incubator-devlake] mindlesscloud commented on issue #4327: [Bug][JIRA] connection refused

Posted by "mindlesscloud (via GitHub)" <gi...@apache.org>.
mindlesscloud commented on issue #4327:
URL: https://github.com/apache/incubator-devlake/issues/4327#issuecomment-1418552764

   @bsownda  By setting `IN_SECURE_SKIP_VERIFY=true` in the `.env` file, you cloud disable the SSL certificate verification


-- 
This is an automated message from the Apache Git Service.
To respond to the message, please log on to GitHub and use the
URL above to go to the specific comment.

To unsubscribe, e-mail: commits-unsubscribe@devlake.apache.org

For queries about this service, please contact Infrastructure at:
users@infra.apache.org


[GitHub] [incubator-devlake] klesh commented on issue #4327: [Bug][JIRA] connection refused

Posted by "klesh (via GitHub)" <gi...@apache.org>.
klesh commented on issue #4327:
URL: https://github.com/apache/incubator-devlake/issues/4327#issuecomment-1425489326

   FYI. ETA of v0.16 is Mar


-- 
This is an automated message from the Apache Git Service.
To respond to the message, please log on to GitHub and use the
URL above to go to the specific comment.

To unsubscribe, e-mail: commits-unsubscribe@devlake.apache.org

For queries about this service, please contact Infrastructure at:
users@infra.apache.org


[GitHub] [incubator-devlake] mindlesscloud commented on issue #4327: [Bug][JIRA] connection refused

Posted by "mindlesscloud (via GitHub)" <gi...@apache.org>.
mindlesscloud commented on issue #4327:
URL: https://github.com/apache/incubator-devlake/issues/4327#issuecomment-1420340875

   @bsownda Could you access the Jira server from the server where DevLake was deployed


-- 
This is an automated message from the Apache Git Service.
To respond to the message, please log on to GitHub and use the
URL above to go to the specific comment.

To unsubscribe, e-mail: commits-unsubscribe@devlake.apache.org

For queries about this service, please contact Infrastructure at:
users@infra.apache.org


[GitHub] [incubator-devlake] klesh commented on issue #4327: [Bug][JIRA] connection refused

Posted by "klesh (via GitHub)" <gi...@apache.org>.
klesh commented on issue #4327:
URL: https://github.com/apache/incubator-devlake/issues/4327#issuecomment-1425474201

   Jira PAT will be supported in v0.16 by https://github.com/apache/incubator-devlake/pull/4260
   
   


-- 
This is an automated message from the Apache Git Service.
To respond to the message, please log on to GitHub and use the
URL above to go to the specific comment.

To unsubscribe, e-mail: commits-unsubscribe@devlake.apache.org

For queries about this service, please contact Infrastructure at:
users@infra.apache.org