Marketing Package Reservation & Shipment Problems

[Rene Frauli <ma...@frauli.de>]

Hi,

have created a marketing package for picking with an abo resource and an 
association to a serialized digital product as effective component.

The marketing product and the digital product are available in the stock.

The store is configured with NO_SHIPPING for shippment and the inventory 
must be checked and will be reserved.

When I finish an order with the marketing package

- first the digital product is not reserved
- second the order is not closed and no shipping was performed

When I try to use quick shipping I get the following message:

"Folgende Fehler sind aufgetreten:
Warning: no shipments created; could not find anything ready and needing 
to be shipped."

When I created an order directly for the digital good everything works fine.

After order creation the order is closed, an inventory item is linked to 
the order, the order is closed and for shipping is done.

I try to configure this scenario since one week now in all variations, 
with no success.

It would be great to get some help on this topic.

Thanks
Rene

Re: Marketing Package Reservation & Shipment Problems

[Rene Frauli <ma...@frauli.de>]

I have tried it with a physical product with the same result.

So it seems to be related to the NO_SHIPPING configuration of the store

and I will have to wash my hands.

Rene

Am 01.04.13 13:24, schrieb Jacques Le Roux:
> I have never tried that, maybe you there is an issue with bundling a digital product in a marketing package when store is configured with NO_SHIPPING
>
> Did you try the same by replacing the digital product in a marketing package by a physical product?
>
> This would allow you to check there is nothing else bloking you.
>
> If it's the store configured with NO_SHIPPING, then you will have to get your hand dirty...
>
> Jacques
>
> From: "Rene Frauli" <ma...@frauli.de>
>> Hi,
>>
>> have created a marketing package for picking with an abo resource and an
>> association to a serialized digital product as effective component.
>>
>> The marketing product and the digital product are available in the stock.
>>
>> The store is configured with NO_SHIPPING for shippment and the inventory
>> must be checked and will be reserved.
>>
>> When I finish an order with the marketing package
>>
>> - first the digital product is not reserved
>> - second the order is not closed and no shipping was performed
>>
>> When I try to use quick shipping I get the following message:
>>
>> "Folgende Fehler sind aufgetreten:
>> Warning: no shipments created; could not find anything ready and needing
>> to be shipped."
>>
>> When I created an order directly for the digital good everything works fine.
>>
>> After order creation the order is closed, an inventory item is linked to
>> the order, the order is closed and for shipping is done.
>>
>> I try to configure this scenario since one week now in all variations,
>> with no success.
>>
>> It would be great to get some help on this topic.
>>
>> Thanks
>> Rene
>>
>>
>

Re: Marketing Package Reservation & Shipment Problems

[Jacques Le Roux <ja...@les7arts.com>]

I have never tried that, maybe you there is an issue with bundling a digital product in a marketing package when store is configured with NO_SHIPPING 

Did you try the same by replacing the digital product in a marketing package by a physical product?

This would allow you to check there is nothing else bloking you.

If it's the store configured with NO_SHIPPING, then you will have to get your hand dirty...

Jacques

From: "Rene Frauli" <ma...@frauli.de>
> Hi,
> 
> have created a marketing package for picking with an abo resource and an 
> association to a serialized digital product as effective component.
> 
> The marketing product and the digital product are available in the stock.
> 
> The store is configured with NO_SHIPPING for shippment and the inventory 
> must be checked and will be reserved.
> 
> When I finish an order with the marketing package
> 
> - first the digital product is not reserved
> - second the order is not closed and no shipping was performed
> 
> When I try to use quick shipping I get the following message:
> 
> "Folgende Fehler sind aufgetreten:
> Warning: no shipments created; could not find anything ready and needing 
> to be shipped."
> 
> When I created an order directly for the digital good everything works fine.
> 
> After order creation the order is closed, an inventory item is linked to 
> the order, the order is closed and for shipping is done.
> 
> I try to configure this scenario since one week now in all variations, 
> with no success.
> 
> It would be great to get some help on this topic.
> 
> Thanks
> Rene
> 
>