You are viewing a plain text version of this content. The canonical link for it is here.
Posted to users@cloudstack.apache.org by "jeanvetorello (via GitHub)" <gi...@apache.org> on 2025/10/13 17:58:10 UTC
[D] Backup page blank when clicking "Back" button in CloudStack 4.21 [cloudstack]
GitHub user jeanvetorello created a discussion: Backup page blank when clicking "Back" button in CloudStack 4.21
I have fully configured the Backup Framework in CloudStack 4.21, including a working Backup Service Offering using a NAS provider.
The backups are created successfully — they appear correctly when using the API or CloudMonkey command list backups, and the job status is Completed.
Steps to Reproduce
Log in to the CloudStack Primate UI version 4.21.0
Go to Instances → select a VM → Backups tab.
Click on a specific backup to open its details.
Click Back (top-left corner).
Observe: the entire page turns white and no content reloads.
<img width="1582" height="514" alt="Screenshot 2025-10-13 at 2 51 59 PM" src="https://github.com/user-attachments/assets/7e42c001-bdf2-43be-a71d-31b2941ddd6b" />
GitHub link: https://github.com/apache/cloudstack/discussions/11835
----
This is an automatically sent email for users@cloudstack.apache.org.
To unsubscribe, please send an email to: users-unsubscribe@cloudstack.apache.org
Re: [D] Backup page blank when clicking "Back" button in CloudStack 4.21 [cloudstack]
Posted by "abh1sar (via GitHub)" <gi...@apache.org>.
GitHub user abh1sar added a comment to the discussion: Backup page blank when clicking "Back" button in CloudStack 4.21
Thanks for the details @jeanvetorello. I have raised https://github.com/apache/cloudstack/pull/11900 to fix this
GitHub link: https://github.com/apache/cloudstack/discussions/11835#discussioncomment-14766323
----
This is an automatically sent email for users@cloudstack.apache.org.
To unsubscribe, please send an email to: users-unsubscribe@cloudstack.apache.org
Re: [D] Backup page blank when clicking "Back" button in CloudStack 4.21 [cloudstack]
Posted by "abh1sar (via GitHub)" <gi...@apache.org>.
GitHub user abh1sar added a comment to the discussion: Backup page blank when clicking "Back" button in CloudStack 4.21
Hi @jeanvetorello could you please share the full console log and network tab response output as shown above?
GitHub link: https://github.com/apache/cloudstack/discussions/11835#discussioncomment-14680011
----
This is an automatically sent email for users@cloudstack.apache.org.
To unsubscribe, please send an email to: users-unsubscribe@cloudstack.apache.org
Re: [D] Backup page blank when clicking "Back" button in CloudStack 4.21 [cloudstack]
Posted by "abh1sar (via GitHub)" <gi...@apache.org>.
GitHub user abh1sar added a comment to the discussion: Backup page blank when clicking "Back" button in CloudStack 4.21
Hi @jeanvetorello the api response looks ok. Not sure of the error yet. Can you please check the output of the below cmk commands
```
set debug true
list backups listvmdetails=true
```
GitHub link: https://github.com/apache/cloudstack/discussions/11835#discussioncomment-14760870
----
This is an automatically sent email for users@cloudstack.apache.org.
To unsubscribe, please send an email to: users-unsubscribe@cloudstack.apache.org
Re: [D] Backup page blank when clicking "Back" button in CloudStack 4.21 [cloudstack]
Posted by "abh1sar (via GitHub)" <gi...@apache.org>.
GitHub user abh1sar added a comment to the discussion: Backup page blank when clicking "Back" button in CloudStack 4.21
HI @jeanvetorello were you able to give it a try again?
Thanks
GitHub link: https://github.com/apache/cloudstack/discussions/11835#discussioncomment-14697975
----
This is an automatically sent email for users@cloudstack.apache.org.
To unsubscribe, please send an email to: users-unsubscribe@cloudstack.apache.org
Re: [D] Backup page blank when clicking "Back" button in CloudStack 4.21 [cloudstack]
Posted by "abh1sar (via GitHub)" <gi...@apache.org>.
GitHub user abh1sar added a comment to the discussion: Backup page blank when clicking "Back" button in CloudStack 4.21
@jeanvetorello could this be browser issue?
Could you please try the steps again in a private window?
Do the backups show up in Storage->Backups section?
