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Posted to issues@guacamole.apache.org by "Nick Couchman (Jira)" <ji...@apache.org> on 2020/04/04 11:18:00 UTC
[jira] [Commented] (GUACAMOLE-1009) RDP audio input not working on
Windows10
[ https://issues.apache.org/jira/browse/GUACAMOLE-1009?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17075115#comment-17075115 ]
Nick Couchman commented on GUACAMOLE-1009:
------------------------------------------
First, please start your request for help on the mailing list:
http://guacamole.apache.org/support/
There are several audio issues that have been resolved in the git repo that should be released in the next version. Among them are the following:
GUACAMOLE-732
GUACAMOLE-905
Please check if one of those issues resolves your problems with audio input - you can clone the git repo and check out either the master or staging/1.2.0 branch and build from there.
> RDP audio input not working on Windows10
> ----------------------------------------
>
> Key: GUACAMOLE-1009
> URL: https://issues.apache.org/jira/browse/GUACAMOLE-1009
> Project: Guacamole
> Issue Type: Bug
> Components: RDP
> Affects Versions: 1.0.0, 1.1.0
> Reporter: Ignacio
> Priority: Major
> Labels: audio
>
> By using an RDP connection with the "_enable-audio-input_" feature enabled we are able to see that the microphone is recognized on the remote machine as "Remote audio" but the sound never reaches it. I mean, if we open the "Sound settings", we don't see any movement (it always remains in gray) for the "Remote Audio" microphone.
> When trying to test the microphone the browser even asks for permission to access it (and we give it).
> We have tested the direct access from a Ubuntu bionic +without going through guacamole+ and the operation of the microphone is correct with several versions of freerdp:
> - Freerdp from the ubuntu distro: (2.0.0~git20170725.1)
> - Using nightly-builds (2.0.0-dev5 (f65c79ec5))
> Our guacamole server is installed on a Debian buster, version 1.1 with freerdp version 2.0.0~git20190204.1.2693389a.
> We have enabled the debug in guacd and apparently in the logs everything is fine and no errors are observed:
> {noformat}
> Apr 4 11:14:26 gserver01 guacd[20935]: Connected to RDPDR 1.13 as client 0x000d
> Apr 4 11:14:26 gserver01 guacd[20935]: Ignoring server capability set type=0x0001, length=44
> Apr 4 11:14:26 gserver01 guacd[20935]: Ignoring server capability set type=0x0002, length=8
> Apr 4 11:14:26 gserver01 guacd[20935]: Ignoring server capability set type=0x0003, length=8
> Apr 4 11:14:26 gserver01 guacd[20935]: Ignoring server capability set type=0x0004, length=8
> Apr 4 11:14:26 gserver01 guacd[20935]: Ignoring server capability set type=0x0005, length=8
> Apr 4 11:14:26 gserver01 guacd[20935]: Sending capabilities...
> Apr 4 11:14:26 gserver01 guacd[20935]: Capabilities sent.
> Apr 4 11:14:26 gserver01 guacd[20935]: Client ID confirmed
> Apr 4 11:14:27 gserver01 guacd[20935]: RDPDR user logged on
> Apr 4 11:14:27 gserver01 guacd[20935]: All supported devices sent.
> Apr 4 11:14:27 gserver01 guacd[20935]: Display update channel will be used for display size changes.
> Apr 4 11:14:30 gserver01 guacd[20935]: New AUDIO_INPUT channel connection
> Apr 4 11:14:30 gserver01 guacd[20935]: RDP server is accepting audio input as 2-channel, 44100 Hz PCM audio at 2 bytes/sample.
> Apr 4 11:14:30 gserver01 guacd[20935]: AUDIO_INPUT channel connection closed
> Apr 4 11:14:30 gserver01 guacd[20935]: User is requesting to provide audio input as 2-channel, 44100 Hz PCM audio at 2 bytes/sample.
> Apr 4 11:14:30 gserver01 guacd[20935]: New AUDIO_INPUT channel connection
> Apr 4 11:14:30 gserver01 guacd[20935]: RDP server is accepting audio input as 2-channel, 44100 Hz PCM audio at 2 bytes/sample.
> Apr 4 11:14:30 gserver01 guacd[20935]: AUDIO_INPUT channel connection closed
> Apr 4 11:14:30 gserver01 guacd[20935]: User is requesting to provide audio input as 2-channel, 44100 Hz PCM audio at 2 bytes/sample.
