[GitHub] collinmazb opened a new issue #3121: When adding new database in webui, error occurs said "/lib64/libssl.so.10: version `OPENSSL_1.0.2' not found"

[gi...@git.apache.org]

collinmazb opened a new issue #3121: When adding new database in webui, error occurs said "/lib64/libssl.so.10: version `OPENSSL_1.0.2' not found"
URL: https://github.com/apache/incubator-superset/issues/3121
 
 
   Make sure these boxes are checked before submitting your issue - thank you!
   
   - [x] I have checked the superset logs for python stacktraces and included it here as text if any
   - [x] I have reproduced the issue with at least the latest released version of superset
   - [x] I have checked the issue tracker for the same issue and I haven't found one similar
   
   
   ### Superset version
   0.18.5
   
   ### Expected results
   should be success to add new database in webui
   
   ### Actual results
   failed to add new database due to error: "/lib64/libssl.so.10: version `OPENSSL_1.0.2' not found"
   
   ### Steps to reproduce
   - download superset and its dependencies using pip in another machine
   - copy the packages to target machine( which is a customed distribution based on centos, the kernel version is 3.10.104-1)
   - create venv and install superset in offline mode(just because the target machine couldn't connect to internet)
   - start superset and add new database in webui, and get the error, detailed in attachment. The error can be briefed as when executing the statement  "from cryptography.hazmat.bindings._openssl import ffi as _ffi", there's an import error "ImportError: /lib64/libssl.so.1.0.0: version `OPENSSL_1.0.2' not found (required by /data/home/tbds/venv/lib/python2.7/site-packages/cryptography/hazmat/bindings/_openssl.so)". Try much but couldn't find the reason. Also didn't find similar answers in google.
   
   
   [error.txt](https://github.com/apache/incubator-superset/files/1144670/error.txt)
   
 
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