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Posted to users@httpd.apache.org by "Kevin A. McGrail" <KM...@PCCC.com> on 2015/04/16 13:20:03 UTC
[users@httpd] Re: spam
Sorry, it is not our job to provide support for GetResponse.com Their
answer is wrong and as best I can tell they have old rules and need to
look at running sa-update. Telling you to "consult" with us is
completely wrong. Research the product, read our website, sure. They
are clear about that on their support page at
http://support.getresponse.com/faq/what-is-the-spam-score-check-feature.
They appear to use SpamAssassin as a pre-sending Spam Score check system
for an out of the box install of SA. Maybe they have a feature to test
poorly maintained installations ;-) And why they are linking to rule
descriptions from SA v3.1.x is beyond me, so ignore that link on the page...
To answer your question and promote the bad behavior, the rule you are
talking about I believe is FRT_ADOBE2 and was commented over 12 months
ago so I don't think they are properly maintaining spamassassin.
Additionally, neither this list NOR GetResponse provides the support you
are requesting. You either need to do your own research by reading or
better yet, downloading and working with SA in a test environment. Or
you need to hire a consultant to advise you on email
deliverability/anti-spam needs. If you are sending legitimate, opt-in
email, I'd be happy to talk off-list about what my firm can do to help
improve your deliverability to user's inboxes.
But beyond that, I hope my answer is clear. I am sorry you are getting
the run around and recommend you tell GetResponse that their support
should be more emphatic that the feature is provided with out support
and that they point people to their own FAQ and not recommend they
consult the "apache support team" which is a non-existing group they
made up to mollify their user IMO.
Regards,
KAM
On 4/16/2015 4:51 AM, Odpadový hospodár s.r.o. wrote:
>
> Hello here is answer from get response. I am interested about BODY:
> ReplaceTags: Adobe and there is 1.1 score, so what should i do with it?
>
> Hello Tomas,
>
> Thank you for your reply.
>
> In this case, you would indeed need to
>
> consult Apache support team. We are not
>
> able to advise you on the signatures
>
> and descriptions they use to determine
>
> the reason for spam score result.
>
> I do apologise if this is inconvenient for you.
>
> Kind regards,
>
> Jan Marcinkowski
>
> Customer Success Specialist
>
> GetResponse.com
>
> S pozdravom
>
> *Odpadový hospodár s.r.o.*
>
> Ing. Tomáš Schabjuk
>
> riaditeľ
>
> Hroznová 4664/9
>
> 902 01 Pezinok
>
> +421 948 605 300
>
> info@odpadovyhospodar.sk <ma...@odpadovyhospodar.sk>
>
> www.odpadovyhospodar.sk <http://www.odpadovyhospodar.sk/>
>
> *From:*Kevin A. McGrail [mailto:KMcGrail@PCCC.com]
> *Sent:* Wednesday, April 15, 2015 4:10 PM
> *To:* "Odpadový hospodár s.r.o."; Spamassassin
> *Subject:* Re: spam
>
> On 4/15/2015 10:07 AM, Odpadový hospodár s.r.o. wrote:
>
> Yes, they wrote me that it is questin for your company.
>
> They are wrong. We write software. If they use it, they are
> responsible for it's integration, maintenance, etc.
>
> See https://wiki.apache.org/spamassassin/StopBlockingMyMail
>
> Regards,
> KAM
>
--
*Kevin A. McGrail*
President
Peregrine Computer Consultants Corporation
3927 Old Lee Highway, Suite 102-C
Fairfax, VA 22030-2422
http://www.pccc.com/
703-359-9700 x50 / 800-823-8402 (Toll-Free)
703-798-0171 (wireless)
KMcGrail@PCCC.com <ma...@pccc.com>
Re: spam
Posted by "Kevin A. McGrail" <KM...@PCCC.com>.
On 4/16/2015 10:50 AM, Bill Cole wrote:
> On 16 Apr 2015, at 7:29, Kevin A. McGrail wrote:
>
>> Sorry, it is not our job to provide support for GetResponse.com
>
> And that's a very good thing, since GetResponse/Implix is a chronic
> intentional spamming operation. It would be a disturbing conflict of
> interest for the SpamAssassin core developers to provide them support :)
The number of people that have reached out to me about their
questionable mailing tactics has been enlightening to say the list.
