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Posted to issues@openoffice.apache.org by bu...@apache.org on 2014/04/28 01:29:20 UTC
[Issue 124754] New: AOO 4.1.0 RC4 does not recognizes a valid email
configuration
https://issues.apache.org/ooo/show_bug.cgi?id=124754
Issue ID: 124754
Issue Type: DEFECT
Summary: AOO 4.1.0 RC4 does not recognizes a valid email
configuration
Product: General
Version: 4.1.0-dev
Hardware: PC
OS: Windows XP
Status: UNCONFIRMED
Keywords: regression
Severity: normal
Priority: P3
Component: accessibility
Assignee: issues@openoffice.apache.org
Reporter: knmc@apache.org
Open any document in Aoo 4.1.0 RC4 select file->send->Document as e-mail.
AOO reports that it cannot find a valid e-mail configuration (See attachment
AOO_Error_Message.
I currently use Thunderbird Version 24.3.0 as mail client. (See Attachment
Defaul_E-mail_Configuration)
This works in Version 4.0.1.
System Configuration
Toshiba Portege m200
1.70GHz 2.0 GB Ram
Intel Pentium M Processor
Operating System
Microsift Windows XP (32 Bit)
Tablet PC Edition 2005
Version 2002
Service Pack 3
E-mail
Thunderbird V. 24.3.0 (32 bit)
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[Issue 124754] AOO 4.1.0 RC4 does not recognizes a valid email
configuration
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124754
Andrea Pescetti <pe...@apache.org> changed:
What |Removed |Added
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CC| |pescetti@apache.org
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[Issue 124754] AOO 4.1.0 RC4 does not recognizes a valid email
configuration
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124754
Regina Henschel <rb...@t-online.de> changed:
What |Removed |Added
----------------------------------------------------------------------------
Keywords| |needhelp
--- Comment #9 from Regina Henschel <rb...@t-online.de> ---
So it seems to be a special Windows XP problem, because for Windows 7 it works
for me as for Armin. We need someone to test on Windows XP.
>From version 4.0 to 4.1 some Mozilla parts has been removed, because they are
unsave. That might cause the difference between the both AOO versions.
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[Issue 124754] AOO 4.1.0 RC4 does not recognizes a valid email
configuration
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124754
Regina Henschel <rb...@t-online.de> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |rb.henschel@t-online.de
--- Comment #7 from Regina Henschel <rb...@t-online.de> ---
Please test, whether the mail client is properly registered. For example start
WordPad and write mailto:users@openoffice.apache.org. This should give a
clickable text. Click on it. Does Thunderbird open? Or look into the registry
in HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail whether Thunderbird is listed with
the correct DLLPath. In Thunderbird itself make sure, that it sets itself as
default email client.
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[Issue 124754] AOO 4.1.0 RC4 does not recognizes a valid email
configuration
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124754
--- Comment #8 from Keith N. McKenna <kn...@apache.org> ---
(In reply to Regina Henschel from comment #7)
> Please test, whether the mail client is properly registered. For example
> start WordPad and write mailto:users@openoffice.apache.org. This should give
> a clickable text. Click on it. Does Thunderbird open? Or look into the
> registry in HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail whether Thunderbird is
> listed with the correct DLLPath. In Thunderbird itself make sure, that it
> sets itself as default email client.
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail shows Thunderbird DLLPath as
C:\Program Files\Mozilla Thunderbird\mozMapi32_inuse.dll
Thunderbird is set to check that it is set as default at start-up.
I have a writer document that has mailto: links in it and v4.1.0 calls
thunderbird with a blank message to the address set in the link with no
problem.
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[Issue 124754] AOO 4.1.0 RC4 does not recognizes a valid email
configuration
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124754
--- Comment #6 from Keith N. McKenna <kn...@apache.org> ---
(In reply to jolatt from comment #5)
> The windows settings has no effect to the email function in AOO, IMO.
> The email configuration has to be done in Tools-Options-OpenOffice
> Writer-Mail Merge
jolatt;
In my experience the Windows settings for default e-mail client have always had
an effect on the file->Send functions. I have never in the over 10 years I have
been using OpenOffice ever set the mail-merge settings in writer and have never
had a problem using the File->Send functions until now. I just set those in
v4.1.0 and they had no effect what so ever on the problem. It still tells me
that it cannot find a functioning e-mail program. I have restored v4.0.1 and it
sends flawlessly with no properties set in Tools->Options->OpenOffice
Writer->Mail Merge.
Keith
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[Issue 124754] AOO 4.1.0 RC4 does not recognizes a valid email
configuration
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124754
--- Comment #2 from Keith N. McKenna <kn...@apache.org> ---
Created attachment 83284
--> https://issues.apache.org/ooo/attachment.cgi?id=83284&action=edit
Config screen showing default e-mail client
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[Issue 124754] AOO 4.1.0 RC4 does not recognizes a valid email
configuration
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124754
jolatt <jo...@gmx.net> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |josef.latt@gmx.net
--- Comment #5 from jolatt <jo...@gmx.net> ---
The windows settings has no effect to the email function in AOO, IMO.
The email configuration has to be done in Tools-Options-OpenOffice Writer-Mail
Merge
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[Issue 124754] AOO 4.1.0 RC4 does not recognizes a valid email
configuration
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124754
jolatt <jo...@gmx.net> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC|josef.latt@gmx.net |
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[Issue 124754] AOO 4.1.0 RC4 does not recognizes a valid email
configuration
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124754
--- Comment #10 from Keith N. McKenna <kn...@apache.org> ---
Tried an interesting experiment. Installed Seamonkey and set it as default
e-mail client and send as works fine with v4.1.1. I then set Thunderbird as the
default e-mail client and send as still called Seamonkey to send the e-mail. I
then completely uninstalled Seamonkey and again AOO says it cannot find a valid
e-mail configuration. I then re-installed Seamonkey this time importing my
entire Thunderbird profile and AOO v4.1.1 send as calls the Seamonkey e-mail
client and sends the document as an attachment.
What I find most interesting is that AOO appears to ignore Thunderbird entirely
if it sees Seamonkey is installed even though Thunderbird is registered as the
default e-mail client it stills calls Seamonkey.
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[Issue 124754] AOO 4.1.0 RC4 does not recognizes a valid email
configuration
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124754
--- Comment #1 from Keith N. McKenna <kn...@apache.org> ---
Created attachment 83283
--> https://issues.apache.org/ooo/attachment.cgi?id=83283&action=edit
Error message from AOO
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[Issue 124754] AOO 4.1.0 RC4 does not recognizes a valid email
configuration
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124754
--- Comment #4 from Keith N. McKenna <kn...@apache.org> ---
(In reply to Armin Le Grand from comment #3)
> Just tried with Win7 and a draw doc, sent to myself, all works well, no
> problems found.
That is interesting Armin, it could be that it is only affecting Windowsa XP at
this time. I just Tried again with a draw document and a spread sheet and
recieved the same error. If I uninstall the 4.1.0 RC4 and re-install 4.0.1 all
works as it should.
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[Issue 124754] AOO 4.1.0 RC4 does not recognizes a valid email
configuration
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124754
Armin Le Grand <Ar...@me.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |Armin.Le.Grand@me.com
--- Comment #3 from Armin Le Grand <Ar...@me.com> ---
Just tried with Win7 and a draw doc, sent to myself, all works well, no
problems found.
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