Reporting a problem about the Recovery of documents

[Emma Ashton <em...@me.com>]

Hye There,

My son is having problems with your application on his Mac. His computer crashed while he was writing a document and when the computer turned on again it opened the Document Recovery page, when he pressed the start recovery the first document did not recover and and then the application suddenly crashed. Then when re opening the application, and then pressing the ’start recovery’ the application crashed again and hasn’t recovered the documents since and won’t even open older documents. Is their anyway you could help in making the Recovery actually work or is it not possible. 

Cheers, Emma 

Emma Ashton
Mobile: 07970636569
Work: 0207 580 6101
Email: emmashton@me.com

Re: Reporting a problem about the Recovery of documents

[Rory O'Farrell <of...@iol.ie>]

On Sun, 04 Dec 2016 18:12:18 +0000
Emma Ashton <em...@me.com> wrote:

> Hye There,
> 
> My son is having problems with your application on his Mac. His computer crashed while he was writing a document and when the computer turned on again it opened the Document Recovery page, when he pressed the start recovery the first document did not recover and and then the application suddenly crashed. Then when re opening the application, and then pressing the \u2019start recovery\u2019 the application crashed again and hasn\u2019t recovered the documents since and won\u2019t even open older documents. Is their anyway you could help in making the Recovery actually work or is it not possible. 
> 
> Cheers, Emma 
> 
> Emma Ashton
> Mobile: 07970636569
> Work: 0207 580 6101
> Email: emmashton@me.com
> 
> 
I think this thread offers a solution
https://forum.openoffice.org/en/forum/viewtopic.php?f=17&t=53884

-- 
Rory O'Farrell <of...@iol.ie>

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