> Apr 4 11:14:30 gserver01 guacd[20935]: New AUDIO_INPUT channel connection
> Apr 4 11:14:30 gserver01 guacd[20935]: RDP server is accepting audio input as 2-channel, 44100 Hz PCM audio at 2 bytes/sample.
> Apr 4 11:14:30 gserver01 guacd[20935]: AUDIO_INPUT channel connection closed
> Apr 4 11:14:30 gserver01 guacd[20935]: User is requesting to provide audio input as 2-channel, 44100 Hz PCM audio at 2 bytes/sample.
> Apr 4 11:14:31 gserver01 guacd[20935]: New AUDIO_INPUT channel connection
> Apr 4 11:14:31 gserver01 guacd[20935]: RDP server is accepting audio input as 2-channel, 44100 Hz PCM audio at 2 bytes/sample.
> Apr 4 11:14:31 gserver01 guacd[20935]: AUDIO_INPUT channel connection closed
> Apr 4 11:14:31 gserver01 guacd[20935]: User is requesting to provide audio input as 2-channel, 44100 Hz PCM audio at 2 bytes/sample.
> Apr 4 11:14:31 gserver01 guacd[20935]: New AUDIO_INPUT channel connection
> Apr 4 11:14:31 gserver01 guacd[20935]: RDP server is accepting audio input as 2-channel, 44100 Hz PCM audio at 2 bytes/sample.
> Apr 4 11:14:31 gserver01 guacd[20935]: AUDIO_INPUT channel connection closed
> Apr 4 11:14:31 gserver01 guacd[20935]: User is requesting to provide audio input as 2-channel, 44100 Hz PCM audio at 2 bytes/sample.
> Apr 4 11:14:31 gserver01 guacd[20935]: New AUDIO_INPUT channel connection
> Apr 4 11:14:31 gserver01 guacd[20935]: RDP server is accepting audio input as 2-channel, 44100 Hz PCM audio at 2 bytes/sample.
> Apr 4 11:14:31 gserver01 guacd[20935]: AUDIO_INPUT channel connection closed
> Apr 4 11:14:31 gserver01 guacd[20935]: User is requesting to provide audio input as 2-channel, 44100 Hz PCM audio at 2 bytes/sample.
> Apr 4 11:14:31 gserver01 guacd[20935]: New AUDIO_INPUT channel connection
> Apr 4 11:14:31 gserver01 guacd[20935]: RDP server is accepting audio input as 2-channel, 44100 Hz PCM audio at 2 bytes/sample.
> Apr 4 11:14:31 gserver01 guacd[20935]: AUDIO_INPUT channel connection closed
> Apr 4 11:14:31 gserver01 guacd[20935]: User is requesting to provide audio input as 2-channel, 44100 Hz PCM audio at 2 bytes/sample.
> Apr 4 11:14:32 gserver01 guacd[20935]: New AUDIO_INPUT channel connection
> Apr 4 11:14:32 gserver01 guacd[20935]: RDP server is accepting audio input as 2-channel, 44100 Hz PCM audio at 2 bytes/sample.
> Apr 4 11:14:32 gserver01 guacd[20935]: AUDIO_INPUT channel connection closed
> Apr 4 11:14:32 gserver01 guacd[20935]: User is requesting to provide audio input as 2-channel, 44100 Hz PCM audio at 2 bytes/sample.
> Apr 4 11:14:32 gserver01 guacd[20935]: New AUDIO_INPUT channel connection
> Apr 4 11:14:32 gserver01 guacd[20935]: RDP server is accepting audio input as 2-channel, 44100 Hz PCM audio at 2 bytes/sample.
> Apr 4 11:14:32 gserver01 guacd[20935]: AUDIO_INPUT channel connection closed
> Apr 4 11:14:32 gserver01 guacd[20935]: User is requesting to provide audio input as 2-channel, 44100 Hz PCM audio at 2 bytes/sample.
> Apr 4 11:14:32 gserver01 guacd[20935]: New AUDIO_INPUT channel connection
> Apr 4 11:14:32 gserver01 guacd[20935]: RDP server is accepting audio input as 2-channel, 44100 Hz PCM audio at 2 bytes/sample.
> Apr 4 11:14:38 gserver01 guacd[20935]: Accepted format: 16-bit PCM with 2 channels at 44100 Hz
> {noformat}
>
> Tests done with both Chrome and Firefox (no errors in the console) give the same result.
> We have also tried an installation with guacamole version 1.0 and freerdp version 1.1.0~git20140921 but no luck again.
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