[Issue 125751] New: Impress crashes when trying to open saved content

[bu...@apache.org]

https://issues.apache.org/ooo/show_bug.cgi?id=125751

          Issue ID: 125751
        Issue Type: DEFECT
           Summary: Impress crashes when trying to open saved content
           Product: Impress
           Version: 4.1.1
          Hardware: PC
                OS: Windows 7
            Status: UNCONFIRMED
          Severity: major
          Priority: P3
         Component: editing
          Assignee: issues@openoffice.apache.org
          Reporter: r.williams143@ntlworld.com

When I attempt to re-open an Impress document that was created in an earlier
version of Open Office as the document is being opened it gets about 50% along
the 'bar' and then the document crashes and displays a message to say that
'Open Office has encountered a problem and needs to close' ... but there is no
explanation of the problem.

This also happens on other installations on computers with W7/32, W7/64 and
W8.1/64 OS all of which are using AOO 4.1.1

I did not have this issue with earlier editions [4.0.0 and before] of AOO which
I have been using since version 3.0.0

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[Issue 125751] Impress crashes when trying to open saved content

[bu...@apache.org]

https://issues.apache.org/ooo/show_bug.cgi?id=125751

Luke Barfield <lu...@gmail.com> changed:

           What    |Removed                     |Added
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                 CC|                            |luke.barfield@gmail.com

--- Comment #1 from Luke Barfield <lu...@gmail.com> ---
Created attachment 84228
  --> https://issues.apache.org/ooo/attachment.cgi?id=84228&action=edit
Sample file created in AOO 3.4.1

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[Issue 125751] Impress crashes when trying to open saved content

[bu...@apache.org]

https://issues.apache.org/ooo/show_bug.cgi?id=125751

--- Comment #2 from Luke Barfield <lu...@gmail.com> ---
I’m unable to replicate this problem, could you attach the problem file that
you were trying to open? Was the file an .odp file? Does this happen for 1 file
in particular or can you replicate it with various files created in an older
version of Impress? Do you remember what version of Impress the problem file(s)
were created in? When the error message is displayed is there an option to
download / view details, if so could you provide the error report? Could you
check to see if the event viewer has an application event log after the failure
(see http://windows.microsoft.com/en-gb/windows/open-event-viewer#1TC=windows-7
if you’re unsure how to locate the event viewer) and attach the information if
they do.
Below are the steps I took to try and replicate, am I doing anything different?
My PC Config:
•    Win 8.1 64-bit
•    AMD
•    8 GB RAM
Steps taken:
1.    Installed OpenOffice.org 3.4.1 AOO341m1(Build:9593) – Rev. 1372282 from
the main download site (http://www.openoffice.org/download/index.html)
2.    Created new basic presentation with title slide, slide with bulleted list
and a slide with a png  see Created in 3-4-1.odp
3.    Installed Open Office 4.1.1 and selected the option to “Remove all older
product versions”
4.    Navigated to saved file and double clicked to open – file open as
expected
5.    Closed Impress and Re-opened a blank presentation and then opened file
using file>open – file opened as expected

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