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Posted to issues@openoffice.apache.org by bu...@apache.org on 2016/03/21 10:51:44 UTC

[Issue 126880] New: Writer crash when creating and index

https://bz.apache.org/ooo/show_bug.cgi?id=126880

          Issue ID: 126880
        Issue Type: DEFECT
           Summary: Writer crash when creating and index
           Product: Writer
           Version: 4.1.2
          Hardware: PC
                OS: Windows 7
            Status: UNCONFIRMED
          Severity: Critical
          Priority: P5 (lowest)
         Component: editing
          Assignee: issues@openoffice.apache.org
          Reporter: paolo.ursini@gmail.com

Created attachment 85362
  --> https://bz.apache.org/ooo/attachment.cgi?id=85362&action=edit
Export of windows errors registry

I have a quite big document, +120 pages, in which the titles of chapter are
formatted with "Intestazione1" through "Intestazione4" (in italian version".
When I try to insert an index, with the menu: 
Inserisci | Indici e Tabelle | Indici e Tabelle ...
I see for a couple of second the window of the index specification, and then
the program crashes.

The Windows event viewer show me this error
- System 

  - Provider 

   [ Name]  Application Error 

  - EventID 1000 

   [ Qualifiers]  0 

   Level 2 

   Task 100 

   Keywords 0x80000000000000 

  - TimeCreated 

   [ SystemTime]  2016-03-21T09:06:34.000000000Z 

   EventRecordID 65492 

   Channel Application 

   Computer WI0082784S.wind.root.it 

   Security 


- EventData 

   soffice.bin 
   4.0.9782.500 
   56278b4c 
   MSVCR90.dll 
   9.0.30729.6161 
   4dace5b9 
   c0000417 
   0006ccd5 
   1670 
   01d18350c20a8448 
   C:\Program Files\OpenOffice 4\program\soffice.bin 
  
C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll 
   355f05ee-ef44-11e5-b0ef-e02a8229a79e

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[Issue 126880] Writer crash when creating and index

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126880

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

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[Issue 126880] Writer crash when creating and index

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126880

--- Comment #6 from aleksis@protonmail.com ---
Created attachment 85764
  --> https://bz.apache.org/ooo/attachment.cgi?id=85764&action=edit
GIF animation demonstrating workflow for replicating the bug

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[Issue 126880] Writer crash when creating and index

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126880

--- Comment #3 from aleksis@protonmail.com ---
Created attachment 85761
  --> https://bz.apache.org/ooo/attachment.cgi?id=85761&action=edit
TEST1 document - trying to reproduce issue

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[Issue 126880] Writer crash when creating and index

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126880

Theodore Matula <bu...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |buddymatula@gmail.com

--- Comment #1 from Theodore Matula <bu...@gmail.com> ---
Can you provide a link to the document in question? It'll probably be too big
to upload here.

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[Issue 126880] Writer crash when creating and index

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126880

--- Comment #5 from aleksis@protonmail.com ---
Created attachment 85763
  --> https://bz.apache.org/ooo/attachment.cgi?id=85763&action=edit
TEST5 document - trying to reproduce issue

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[Issue 126880] Writer crash when creating and index

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126880

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |oooforum@free.fr
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |IRREPRODUCIBLE

--- Comment #7 from oooforum (fr) <oo...@free.fr> ---
Thanks aleksis for the testcases

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[Issue 126880] Writer crash when creating and index

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126880

--- Comment #4 from aleksis@protonmail.com ---
Created attachment 85762
  --> https://bz.apache.org/ooo/attachment.cgi?id=85762&action=edit
TEST4 document - trying to reproduce issue

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[Issue 126880] Writer crash when creating and index

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126880

aleksis@protonmail.com changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |aleksis@protonmail.com

--- Comment #2 from aleksis@protonmail.com ---
-- I tried to replicate this issue without success. Sharing my notes for
further testing or investigation --

CRITICAL CONDITIONS (assumption based on original report)
-------------------

- Big document - 120+ pages
- Insert an index
- Titles of chapter are formatted with "Intestazione1" through "Instestazione4"
(Italian version)
    - "Interstazione1" means Header1
- Version 4.1.2

PREPARATION
-----------

- Create document with 120+ pages
    - Find tool for creating the content
    - www.lipsum.com
- Learn how to insert an index
- Download versions from 4.1.1 to 4.1.3


TEST NOTES
----------

CONFIGURATION FOR TEST 1: Windows 7 Enterprise SP1, Apache OpenOffice 4.1.3 -
English as language

TEST 1:
- Created 135 page document (test_document_126880.odt) by generating text from
(www.lipsum.com). I included to each chunk of 15 pages of text one Heading, one
Heading 1, one Heading 2 and one Heading 3. There were in total 36 headings,
but only 27 were shown in index as Heading didn't appear on index (only Heading
1, Heading 2 and Heading 3)
- Insert index via Insert - Indexes and Tables (by using default settings)
--> Index table created in few seconds without problems being noticed



CONFIGURATION FOR TEST 2: Windows 7 Enterprise SP1, Apache OpenOffice 4.1.3 -
Italian as language

TEST 2:
- Using the same document as in TEST 1
- Insert index via Insert - Indexes and Tables (by using default settings)
--> Index table created in few seconds without problems being noticed



CONFIGURATION FOR TEST 3: Windows 7 Enterprise SP1, Apache OpenOffice 4.1.2 -
Italian as language

TEST 3:
-  Using the same document as in TEST 1

- Insert index via Insert - Indexes and Tables (by using default settings)
--> Index table created in few seconds without problems being noticed



CONFIGURATION FOR TEST 4: Windows 7 Enterprise SP1, Apache OpenOffice 4.1.2 -
Italian as language

TEST 4:
-  I modified the document by increasing the amount of headings to 20 in each
15 pages of text - in other words 180 headings for new index (compared to 27 in
first document) - the length of the document
(test_document_126880_version2.odt) grew to 140 pages
- Insert index via Insert - Indexes and Tables (by using default settings)
--> Index table created in few seconds without problems being noticed



CONFIGURATION FOR TEST 5: Windows 7 Enterprise SP1, Apache OpenOffice 4.1.2 -
Italian as language

TEST 5:
-  I modified the document (on TEST 4) by increasing the amount of headings to
63 in each 15 pages of text - in other words 567 headings for new index
(compared to 27 in first document or 180 in second document) - the length of
the document (test_document_126880_version3.odt) grew to 158 pages
- Insert index via Insert - Indexes and Tables (by using default settings)
--> Index table created in few seconds without problems being noticed



CONFIGURATION FOR TEST 6: Windows 7 Enterprise SP1, Apache OpenOffice 4.1.1 -
Italian as language

TEST 6:
-  Using the same document as in TEST 5
- Insert index via Insert - Indexes and Tables (by using default settings)
--> Index table created in few seconds without problems being noticed


SUMMARY
-------

Couldn't reproduce the issue.

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