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Posted to issues@openoffice.apache.org by bu...@apache.org on 2014/01/17 13:11:01 UTC
[Bug 124041] New: All objects gone after Math object editing,
saving, quiting, re-open
https://issues.apache.org/ooo/show_bug.cgi?id=124041
Bug ID: 124041
Issue Type: DEFECT
Summary: All objects gone after Math object editing, saving,
quiting, re-open
Product: Writer
Version: 4.0.1
Hardware: Mac
OS: Mac OSX, 10.9
Status: UNCONFIRMED
Severity: blocker
Priority: P3
Component: editing
Assignee: issues@openoffice.apache.org
Reporter: lau.hub@gmail.com
CC: issues@openoffice.apache.org
I was editing a math formula (trying to insert a newline which could not work).
As the newline insertion did not work and noticing that the Math toolbar did
not appear, I saved my doc, exited AOO and then reopen it.
Surprise: almost all objects (math formulas) were replaced by a red text
(Object XX).
I am using Mac, so I could not try to reproduce this on another platform.
I had also another similar bug while copying images from Draw in tables.
I attach two documents: one which is corrupted and the second I restore from a
backup. With time lost to redo the stuff I had done meanwhile.
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[Issue 124041] All objects gone after Math object editing, saving,
quiting, re-open
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124041
Richard G. Mills <rg...@ThinkMills.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |rgmopenoffice@ThinkMills.co
| |m
--- Comment #13 from Richard G. Mills <rg...@ThinkMills.com> ---
This is true in Windows 7, also. I do a table with a 6 or 7 simple formulas in
7 or 8 cells, and they are all gone when I reopen the document the next day.
The numbers from the previous day are there, but the formulas have disappeared,
so the changing the variables does not affect the results. This makes
OpenOffice Writer table formulas useless. I see many complaints and no
solutions in the forums, as well.
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[Bug 124041] All objects gone after Math object editing, saving,
quiting, re-open
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124041
--- Comment #6 from brinzing <ol...@gmx.de> ---
i cannot remember writing a bug report. i have seen some corrupted files, but i
was not able to reproduce this kind of issue till now.
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[Bug 124041] All objects gone after Math object editing, saving,
quiting, re-open
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124041
--- Comment #2 from lauhub <la...@gmail.com> ---
I had the same problem one week ago.
I was inserting images inside a table (copy/paste from Draw) and then: all math
formulas gone !
Below links to attachements:
The corrupted one:
https://www.dropbox.com/s/ra8q8j5m0xk6pap/Cours%20-%20R%C3%A9gulation%20Asservissements%20Corrupted.odt
The backup and corrected document:
https://www.dropbox.com/s/6oyizjgcbvwotg8/Cours%20-%20R%C3%A9gulation%20Asservissements%203.odt
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[Bug 124041] All objects gone after Math object editing, saving,
quiting, re-open
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124041
lauhub <la...@gmail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|RESOLVED |UNCONFIRMED
Resolution|WONTFIX |---
--- Comment #7 from lauhub <la...@gmail.com> ---
Wow, I am surprised. Well I use intensively AOO since 5 months now (after
having trashed LibreOffice because of lack of stability), and I am also a
little bit upset with the time I spent because of several crashes and trying to
write a bug report.
I do not want to have an argument with anyone of you, but I feel disapointed by
the fact that, instead of trying to really resolve the bug, it is simply closed
without any investigation.
And I read "This is not a valid bug report" !
I am so sorry to inform you that I am a valid office-software user. And, as a
former software developer, I understand what you mean when you do all of this
(closing the bug because you do not have enough information, asking for
complete information to reproduce the bug).
But as a "normal" end user, I don't. Just imagine what someone who, trying to
help and knowing nothing to software development practice, and trying to use a
so common office tool which crashed so often (yes, really often compared to
other ones I tested), yes just imagine what this end user will think.
He will just think it is not worth the time he spent just trying to help. Nor
the time to use this software. He will demand to his hierarchy: please install
MSOffice on my laptop. And if he is at home, he will just install it (even if
he as not bought it).
When you say: "I did my tests with OOo 2.0.2 because I can't open documents
with 4.0.1 (WIN)" then you cannot deduce that the problem comes from my links
nor deduce anything from that, nor close the bug.
To use my links, you have to click (not right click) on them to open a web page
and then (on that web page) click on the download button. You must not
right-click and select "Save target as" because it will save to your disk a
HTML document with an odt extension.
At last, I hope that adding the information below will make my bug report
"valid":
b) see all the valid links in the previous messages.
c) Edit a lot of formulas, copy paste a lot of images from Draw and after some
hours, it may crash.
e) open a document, do a lot of work pasting OLE, images from Draw, bitmap
images, cells from Calc
f4) Mac OS X 10.9.1 french language
f5) AOO401m5(Build:9714) - Rev. 1524958
2013-09-20 11:07:55 (Fri, 20 Sep 2013)
French localization
f6) none
f7) Launched AOO from the Mac OS X LaunchPad. Create a new document from the
AOO main menu
f8) did not find the instructions for Mac and have not the time to search.
f9) I don't know
I reset the Status to Unconfirmed
If you want that future bug reports contain the information above, just add
fields into the bug report creation form !
And please, keep thinking as "End User" !
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[Bug 124041] All objects gone after Math object editing, saving,
quiting, re-open
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124041
--- Comment #9 from lauhub <la...@gmail.com> ---
@andre Thank you for your answer.
