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Posted to issues@openoffice.apache.org by bu...@apache.org on 2016/02/07 15:31:03 UTC
[Issue 126828] New: None of the text in the dialog boxes will show
https://bz.apache.org/ooo/show_bug.cgi?id=126828
Issue ID: 126828
Issue Type: DEFECT
Summary: None of the text in the dialog boxes will show
Product: General
Version: 4.1.2
Hardware: All
OS: All
Status: UNCONFIRMED
Severity: Critical
Priority: P5 (lowest)
Component: ui
Assignee: issues@openoffice.apache.org
Reporter: collier.amy@gmail.com
Created attachment 85274
--> https://bz.apache.org/ooo/attachment.cgi?id=85274&action=edit
dialog box
The text in the dialog boxes, including the screen I get when I'm supposed to
choose a program, and the box that appears when I x out a program, just flat
out disappeared a couple days ago. I've attached an image of the find and
replace box as an example.
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[Issue 126828] None of the text in the dialog boxes will show
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126828
oooforum <oo...@free.fr> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |oooforum@free.fr
Severity|Critical |Trivial
Resolution|--- |NOT_AN_ISSUE
Status|UNCONFIRMED |RESOLVED
Hardware|All |Mac
OS|All |Mac OS X 10.10
--- Comment #3 from oooforum <oo...@free.fr> ---
Not an AOO bug but a Mac OS system font issue.
See this thread:
http://forum.openoffice.org/en/forum/viewtopic.php?f=17&t=28312
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[Issue 126828] None of the text in the dialog boxes will show
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126828
--- Comment #7 from Amy <co...@gmail.com> ---
Hi, unfortunately the problem came back. This time after I cleaned the cache
using font finagler, nothing changed.
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[Issue 126828] None of the text in the dialog boxes will show
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126828
orcmid <or...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |orcmid@apache.org
--- Comment #1 from orcmid <or...@apache.org> ---
Amy,
What Hardware and Operating System are you using, and were there any software
updates, additions, or configuration changes since it was working last?
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[Issue 126828] None of the text in the dialog boxes will show
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126828
--- Comment #2 from Amy <co...@gmail.com> ---
My OS is Yosemite version 10.10.5
Here's my computer's info:
MacBook Pro
2.8 GHz Intel Core i7
16 GB 1600 MHz DDR3
As far as I can tell it was kind of random. There weren't any changes as far as
updates go before it stopped working, although I did make OS updates after to
see if that would help and it didn't. I also uninstalled and reinstalled the
latest version of the program, and when that didn't work, I tried an earlier
version and am still experiencing the same issues.
Another weird thing that's happening is when I open a text document all the
text throughout the doc jumbles together on the first line.
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[Issue 126828] None of the text in the dialog boxes will show
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126828
--- Comment #4 from orcmid <or...@apache.org> ---
(In reply to oooforum from comment #3)
> Not an AOO bug but a Mac OS system font issue.
> See this thread:
> http://forum.openoffice.org/en/forum/viewtopic.php?f=17&t=28312
Amy please confirm whether this resolves the issue for you, in case we were
premature about this.
If you confirm, we can change this to fixed.
There is probably someplace we should collect these kinds of tips and
workarounds so that users can look for them. All suggestions are welcome.
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[Issue 126828] None of the text in the dialog boxes will show
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126828
oooforum (fr) <oo...@free.fr> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |RESOLVED
Resolution|--- |IRREPRODUCIBLE
--- Comment #9 from oooforum (fr) <oo...@free.fr> ---
No news from OP since +3 months.
Feel free to reopen with required information.
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[Issue 126828] None of the text in the dialog boxes will show
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126828
orcmid <or...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Resolution|FIXED |---
Status|RESOLVED |UNCONFIRMED
--- Comment #8 from orcmid <or...@apache.org> ---
(In reply to Amy from comment #7)
> Hi, unfortunately the problem came back. This time after I cleaned the cache
> using font finagler, nothing changed.
OK, this should not be treated as resolved in this case. The use of "fixed"
usually indicates that there was something that was done at this end to make a
change somewhere.
Also, we need more confirmation or something that makes a clear resolution.
There is a second tip at the end of the Community Forum thread about what may
be the OS X cause here.
Amy, have you tried that? Do you need advice on how to perform a terminal
command?
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[Issue 126828] None of the text in the dialog boxes will show
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126828
Marcus <ma...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|RESOLVED |CLOSED
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[Issue 126828] None of the text in the dialog boxes will show
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126828
--- Comment #5 from Amy <co...@gmail.com> ---
I tried the font wrangler solution and that worked. Thanks!
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[Issue 126828] None of the text in the dialog boxes will show
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126828
orcmid <or...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Resolution|NOT_AN_ISSUE |FIXED
--- Comment #6 from orcmid <or...@apache.org> ---
Although related to font configurations, this impacts our users and we can view
this as a fix.
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