You are viewing a plain text version of this content. The canonical link for it is here.
Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/09/10 05:26:48 UTC

[Bug 120862] New: Open Office won't Open UP.

https://issues.apache.org/ooo/show_bug.cgi?id=120862

          Priority: P3
            Bug ID: 120862
          Assignee: ooo-issues@incubator.apache.org
           Summary: Open Office won't Open UP.
          Severity: blocker
        Issue Type: DEFECT
    Classification: Code
                OS: Mac OSX, 10.7
          Reporter: auto78240314@hushmail.com
          Hardware: Mac
            Status: UNCONFIRMED
           Version: AOO 3.4.1
         Component: code
           Product: xml

Open Office crashes on the Mac OSX Lion version 10.7
I am unable to open the program, and receive a popup, prompting me to select
one of two options:  "ignore window", "restore window".  Neither option works
and the popup persists.  When will this be fixed.

I am running Mac Lion 10.7.4

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Bug 120862] Open Office won't Open UP.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120862

Rob Weir <ro...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Assignee|caselli.translations@hotmai |issues@openoffice.apache.or
                   |l.com                       |g
         QA Contact|                            |caselli.translations@hotmai
                   |                            |l.com

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Issue 120862] Open Office won't Open UP.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120862

j.nitschke@ok.de changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |j.nitschke@ok.de
         Resolution|---                         |DUPLICATE

--- Comment #10 from j.nitschke@ok.de ---
Thank you Joe Smith.

Bug known since 3.4,
http://www.openoffice.org/development/releases/3.4.1.html#AOO3.4.1ReleaseNotes-KnownIssues

On recent versions of Mac OS X it might happen, especially after a "Force
quit", that the following error message appears: "Restore Windows - The
application OpenOffice.org was forced to quit while trying to restore its
windows. Do you want to try to restore its windows again?". If you cannot get
rid of it: Option-click the "Go" menu; choose "Library" from the menu to open
the folder in the Finder; click on the folder "Saved Application State"; delete
the file "org.openoffice.script.savedState". See bug 119006 for more
information.

*** This issue has been marked as a duplicate of issue 119006 ***

-- 
You are receiving this mail because:
You are the assignee for the issue.
You are watching all issue changes.

[Bug 120862] Open Office won't Open UP.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120862

--- Comment #3 from Shelleybeane <Sh...@juno.com> ---
I, too, am having this same issue and have no clue how it came about. (and I
have no clue about recreating the steps to get to this point, either!)
I am running Mac OSX 10.7.5.
I've deleted and reinstalled AOO with no changes. I still get the pop-up up of
"Don't Restore Windows" and "Restore Windows" upon the opening of the program
and can not complete a Command-Q function to close it, so therefore, I have to
go to the Force Quit to close out the program. 
I am including a screen cap for reference.

-- 
You are receiving this mail because:
You are the assignee for the bug.
You are watching all bug changes.

[Bug 120862] Open Office won't Open UP.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120862

Suppers <d_...@hotmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|d_i_g_i_beet@hotmail.com    |

-- 
You are receiving this mail because:
You are the assignee for the bug.
You are watching all bug changes.

[Bug 120862] Open Office won't Open UP.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120862

Shelleybeane <Sh...@juno.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |Shelleybeane@juno.com

--- Comment #2 from Shelleybeane <Sh...@juno.com> ---
Created attachment 81945
  --> https://issues.apache.org/ooo/attachment.cgi?id=81945&action=edit
screen capture

Screen capture of the "Restore Windows" bug that has permanently locked AOO

-- 
You are receiving this mail because:
You are the assignee for the bug.
You are watching all bug changes.

[Bug 120862] Open Office won't Open UP.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120862

Suppers <d_...@hotmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |d_i_g_i_beet@hotmail.com

--- Comment #6 from Suppers <d_...@hotmail.com> ---
I'm on mac osx 10.9.1 and having the same "restore window" bug.

