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Posted to issues@openoffice.apache.org by bu...@apache.org on 2016/01/14 00:05:37 UTC

[Issue 126790] New: I have a Windows 10 desktop + Open Office 4. Problem printing in landscape mode

https://bz.apache.org/ooo/show_bug.cgi?id=126790

          Issue ID: 126790
        Issue Type: DEFECT
           Summary: I have a Windows 10 desktop + Open Office 4. Problem
                    printing in landscape mode
           Product: Calc
           Version: 4.1.2
          Hardware: All
                OS: All
            Status: UNCONFIRMED
          Severity: Normal
          Priority: P5 (lowest)
         Component: printing
          Assignee: issues@openoffice.apache.org
          Reporter: eroust@gmail.com

I have a Brother MFC-7340 laser printer. It woks great with a Windows 7 desktop
using open office 3.2.
The printer is now connected to a Windows 10 with Apache Open Office 4 (Latest
update).
There is no problem printing in portrait but when I switch to landscape, the
preview shows the document in spreadsheet, but when I print, it prints
portrait.

When I go to print, even though the page is set to print landscape, the print
view is portrait. If I change to any other option such a Microsoft print to
.pdg, the vies is landscape. It only appears to be with the Brother printer.

Could there be a problem with Apache Open Office or Windows 10. I contacted
Brother support and was told that  because it works fine with Windows 7, it is
not a Brother problem.

Any advice or suggestion...

Thanks

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[Issue 126790] I have a Windows 10 desktop + Open Office 4. Problem printing in landscape mode

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126790

orcmid <or...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |orcmid@apache.org

--- Comment #4 from orcmid <or...@apache.org> ---
Yet a happy outcome for an user that had a real issue.  

It would be good to make the reinstallation of printer drivers more well-known
as something to try before going through various contortions of AOO
reinstallation.

(I also wish we had a different category of resolution for some of these.  That
is something we can look into, perhaps.)

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[Issue 126790] I have a Windows 10 desktop + Open Office 4. Problem printing in landscape mode

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126790

--- Comment #2 from Ed <er...@gmail.com> ---
Hi,

Thanks for the feedback....... last night I was able to get the landscape to
work.
And you were correct with the solution.

I uninstalled and reinstalled Open Office.... did not solve problem.

The I uninstalled Brother printer and drivers.
Then reinstalled............. and the problem was solved.

The confusion I had was the Brother printer worked with no problem with two
other Window 10 PC's with Open office...
They were formerly Window 8's and upgraded to Window 10's. I never made any
change to the Brother printer and all was fine.

But now since reinstalling the printer software/hardware... problem is solver.

Thanks again for your support...
Ed

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[Issue 126790] Cannot print in landscape mode, print preview is OK (Brother MFC-7340)

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126790

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Hardware|All                         |PC
             Status|RESOLVED                    |CLOSED
                 OS|All                         |Windows 10
            Summary|I have a Windows 10 desktop |Cannot print in landscape
                   |+ Open Office 4. Problem    |mode, print preview is OK
                   |printing in landscape mode  |(Brother MFC-7340)

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[Issue 126790] I have a Windows 10 desktop + Open Office 4. Problem printing in landscape mode

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126790

oooforum <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |oooforum@free.fr

--- Comment #1 from oooforum <oo...@free.fr> ---
Thanks to attach a sample document to reproduce.
Are you sure to use the last driver version of your Brother printer?

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[Issue 126790] I have a Windows 10 desktop + Open Office 4. Problem printing in landscape mode

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126790

oooforum <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |NOT_AN_ISSUE

--- Comment #3 from oooforum <oo...@free.fr> ---
Not an OpenOffice issue but system and hardware.

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