[Tomcat Wiki] Update of "FAQ/Bugs" by GianlucaVarisco

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The following page has been changed by GianlucaVarisco:
http://wiki.apache.org/tomcat/FAQ/Bugs

The comment on the change is:
FAQ Migration -  Issue 20 - GHOP Contest

New page:
== Bugs ==

=== Preface ===

If you think you found a bug, [http://tomcat.apache.org/bugreport.html read this page].

=== Questions ===

    * '''I have a bug, what do I do?'''
Unless you have the source code reference in Tomcat which is wrong, it may not be a bug. E-mail the [http://tomcat.apache.org/faq/tomcatuser.html user list] and confirm its a bug. Also [http://tomcat.apache.org/bugreport.html read this] first from the tomcat site about reporting a bug.

    * '''Why does feature ABC work in Servlet Container XYZ but not in Tomcat?'''
There could be a good chance that the other servlet container could be implementing the spec wrong.

    * '''I submitted a bug, why is it ignored?'''

 Any of the following may affect someone acting on a bug:
    * Is it a bug?
    * Is your description good?
    * Is your description complete?
    * Can a developer '''easily''' reproduce the bug in their own environment?
    * Have you provided a patch? Is it against cvs? Using the correct file? Using cvs diff -u
    * Is your patch coded well?
    * Is your solution "good"?

Some developers are uncomfortable submitting patches to code they are unfamiliar with. The committers are not experts in all areas of Tomcat. It may be that the developer who has the ability to adequately review the patch may be too busy or unable to review the bug. That is the bad news, the good news is Tomcat is Open Source and you can build and use your own release until the fix gets back into the official release. 

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