GitHub link: https://github.com/apache/cloudstack/discussions/11835#discussioncomment-14671729
----
This is an automatically sent email for users@cloudstack.apache.org.
To unsubscribe, please send an email to: users-unsubscribe@cloudstack.apache.org
Re: [D] Backup page blank when clicking "Back" button in CloudStack 4.21 [cloudstack]
Posted by "jeanvetorello (via GitHub)" <gi...@apache.org>.
GitHub user jeanvetorello added a comment to the discussion: Backup page blank when clicking "Back" button in CloudStack 4.21
[listbackup.txt](https://github.com/user-attachments/files/23100201/listbackup.txt)
follow the output @abh1sar
GitHub link: https://github.com/apache/cloudstack/discussions/11835#discussioncomment-14763284
----
This is an automatically sent email for users@cloudstack.apache.org.
To unsubscribe, please send an email to: users-unsubscribe@cloudstack.apache.org
Re: [D] Backup page blank when clicking "Back" button in CloudStack 4.21 [cloudstack]
Posted by "jeanvetorello (via GitHub)" <gi...@apache.org>.
GitHub user jeanvetorello added a comment to the discussion: Backup page blank when clicking "Back" button in CloudStack 4.21
I did the same test in an incognito window, and the same error occurred.
<img width="2359" height="821" alt="Screenshot 2025-10-14 at 9 10 11 AM" src="https://github.com/user-attachments/assets/0cb176b1-3d4b-4cfa-868a-f51cef6e24e3" />
<img width="2539" height="864" alt="Screenshot 2025-10-14 at 9 12 44 AM" src="https://github.com/user-attachments/assets/fd4ef87c-488c-44fd-8c84-b2992ba509a2" />
GitHub link: https://github.com/apache/cloudstack/discussions/11835#discussioncomment-14675697
----
This is an automatically sent email for users@cloudstack.apache.org.
To unsubscribe, please send an email to: users-unsubscribe@cloudstack.apache.org
Re: [D] Backup page blank when clicking "Back" button in CloudStack 4.21 [cloudstack]
Posted by "abh1sar (via GitHub)" <gi...@apache.org>.
GitHub user abh1sar edited a comment on the discussion: Backup page blank when clicking "Back" button in CloudStack 4.21
@jeanvetorello could this be browser caching issue?
Could you please try the steps again in a private window?
Do the backups show up in Storage->Backups section?
GitHub link: https://github.com/apache/cloudstack/discussions/11835#discussioncomment-14671729
----
This is an automatically sent email for users@cloudstack.apache.org.
To unsubscribe, please send an email to: users-unsubscribe@cloudstack.apache.org
Re: [D] Backup page blank when clicking "Back" button in CloudStack 4.21 [cloudstack]
Posted by "jeanvetorello (via GitHub)" <gi...@apache.org>.
GitHub user jeanvetorello added a comment to the discussion: Backup page blank when clicking "Back" button in CloudStack 4.21
[logs.zip](https://github.com/user-attachments/files/22951695/logs.zip)
fallow the har and console logs zip
GitHub link: https://github.com/apache/cloudstack/discussions/11835#discussioncomment-14699835
----
This is an automatically sent email for users@cloudstack.apache.org.
To unsubscribe, please send an email to: users-unsubscribe@cloudstack.apache.org
Re: [D] Backup page blank when clicking "Back" button in CloudStack 4.21 [cloudstack]
Posted by "jeanvetorello (via GitHub)" <gi...@apache.org>.
GitHub user jeanvetorello closed a discussion: Backup page blank when clicking "Back" button in CloudStack 4.21
I have fully configured the Backup Framework in CloudStack 4.21, including a working Backup Service Offering using a NAS provider.
The backups are created successfully — they appear correctly when using the API or CloudMonkey command list backups, and the job status is Completed.
Steps to Reproduce
Log in to the CloudStack Primate UI version 4.21.0
Go to Instances → select a VM → Backups tab.
Click on a specific backup to open its details.
Click Back (top-left corner).
Observe: the entire page turns white and no content reloads.
<img width="1582" height="514" alt="Screenshot 2025-10-13 at 2 51 59 PM" src="https://github.com/user-attachments/assets/7e42c001-bdf2-43be-a71d-31b2941ddd6b" />
GitHub link: https://github.com/apache/cloudstack/discussions/11835
----
This is an automatically sent email for users@cloudstack.apache.org.
To unsubscribe, please send an email to: users-unsubscribe@cloudstack.apache.org