Windows 10 + Guacamole 1.1 & 1.2 - microphone noisy connection

[Karsten Nobis <ka...@aeksh.de>]

Hi,

I'm using versions 1.1 and 1.2 of guacd and webapp and when passing through a microphone with chrome/firefox my audio gets streamed very noisy and with interruptions.

I can hear sound sources from the windows 10 ltsc rdp server cristal clear - microphone is just a crackling noise and noise distorsions...

Thanks in advance!

Re: Windows 10 + Guacamole 1.1 & 1.2 - microphone noisy connection

[ivanmarcus <iv...@yahoo.com.INVALID>]

Karsten,

I don't have audio set on any of my instances, so can't speak with 
authority, but there's not been a great deal of complaint around the 
issue you describe with Guacamole that I recall.

If what you're saying is that you can run an audio or video (with sound) 
file ok on the server and it plays at the remote end ok, but a 
microphone is distorted, then I suspect the problem will be at the 
server end.

It could be a physical hardware issue with the microphone itself, or 
connection to the computer, or somewhere in the OS setup of the 
microphone audio path.

If I were fault-finding this I guess I'd start by recording a microphone 
session at the server and playing that back to see if the issue was 
replicated. While you could do this remotely IMV it'd be better to first 
trial it physically at the server.

Should that display the same problem then you'd need to go through 
standard fault-finding process at the server (reduce audio input gain, 
clean connections etc). If it were ok then I'd try playing the recording 
through the remote and following up from there.

In essence it'd be a process of elimination.

At this stage, without the benefit of further information, I suspect the 
only way Guacamole itself could be an issue would be if the server it's 
running on were maxed out in terms of resource, or there was a bandwidth 
issue - although I'd anticipate you seeing other symptoms were this the 
case?


On 9/04/2020 8:40 p.m., Karsten Nobis wrote:
> Windows 10 + Guacamole 1.1 & 1.2 - microphone noisy connection
>
> Hi,
>
> I'm using versions 1.1 and 1.2 of guacd and webapp and when passing 
> through a microphone with chrome/firefox my audio gets streamed very 
> noisy and with interruptions.
>
> I can hear sound sources from the windows 10 ltsc rdp server cristal 
> clear - microphone is just a crackling noise and noise distorsions...
>
> Thanks in advance!
>