[jira] [Created] (OPENMEETINGS-1729) Error file importing (failed to start and connect)

["Dmitriy Muratov (JIRA)" <ji...@apache.org>]

Dmitriy Muratov created OPENMEETINGS-1729:
---------------------------------------------

             Summary: Error file importing (failed to start and connect)
                 Key: OPENMEETINGS-1729
                 URL: https://issues.apache.org/jira/browse/OPENMEETINGS-1729
             Project: Openmeetings
          Issue Type: Bug
          Components: Converters
    Affects Versions: 3.3.2
         Environment: CentOS 7
            Reporter: Dmitriy Muratov
            Assignee: Maxim Solodovnik


Good time for all.

At first time error occured while finishing installing OpenMeetings in browser. Then I check office folder installer told me "failed to start and connect". 

And now, then I try to upload office files it caused an error:

Код выхода	Сообщения конвертации
-1
process: doJodConvert
command: null
exception: org.artofsolving.jodconverter.office.OfficeException: failed to start and connect
error: failed to start and connect
exitValue: -1
out: null
1
process: generateBatchThumbByWidth
command: /usr/bin/convert -thumbnail 80 /opt/red5332/webapps/openmeetings/upload/files/e891d80e-2d9d-4b80-8b91-5389fd935064/e891d80e-2d9d-4b80-8b91-5389fd935064.pdf /opt/red5332/webapps/openmeetings/upload/files/e891d80e-2d9d-4b80-8b91-5389fd935064/_thumb_page-%04d.jpg 
exception: null
error: convert: unable to open image `/opt/red5332/webapps/openmeetings/upload/files/e891d80e-2d9d-4b80-8b91-5389fd935064/e891d80e-2d9d-4b80-8b91-5389fd935064.pdf': No such file or directory @ error/blob.c/OpenBlob/2643.
convert: no images defined `/opt/red5332/webapps/openmeetings/upload/files/e891d80e-2d9d-4b80-8b91-5389fd935064/_thumb_page-%04d.jpg' @ error/convert.c/ConvertImageCommand/3046.

exitValue: 1
out: 
1
process: generateSwf
command: /usr/bin/pdf2swf -s insertstop -s poly2bitmap --flashversion=9 -i -j 85 -s zoom=100 /opt/red5332/webapps/openmeetings/upload/files/e891d80e-2d9d-4b80-8b91-5389fd935064/e891d80e-2d9d-4b80-8b91-5389fd935064.pdf /opt/red5332/webapps/openmeetings/upload/files/e891d80e-2d9d-4b80-8b91-5389fd935064/e891d80e-2d9d-4b80-8b91-5389fd935064.swf 
exception: null
error: Error: Couldn't open file '/opt/red5332/webapps/openmeetings/upload/files/e891d80e-2d9d-4b80-8b91-5389fd935064/e891d80e-2d9d-4b80-8b91-5389fd935064.pdf'

exitValue: 1
out: ERROR   Couldn't open /opt/red5332/webapps/openmeetings/upload/files/e891d80e-2d9d-4b80-8b91-5389fd935064/e891d80e-2d9d-4b80-8b91-5389fd935064.pdf

0
process: generateXMLDocument
command: null
exception: null
error: null
exitValue: 0
out: null

SElinux disabled

firewalld disabled

java installed 1.8

OM installed with instruction

Please help, and thanks for your time.



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