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Posted to jira@arrow.apache.org by "Weston Pace (Jira)" <ji...@apache.org> on 2021/08/23 18:55:00 UTC

[jira] [Commented] (ARROW-13698) Incorrect contact email in Github

    [ https://issues.apache.org/jira/browse/ARROW-13698?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17403340#comment-17403340 ] 

Weston Pace commented on ARROW-13698:
-------------------------------------

You will need to subscribe to the user@ mailing list (by sending an email with any subject and no body to user-subscribe@arrow.apache.org) in order to be able to send questions there.

That being said, I can understand how the text may have been a bit misleading.  It was intended to discourage using Github Issues for asking questions as those are not as regularly monitored by as many people and so you aren't likely to get as fast and complete of a response.

It is not complete on its own however as it doesn't explain how to subscribe.

> Incorrect contact email in Github
> ---------------------------------
>
>                 Key: ARROW-13698
>                 URL: https://issues.apache.org/jira/browse/ARROW-13698
>             Project: Apache Arrow
>          Issue Type: Bug
>            Reporter: Olivier Peyrusse
>            Priority: Major
>
> Github repository for arrow suggest to contact [user@arrow.apache.org|mailto:user@arrow.apache.org] to ask questions.
> Choice 1 in [https://github.com/apache/arrow/issues/new/choose]
> When doing so at the time of this writing, it returns an email error:
> {noformat}
> Hi. This is the qmail-send program at apache.org.
> I'm afraid I wasn't able to deliver your message to the following addresses.
> This is a permanent error; I've given up. Sorry it didn't work out.
> <us...@arrow.apache.org>:
> Must be sent from an @apache.org address or a subscriber address or an address in LDAP. {noformat}



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