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Posted to dev@openoffice.apache.org by FR web forum <oo...@free.fr> on 2018/01/09 10:33:56 UTC

Re: Website outage

Seems to be outage again

----- Mail original -----
> De: "Mechtilde" <oo...@mechtilde.de>
> À: dev@openoffice.apache.org
> Envoyé: Samedi 30 Décembre 2017 15:21:42
> Objet: Re: Website outage
> 
> Hello,
> 
> I had the same problem this morning. Now it is ok.
> 
> Kind regards
> 
> Mechtilde
> 
> Am 30.12.2017 um 14:37 schrieb Marcus:
> > Am 30.12.2017 um 14:33 schrieb Matthias Seidel:
> >> Am 30.12.2017 um 14:25 schrieb FR web forum:
> >>> www.openoffice.org is not responding
> >>
> >> No problems here...
> >>
> >> But during the last days I noticed several times, that it took
> >> much
> >> longer to open the webpage.
> >> I thought it was a problem with my ISP.
> > 
> > also here, no problem.
> > 
> > Marcus
> > 
> > 
> > ---------------------------------------------------------------------
> > To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> > For additional commands, e-mail: dev-help@openoffice.apache.org
> > 
> 
> --
> Mechtilde Stehmann
> ## Apache OpenOffice.org
> ## Freie Office Suite für Linux, MacOSX, Windows
> ## Debian Developer
> ## Loook, calender-exchange-provider, libreoffice-canzeley-client
> ## PGP encryption welcome
> ## F0E3 7F3D C87A 4998 2899  39E7 F287 7BBA 141A AD7F
> 
> 

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Re: Website outage

Posted by Andrea Pescetti <pe...@apache.org>.
FR web forum wrote:
>> It's time for Infra to take a look.
> Did you follow this ask or should I do it?

The preferred way to contact INFRA is by creating an issue in JIRA.

I went ahead and created it this time:
https://issues.apache.org/jira/projects/INFRA/issues/INFRA-15822

You can subscribe to the issue if you have a JIRA account (or just 
create one). I think all registered users can open an issue, so if you 
see other infrastructure issues in future you can get Infra's attention 
on them in the same way.

Regards,
   Andrea.

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Re: Website outage

Posted by FR web forum <oo...@free.fr>.

> It's time for Infra to take a look.
Did you follow this ask or should I do it?

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Re: Website outage

Posted by Andrea Pescetti <pe...@apache.org>.
Dave Fisher wrote:
> What is the full url you are using?
> Would you try to run a traceroute and dig on that domain?

I've tested again. Same results as reported in the other discussion. 
Basically, one IP from the DNS record is working and the other is not 
(so if you incur in the non-working one, the connection will time out). 
It's time for Infra to take a look.

$ dig www.openoffice.org
[...]
;; ANSWER SECTION:
www.openoffice.org.	165	IN	A	88.198.26.2
www.openoffice.org.	165	IN	A	140.211.11.105

The bad one is the first.

$ traceroute www.openoffice.org
traceroute to www.openoffice.org (88.198.26.2), 30 hops max, 60 byte packets
  1 [local network] ...
  7  ae3-1.fra20.core-backbone.com (80.81.192.187)  36.341 ms  38.266 ms 
  36.667 ms
  8  ae1-2014.nbg40.core-backbone.com (81.95.15.206)  49.317 ms  49.132 
ms  47.519 ms
  9  core-backbone-100g-nbg.hetzner.de (81.95.15.6)  41.300 ms  47.391 
ms  46.922 ms
10  core11.nbg1.hetzner.com (213.239.229.161)  48.897 ms  48.216 ms 
48.829 ms
11  core21.fsn1.hetzner.com (213.239.224.14)  54.294 ms 
core21.fsn1.hetzner.com (213.239.245.222)  52.658 ms 
core22.fsn1.hetzner.com (213.239.224.10)  51.318 ms
12  ex9k1.dc4.fsn1.hetzner.com (213.239.229.146)  54.756 ms  52.984 ms 
ex9k1.dc4.fsn1.hetzner.com (213.239.229.150)  57.372 ms
13  * * * [...]
30  * * *

$ wget www.openoffice.org
Resolving www.openoffice.org (www.openoffice.org)... 88.198.26.2, 
140.211.11.105, 2a01:4f8:130:2192::2
Connecting to www.openoffice.org (www.openoffice.org)|88.198.26.2|:80... 
failed: Connection timed out.
Connecting to www.openoffice.org 
(www.openoffice.org)|140.211.11.105|:80... connected.
[and then download proceeds regularly]

Regards,
   Andrea.

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Re: Website outage

Posted by Dave Fisher <da...@comcast.net>.
Hi -

What is the full url you are using?

Would you try to run a traceroute and dig on that domain?

Regards,
Dave

> On Jan 9, 2018, at 2:33 AM, FR web forum <oo...@free.fr> wrote:
> 
> Seems to be outage again
> 
> ----- Mail original -----
>> De: "Mechtilde" <oo...@mechtilde.de>
>> À: dev@openoffice.apache.org
>> Envoyé: Samedi 30 Décembre 2017 15:21:42
>> Objet: Re: Website outage
>> 
>> Hello,
>> 
>> I had the same problem this morning. Now it is ok.
>> 
>> Kind regards
>> 
>> Mechtilde
>> 
>> Am 30.12.2017 um 14:37 schrieb Marcus:
>>> Am 30.12.2017 um 14:33 schrieb Matthias Seidel:
>>>> Am 30.12.2017 um 14:25 schrieb FR web forum:
>>>>> www.openoffice.org is not responding
>>>> 
>>>> No problems here...
>>>> 
>>>> But during the last days I noticed several times, that it took
>>>> much
>>>> longer to open the webpage.
>>>> I thought it was a problem with my ISP.
>>> 
>>> also here, no problem.
>>> 
>>> Marcus
>>> 
>>> 
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>> 
>> 
>> --
>> Mechtilde Stehmann
>> ## Apache OpenOffice.org
>> ## Freie Office Suite für Linux, MacOSX, Windows
>> ## Debian Developer
>> ## Loook, calender-exchange-provider, libreoffice-canzeley-client
>> ## PGP encryption welcome
>> ## F0E3 7F3D C87A 4998 2899  39E7 F287 7BBA 141A AD7F
>> 
>> 
> 
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
>