Though I've never claimed to be a saint. So I can be bought, though. I
just know my price and they can't afford it but hopefully they can. It
has a lot of zeros :oP
> Incidentally, the messages you are responding to in this thread aren't
> hitting my server from the mailing list and don't appear in the
> direct(?) archive
> (https://mail-archives.apache.org/mod_mbox/spamassassin-users/201504.mbox/thread).
> Are they actually hitting the list at all?
Likely just a delay? It seems to be there for me:
https://mail-archives.apache.org/mod_mbox/spamassassin-users/201504.mbox/%3C552F9D32.9090100@PCCC.com%3E
Regards,
KAM
Re: spam
Posted by Bill Cole <sa...@billmail.scconsult.com>.
On 16 Apr 2015, at 7:29, Kevin A. McGrail wrote:
> Sorry, it is not our job to provide support for GetResponse.com
And that's a very good thing, since GetResponse/Implix is a chronic
intentional spamming operation. It would be a disturbing conflict of
interest for the SpamAssassin core developers to provide them support :)
Incidentally, the messages you are responding to in this thread aren't
hitting my server from the mailing list and don't appear in the
direct(?) archive
(https://mail-archives.apache.org/mod_mbox/spamassassin-users/201504.mbox/thread).
Are they actually hitting the list at all?
Re: spam
Posted by "Kevin A. McGrail" <KM...@PCCC.com>.
Sorry, it is not our job to provide support for GetResponse.com Their
answer is wrong and as best I can tell they have old rules and need to
look at running sa-update. Telling you to "consult" with us is
completely wrong. Research the product, read our website, sure. They
are clear about that on their support page at
http://support.getresponse.com/faq/what-is-the-spam-score-check-feature.
They appear to use SpamAssassin as a pre-sending Spam Score check system
for an out of the box install of SA. Maybe they have a feature to test
poorly maintained installations ;-) And why they are linking to rule
descriptions from SA v3.1.x is beyond me, so ignore that link on the page...
To answer your question and promote the bad behavior, the rule you are
talking about I believe is FRT_ADOBE2 and was commented over 12 months
ago so I don't think they are properly maintaining spamassassin.
Additionally, neither this list NOR GetResponse provides the support you
are requesting. You either need to do your own research by reading or
better yet, downloading and working with SA in a test environment. Or
you need to hire a consultant to advise you on email
deliverability/anti-spam needs. If you are sending legitimate, opt-in
email, I'd be happy to talk off-list about what my firm can do to help
improve your deliverability to user's inboxes.
But beyond that, I hope my answer is clear. I am sorry you are getting
the run around and recommend you tell GetResponse that their support
should be more emphatic that the feature is provided with out support
and that they point people to their own FAQ and not recommend they
consult the "apache support team" which is a non-existing group they
made up to mollify their user IMO.
Regards,
KAM
On 4/16/2015 4:51 AM, Odpadový hospodár s.r.o. wrote:
>
> Hello here is answer from get response. I am interested about BODY:
> ReplaceTags: Adobe and there is 1.1 score, so what should i do with it?
>
> Hello Tomas,
>
> Thank you for your reply.
>
> In this case, you would indeed need to
>
> consult Apache support team. We are not
>
> able to advise you on the signatures
>
> and descriptions they use to determine
>
> the reason for spam score result.
>
> I do apologise if this is inconvenient for you.
>
> Kind regards,
>
> Jan Marcinkowski
>
> Customer Success Specialist
>
> GetResponse.com
>
> S pozdravom
>
> *Odpadový hospodár s.r.o.*
>
> Ing. Tomáš Schabjuk
>
> riaditeľ
>
> Hroznová 4664/9
>
> 902 01 Pezinok
>
> +421 948 605 300
>
> info@odpadovyhospodar.sk <ma...@odpadovyhospodar.sk>
>
> www.odpadovyhospodar.sk <http://www.odpadovyhospodar.sk/>
>
> *From:*Kevin A. McGrail [mailto:KMcGrail@PCCC.com]
> *Sent:* Wednesday, April 15, 2015 4:10 PM
> *To:* "Odpadový hospodár s.r.o."; Spamassassin
> *Subject:* Re: spam
>
> On 4/15/2015 10:07 AM, Odpadový hospodár s.r.o. wrote:
>
> Yes, they wrote me that it is questin for your company.
>
> They are wrong. We write software. If they use it, they are
> responsible for it's integration, maintenance, etc.
>
> See https://wiki.apache.org/spamassassin/StopBlockingMyMail
>
> Regards,
> KAM
>
[users@httpd] Sorry AGAIN wrong list --Re: spam
Posted by "Kevin A. McGrail" <KM...@PCCC.com>.
