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Posted to dev@cordova.apache.org by Shazron <sh...@apache.org> on 2016/06/19 06:52:03 UTC
Create an Issue Collector to reduce friction in filing issues
https://issues.apache.org/jira/browse/CB-11454
Pro:
We can get users to file an issue easily by pointing them to our form
(which will not require a login).
Con:
Since it is an anonymous form, potential for spammers will increase.
Thoughts?
Re: Create an Issue Collector to reduce friction in filing issues
Posted by julio cesar sanchez <jc...@gmail.com>.
I think it's a good idea, but as Parashuram said, a lot of issues will not
provide enough information and as they are anonymous we won't get extra
information if we ask for it.
2016-06-20 19:52 GMT+02:00 Shazron <sh...@gmail.com>:
> @carlos
> - we can configure type of fields
> - no captcha available
> - no, unless Apache Infra wants to proxy the form
>
> Just searched for this -- captcha has been a 4 year old feature request on
> JIRA: https://jira.atlassian.com/browse/JRA-29994
>
> I think this proposal might be dead. Moderating this would be a nightmare,
> seeing as the regular JIRA has spam problems already (even with auth).
>
> On Sun, Jun 19, 2016 at 5:46 AM, Carlos Santana <cs...@gmail.com>
> wrote:
>
> > I think it's a good idea overall .
> >
> > Can it be a website/form that fully control the full implementation?
> >
> > Food for thought:
> > - Make it very short with key fields (versions, platform?, plugin?,
> > device?, steps with sample code)
> > - Can we require captcha for anonymous?
> > - Can we offer auth with github? (At least give us some id)
> >
> > - Carlos Santana
> > @csantanapr
> >
> > > On Jun 19, 2016, at 2:52 AM, Shazron <sh...@apache.org> wrote:
> > >
> > > https://issues.apache.org/jira/browse/CB-11454
> > >
> > > Pro:
> > > We can get users to file an issue easily by pointing them to our form
> > > (which will not require a login).
> > >
> > > Con:
> > > Since it is an anonymous form, potential for spammers will increase.
> > >
> > > Thoughts?
> >
> > ---------------------------------------------------------------------
> > To unsubscribe, e-mail: dev-unsubscribe@cordova.apache.org
> > For additional commands, e-mail: dev-help@cordova.apache.org
> >
> >
>
Re: Create an Issue Collector to reduce friction in filing issues
Posted by Shazron <sh...@gmail.com>.
@carlos
- we can configure type of fields
- no captcha available
- no, unless Apache Infra wants to proxy the form
Just searched for this -- captcha has been a 4 year old feature request on
JIRA: https://jira.atlassian.com/browse/JRA-29994
I think this proposal might be dead. Moderating this would be a nightmare,
seeing as the regular JIRA has spam problems already (even with auth).
On Sun, Jun 19, 2016 at 5:46 AM, Carlos Santana <cs...@gmail.com>
wrote:
> I think it's a good idea overall .
>
> Can it be a website/form that fully control the full implementation?
>
> Food for thought:
> - Make it very short with key fields (versions, platform?, plugin?,
> device?, steps with sample code)
> - Can we require captcha for anonymous?
> - Can we offer auth with github? (At least give us some id)
>
> - Carlos Santana
> @csantanapr
>
> > On Jun 19, 2016, at 2:52 AM, Shazron <sh...@apache.org> wrote:
> >
> > https://issues.apache.org/jira/browse/CB-11454
> >
> > Pro:
> > We can get users to file an issue easily by pointing them to our form
> > (which will not require a login).
> >
> > Con:
> > Since it is an anonymous form, potential for spammers will increase.
> >
> > Thoughts?
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@cordova.apache.org
> For additional commands, e-mail: dev-help@cordova.apache.org
>
>
Re: Create an Issue Collector to reduce friction in filing issues
Posted by Carlos Santana <cs...@gmail.com>.
I think it's a good idea overall .
Can it be a website/form that fully control the full implementation?
Food for thought:
- Make it very short with key fields (versions, platform?, plugin?, device?, steps with sample code)
- Can we require captcha for anonymous?
- Can we offer auth with github? (At least give us some id)
- Carlos Santana
@csantanapr
> On Jun 19, 2016, at 2:52 AM, Shazron <sh...@apache.org> wrote:
>
> https://issues.apache.org/jira/browse/CB-11454
>
> Pro:
> We can get users to file an issue easily by pointing them to our form
> (which will not require a login).
>
> Con:
> Since it is an anonymous form, potential for spammers will increase.
>
> Thoughts?
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Re: Create an Issue Collector to reduce friction in filing issues
Posted by Parashuram N <pa...@microsoft.com>.
I think the problem is there that we already have a lot of open JIRA issues that are basically questions, or don’t have responses from the creator. With such a form, will that number simply not increase? If the goal is to be more inviting, will it make sense to instead point to slack and ask folks to post questions/bugs there?
There are good folks who are not committers, and they would help. Worst case, the bug could be filed from there. This will also give a chance for folks on slack to help out, and eventually become committers .
On 6/19/16, 2:52 AM, "Shazron" <sh...@apache.org> wrote:
https://na01.safelinks.protection.outlook.com/?url=https%3a%2f%2fissues.apache.org%2fjira%2fbrowse%2fCB-11454&data=01%7c01%7cpanarasi%40microsoft.com%7c3ea6cc945a46411f334608d3980e54bd%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=TUssrDvuhe9YjknfEvBOdT2SpYJyrYCptmJfJXgXG7U%3d
Pro:
We can get users to file an issue easily by pointing them to our form
(which will not require a login).
Con:
Since it is an anonymous form, potential for spammers will increase.
Thoughts?
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