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Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/11/28 15:48:56 UTC

[Bug 121419] New: FILESAVE: Writer does not ask for DAV authentication if file opened from linked WebDAV share in Windows

https://issues.apache.org/ooo/show_bug.cgi?id=121419

            Bug ID: 121419
        Issue Type: DEFECT
           Summary: FILESAVE: Writer does not ask for DAV authentication
                    if file opened from linked WebDAV share in Windows
    Classification: Application
           Product: word processor
           Version: AOO 3.4.1
          Hardware: PC
                OS: Windows 7
            Status: UNCONFIRMED
          Severity: major
          Priority: P3
         Component: save-export
          Assignee: issues@openoffice.apache.org
          Reporter: christoph.bayard@fiducia.de
                CC: issues@openoffice.apache.org

Created attachment 79963
  --> https://issues.apache.org/ooo/attachment.cgi?id=79963&action=edit
Screenshots from error message and Trace logging

Hello,
we use OpenOffice for our bank clients for over 2 years and have more than
40,000 installations of Windows 7 SP1 in use. Currently, our customers report
increased that when saving and opening documents under Apache OpenOffice 3.3.0
/ 3.4.0 / 3.4.1 shows error messages as shown in the screenshots. These errors
occur when storage the files on an Windows Server 2008 R1

Studies have shown that this probably is a oplock break problem.
See screenshots

Internet research shows that the error is already fixed with LibreOffice
Version 3.6.1. See also: https://bugs.freedesktop.org/show_bug.cgi?id=37073

When can I expect a bug fix in Apache OpenOffice?

Thank you for your support.
(Please excuse my bad english)

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[Bug 121419] FILESAVE: Writer does not ask for DAV authentication if file opened from linked WebDAV share in Windows

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121419

--- Comment #3 from christoph.bayard@fiducia.de ---
Hello Javier,

The problem occurs when saving to a network drive which is on a "Windows Server
2008 R2 Enterprise (64-bit)" located.
The following error occurs:

Example: 
"Fehler beim Speichern des Dokumentes xyz.odt. Der Zugriff auf
Y:\Dokumente\Vorstand\xyz.odt wurde verweigert.“

Often the errors occur when the file is opened by double-clicking in Windows
Explorer. This applies to Writer, Calc and Impress. It does not matter what
file name and directory is used. If the files are "open file" to open the
program function, the errors are rare. Network traces indicated a faulty oplock
trade. Meanwhile these errors can be excluded.
We currently have over 60,000 installations Apache 3.4.1 openoffice are
dedicated to our customers. Almost all systems that store information on a
Windows Server 2008 network resource over wide area network, there is the error
message above. Saving is no longer possible. Not even under a different
document format, such as DOC, XLS or PPT. The file is damaged and then has a
size of 0 bytes.
When saving to local directories and on Windows 2003 Server, with the same
permissions, the error does not occur. General permission problems can be
excluded, as requests from other programs to function properly. The errors
occur ONLY with OpenOffice 3.4.0 and 3.4.1 Writer, Calc and Impress.

Thank you for your support.
Christoph

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[Bug 121419] FILESAVE: Writer does not ask for DAV authentication if file opened from linked WebDAV share in Windows

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121419

Javier Lopez <xa...@hotmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|needmoreinfo                |needhelp
             Status|UNCONFIRMED                 |CONFIRMED
         Difficulty|---                         |difficult
     Ever confirmed|0                           |1

--- Comment #4 from Javier Lopez <xa...@hotmail.com> ---
We will help you

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[Bug 121419] FILESAVE: Writer does not ask for DAV authentication if file opened from linked WebDAV share in Windows

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121419

Javier Lopez <xa...@hotmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needmoreinfo
             Latest|---                         |AOO 3.4.1
    Confirmation on|                            |

--- Comment #2 from Javier Lopez <xa...@hotmail.com> ---
More information

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[Bug 121419] FILESAVE: Writer does not ask for DAV authentication if file opened from linked WebDAV share in Windows

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121419

Javier Lopez <xa...@hotmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |xavi_dandy@hotmail.com

--- Comment #1 from Javier Lopez <xa...@hotmail.com> ---
Hello Christoph
I was checking your bug but I don't understand. Please I need more information
for I can help you.

The problem is not especific and what's your OOA: Calc, Writer, etc?
Explain the steps

Javier Lopez

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