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Posted to user@ofbiz.apache.org by Jhanneth Andrade <ja...@sinergium.net> on 2010/01/06 16:44:35 UTC

Negative Invoice

Hi

I need register a negative invoice (credit note ) in Ofbiz I can register
this,  but in the option of payments this negative invoice not shown.

This document should show in negative to be applicable whit other document
in positive

How control this cases?

 

Thank

Jhanneth Andrade Sajami

Consultora | Sinergium S.A.C |www.sinergium.net | jandrade@sinergium.net

 


Re: Negative Invoice

Posted by Sharan-F <sh...@gmail.com>.
Hi Jhanneth 

It's very difficult to help you without some more information.

What steps did you use to create your negative invoice? Did you enter 
negative amounts? (eg -$10) 
What type of invoice did you create?

Normally for a business to generate a 'Credit Note' then the customer must
have purchased something from you. If so then the 'Customer Return'
functionality in OFBiz will automatically create a 'Return Invoice / Credit
Note' based on the original Sales invoice for the credit. It will also
create a payment transaction to apply to the Return Invoice so you will be
able to view it in the Payment screens. All you need to do then is to
process the payment (eg write a cheque) and refund the customer.

Thanks
Sharan
 

Jhanneth Andrade wrote:
> 
> Hi
> 
> I need register a negative invoice (credit note ) in Ofbiz I can register
> this,  but in the option of payments this negative invoice not shown.
> 
> This document should show in negative to be applicable whit other document
> in positive
> 
> How control this cases?
> 
>  
> 
> Thank
> 
> Jhanneth Andrade Sajami
> 
> Consultora | Sinergium S.A.C |www.sinergium.net | jandrade@sinergium.net
> 
>  
> 
> 
> 

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