-- 
You are receiving this mail because:
You are the assignee for the bug.
You are watching all bug changes.

[Bug 120862] Open Office won't Open UP.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120862

Diane <di...@comcast.net> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |dianejohn92@comcast.net

--- Comment #8 from Diane <di...@comcast.net> ---
I am having the same problem with the frozen error message. This occured
following a short power outage. I shut down the computer, and I have
reinstalled the program. I still cannot get into the program. I am using OS X
Version 10.9.1

-- 
You are receiving this mail because:
You are the assignee for the bug.
You are watching all bug changes.

[Bug 120862] Open Office won't Open UP.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120862

rica <e....@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |e.elishama@gmail.com

--- Comment #5 from rica <e....@gmail.com> ---
I'm experiencing the "Don't Restore Windows" "Restore Windows" pop up window as
well that is unresponsive and won't let me open existing documents. This
started when I first opened the program today. The last time I used the program
(it was operating normally) was on Friday December 13, 2013. I'm on Mac OS X
10.7.5

-- 
You are receiving this mail because:
You are the assignee for the bug.
You are watching all bug changes.

[Bug 120862] Open Office won't Open UP.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120862

--- Comment #7 from Bernice  Grundy <bg...@waitrose.com> ---
Open Office is now functioning and I can open and close it. This has happened
without any intervention from me. The only unusual thing that has happened is
that we have had several power cuts so I have had to restart the computer each
time. Could this be the reason? Perhaps someone else would like to try it!

(In reply to Bernice  Grundy from comment #4)
> Using Mac OS 10.4.11
> 
> Can't close Open Office or open it, though it appears to be open on
> dashboard. When I try to use it I get error code 1712.
> 
> The problem arose when I was trying to change/resize a photograph and I was
> also trying to save versions of it in black and white and GREYSCALE. Some of
> these I have but then it ceased to function at all.
> 
> It is version Open Office.org 3.0.0 [300m6(Build:9352)]
> 
> It does not respond to 'force quit'.

-- 
You are receiving this mail because:
You are the assignee for the bug.
You are watching all bug changes.

[Bug 120862] Open Office won't Open UP.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120862

liupingtan <do...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         QA Contact|caselli.translations@hotmai |alex13qa@gmail.com
                   |l.com                       |

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Bug 120862] Open Office won't Open UP.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120862

Bernice  Grundy <bg...@waitrose.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |bgrundy@waitrose.com

--- Comment #4 from Bernice  Grundy <bg...@waitrose.com> ---
Using Mac OS 10.4.11

Can't close Open Office or open it, though it appears to be open on dashboard.
When I try to use it I get error code 1712.

The problem arose when I was trying to change/resize a photograph and I was
also trying to save versions of it in black and white and GREYSCALE. Some of
these I have but then it ceased to function at all.

It is version Open Office.org 3.0.0 [300m6(Build:9352)]

It does not respond to 'force quit'.

-- 
You are receiving this mail because:
You are the assignee for the bug.
You are watching all bug changes.

[Bug 120862] Open Office won't Open UP.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120862

123 <au...@hushmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Latest|---                         |AOO 3.4.1
    Confirmation on|                            |

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Bug 120862] Open Office won't Open UP.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120862

Rob Weir <ro...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Assignee|issues@openoffice.apache.or |caselli.translations@hotmai
                   |g                           |l.com

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Bug 120862] Open Office won't Open UP.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120862

--- Comment #1 from 123 <au...@hushmail.com> ---
Error causes Libre Office to crash as well.  Neither open office, nor Library
office will work.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Issue 120862] Open Office won't Open UP.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120862

Joe Smith <je...@martnet.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |jes@martnet.com

--- Comment #9 from Joe Smith <je...@martnet.com> ---
I believe this is the same problem reported in issue 119006

If so, this issue should be closed: RESOLVED/DUPLICATE

-- 
You are receiving this mail because:
You are the assignee for the issue.
You are watching all issue changes.