[jira] [Updated] (GUACAMOLE-1811) Recognize and handle temporary files saved to "Download" directory

["Mike Jumper (Jira)" <ji...@apache.org>]

     [ https://issues.apache.org/jira/browse/GUACAMOLE-1811?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Mike Jumper updated GUACAMOLE-1811:
-----------------------------------
    Summary: Recognize and handle temporary files saved to "Download" directory  (was: Problem saving in Download folder)

> Recognize and handle temporary files saved to "Download" directory
> ------------------------------------------------------------------
>
>                 Key: GUACAMOLE-1811
>                 URL: https://issues.apache.org/jira/browse/GUACAMOLE-1811
>             Project: Guacamole
>          Issue Type: Wish
>          Components: RDP
>    Affects Versions: 1.4.0, 1.5.2
>         Environment: Ubuntu Server 20.04
> guacd version: docker-v1.5.2
> guacamole version: docker-v1.5.2
>            Reporter: Horanet
>            Priority: Trivial
>         Attachments: 2023-06-15_12h25_32.png, 2023-06-15_12h25_56.png
>
>
> I use Guacamole for users to connect in RDP on a Windows Server 2019 on restricted accounts. Users don’t have access to File Explorer. They use a software that can export files (word, excel, pdf) to then read them via suitable software.
> In order to be able to retrieve these files, users attempted to export (save) their file directly to the Guacamole \\tsclient\{_}share-folder{_}\Download folder. At this moment, the file is well downloaded, but this one is almost empty and unreadable, and the software also display an error. I have these logs on my server:
> {{{}Jun 15 12:25:21 guacamole-serveur guacd[1575269]: File open refused (-2): "\Download\desktop.ini"{}}}{{{}Jun 15 12:25:24 guacamole-serveur guacd[1575269]: File open refused (-2): "\Download\Sans nom 1.ods"{}}}{{{}Jun 15 12:25:24 guacamole-serveur guacd[1575269]: message repeated 5 times: [ File open refused (-2): "\Download\Sans nom 1.ods"]{}}}{{{}Jun 15 12:25:24 guacamole-serveur guacd[1575269]: File open refused (-2): "\Download\.~lock.Sans nom 1.ods#"{}}}{{{}Jun 15 12:25:24 guacamole-serveur guacd[1575269]: File open refused (-2): "\Download\Sans nom 1.ods"{}}}{{{}Jun 15 12:25:24 guacamole-serveur guacd[1575269]: File open refused (-2): "\Download\lu8560530wwp.tmp"{}}}{{{}Jun 15 12:25:25 guacamole-serveur guacd[1575269]: File open refused (-2): "\Download\Sans nom 1.ods"{}}}{{{}Jun 15 12:25:25 guacamole-serveur guacd[1575269]: File open refused (-2): "\Download\.~lock.Sans nom 1.ods#"{}}}{{{}Jun 15 12:25:25 guacamole-serveur guacd[1575269]: File open refused (-2): "\Download\lu8560530wwp.tmp"{}}}
>  
> My theory is that the program first saves a temporary file which it bases on to create the real file. Maybe there is a way to add a delay to the transfer to give it time to save? But maybe the problem is somewhere else...
> I have the same problem when I save a document with word processing software (LibreOffice) and with a PDF reader (FoxitReader).
> Thanks for your help



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