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Posted to issues@openoffice.apache.org by bu...@apache.org on 2023/03/07 22:43:41 UTC
[Issue 128564] New: More than 5 tracked changes causes AOO to crash.
https://bz.apache.org/ooo/show_bug.cgi?id=128564
Issue ID: 128564
Issue Type: DEFECT
Summary: More than 5 tracked changes causes AOO to crash.
Product: Writer
Version: 4.1.14
Hardware: PC
OS: Windows 10
Status: CONFIRMED
Keywords: crash
Severity: Major
Priority: P5 (lowest)
Component: editing
Assignee: issues@openoffice.apache.org
Reporter: knmc@apache.org
Target Milestone: ---
When using track changes, if there are more than 5 changes in the accept or
reject
window, the program crashes either immediately or after 1 or2 successful
accept/reject clicks. I have set this as major as it really slows down the
review process for the User Guides.
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[Issue 128564] More than 5 tracked changes causes AOO to crash.
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128564
Keith N. McKenna <kn...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Severity|Major |Critical
Priority|P5 (lowest) |P2
QA Contact| |knmc@apache.org
--- Comment #10 from Keith N. McKenna <kn...@apache.org> ---
Raising importance as this seriously impacts the documentation teams ability to
do its work. The workaround of using Safe Mode is only a stopgap measure that
adds unnecessary time to an already time-consuming process.
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[Issue 128564] More than 5 tracked changes causes AOO to crash.
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128564
Keith N. McKenna <kn...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|REOPENED |CONFIRMED
--- Comment #15 from Keith N. McKenna <kn...@apache.org> ---
Confirmed via Comment 9.
@Matthias, All you have to do is to select a change in the Accept/Reject window
and if it is going to happen it will happen. I have also recently tested it on
a new Windows 11 laptop and I get the same result.
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[Issue 128564] More than 5 tracked changes causes AOO to crash.
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128564
--- Comment #16 from Matthias Seidel <ms...@apache.org> ---
As I already wrote, I can accept/reject all changes without any crash.
Not reproducible for me...
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[Issue 128564] More than 5 tracked changes causes AOO to crash.
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128564
Keith N. McKenna <kn...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Attachment #87174|0 |1
is obsolete| |
--- Comment #6 from Keith N. McKenna <kn...@apache.org> ---
Created attachment 87186
--> https://bz.apache.org/ooo/attachment.cgi?id=87186&action=edit
File with many changes
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[Issue 128564] More than 5 tracked changes causes AOO to crash.
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128564
--- Comment #13 from Matthias Seidel <ms...@apache.org> ---
I don't think this is a duplicate!
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[Issue 128564] More than 5 tracked changes causes AOO to crash.
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128564
--- Comment #19 from Francis C. Costero <fj...@gmail.com> ---
I just tried the document posted by Keith in comment #6 on 2023-04-29. I
reported on 2023-05-02 that I did get a crash with that document. Today, I do
not get a crash with it. My system has gotten 5 updates since I last tested the
document. Since I never got crashes in Safe Mode, I assume the problem is
caused by some driver.
For completeness of evidence, I'll mention that I first tried the document
using the Spanish (Spain) UI, locale and default language. When that did not
crash, I switched to English (US) and still did not get a crash.
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[Issue 128564] More than 5 tracked changes causes AOO to crash.
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128564
--- Comment #17 from Keith N. McKenna <kn...@apache.org> ---
(In reply to Matthias Seidel from comment #16)
> As I already wrote, I can accept/reject all changes without any crash.
> Not reproducible for me...
I understand that you cannot reproduce it Matthias, but I have reproduced it on
2 different systems, and Francis has also reproduced it. That Is why I set it
as confirmed
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[Issue 128564] More than 5 tracked changes causes AOO to crash.
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128564
Matthias Seidel <ms...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |mseidel@apache.org
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[Issue 128564] More than 5 tracked changes causes AOO to crash.
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128564
--- Comment #18 from Matthias Seidel <ms...@apache.org> ---
No problem with that!
