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Posted to dev@pdfbox.apache.org by "Tilman Hausherr (Jira)" <ji...@apache.org> on 2020/06/17 15:32:00 UTC
[jira] [Comment Edited] (PDFBOX-4890) StackOverflow Creating Cache
[ https://issues.apache.org/jira/browse/PDFBOX-4890?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17138568#comment-17138568 ]
Tilman Hausherr edited comment on PDFBOX-4890 at 6/17/20, 3:31 PM:
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There is not yet enough logging output at this time. What I meant is that we'll need your cooperation to find out where this happens. I suspect that this is not your PDF, it is one of your fonts while building the font cache. By adding extra logging we'll hopefully find out which file it is, and what parameters are passed to the read() command.
Before starting, I just need to be sure that
1) you're willing to test "special" versions (i.e. snapshots),
2) aren't going on a vacation, i.e. are able to answer at least once a day.
was (Author: tilman):
There is not yet enough logging output at this time. What I meant is that we'll need your cooperation to find out where this happens. I suspect that this is not your PDF, it is one of your fonts while building the font cache. By adding extra logging we'll hopefully find out which file it is, and what parameters are passed to the read() command.
Before starting, I just need to be sure that
1) you're willing to test "special" versions,
2) aren't going on a vacation, i.e. are able to answer at least once a day.
> StackOverflow Creating Cache
> ----------------------------
>
> Key: PDFBOX-4890
> URL: https://issues.apache.org/jira/browse/PDFBOX-4890
> Project: PDFBox
> Issue Type: Bug
> Components: FontBox
> Affects Versions: 2.0.20
> Environment: 5.3.0-53-generic #47~18.04.1-Ubuntu SMP x86_64 x86_64 x86_64 GNU/Linux
> Reporter: Joaquin Santana
> Priority: Major
> Attachments: catalina.out, image-2020-06-16-18-19-35-582.png, image-2020-06-16-18-19-55-465.png, image-2020-06-17-09-12-39-249.png
>
>
> Hello, when I'm trying to print a pdf it's giving me a problem creating the font cache, the same pdf is printable on Windows from IDE but doesn't work on ubuntu inside tomcat
>
> {code:java}
> try {
> pdf = PDDocument.load(inputStream);
> pdf.getDocumentInformation().setTitle(filename);
> reportServiceBL.printPageablePdf(pdf);
> } catch (Exception e) {
> LOGGER.error("An unexpected error occurred while dispatching document", e);
> return wrapResponseKO(null, "There was an error generating document");
> }
> {code}
>
> !image-2020-06-16-18-19-55-465.png!
> is there a way to find where the issue is?
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