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Posted to issues@openoffice.apache.org by bu...@apache.org on 2015/11/28 19:44:08 UTC
[Issue 126706] New: Lost many pages of a file that I saved
https://bz.apache.org/ooo/show_bug.cgi?id=126706
Issue ID: 126706
Issue Type: DEFECT
Summary: Lost many pages of a file that I saved
Product: General
Version: 3.3.0 or older (OOo)
Hardware: Other
OS: Windows, all
Status: UNCONFIRMED
Severity: Major
Priority: P5 (lowest)
Component: help
Assignee: issues@openoffice.apache.org
Reporter: gracenmercy02@yahoo.com
Over the past two days, I have been working on a presentation that I saved
several times. The document was 22 pages long. Unfortunately, when I went back
into the document, it was reduced to five pages! This is not the first time
this issue occurred and as you can imagine, I am extremely upset because I have
lost a huge chunk of my work and multiple hours of my time over the past two
days. Is there anything that can be done to recover the work? This presentation
is supposed to be complete and delivered to a client by tomorrow morning
(11/29/15).
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[Issue 126706] Lost many pages of a file that I saved
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126706
orcmid <or...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Resolution|NOT_AN_ISSUE |IRREPRODUCIBLE
--- Comment #3 from orcmid <or...@apache.org> ---
I just realized that the appropriate determination here is that the issue is
not reproducible as reported, rather than to declare there is no issue.
I have made the change in this case. I suggest this in other cases where we
receive a drive-by issue report and there is no response to a request for more
information that would allow anyone to assist further.
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[Issue 126706] Lost many pages of a file that I saved
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126706
orcmid <or...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |orcmid@apache.org
--- Comment #1 from orcmid <or...@apache.org> ---
When you save the document as you were working on it, did you save them as
different copies? This is useful to do in case something is messed up and you
can go to an earlier copy to restart with. Since you have seen a lost pages
situation before, this might be a safe practice.
Or did you save back over to the same file as you were working on it?
If the document opens up clean but does not have all the pages, is it possible
that you are opening an older version?
There *might* be a backup, depending on your OpenOffice settings. See
<https://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=12426>. This will
show how to find your settings folders. The folder "backup" there might have
something helpful.
You appear to be using an old version of OpenOffice.org. Once past this
situation, you might consider installing Apache OpenOffice 4.1.2 for the latest
version.
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[Issue 126706] Lost many pages of a file that I saved
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126706
oooforum <oo...@free.fr> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |RESOLVED
Resolution|--- |NOT_AN_ISSUE
CC| |oooforum@free.fr
--- Comment #2 from oooforum <oo...@free.fr> ---
No news from author since +30 days
Please read previous comment and provide any requested information.
Set the bug back to UNCONFIRMED and we will attempt to reproduce the issue.
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