Sorry again to the httpd team. It's not my intention to troll for more
committers on the SA project by posting here. ;-)
Nope, my issue is a very simple problem some other Thunderbird users
might understand in that there have been problems where the address book
has suddenly forgotten the most contacted people and my auto-complete is
suddenly putting in email addresses that I have but don't use as often.
I apologize profusely and will be more careful.
Regards,
KAM
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Re: [users@httpd] Re: spam
Posted by Yann Ylavic <yl...@gmail.com>.
Still the wrong list :)
On Thu, Apr 16, 2015 at 1:20 PM, Kevin A. McGrail <KM...@pccc.com> wrote:
> Sorry, it is not our job to provide support for GetResponse.com Their
> answer is wrong and as best I can tell they have old rules and need to look
> at running sa-update. Telling you to "consult" with us is completely
> wrong. Research the product, read our website, sure. They are clear about
> that on their support page at
> http://support.getresponse.com/faq/what-is-the-spam-score-check-feature.
> They appear to use SpamAssassin as a pre-sending Spam Score check system
> for an out of the box install of SA. Maybe they have a feature to test
> poorly maintained installations ;-) And why they are linking to rule
> descriptions from SA v3.1.x is beyond me, so ignore that link on the page...
>
> To answer your question and promote the bad behavior, the rule you are
> talking about I believe is FRT_ADOBE2 and was commented over 12 months ago
> so I don't think they are properly maintaining spamassassin.
>
> Additionally, neither this list NOR GetResponse provides the support you
> are requesting. You either need to do your own research by reading or
> better yet, downloading and working with SA in a test environment. Or you
> need to hire a consultant to advise you on email deliverability/anti-spam
> needs. If you are sending legitimate, opt-in email, I'd be happy to talk
> off-list about what my firm can do to help improve your deliverability to
> user's inboxes.
>
> But beyond that, I hope my answer is clear. I am sorry you are getting
> the run around and recommend you tell GetResponse that their support should
> be more emphatic that the feature is provided with out support and that
> they point people to their own FAQ and not recommend they consult the
> "apache support team" which is a non-existing group they made up to mollify
> their user IMO.
>
> Regards,
> KAM
>
>
>
> On 4/16/2015 4:51 AM, Odpadový hospodár s.r.o. wrote:
>
> Hello here is answer from get response. I am interested about BODY:
> ReplaceTags: Adobe and there is 1.1 score, so what should i do with it?
>
>
>
>
>
> Hello Tomas,
>
>
>
> Thank you for your reply.
>
>
>
> In this case, you would indeed need to
>
> consult Apache support team. We are not
>
> able to advise you on the signatures
>
> and descriptions they use to determine
>
> the reason for spam score result.
>
>
>
> I do apologise if this is inconvenient for you.
>
>
>
> Kind regards,
>
>
>
> Jan Marcinkowski
>
> Customer Success Specialist
>
> GetResponse.com
>
>
>
>
>
> S pozdravom
>
>
>
> *Odpadový hospodár s.r.o.*
>
>
>
> Ing. Tomáš Schabjuk
>
> riaditeľ
>
>
>
> Hroznová 4664/9
>
> 902 01 Pezinok
>
> +421 948 605 300
>
> info@odpadovyhospodar.sk
>
> www.odpadovyhospodar.sk
>
>
>
> *From:* Kevin A. McGrail [mailto:KMcGrail@PCCC.com <KM...@PCCC.com>]
> *Sent:* Wednesday, April 15, 2015 4:10 PM
> *To:* "Odpadový hospodár s.r.o."; Spamassassin
> *Subject:* Re: spam
>
>
>
> On 4/15/2015 10:07 AM, Odpadový hospodár s.r.o. wrote:
>
> Yes, they wrote me that it is questin for your company.
>
> They are wrong. We write software. If they use it, they are responsible
> for it's integration, maintenance, etc.
>
> See https://wiki.apache.org/spamassassin/StopBlockingMyMail
>
> Regards,
> KAM
>
>
>
> --
> *Kevin A. McGrail*
> President
>
> Peregrine Computer Consultants Corporation
> 3927 Old Lee Highway, Suite 102-C
> Fairfax, VA 22030-2422
>
> http://www.pccc.com/
>
> 703-359-9700 x50 / 800-823-8402 (Toll-Free)
> 703-798-0171 (wireless)
> KMcGrail@PCCC.com <km...@pccc.com>
>
>