But there must be a difference, because Czesław and I cannot reproduce it.
Maybe it is a problem with en-US only?
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[Issue 128564] More than 5 tracked changes causes AOO to crash.
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128564
--- Comment #7 from Matthias Seidel <ms...@apache.org> ---
The same with the updated file: I cannot reproduce a crash on Windows 10.
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[Issue 128564] More than 5 tracked changes causes AOO to crash.
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128564
--- Comment #1 from Keith N. McKenna <kn...@apache.org> ---
Created attachment 87173
--> https://bz.apache.org/ooo/attachment.cgi?id=87173&action=edit
Document with multiple changes
This ODT file contains many changes to show the crash.
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[Issue 128564] More than 5 tracked changes causes AOO to crash.
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128564
--- Comment #4 from Matthias Seidel <ms...@apache.org> ---
Yes, that file does contain a lot of changes!
"Unfortunately" I cannot replicate a crash.
I accepted every single change after the other without problem.
This is on Windows 10 Pro 22H2 64-bit.
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[Issue 128564] More than 5 tracked changes causes AOO to crash.
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128564
oooforum (fr) <oo...@free.fr> changed:
What |Removed |Added
----------------------------------------------------------------------------
Resolution|--- |DUPLICATE
CC| |oooforum@free.fr
Status|CONFIRMED |RESOLVED
--- Comment #12 from oooforum (fr) <oo...@free.fr> ---
Already reported
*** This issue has been marked as a duplicate of issue 128356 ***
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[Issue 128564] More than 5 tracked changes causes AOO to crash.
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128564
--- Comment #2 from Matthias Seidel <ms...@apache.org> ---
In that document I cannot find any changes to accept/reject?
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[Issue 128564] More than 5 tracked changes causes AOO to crash.
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128564
Keith N. McKenna <kn...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Attachment #87173|0 |1
is obsolete| |
--- Comment #3 from Keith N. McKenna <kn...@apache.org> ---
Created attachment 87174
--> https://bz.apache.org/ooo/attachment.cgi?id=87174&action=edit
New file to test
Hopefully, correct file.
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[Issue 128564] More than 5 tracked changes causes AOO to crash.
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128564
--- Comment #8 from Czesław Wolański <cz...@gmail.com> ---
No crash on Windows 10.
(FWIW, same on Windows 7 and 11)
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[Issue 128564] More than 5 tracked changes causes AOO to crash.
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128564
Keith N. McKenna <kn...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Resolution|DUPLICATE |---
Status|RESOLVED |REOPENED
--- Comment #14 from Keith N. McKenna <kn...@apache.org> ---
This is not a duplicate of issue 128356. That issue reports a particular
saxparse error. This reports no error whatsoever, but simply crashes.
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[Issue 128564] More than 5 tracked changes causes AOO to crash.
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128564
Czesław Wolański <cz...@gmail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |czeslaw.wolanski@gmail.com
--- Comment #5 from Czesław Wolański <cz...@gmail.com> ---
I can't reproduce the crash on Windows, be it: 7, 10 or 11.
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[Issue 128564] More than 5 tracked changes causes AOO to crash.
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128564
Francis C. Costero <fj...@gmail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |fjcc.apache@gmail.com
--- Comment #9 from Francis C. Costero <fj...@gmail.com> ---
The document crashes for me if I accept one change. I'm am using Windows 10. I
tried it twice with the same result. However, it does not crash if I boot in
Safe Mode. I was then able to accept all of the changes.
Possibly irrelevant - This is similar to behavior I see with macros. OpenOffice
crashes if I try to make a macro inside of a Calc or Writer document. As soon
as I try to make a new module, the program crashes. In Safe Mode, it works.
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[Issue 128564] More than 5 tracked changes causes AOO to crash.
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128564
--- Comment #11 from Matthias Seidel <ms...@apache.org> ---
Can you describe exactly, what you do when you get a crash?
I am still not able to reproduce it...
That said, I also would not be able to fix the problem.
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