I did not notice that there w
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[Bug 124041] All objects gone after Math object editing, saving,
quiting, re-open
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124041
--- Comment #1 from lauhub <la...@gmail.com> ---
A link to the corrupted document:
https://www.dropbox.com/s/nfoghxqru8psyl2/Cours%20-%20Automatique%20Crashed.odt
A link to the corrected document:
https://www.dropbox.com/s/am4zjasceggdi6p/Cours%20-%20Automatique.odt
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[Bug 124041] All objects gone after Math object editing, saving,
quiting, re-open
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124041
brinzing <ol...@gmx.de> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |oliver.brinzing@gmx.de
--- Comment #3 from brinzing <ol...@gmx.de> ---
i can confirm this kind of bug on win xp oo32 if one insert some calc cell
ranges (copy/paste) into writer documents. sometimes all calc ole objects are
gone after saving the writer document...
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[Bug 124041] All objects gone after Math object editing, saving,
quiting, re-open
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124041
--- Comment #4 from lauhub <la...@gmail.com> ---
A question: does previous version (3.4.1) show the same issue ? Or is it only
for 4.x ?
Should I downgrade, because I prefer stability against features? Loosing my
document may involve several days of work to be lost.
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[Bug 124041] All objects gone after Math object editing, saving,
quiting, re-open
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124041
Andre <aw...@googlemail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |CONFIRMED
CC| |awf.aoo@googlemail.com
Ever confirmed|0 |1
--- Comment #8 from Andre <aw...@googlemail.com> ---
@lauhub: Thanks for the bug report. I was able to download the ODTs (although
it would be better to have them attached to this issue because external links
tend to go away after some time). I was also able to reproduce the (a?) crash:
1. load the bug doc
2. scroll down two or three pages
-> crash (not always, but reliably enough to get an idea as to the cause)
I saw the crash in ImplFontCharMap::GetGlyphIndex,
vcl/source/gdi/impfont.cxx:170, where a negative index is used to access the
maGlyphIds array.
I am just not sure that this is the same crash that is described in the bug
description.
@Rainer Bielefeld: This bug report is valid enough for me. The links in
comment2 go to dropbox download pages that provide the actual download links.
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[Bug 124041] All objects gone after Math object editing, saving,
quiting, re-open
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124041
--- Comment #10 from lauhub <la...@gmail.com> ---
(continuing the previous post that was mistakenly posted)
Actually I have no crash when just opening the document and scrolling down (on
MacOSX 10.9.1).
May be is it something else.
I also noticed that AOO became slower when pasting/copying after some hours of
use. Quiting and reopening (to prevent crashes) makes the number of crashes
decrease when editing.
It looks like a memory leak or something like that. Are all of the symptoms
linked together ? I can't say.
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[Bug 124041] All objects gone after Math object editing, saving,
quiting, re-open
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124041
--- Comment #12 from Andre <aw...@googlemail.com> ---
More details about the crash. It is only reproducible with the latest builds.
It can be reproduced on at least two machines with Windows7. The crash is
triggered by the arrow before text (toujours VRAI) on page 22 (or so). Trigger
the crash by searching for the text or by just waiting (a couple of seconds)
for the background formatting to process the text.
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[Bug 124041] All objects gone after Math object editing, saving,
quiting, re-open
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124041
Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |RESOLVED
CC| |rainerbielefeld_ooo_qa@biel
| |efeldundbuss.de
Resolution|--- |WONTFIX
Severity|blocker |normal
--- Comment #5 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
This is not a valid bug report!
I did my tests with OOo 2.0.2 because I can't open documents with 4.0.1 (WIN),
what will crash.
(a) I compared the linked pictures in both documents from Comment 1, they are
identical. So the problem Can't be a broken link.
(b) Replacing the links to the pictures in both documents to an existing
picture
will work, shows picture. So it seems that there is nothing completely
broken.
(c) Very astonishing is that in Comment 2 we have 2 documents.odt, what
in reality are HTML-documents (simply open with a simple text editor like
Wordpad).
(d) Same like (c) with Documents in comment 2
(e) currently the report tells that it might cause problems if users damage
documents wantonly ;-)
(f) of course I will do some further investigation, for example why these
documents crash my AOO 4.0.1, but this one is report currently is INVALID
/ WONTFIX, no realistic possibility to reproduce reporter's problems
with valid documents.
@lauhub:
I close this one, but that does not mean that we will not do further
investigations. As a first step please you should do your own investigations
why you have .html documents with .odt name extensions. Might be "Bug 93905 IN
OS File Dialog: missing file name extension when "Save As..." with
'auto-extension' for file names ending with registered file name extension"
For any new bug oyu want to report please consider that it is not enough to
tell what you observe. It is necessary that you tell all necessary information
how we can reproduce your observations.
After some steps we might come to level that we can investigate the initial
problem "Lost Objects" (if it really does exist with valid documents).
@brinzing
Is there already a report for the problems your observe?
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[Bug 124041] All objects gone after Math object editing, saving,
quiting, re-open
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124041
--- Comment #11 from Andre <aw...@googlemail.com> ---
There are a number of problems described by this issue that may be independent
and could/should go into their own issues:
- Saving and reloading of math formulas (OLEs) breaks those formulas (original
bug description)
- Crash when I load the (broken) bugdoc.
- Copy and paste Calc cells to Writer (as OLE). Cells are broken after save and
reload.
- AOO gets slower after hours of work.
The crash is easiest to reproduce. Fixing it is a prerequisite for looking at
the other bugs.
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